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InfoFlo Software Reviews & Product Details - Page 3

InfoFlo Software Overview

What is InfoFlo Software?

Infoflo's software is an easy to use customer relationship management CRM software that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, 
email, calendar, document & task management solution. Most CRM solutions today are far too expensive for businesses and are not user-friendly. As a result, these solutions typically involve recurring maintenance and software update costs, in addition to initial assessment and consultant costs. We believe that software should be a one time cost. For this reason our Easy-To-Use CRM software includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Our Customers appreciate this pricing model and take advantage of our free upgrades for life option.

InfoFlo Software Details
Languages Supported
German, English, French, Polish, Spanish
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Product Description

Infoflo is an easy to use CRM that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, email, calendar, document & task management solution.

How do you position yourself against your competitors?

There are many SMB CRM software solutions on the market ranging in both price and functionality … so why compromise? Customers are drawn to InfoFlo because they are tired of spending effort trying to “figure out” the complexities of traditional CRM products. Traditionally customers are stuck deciding between an overpriced, feature rich CRM or a cost conscious CRM with very limited functionality. With InfoFlo you can have the best of both worlds and get a feature rich CRM at a price point that is fair and also includes free upgrades for life.


Seller Details
Year Founded
2002
HQ Location
Toronto, Canada
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Phone
1 416-223-4353

Shai B.
SB
Overview Provided by:
Account Manager at InfoFlo

Recent InfoFlo Software Reviews

Nicolae R.
NR
Nicolae R.Mid-Market (51-1000 emp.)
4.5 out of 5
""Excellent CRM for your business"."
What I appreciate most about InfoFlo is its powerful organizational capabilities that put all of our data, emails, notes, and documents at our fing...
EH
Elizabeth H.Enterprise (> 1000 emp.)
4.0 out of 5
"infoflo review"
Great program that's easy to use and terrific support. It is not just a CRM you can access important data for customers it is quick and easy.
Morgan D.
MD
Morgan D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Stop Thinking About It and Get this CRM Program!"
Great program that's easy to use and terrific support.
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InfoFlo Software Media

InfoFlo Software Demo - CRM Software
Contact and dashboard view
InfoFlo Software Demo - CRM Software
InfoFlo DashBoard View
InfoFlo Software Demo - CRM Software
Document Depot
InfoFlo Software Demo - CRM Software
Built-In Google and Bing Mapping
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93 InfoFlo Software Reviews

4.5 out of 5
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93 InfoFlo Software Reviews
4.5 out of 5
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4.5 out of 5

InfoFlo Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InfoFlo SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Irwin M.
IM
Business Development / Consulting /Owner
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

We needed to desperately integrate a simple to use but powerful CMS system but also knew that because of our unique workflow – we would need heavy customization for any system. Cost would also be a factor, so that is when I choose InfoFlo. Also as mentioned in dislike below - they listen to comments and will make changes to suit a larger customer base. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

The software could have more configuration options that appeal to a wider base - for instance a Task notification that is based on choice of 'due' date rather than 'start' date. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Need someone knowledgeable to manage the administer the software Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Before commenting I would like to introduce our company

Marcus & Pollack LLP (M & P) is a law firm whose principal areas of concentration involve Real Estate Tax Review and Litigation (Tax Certiorari), commercial and residential tax exemptions and abatements, Condemnation, tax planning and other areas of Municipal and State law in New York City.

We have over 3500 clients – for more info see: www.marcuspollack.com

M & P used a proprietary Property Management system called ‘CliPAD’ by Genesis systems. The

system is used to view property data such as block and lot, street address, land and building size, tax class, tax abatement information, sales data, income & expense figures and hundreds of other facts stored in a SQL database – but was not a CMS or could be used as a controlled repository. That is where InfoFlo came in.

All Properties and their relationship with the Client/ClientID needed to be synchronized from the CliPAD database into InfoFlo. The CliPAD database would act as the main collection of valuable property & related client data.

1. InfoFlo would synchronize any change to Property or Client metadata as well as the Property to ClientID relationship, etc from CliPAD to InfoFlo within one minute.

2. All related emails tagged in Outlook with a unique Property-ClientID code would automatically brought into the InfoFlo database. Anyone in the company (over 30 employees) could find out if an email was received or sent based on a specific property and/or ClientID in an instant without having to go to a particular users email InBox.

3. We also had InfoFlo develop a ‘Hot Folder’ configuration so when our QR codes (another implementation developed using ‘ecopy’ to read an embedded QR code within a document that included the unique Property-ClientID and named the file such – would be saved into the Hot Folder – InfoFlo would read the unique code and automatically ingest it into the InfoFlo Document Depot under the correct property saving thousands of manual people hours.

4. A new Phase 1 completed again without a flaw in the synchronizing routine which synchronizes the same ClientID – Property relationship from CliPAD/InfoFlo to QuickBooks Premier.

This is a major improvement over our bookkeeper using our existing FoxPro customized database. Review collected by and hosted on G2.com.

John C.
JC
Chief Information Officer
Real Estate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

Flexibility of custom programming to enhance functionality and make it more adaptable for many business use cases Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Custom development is very buggy. Bug fixes introduced by custom work are not guaranteed like bug fixes from the out of box product. Just about every mainstream update and update for custom work has introduced new bugs to custom and out of the box functionality.

Customer service and account management is lacking. Recent interactions with their owner have left me extremely disappointed. Paid 10 hours of support upfront this year at a discounted rate, but owner recently got involved and told me it was a mistake to offer the option for us and he wanted to credit us the original amount and then bill us time and materials instead. Also recent discussions with the owner on how to handle upgrades contradict previous agreements with Account Team. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

If looking for out of box functionality then you are probably ok. But don't waste your time and money if you require or value custom development. No matter what they promise you in pre-sales. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

CRM, Events and Mail List management. Review collected by and hosted on G2.com.

