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Infosys BPM Services
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3.9 out of 5 stars
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Infosys BPM Services Reviews & Provider Details

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Infosys BPM Services Overview

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What is Infosys BPM Services?

The worldwide web and social platform ecosystems have been changing considerably over time, affecting consumer buying patterns and mindsets. Consumers now spend a considerable amount of time researching through online platforms and social media before making any purchase decision. The Infosys BPM Digital Analytics service partners with businesses and organisations to deep dive and generate actionable insights from unstructured online data and Transform their analytics journey through improved customer satisfaction and optimisation of digital assets to serve consumers better

Infosys BPM Services Details
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Provider Description

The worldwide web and social platform ecosystems have been changing considerably over time, affecting consumer buying patterns and mindsets. Consumers now spend a considerable amount of time researching through online platforms and social media before making any purchase decision. The Infosys BPM Digital Analytics service partners with businesses and organisations to deep dive and generate actionable insights from unstructured online data and Transform their analytics journey through improved customer satisfaction and optimisation of digital assets to serve consumers better

Seller Details
Seller
Infosys BPM
Year Founded
2002
HQ Location
Bengaluru, Karnataka
Twitter
@infosysbpm
8,323 Twitter followers
LinkedIn® Page
www.linkedin.com
39,592 employees on LinkedIn®
Ownership
NSE: INFY
Infosys B.
IB
Overview Provided by:
Infosys BPM

Recent Infosys BPM Services Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"BPM Digital Analytics Review"
I have experience in BPM technology, hence I would be able to provide feedback based on my experience. We I like about Infosys BPM is the way its ...
Read more
Shreya .
S
Shreya .Mid-Market (51-1000 emp.)
3.5 out of 5
"Smooth Analytics Services"
Advanced analytics tools and methodologies to analyze massive datasets effectively.
Read more
Prachi G.
PG
Prachi G.Mid-Market (51-1000 emp.)
4.0 out of 5
"Performance efficient analytic platform"
Supports large datasets to run analytical model.
Read more

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10 Infosys BPM Services Reviews

3.9 out of 5
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10 Infosys BPM Services Reviews
3.9 out of 5
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3.9 out of 5
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Gangesh R.
GR
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

If you have really some challenge. Please reach out to them and you wont regret.

I have personally used their products and amazed by skillset they possess. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Currently no challenges please maintain it Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

They have keen understanding of fifferent horizons and business lines.

I have been recommended this by software manager.

I think it was best advice. Review collected by and hosted on G2.com.

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Subramanyam G.
SG
Technical Project Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

The business units (BU's) can improve customer satisfaction and optimize digital assets for better services through unified customer journeys, Omni channel platforms and digitization. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

I don't see a reason for disliking this service, as this is built by an in-house team of experts using Next Gen tools. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Improved customer satisfaction, omnichannel platform and provides actionable insights from unstructured data through AI, Machine learning and analytics. This is helping the BU's to define their outcomes. Review collected by and hosted on G2.com.

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Ragini M.
RM
Senior Recruiter
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

Platform allows to run model and do predictive and adaptive analytics in an efficient way Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

User interface can be improved. Suggestions can be added Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Helping me perform data analytics specially HR analytics from different sources of data and create dashboard for summary. Gauned insight into gaps and improvements. Review collected by and hosted on G2.com.

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Prachi G.
PG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

Supports large datasets to run analytical model. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

User interface can be made better and accessiblity support should be there. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Analyse data from different sources and create dashboards to visualise and perform predictive analytics. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

I have experience in BPM technology, hence I would be able to provide feedback based on my experience.

We I like about Infosys BPM is the way its integrated the data seemlessly which other competitive priduct lack off. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Having said that the strength, but there is room for improvement in workflow capabilities. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Seemless insight into the different data sets and time complexity reduction which is what needed. Review collected by and hosted on G2.com.

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Shreya .
S
Software Engineer III
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Infosys BPM Services?

Advanced analytics tools and methodologies to analyze massive datasets effectively. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Need to improve UI so that it will be more user friendly. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Aggregating data from different sources and gain insights into trends Review collected by and hosted on G2.com.

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Suraj K.
SK
Senior System Architect II
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

The platform provides quite fast running analytics platform Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Could improve User interface and guided flow Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Collate the data from different sources and gain insights into trends Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

Wss easy to implement in our organization & helped us a lot with operations. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

We all want more from a tool but as they mature more features, process change happens. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Just started & helped us with market research & sharing Analytics with peers. Review collected by and hosted on G2.com.

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Ayesha S.
AS
Business Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

Help improve business with multi units within organizations adding profit Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Infosys BPM is slightly complex to understand and implement Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Automation

Easy drag and drop mechanism

compatible across platforms Review collected by and hosted on G2.com.

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Verified User in Consulting
CC
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Infosys BPM Services?

It is good analytical tool but still have scope for improvement. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Infosys BPM Services?

Accessibility. Not available everywhere. Review collected by and hosted on G2.com.

What problems is Infosys BPM Services solving and how is that benefiting you?

Optimization of work Review collected by and hosted on G2.com.

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