Infor Birst Reviews & Product Details

Birst is a native cloud business intelligence (BI) and business analytics platform that helps organizations understand and optimize complex processes in less time than traditional BI solutions. Built with patented automation and machine learning technologies, Birst’s Data-as-a-Service approach connects teams and applications across the enterprise via a trusted network of analytics and insights to inform smarter decisions. This unique approach helps leading organizations leverage all their siloed and diverse data sources and extract insights to improve workforce productivity, asset optimization, process efficiencies, and customer satisfaction—often in 90 days or less.

Seller

Infor

Discussions

Infor Birst Community

Languages Supported

Arabic, Czech, Danish, German, English, French, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Slovak, Slovenian, Spanish, Serbian, Swedish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Kerry Nelson (Senior Director, Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

21 months

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Top-Rated Alternatives

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User Insights

Average based on 100 real user reviews.

Implementation Time

6 months

Perceived Cost

$$$$$

Infor Birst Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Infor Birst, and what problem is it built to solve?

Infor Birst is used to bring data together for business intelligence and analytics. Teams use it to model and analyze data, then create reports and dashboards for operational and business insights.

What languages does Infor Birst support?

Infor Birst supports 20 languages, including Arabic, Chinese (Simplified), English, French, German, and others.

What company sizes and industries is Infor Birst the best fit for?

Infor Birst has a strong fit among mid-market and enterprise users, with positive experiences spanning several industries. The most represented segments include:

How long does it take to implement Infor Birst across a team?

Implementation timelines vary with the project, but six to 12 months is the most commonly reported range. Other reported timelines include:

What customer support options does Infor Birst provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone, alongside self-service resources. Users describe a mixed experience: some find support knowledgeable and quick to resolve issues, while others report slow responses or inconsistent help.

What features or capabilities could make Infor Birst even more useful?

Infor Birst could be more useful with stronger visualization options, smoother performance, and a simpler development experience. Recurring improvement areas include:

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Sumer S.

BI Manager

Enterprise (> 1000 emp.)

7/3/2023

"Birst BI Capabilities are better than its competitors"

4.5/5

What do you like best about Infor Birst?

Birst has the following capabilities:

1. Better processing and infrastructure capabilities

2. Custom Measures/Attributes creation is much more user-friendly compared to other tools.

3. User-friendly Report design tools.

4. Better APIs option to check any data. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

The following things can be improved:

1. UI designs can be further improved to simplify understanding.

2. Most things can be brought up to one page instead of multiple pages, like Space properties options.

3. More BQL functions can be added to simplify complex BQL further. Review collected by and hosted on G2.com.

Sakshi J.

Sales Coordinator

Hospitality

Enterprise (> 1000 emp.)

5/30/2023

"Excellent Business Intelligence Tool"

5/5

What do you like best about Infor Birst?

Birst is not such a complex business intelligence tool. The outlook of the tool is straightforward and basic. The features are basic, easy to understand and use. The integration of CRMs is quite seamless. The Dashboards are very impressive. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

Birst works slowly sometimes while exporting extensive data. Review collected by and hosted on G2.com.

What problems is Infor Birst solving and how is that benefiting you?

We use it every day to see the performances and contributions of the team members, accounts and hotels. Customisation of the desired reports is very impressive. The most fantastic feature is that it offers excellent dashboards of the data and provides BAR, Graphs, Trend Charts and Pie charts. The data can be exported in Excel spreadsheets as well as PDF files. It simplifies the daily tasks hence improvise the team productivity. Review collected by and hosted on G2.com.

Kulasekhar (Kul) K.

Senior Manager & Head - Sales Operations

Mid-Market (51-1000 emp.)

7/3/2023

"Business Intelligence Strong Reliable Trustable (BIRST)"

3.5/5

What do you like best about Infor Birst?

1) Easy to use, navigate and very self-explanatory

2) Changes can be made at backend very easily

3) Ability to handle large data sets

4) Deep-diving abilities are very useful if the User/Admin/Developer are well trained with the Tool Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

1) Slowness of loading the reports while rendering & filtering the reports.

2) Time consumed to refresh the reports with the changes made at the backend.

3) Graphics/Looks/Viewability can be made more appealing and visually attractive. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

7/3/2021

"Great Network work BI in cloud as well as on premises"

4/5

What do you like best about Infor Birst?

I can say the data modeling is very easy in Infor Birst. We can configure data source very easily Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

Difficult to build custom charts and visualization Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

5/17/2023

"Infor Birst Reporting tool"

5/5

What do you like best about Infor Birst?

It is one of the best AI-based data visualization and modelling tools currently used in Infor CloudSuite WMS and other Infor Tools. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

Sometimes the reports are very limited and customization is not possible. Review collected by and hosted on G2.com.

Miroslav L.

Front End Developer

Mid-Market (51-1000 emp.)

8/2/2022

"One of the best business intelligence based options out there. Recommended!"

4.5/5

What do you like best about Infor Birst?

There are many things I like about Infor Birst and among them is the way it integrates with data from multiple sources and refers us to make one or several representations of it through visualization dashboards for better understanding and less cumbersome analysis. On the other hand, it is intuitive, has a good support team and its reporting tool is a highlight of the software. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

It has a learning curve that is steep at first, but as you use it, the technique gets better and everything becomes easier. Review collected by and hosted on G2.com.

What problems is Infor Birst solving and how is that benefiting you?

When we talk about visualization and accurate data analysis, we talk about Infor Birst. In my organization it has served to organize our business ideas around the data we already have, this data comes from different sources and the way in which this application integrates them is really incredible. Review collected by and hosted on G2.com.

