--- title: Infegy Starscape Reviews meta_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 214 scale: '5' date_modified: '2026-08-09' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews **Vendor:** Infegy **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 214 ## About Infegy Starscape Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. ## Infegy Starscape Pros & Cons **What users like:** - Users value the **ease of use** of Infegy Starscape, finding it efficient for quick access to essential information. (9 reviews) - Users commend the **responsive customer support** from Infegy Starscape, ensuring quick assistance and optimal results. (5 reviews) - Users find Infegy Starscape a **super helpful and powerful tool** , enhancing client deliverables with insightful audience data. (5 reviews) - Users value the **AI summaries and query writing tool** in Infegy Starscape for saving time and enhancing insights. (4 reviews) - Users appreciate the **user-friendly interface** of Infegy Starscape, which simplifies navigation and enhances their data experience. (4 reviews) - Users love the **AI integration** in Infegy Starscape, making data analysis quick, easy, and effective. (3 reviews) - Data Quality (3 reviews) - Data Visualization (3 reviews) - Users value the **easy integrations** in Infegy Starscape, streamlining their experience and improving efficiency remarkably. (3 reviews) - Users praise the **intuitive interface** of Infegy Starscape, facilitating quick learning and user-friendly insights into social listening. (3 reviews) **What users dislike:** - Users note a **steep learning curve** with Infegy Starscape, requiring time and effort to master its features. (5 reviews) - Users experience **dashboard issues** with missing widgets and glitches, complicating the overall data visualization process. (2 reviews) - Users find that the **dashboard limitations** hinder usability, with missing widgets and a complex setup process. (2 reviews) - Users find **limited social listening** capabilities hinder the extraction of meaningful insights from overwhelming, irrelevant content. (2 reviews) - Users express concern over **missing features** like the dictionary and specific widgets, affecting data visualization and sentiment analysis. (2 reviews) - Users find the platform's **steep learning curve** challenging, particularly for those unfamiliar with social listening tools. (2 reviews) - Users find the platform **complex to learn** , requiring time and effort to utilize all of Starscape's features effectively. (1 reviews) - Difficult Reporting (1 reviews) - Download Limitations (1 reviews) - Email Issues (1 reviews) ## Infegy Starscape Reviews ### 1. Very flexible too for slicing and dicing social media data **Rating:** 4.0/5.0 stars **Reviewed by:** Martin M. | Vice President of Social Intelligence, Publicis Groupe (Bulgaria), Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Infegy Starscape?** Tons of filtering options to slice and dice the data and reach insights. very flexible. Stong consumerr analytics widgets. **What do you dislike about Infegy Starscape?** Unfortunately, Infegy can't serve as a stand-alone listening tool. **What problems is Infegy Starscape solving and how is that benefiting you?** Quick dissection of the social media data. Consumer insights. **Official Response from Aaron McKee:** > Martin, thank you for sharing your positive experience with our platform. We're glad to hear that its flexibility is helping you to perform your analysis. We would love to talk to you and better understand what you would like in a "stand-alone listening tool". Please reach out to your Client Success Lead and let us know what you are thinking there. Thanks again for your feedback! Aaron ### 2. Infegy is a great and insightful social listening tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Nat T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Infegy Starscape?** The ease of use of the platform, as all the sections within the platform, is clear-cut and easy to navigate to find certain data points/insights that are needed for a particular deliverable. **What do you dislike about Infegy Starscape?** Insights provided are limited from the channel standpoint, in other words, data/insights are skewed to Twitter while results from other channels are quite low. **What problems is Infegy Starscape solving and how is that benefiting you?** The tool enables me to discover social trends and insights, while also helping with developing recommendations for future campaigns and content on a monthly and quarterly basis. **Official Response from Aaron McKee:** > Nat, we are glad to hear that our platform is making it easier for you to conduct your market research. Thank you for sharing your experience with us and with others! Please do not hesitate to reach out to your CSL with questions in general or questions specific to your mention of data channels above. Thak you again for the feedback! Aaron ### 3. I used infegy for class. **Rating:** 0.0/5.0 stars **Reviewed by:** Lauren B. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Infegy Starscape?** It was very user friendly and I liked how it finished what we were looking for.The reports were very easy to understand even before my professor explained them. It was also easy to setup 2 queries. **What do you dislike about Infegy Starscape?** I couldn't tell if the trends about sentiment in the trends bar or the sentiment bar were the same or different. There seemed like there were a lot of insights maybe first time users wouldn't use. **What problems is Infegy Starscape solving and how is that benefiting you?** It is helping me solve trends to find the sentiment about products used and talked about on social media. It is benefiting me by gathering all that data in one place and making it easy to understand. **Official Response from Aaron McKee:** > Lauren, thank you for the kind words about our platform's user-friendliness and that the reports were easy to understand! All that said, it looks like you gave us zero stars. If this is accurate, please let us know what we could do better. If this was an oversight, we would love it if you can go back and give us an updated rating. Thank you again for your feedback! Aaron ### 4. Great tool for tiktok data **Rating:** 4.0/5.0 stars **Reviewed by:** Irfat K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Infegy Starscape?** I like the fact that there are number of export types available. **What do you dislike about Infegy Starscape?** I was hoping API Support with Excel which is not currently included. **What problems is Infegy Starscape solving and how is that benefiting you?** Getting the realtime data based on numerous filters. **Official Response from Aaron McKee:** > Irfat, thank you for your review. I checked on your question about the API Support with Excel and hear that your Client Success Lead worked with you directly to address this but do want to note this capability is available. If you have any additional feedback or questions, please do not hesitate to contact your CSL as they would love to be of help to you. Thank you again! Aaron ### 5. Social Scouring made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Marisa I. | Senior Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Infegy Starscape?