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InfoFlo Software Reviews & Product Details - Page 2

InfoFlo Software Overview

What is InfoFlo Software?

Infoflo's software is an easy to use customer relationship management CRM software that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, 
email, calendar, document & task management solution. Most CRM solutions today are far too expensive for businesses and are not user-friendly. As a result, these solutions typically involve recurring maintenance and software update costs, in addition to initial assessment and consultant costs. We believe that software should be a one time cost. For this reason our Easy-To-Use CRM software includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Our Customers appreciate this pricing model and take advantage of our free upgrades for life option.

InfoFlo Software Details
Languages Supported
German, English, French, Polish, Spanish
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Product Description

Infoflo is an easy to use CRM that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, email, calendar, document & task management solution.

How do you position yourself against your competitors?

There are many SMB CRM software solutions on the market ranging in both price and functionality … so why compromise? Customers are drawn to InfoFlo because they are tired of spending effort trying to “figure out” the complexities of traditional CRM products. Traditionally customers are stuck deciding between an overpriced, feature rich CRM or a cost conscious CRM with very limited functionality. With InfoFlo you can have the best of both worlds and get a feature rich CRM at a price point that is fair and also includes free upgrades for life.


Seller Details
Year Founded
2002
HQ Location
Toronto, Canada
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Phone
1 416-223-4353

Shai B.
SB
Overview Provided by:
Account Manager at InfoFlo

Recent InfoFlo Software Reviews

Nicolae R.
NR
Nicolae R.Mid-Market (51-1000 emp.)
4.5 out of 5
""Excellent CRM for your business"."
What I appreciate most about InfoFlo is its powerful organizational capabilities that put all of our data, emails, notes, and documents at our fing...
EH
Elizabeth H.Enterprise (> 1000 emp.)
4.0 out of 5
"infoflo review"
Great program that's easy to use and terrific support. It is not just a CRM you can access important data for customers it is quick and easy.
Morgan D.
MD
Morgan D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Stop Thinking About It and Get this CRM Program!"
Great program that's easy to use and terrific support.
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InfoFlo Software Media

InfoFlo Software Demo - CRM Software
Contact and dashboard view
InfoFlo Software Demo - CRM Software
InfoFlo DashBoard View
InfoFlo Software Demo - CRM Software
Document Depot
InfoFlo Software Demo - CRM Software
Built-In Google and Bing Mapping
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93 InfoFlo Software Reviews

4.5 out of 5
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93 InfoFlo Software Reviews
4.5 out of 5
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4.5 out of 5

InfoFlo Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InfoFlo SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JA
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

The interface is very friendly to use, which allows starting productivity right away. No training is really needed. WE expected some CRM features and Infoflow matches all of them. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Perhaps the fact that the opportunities section does not have an automatic self numbering option. This would be helpful to track certain parameter. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

First, you need to understand what your needs are. Infoflow is a great solution for practical CRM use. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Keeping track of all quotes, customers, the communication with them. It really helps to talk to a customer, seeing the previous communications we had with them. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about InfoFlo Software?

Not a monthly subscription makes it more preferable Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Add ons make it a bit difficult to figure out what is needed until you get them Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

CRM I used is no longer available Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

The system can be customized to our needs. Utilizing the API integration with our existing website will enable our organization to improve dramatically. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

The speed of the program varies depending on the # of users accessing the system at once and the amount of data we require. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

This system has allowed us to grow and expand our coverage without limiting our capabilities. The team at InfoFlo has continued to work with us while our organization changes and challenges as well. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

A paperless system that enables our staff who work in 5 states and 2 countries to work simultaneously and in conjunction with each other is our biggest problem that was resolved Review collected by and hosted on G2.com.

FS
IT director
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

Ease of use, very intuitive. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Some functions could be more streamlined. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Infoflo provides a single place to access all of the information about our clients. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

We were looking for a simple to use CRM that tracks activities and maintain contacts. To date, we have added our clients and prospects including large databases utilizing the various import functions built into the system. Importantly, the program that identifies duplicate entries is a real timesaver. I have used 3 different CRM's in my career and by far our current system is the easiest to use with extensive functionality. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

I wish we had an auto tracking function for telephone calls. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Initially, we had some CRM freezing issues which was overcome at our end with advice from the InfoFlo team. Overall, being able to identify and track our contacts is the major benefit to date. We are still in the learning phase and believe the extensive functionality will improve our productivity. Review collected by and hosted on G2.com.