Lisa R.

Office Coordinator

Mid-Market (51-1000 emp.)

7/5/2022

"BI analysis, reporting and distribution that clarifies opportunities"

5/5

What do you like best about Infor Birst?

Birst is being used within my organization for BI visualization and distribution. Birst has great intuitiveness in its user interface and makes it easy to integrate with data. Birst's dashboards are excellent for displaying data and it has global filters. Its analytical capabilities are exceptional, as is its reporting and information distribution functionality. Their customer service is top notch, excellent all around. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

I think they should add more graphing and charting options, it is still limited in that aspect; on the other hand, some functions are complex and represent a challenge for the user. Review collected by and hosted on G2.com.

Recommendations to others considering Infor Birst:

It is a highly intuitive and effective product when we talk about using business intelligence to analyze data around better decision making and overall monitoring of your business; it guarantees stability and growth. Review collected by and hosted on G2.com.

What problems is Infor Birst solving and how is that benefiting you?

It is very easy to use, interactive and has very good customer service. Functionally it has helped us to compile data from different types and different sources and represent it in highly customizable dashboards and reports to have a 360-degree view of our business. Birst has come to simplify everything in Business Intelligence. Review collected by and hosted on G2.com.

Adam E.

Senior Advisor, Business Finance Application Support

Enterprise (> 1000 emp.)

2/23/2023

"Data Analytics at a glance"

3/5

What do you like best about Infor Birst?

I like how much data and information is present Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

The graphics themselves can be upgraded to look better Review collected by and hosted on G2.com.

Hemanta P.

Freelance Copywriter

Small-Business (50 or fewer emp.)

9/15/2021

"Great"

5/5

What do you like best about Infor Birst?

Birst uses what it calls “intelligent unification technologies” that map and model data from multiple sources. So whether the data lives in cloud applications, transactional systems, data lakes, or elsewhere, it’s all captured in one consistent view.

For example, imagine working with a dozen data sources, each of which has its own definition of “company.” Birst makes it easy to unify these data sources so that they’re all speaking the same language and use the same definition for “company.” To paraphrase Google’s Hal Varian, “Data is like oil—it must be refined before it can be used.”

My organization needed a solution that provided both core enterprise reporting capabilities and the data visualization/exploration of a BI tool - all wrapped in a model that allows us to embed both BI assets and creation tools within our web applications. Birst was able to provide just that solution and has been a solid partner. The Birst professional services team was able to get a vanilla implementation up and running for us very quickly, and has been helpful as we've tackled more complex embedding work (crafting an abstraction layer, surfacing the Birst toolset, etc.). Having the combined reporting and BI engines has been key for our users, and we've received positive feedback on ease-of-use for both interactive embedded visualizations and the Birst authoring tools. Because we've OEMed the solution into our products, our non-standard implementation has made interactions with Support challenging at times - our CSMs have always been a huge help.

The breadth of solution provided by Birst is a big plus for us - it's a true full-stack offering. The strength of that solution has allowed us to provide a fully cloud-based, embedded set of BI tools within our applications. While there's always a learning curve for BI tools, our users have liked that the Birst authoring tools are relatively intuitive and easy for them to adopt. Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

I don't dislike Infor Birst. Birst’s fundamental BI capability is multi-tenancy. This allows the creation of virtual (not physical) BI tenants that relate to one another. Traditionally, organizations depend on physical replication of BI infrastructure, making the process time-consuming and costly.

But Birst allows different groups—such as marketing, sales, finance, and more—to use their virtual copies of the data and blend that with their local data to deliver quality results. Say hello to improved consistency and more inter-team collaboration. Review collected by and hosted on G2.com.

Recommendations to others considering Infor Birst:

Birst allows everyone in the organization to access data quickly and easily thanks to an enhanced user experience (UX) that supports different styles of analytics. Whether you need highly interactive and responsive dashboards or embedded predictive tools, Birst has everything you need to create an adaptive interface, one that allows users to easily interact with business data to make smarter decisions. Even better, you can make decisions more confidently knowing that the data is accurate. Review collected by and hosted on G2.com.

What problems is Infor Birst solving and how is that benefiting you?

Birst’s native cloud architecture saves organizations money with a lower total cost of ownership and faster deployments. It also comes with completely open integration so that you can implement it within your IT environment. With Birst, you never need to worry about upgrades. Everything is centrally managed through one single, multi-tenant SaaS infrastructure.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

7/24/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Infor-Birst - A Versatile Tool for Data Analytics"

4/5

What do you like best about Infor Birst?

Building Data mart/Data Warehouse takes months and years in typical BI environment. However with Infor-Birst turnaround time is in days and weeks. The ADR feature of product is very unique. It supports both Pixel Perfect and Ad-hoc reporting which very few tools do. Ease of use and availability on both Cloud and on Premises. Embedded Analytics Network BI Review collected by and hosted on G2.com.

What do you dislike about Infor Birst?

User Interface and reporting features are limited Learning to adapt Review collected by and hosted on G2.com.

Recommendations to others considering Infor Birst:

Consider when you need a total BI solution (ETL, Data warehouse, Analytics) with low TCO (total cost of ownership) Review collected by and hosted on G2.com.

What problems is Infor Birst solving and how is that benefiting you?

We are replacing thousands of pixel perfect reports with standard dashboards and reports. Also we have enabled end users to do Ad-hoc (Self-BI) analytics without having to understand the underlying database. Customers subscribe for this product without having an own an IT department and can still perform analysis on their data which in-turn reduced the total cost of ownership Review collected by and hosted on G2.com.