Infor CloudSuite Customer Relationship Management (CRM) Pros and Cons

its easy to log in anywhere and keep my customers satisfied. Review collected by and hosted on G2.com.

sometimes it is taking a long time for things to load because there is so much data. Review collected by and hosted on G2.com.

Infor CloudSuite CRM is very helpful in growing businesses. Review collected by and hosted on G2.com.

The least helpful was the lack of a few features. I don't dislike Infor Cloudsite CRM. Review collected by and hosted on G2.com.

I love that its a one-stop shop for all customer dealings. I can take customer data and use it to my advantage to increase sales, the analytics are really telling so that I know exactly how to target prospects and keep my sales activity up to date. Review collected by and hosted on G2.com.

It would be perfect, but it seems to error out a lot, and data sometimes goes missing. If the company could fix those issues, it would be the perfect CRM to use! Review collected by and hosted on G2.com.

It provides a great, user-friendly platform, and it is best for customer relationship management as it enables a user to provide input for his/her personal information. Review collected by and hosted on G2.com.

The platform is a bit slow and the User experience and the interface of the UI is a bit old-fashioned, which might make the user less prone to use it first hand. Review collected by and hosted on G2.com.

You can use this software both on windows and mobile and has same functions on both platform. You can gather and enter many information about the customer. You can integrate it with ERP. Review collected by and hosted on G2.com.

It runs slow when you are compiling the reports. Software is confusing for the new users. Conversion of a prospect to potential customer does not flow smoothly. Review collected by and hosted on G2.com.

The administrative panel is attractive and intellectual for the users. Another best part is you can get the data analysis done easily by taking up data from business tools. Additionally, the software doesn't need highly skilled professionals for command executions and the average person will easily understand working on it. You can get the free trial for some days to understand the panel completely. Review collected by and hosted on G2.com.

There are multiple drawbacks of this tool but the worst one is the incapability of this software to navigate through various systems. Thus, there come various compatibility issues and many find it frustrating at the start. There is a need for dramatic amendments by the developers which should improve the client's satisfaction rate. The software is quite slow to run and takes a long time for executing the command. Therefore, many users get a bit reluctant when choosing its premium plans and in addition, the auto-saving feature is also not present. Review collected by and hosted on G2.com.

infor Sun System we used for accounting purposes , user friendly option , much detail concept Review collected by and hosted on G2.com.

complexity in some option no other dislike in option. Review collected by and hosted on G2.com.

I like the ease of use, organization and dashboard Review collected by and hosted on G2.com.

I can't say I really dislike anything. Perhaps more options with reporting. Review collected by and hosted on G2.com.

It can accessible through mobile devices. Software shares same functionalty with mobile and windows. It is designed for large enterprises. It has many features. Review collected by and hosted on G2.com.

Application is expensive for small scale company. It is complex to learn. The function, intergation and deployment of software is bit confusing to new a user. It is difficult to upgrade. Review collected by and hosted on G2.com.

I like how you can view the ticket history on a client, which helps me prepare for my proactive outreaches. I can see what they called support for and the comments on ticket activities. Seeing notes from other team members is great for our collaborative effort to find the best solutions for our clients. Review collected by and hosted on G2.com.

Reports can be tricky in that they have a lot of steps. I usually have to request assistance from one of my senior colleagues that has more experience with reporting. Review collected by and hosted on G2.com.