Influencity Reviews (271)
Influencity Reviews (271)
Review Summary

I really like the hands-on help and the high-quality support I get from the employees at Influencity. It's one of the best things about using the tool. The support team is always there to show me how to use it, making the setup quite easy. We recently added tracking and reporting features, which I think will be valuable because we no longer have to ask influencers to send data back to us manually. I always recommend Influencity because the support is so good. Review collected by and hosted on G2.com.
I think the analyze feature has too few credits. We tend to want to use it a lot to verify and qualify influencers. The research and look for influencer features is not as useful as analyzing outside of your platform influencers. You know what I mean? Review collected by and hosted on G2.com.
I like that the interface is very easy to use and you can have control of an influencer marketing campaign in one place, as it centralizes all communication and results in one place in a very intuitive way. Review collected by and hosted on G2.com.
The options it provides for profile searching are very broad, and the profiles it recommends sometimes do not match what was requested. Review collected by and hosted on G2.com.
The comprehensive filtering system makes it easy to identify the right influencer partners efficiently. On top of that, the interface is intuitive and user-friendly, which makes the overall experience smooth even for new users. Review collected by and hosted on G2.com.
The integration between Influencity and Google Workspace (Gmail) for outreach messaging is not very clear. The guidance on how to properly connect and use this feature is somewhat vague, which makes me hesitant to try it in case it affects my work email account. Review collected by and hosted on G2.com.

What I like most about the tool is how easy it is to search for influencers by category, engagement, and other filters, which allows me to find the right people for my business. Review collected by and hosted on G2.com.
I don't like that the search filters reset when I change a parameter Review collected by and hosted on G2.com.

Its versatility and the depth of its database. I use Influencity on a daily basis and makes my job easier.
It’s a powerful platform that makes it easy to discover creators, analyze their audiences, and monitor campaign performance in one place. I particularly appreciate how intuitive the interface is and how it helps streamline reporting.
Also, they have GREAT customer support. Review collected by and hosted on G2.com.
Sometimes the platform goes through long maintenance windows, which can interrupt workflow.
It would also be great to have some kind of feature that allows users to learn which influencers other brands or agencies are working with, even if shown in an aggregated or anonymized way. Review collected by and hosted on G2.com.
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that Influencity has become a daily tool that makes your work easier — especially that you find value in our database, reporting features, and intuitive interface. It’s also great to know that our customer support team has been able to assist you whenever needed 💪
We really appreciate your feedback regarding maintenance, sometimes we need some time to make some upgrades to the platform :)
We are about to launch a new feature, Brand Safety, where you will be able to see the previous collabs of the influencers, in terms of the brand they worked with.
Thanks again for trusting us!
Ease of filtering influencers by topics, metrics... and for making reports. Review collected by and hosted on G2.com.
Sometimes the data and metrics are not entirely correct Review collected by and hosted on G2.com.

I use Influencity for work and to research influencer data. I like that I can link several profiles from the same creator and that it gives me all the data in an easy-to-digest format. Also, the price in regards to what it gives is amazing. Influencity provides the exact same data and tools as other products that were out of our budget, which is great. The initial setup was super easy, and we loved it from the first moment. Review collected by and hosted on G2.com.
I dislike that sometimes Influencity glitches on certain profiles and doesn't give the data immediately. I'd also like for it to let me know why it's not working. Additionally, I would like improved TikTok data so I can know what cities the creator's audience is from, like it does with Instagram. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience, Mariana!
We’re so glad to hear that connecting multiple profiles and accessing clear, actionable insights is helping you build stronger proposals and evaluate creators more effectively. The idea is to help you during you influencer marketing campaign, from start to finish.
We also appreciate your feedback regarding que usage of the platform. I would like you to know that we do not provide the cities of the TikTok profiles because that social network only works with the country of the profiles.
Thanks again for your thoughtful review! ✨
A lot of options for engagement, it is very helpful to provide those insights to clients Review collected by and hosted on G2.com.
You cannot hide some value (like estimated earned media, estimaded stories views) which are most times false. In Greece influencers do not get paid by posting on the platform. So hiding it would be very beneficial, as we send the links of the profile analysis to the clients and they could get a false narrative of the influencers' costs Review collected by and hosted on G2.com.

I appreciate Influencity for its powerful capabilities in managing influencer campaigns, particularly the discover function and thorough analysis of key profiles. The platform is invaluable for building strong influencer castings, which would be challenging to accomplish without such a tool. I love the comprehensive data it provides from each analysis, including detailed audience insights such as country, interests, follower quality, and expected outcomes for paid posts. These detailed audience characteristics are crucial for ensuring that our influencer campaigns are successful and that we maximize the reach and engagement potential of the influencers we choose. Additionally, I found the initial setup of Influencity to be very easy, allowing me to get up and running without any issues. Review collected by and hosted on G2.com.
I’ve tried the AI function for a month, and I could not make it work. Each time after typing the prompt, it failed and showed an error message. Also, it would be great to be able to select more than one social network in one search. Another thing that is missing is the ability to select influencers by type, such as having a field (filter) that allows you to search for specific professions like 'nurse' and find relevant influencers. Review collected by and hosted on G2.com.
Nuria, thank you so much for your detailed review! ☀️
We’re delighted to hear that the discovery tools and in-depth audience insights are helping you build stronger influencer selections and optimize campaign performance. It’s great to know the onboarding process was smooth and that the platform is supporting your day-to-day campaign management.
We also truly appreciate your feedback regarding the AI feature and additional filtering options. Our team is continuously improving these areas, and insights like yours are incredibly valuable as we evolve the product.
Thanks again for sharing your experience with us!
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