Response from Shai Berliner of InfoFlo

We always put our customers first and strive to go above and beyond their expectations. We have worked with this customer for almost 3 years and tried our best to be reasonable and accommodate his every request going as far as taking a loss on the project.

DM
Sales
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about InfoFlo Software?

I have been using InfoFlow very extensively now for 3 days.

The email integration is very powerful.

Document management is also a strong feature.

Had been using Maximizer Entrepreneur Version 12 which is no longer supported.

InfoFlow is a strong alternative

Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Maximizer 12 had a feature where it would inherit the company address and phone numbers into the contacts window.

InfoFlow does not offer this feature.

Means a lot of duplicate typing of the same information.

InfoFlow tells me that they could be offering this feature shortly in an upgrade. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Spend the time to learn how to use all the features properly. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Has allowed for the effective management many e-mails and other information.

Allow for more efficiency. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

Love the ease in customizing the product Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

There really isn't anything that I dislike Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

I highly recommend this software to any business that needs all on their customer and sales information in one place that is easy to access and use. I love that the price is a an upfront cost without hidden fees or a monthly contract. The staff is incredibly helpful and knowledgeable. Connecting to your CRM is easy and easy to customize. I think every small and large business needs a software exactly like this. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Infoflo has solved out customer management issues greatly! Our company has multiple employees that work remotely and other CRMs was not as easy to connect to as Infoflo. The reporting tool and phone pbx system that integrates with Infoflo has made our jobs easier and productivity increase. It was easy to use and easy to integrate in everyday use. I highly recommend Infoflo! Review collected by and hosted on G2.com.

Martin C.
MC
Founder
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

Simple and intuitive. Syncs with Outlook. Very cost effective. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

I wish I could schedule a bulk email into the future Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Get the trail copy and give it a try. Very easy to use and does what you need. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

As a commercial loan broker I needed a system to track my leads and active deals. Ability to see stage of deal, attach notes, follow up tasks and general manage this information.

Benefits have been getting rid of all the scraps of paper and reminders and time savings due to organizing and automating these CRM processes. Review collected by and hosted on G2.com.

Gary F.
GF
Broker Associate
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

I have tried close to 10 CRM . Most are geared toward companies with 10 plus employees in multiple departments. I needed one for me that would help me manage my 7 work, volunteer, and personal domains and email. This is the first one where I can manage everything including in a single calendar and over 1,000 contacts. So simple to figure out. I needed some help with the email sync but Shai fixed it quickly and also recommended ways to speed performance and my productivity! AWESOME! Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

In setting up a new contact from a client's email, the default company name is the email address extension. This needs to be cleared before saving. Very minor problem but it would be preferable that the company name be left blank. I could either select from an existing account or add a new one in the blank line. Very minor problem. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Take advantage of the 30 free trial and upload your emails. So easy to use, I signed up in 1 week. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

I want to manage my multiple businesses in a single CRM and database. but email using separate signatures for the business specific domain. This is the first CRM I could find that could do this key feature I need. Review collected by and hosted on G2.com.

Laura F.
LF
Administrative Assistant / Coordinator
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about InfoFlo Software?

The Employees behind this software respond immediately to your questions/concerns.

Software itself is super simple and easy to use. Demos are provided and they thoroughly walk you through the software Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

A couple of things just as training sessions are a little pricey in my opinion Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

-> Can track customers and contacts in one place

-> Awesome for creating different categories and lists of customers especially if you have more than one business/customer database

-> Can easily track payments / or easily follow up with customers

-> Email marketing, to a mass majority of contacts Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

I like that after years of using other crms this was ready to go out of the box. No heavy customization to get what you need the way you need it. The support team and user interface are my two biggest pros on infoflo. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Form follows functions and this is extremely functional. I suppose other crms may be more hip and fresh on the interface, i just wanted a simple clean practical crm software. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Just check out the trial and see for yourself Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

It's moving my business notes, product mix, docs, emails, photos in to a software and out of my brain to free up my mind for the bigger picture, more sales! Review collected by and hosted on G2.com.

Danielle M.
DM
Accountant
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about InfoFlo Software?

I love that there's only a one time fee and that I add on features as I need them. I also love the simplicity of the design and that my information stays in my possession. I've tried samples of other CRM software. The complication of those is above my needs and so complicated to set up that I end up not using them. I've used Infoflo for several months and only love it more and more. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

The biggest thing I dislike is my own issue. I need to upgrade the RAM on my computer because it slows everything down when it is running. I like to keep it open in the background so I can switch back and forth easily, but it uses up a lot of my computer's processing power. I knew when I purchased this computer that it was light on RAM and I would need to upgrade it at some point. Now is the time! Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

I love using this software. I recommend trying out the wonderful free trial, then start adding in extra features as you find that you need them. Once I've found that I have additional needs, they already have a solution ready for me to implement! Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Keeping track of my client information and sales cycles. I'm still only using a very small portion of what the database is capable of, but I have one place where I can store client and prospect info and add fields and notes. Review collected by and hosted on G2.com.

DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

Most CRMs seem to require you to revamp your firm's workflow to accommodate their system. With InfoFlo, we were able to customize it to work within our desired flow. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

When exporting reports to Excel the output needs to be manipulated into a reader friendly report but if you are comfortable with Excel, it is not a big deal. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Reduce firm risk of having certain institutional knowledge with only the relationship manager, improve information sharing with the administrative staff. Review collected by and hosted on G2.com.