Cost effective. Multiple solutions provided. Good support team. Review collected by and hosted on G2.com.
SMS to less popular networks has glitches. Review collected by and hosted on G2.com.
Thank you for the review!
Outstanding technical background - matched or exceeded all our needs
Good level of support - all requests were fulfilled
Affordable prices - competitive pricing on SMS messages and good ones for WhatsApp integration
Great people always there to help Review collected by and hosted on G2.com.
Nothing, really, that came to my mind... Review collected by and hosted on G2.com.
Account manager one of the best
Product have a good advantages Review collected by and hosted on G2.com.
Product is not very flexible as we want to but its ok, need just a little bit more time to set up Review collected by and hosted on G2.com.
Thank you for your review! We're happy to hear you're getting along well with your account manager. :)
API is clear and simple.
The service is reliable. Review collected by and hosted on G2.com.
All they want is to make more money and they don't really care about their existing customers if they don't send millions of email per months.
The quality of service and business relationship has really declined lately for small users like ourselves.
They now ask for a yearly subscription of 1200€ just to have access to their service (sms costs are on top of that)
I've received this notice on july 30th and have till august 6th to decide or we have 30 days to switch provider.
That is what I call really unfair business practice. Review collected by and hosted on G2.com.
Thank you for your review Fabien! Currently, we are in the phase of moving to the SaaS model of business, which will help us speed up the starting process with our clients, offer flexible plans for big and small businesses and be more accessible, in general. Currently, we're in the transition phase and we're sorry to hear you don't find it suitable for your business at the moment. If you decide to end our partnership we'll respect your decision, but if you decide to give us a chance, your account manager will make sure this transition goes smoothly and to find the best deal for your business. If you have any additional questions regarding our new business model feel free to contact your account manager.
Dashboard is easy to use and automated reports really help us in gathering data and monitoring results. Review collected by and hosted on G2.com.
the only thing that's challenging is we dont have a preview of the actual message on how it will look like when sent to users. Review collected by and hosted on G2.com.
Thank you for your review!
Opportunity to pick data from file; flexible email templates Review collected by and hosted on G2.com.
Not found. All services of Infobip we use are high quality services Review collected by and hosted on G2.com.
Thank you for taking your time and leaving a review, it means a lot to us. It's good to hear you found our flexible email templates useful, we really like that feature ourselves. :)
Easy to use . Able to generate reports at anytime. Review collected by and hosted on G2.com.
There is no features that we dislike. We are ok with Infobip platform. Review collected by and hosted on G2.com.
Thank you for your review!
Service and availability of team whenever there are system issues Review collected by and hosted on G2.com.
i did not find any downside when dealing with Infobip Review collected by and hosted on G2.com.
Thank you for the review, it's great to hear you liked our service.
account manger support is good, follow up also good Review collected by and hosted on G2.com.
Lack of empathy by certain execs to the issue you are experiencing. more concerned re politically correct than actually understanding customer issue or complaint. Small and large customers get completely different treatment. Don't see long term partnership with customer Review collected by and hosted on G2.com.
Thank you for your review, James! We will make sure to forward your feedback to our colleagues.
The sales rep is always friendly, attentive, and responsive to requests and questions Review collected by and hosted on G2.com.
Lack of automation for sms reconcialiation reporting Review collected by and hosted on G2.com.
Thanks for the review! We'll forward your feedback to our experts. :)