Michael D. M.
MM
Purchasing Agent (Division Head)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

I really like the simplistic process of each activity. Once learned, the software is easily taught to others if needed. However, there are plenty of short-clip videos so one can effectively train themselves. I also like that there are no "monthly costs" (license fee) and you can pay for the parts of the software that you need instead of being forced to buy functionality that you may not want. All of the add-ons are good, but with the way InfoFlo is packaged, you can grow at "your own pace" as the business need arises. I especially liked the Google sync add-on. I was dreading having to enter information in yet another database to make it useable for me. The Google sync saved me a great deal of time and as the saying goes "time is money". Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

I have really enjoyed using the software. Sometimes the server doesn't connect automatically and you have to connect manually. However, excellent instructions are provided to get over the hurdle. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

If a person or company is in the market for a simple, flexible, yet robust solution which may be implemented quickly at a reasonably contained cost, then InfoFlo may be the right fit. I work in multiple industries; Government, Religious, and Education, and I have been able to adapt the software to fit my needs. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Because my life is multi-faceted (Pastor, Purchasing Professional, Adjunct Instructor), I am constantly meeting people. People are my vocation, and I needed a relationship management solution, that could help me be an effective colleague, counselor, and consultant, in all of those areas. InfoFlo provides a perfect solution for small consultant business models like mine Review collected by and hosted on G2.com.

LT
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

This product did not live up to the advertising claims. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

This product is only good if you care about telephone sales to individuals. If you do other types of marketing and care about relationships with multiple contacts with a client company - don't waste your money. If you have multiple people entering data and need items such as the client's market sector or ID status entered consistently - don't waste your money. if you have an existing CRM and need to convert your data - don't choose this product as your data will not be converted correctly or consistently! Our attempts to get a refund were denied. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Do not waste your time or money as this porduct did not meet advertising claims. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

None - this product was a waste of resources and we lost almost a year's worth of data during the attempted implementation Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InfoFlo Software?

This is the easiest most efficient sales software we have ever used. It was affordable and perfect for our growing business.

The training was exceptional! Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

Nothing. It has been everything we hoped for. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Utilize the infoflo trial period and you will see how easy it is to use. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

We are now able to quote directly from software, keep track on callback and do bulk e-mails. There are just too many benefits to list. But it pretty much does everything you can imagine a sales software can do. Review collected by and hosted on G2.com.

KA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

One time, up front cost, no subscriptions and our data resides on our server. If you need additional functionality you simply purchase the module and move on. We have really liked the ability to create our own templates for Professional Reports and proposals and have the information in InfoFlo automatically fill in our fields as needed. It is great at the end of the year being able to create custom reports that detail any information we would like to know about our projects, clients, etc. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

We have used this software for the past two years and have had minimal issues. Most of our problems were solved using the Knowledge Base on InfoFlo's website. There are parts of the CRM solution that we have tried implementing into our process, but for one reason or another don't use it. It would be nice to be able to turn certain portions of the software off to simplify the screen with what we use. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

We looked at many other solutions and this fit our business perfectly. We were able to customize it to what we needed and we purchased the modules that help us the most. We love InfoFlo and will continue using them and recommending them. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

Easy weekly reports of current projects. Easy end of year reports detailing any attributes about our projects we would like to know. Information is readily available and easy to input into the database. We have created our proposal templates and tied them into InfoFlo so contact information automatically populates where we need it. Review collected by and hosted on G2.com.

MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoFlo Software?

We are a very small company (3 employees) looking for an easy to use CRM software to share and keep information about our sales communication with our customers. Having access to customer related e-mails, documents and notes is very important. In addition, customer related tasks need to be available as well. All this we found in InfoFlo very nicely implemented and for a reasonable price. Offline synchronization is available as well, which is a great benefit when traveling without stable internet connection (airplanes, trains,…)

The support is really fast and highly motivated to help with problems and bug fixes. Review collected by and hosted on G2.com.

What do you dislike about InfoFlo Software?

There is not much to say, because InfoFlo is a great piece of software. Only the Outlook synchronization plug-in seems to have some small problems with using Outlook versions in another language (German). What is strongly missing is the possibility to input the department of a contact. Dealing with large companies or universities with many departments, this is valuable information and needs to be synchronized with outlook as well. A feature request is filed and hopefully this will be implemented soon. Review collected by and hosted on G2.com.

Recommendations to others considering InfoFlo Software:

Download test version and try which addon you need. Many addons are available. Review collected by and hosted on G2.com.

What problems is InfoFlo Software solving and how is that benefiting you?

We need to keep customer related information, documents, e-mails and tasks in one place accessible for all the team members. The data is stored in a SQL database on a server in the cloud, so that home office use is possible with a good performance. Review collected by and hosted on G2.com.