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229 Influencity Reviews

4.6 out of 5
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229 Influencity Reviews
4.6 out of 5
229 Influencity Reviews
4.6 out of 5

Influencity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InfluencityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Biotechnology
UB
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Influencity?

The customer service is fast, and although a lot of the team is not in the U.S., they still answer promptly when I have questions or issues. The platform itself is pretty self-explanatory and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

There are a few features that I wish would be included in Influencity but for the price, it's worth not having those features. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you for your positive feedback! We're glad to hear that you find our customer service fast and responsive. We're constantly working to improve our platform, so it's great to hear that Influencity is helping you streamline and save time with influencer marketing. We're committed to providing a user-friendly experience and valuable reporting to make your job easier.

Thank you for supporting us!

CC
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about Influencity?

It has been a good platform that has several functionalities, good search filters for the price, it is what we were looking for. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

I encountered 2 difficulties when using the platform. The first is that I don't have a search function where I already have selected profiles, and I can't search for them easily. The second point is more urgent because when we do the search, we can see an estimate of the influencers' metrics. We made a selection only from the search because I have much less analysis. Then, when we already selected the profiles, the engagement analysis changed a lot; it was much less than what the search showed, and that affected me when selecting the profiles. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Hello Claudia! Thank you very much for all your feedback. We are glad to know that the filters in our search engine help you find the influencers you need :)

Regarding the first point you mentioned, once you find the influencer you like, you can save them in our IRM product, where you can create and organize your own database.

On the other hand, our Discover database (the search engine) is updated every month and a half, while the data you see when analyzing a profile is in real-time, which is why you might see a difference between them.

In any case, it is something we will consider for future developments.

Thank you for your trust!

Grecia  D.
GD
Account Manager
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Influencity?

the best thing about influencity is the amount of filters that allow you to have a much more accurate search. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

I can't search simultaneously on two platforms, it only lets me search on one social network. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you for your feedback, Grecia. We will take it into consideration for future improvements.

It's great to hear that Influencity has helped you with your influencers and provided detailed information. We appreciate your support!

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Influencity?

Influencity es una plataforma muy completa que te permite gestionar todo lo relacionado con el marketing de influencers. Desde la búsqueda, hasta los informes finales, todo está implementado y se puede hacer desde la misma plataforma, que también tiene interesantes integraciones con Metricool y Shopify. Además, el personal de su servicio de atención al cliente siempre está dispuesto a echarte una mano. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

En la elaboración de informes hay que añadir manualmente las publicaciones e historias de los influencers. Aunque es verdad que están trabajando en mejorar este aspecto. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you for your comment! We are glad to know that you find our platform comprehensive and useful for managing everything related to influencer marketing, from search to final measurement. We appreciate your words about our integrations and the support of our customer service team.

We are constantly working on further improving the platform, and that is why we are pleased to know that Influencity can help you manage your influencer marketing campaigns from one place :)

Thank you for trusting us!

Beverly  P.
BP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Influencity?

The best thing about this tool is the ease of use, it is very intuitive, the search filters are very accurate and the metrics it provides have been of great help for my work. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

perhaps the number of steps that must be followed to register a profile/influencer on the platform to obtain all their data and metrics, but beyond that it is a very good tool Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

We're glad to hear that you find Influencity intuitive, with accurate search filters and helpful metrics.

Also, we appreciate your feedback about the registration process and will take it into consideration for future improvements.

Thanks for your support!

AM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about Influencity?

The platform is very simple and user-friendly, it makes tasks regarding influencer strategy incredibly easy, without a doubt it will be very useful for my job position. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

I don't consider anything about something I don't like. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you for your comment! We are glad to know that you find our platform simple and user-friendly, and that it helps you so much with your influencer marketing strategies. We are proud to facilitate the search for them and that you can make decisions based on their statistics and metrics.

Thank you for trusting Influencity to assist you in your work!

Verified User in Apparel & Fashion
CA
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about Influencity?

Recopila toda la información para tener organizadas tus estrategias de influencer marketing y social media Review collected by and hosted on G2.com.

What do you dislike about Influencity?

Sólo te dan cierto número de análisis de perfiles, puede llegar a ser limitante. Review collected by and hosted on G2.com.

Response from Marta Morales of Influencity

Thank you very much for your comment!! We are very happy to know that Influencity helps you in the day-to-day of your campaigns.

Augusta P.
AP
Director
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Influencity?

Plataforma súper amigable y toda la información de nuestros influencers están agrupadas.

Excelente atención de los asistentes. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

Los reportes no se pueden acumular si no de usan en el mes.

No se pueden guardar más de 300 resportew, por ende debemos ir borrando.

En varias oportunidades el sistema se cuelga. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Augusta, thank you very much for all your comments! We are glad to know that you find the platform easy to use and that you can have everything in one place to manage your campaigns.

Keep in mind that you can modify the number of influencers you can save in your account at any time by making a plan modification. If you need help, you can always contact us, and we will be happy to do so.

We will also take your feedback regarding the platform's functionality into account, but we would like you to know that we are always working to improve it.

Thank you very much for your trust 🌻

prateek k.
PK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Influencity?

Easy discovery of creators using filters. We are able to narrow down the creators that fit our brand. Helps us reduce manually discovering creators. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

not able to use the remaining credits at the end of the month Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

We appreciate your comments about the remaining credits, and we'll pass it along to our team for consideration.

We're pleased to hear that you've had a positive experience and that Influencity has contributed to the growth of your influencer marketing efforts. Our intuitive searching product (Discover) is specifically designed to simplify the process of finding influencers that align with your brand, by applying almost 30 filters we have available.

Thank you for your feedback!

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Influencity?

Poder analizar a los perfiles a través de la data para así dar un reporte completo al cliente y tener sustento de cada uno de ellos evitando la subjetividad que se puede encontrar dentro del influencer marketing Review collected by and hosted on G2.com.

What do you dislike about Influencity?

Que algunos influencers no tengan la data actualizada de marcas afines o que a veces no cargen los perfiles de manera completa, generandonos demoras en los procesos Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

We are very happy to know that Influencity helps you in your influencer marketing campaigns. When analyzing a profile, you will obtain metrics both of their interactions and of their audience.

We are constantly working to keep improving the service :)

Thank you very much for your support ✨