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4.1 out of 5
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Infor CloudSuite Customer Relationship Management (CRM)
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75 Infor CloudSuite Customer Relationship Management (CRM) Reviews
3.2 out of 5
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Overall Review Sentiment for Infor CloudSuite Customer Relationship Management (CRM)
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AC
Verified User in Civil Engineering
Mid-Market(51-1000 emp.)
What do you like best about Infor CloudSuite Customer Relationship Management (CRM)?
The ability to customize SalesLogix to meet our business process needs. Our programmer has done a wonderful job customizing the interface to be user-friendly as well as productive in mining information useful to many departments. Review collected by and hosted on G2.com.
What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)?
Standard look up feature is less than intuitive. Adding new contact & account records had too many layers to complete data entry. We have created our own interface with a single layer of all fields to be completed. Review collected by and hosted on G2.com.
KO
Kryz O.
Global Partner PreSales and Technical Enablement
Enterprise(> 1000 emp.)
What do you like best about Infor CloudSuite Customer Relationship Management (CRM)?
Used to be one of the best CRMs around, however today, there is nothing unique are sexy about it. Review collected by and hosted on G2.com.
What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)?
The UI looks old and windows 3.1ish. Very clunky.
the generation of reports look really poor. Graphs look really amateurish compared to SFDC or other CRMS reporting.
Sage is no longer developmeing as they are driving SageCRM Review collected by and hosted on G2.com.
PI
Paul I.
Adobe Express Global Ambassador
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Infor CloudSuite Customer Relationship Management (CRM)?
The multiple deployment options are great - iPad, mobile etc. - to be fair, this is what one should expect these days. Charts and dashboards are intuitive and similar in nature of what you see with MSCRM. There is a great community for SalesLogix with many companies having implemented it. Available in the cloud or on-premise. Review collected by and hosted on G2.com.
What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)?
I'm not mega keen on the look and feel, although this is more up to date than other reviews have suggested. Review collected by and hosted on G2.com.
PB
Peter B.
Director, Enterprise Solution Architect
Mid-Market(51-1000 emp.)
What do you like best about Infor CloudSuite Customer Relationship Management (CRM)?
Not much here, but honestly, I have not used in over 6 years. It is good for very, very small business CRM, but that's it. Review collected by and hosted on G2.com.
What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)?
UI needed updating. Not a good platform for large Enterprise. It was client based, so integration to main database was a nightmare. Very slow. Review collected by and hosted on G2.com.
AB
Verified User in Biotechnology
Mid-Market(51-1000 emp.)
What do you like best about Infor CloudSuite Customer Relationship Management (CRM)?
The general overall ease of administration is fairly straight forward. Review collected by and hosted on G2.com.
What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)?
I dislike that there are two different logins for the system. There was the AD integrated login and authentication as well as the SLX authentication. This had a tendency to confuse the end users. Review collected by and hosted on G2.com.
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