** I love using the word cloud (especially rising and falling topics) under Linguistics to discover alt keywords to put in my boolean search or to discover what the social conversation is about regarding my product or brand. **What do you dislike about Infegy Starscape?** TikTok is not as integrated as I'd like it to be. Filtering for a certain audience seems to be tricky too. They do have the free service to build a custom audience tool for you, which is awesome, but still I feel it's not entirely accurate to my target audience. **What problems is Infegy Starscape solving and how is that benefiting you?** Real time quick intel into my audience's conversation around a product or brand that can be used for a client's campaign, but also for quick new biz pitches. Ultimately it increases our value to our clients by giving them audience insights and more relevant creative concepts. ### 6. Intuitive and Advanced Social Conversation Analysis Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Infegy Starscape?** I like the depth of the analysis - being able to slice the data from different angles, and analyze the conversations from different perspectives. The interface makes it easy to take professional-looking screenshots too. **What do you dislike about Infegy Starscape?** There's room for improvement with the influencer analysis portion. Sometimes we must dive deeper into social media analysis and vetting things like their TikTok content. As far as I know, Infegy doesn't yet have that capability. **What problems is Infegy Starscape solving and how is that benefiting you?** It helps to deliver qualitative reporting on campaign performance and insights to inspire creative briefs. It's interface allows us to include screenshots in client-facing presentations and show them that we have done a strategic analysis. **Official Response from Aaron McKee:** > We're so glad to hear that our platform is making it easier for you to slice and dice the data for your market research. Thank you for sharing your experience with us and with others! I was not sure about the comment above re: TikTok as we do have TikTok data. Please reach out to your Client Success Lead and they can make sure you get your questions answered. Please do call us whenever you need help! Thank you, Aaron ### 7. I love using Infegy atlas! It's super intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Infegy Starscape?** The user interface, the ability to easily search and find what I'm looking for, and the updates that continue to evolve the product and services for me to use for relevant work research. **What do you dislike about Infegy Starscape?** Feeling like there are some elements of the design that can be difficult to fully understand. When I'm looking at particular charts for data it can be difficult to interpret the meaning of them sometimes. **What problems is Infegy Starscape solving and how is that benefiting you?** Solving hours of advanced research and analysis that I otherwise wouldn't have time for in my day-to-day work. I feel like it takes a lot of work off my plate so I can dedicate my time towards synthesizing that information and data. **Official Response from Aaron McKee:** > We so appreciate your positive review and feedback as we look at every single one! If you have any specific feedback on the design that you would like to share, please do reach out to your CSL as they would love to hear the detailed feedback. Also, know that a significant update is coming soon to the UI and we think you will love it...stay tuned! Thanks again! Aaron ### 8. excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Infegy Starscape?** Fast and clear support. excellent platform **What do you dislike about Infegy Starscape?** nothing, i don't have problems with system **What problems is Infegy Starscape solving and how is that benefiting you?** My campaigns are better **Official Response from Aaron McKee:** > Douglas, we are thrilled to hear that our platform has been able to meet your market research needs. Thank you for taking the time to leave us a review and never hesitate to reach out to your CSL if we can be of further help! Aaron ### 9. New User for Ingefy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Infegy Starscape?** I love the User Experience for the platforms vs other ones we use, it is super easy and intuitive to use and the data itself is executed in a very visual way, which is great for our stakeholders that we present to **What do you dislike about Infegy Starscape?** I think I still feel a bit unsure on where the data is sourced from and making sure we are capturing as much of the conversation as possible for certain topics **What problems is Infegy Starscape solving and how is that benefiting you?** We have a lot of broad topics tied to very specific themes, demos or occasions for our brands so Infegy really helps us validate those topics as something to pursue or if it is not the right moment **Official Response from Aaron McKee:** > Thank you for the positive review and thoughtful questions. Please schedule time with your Client Success Lead and they can walk you through the details of the data. They can also walk through your use cases to make sure that you are addressing them in the best way possible. Thank you again! Aaron ### 10. Great tool for social listening analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Shamshir M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Infegy Starscape?** The sub-query feature is my favourite because it let's you customize your analysis in a detailed way. Amazing what this tool can do: from sentiment analysis, theme/narrative analysis and sub queries (sub topics within larger queries) - I love that it gives us several different lenses to provide meaningful social listening analysis and insights to our clients: across channels, countries and languages. **What do you dislike about Infegy Starscape?** The UX/UI in general, could be more user friendly, and the list of boolean operators could be expanded **What problems is Infegy Starscape solving and how is that benefiting you?** It helps us break down social conversations and understand who is talking about specific topics and why. Excellent tool to inform a brand's overall strategy ### 11. Adding data and value were most similar providers fall short-predominantly with Pinterest and TikTok **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas N. | CPO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Infegy Starscape?** Multitude of analysis features across channels and access to data from channels where the competition lacks it - predominantly in regards to Pinterest, TikTok and Instagram **What do you dislike about Infegy Starscape?** Can at times give a skewed view of total mentions metrics via the Universer extrapolation - but as long as you as a user are aware of the calculation than this does not pose a real issue **What problems is Infegy Starscape solving and how is that benefiting you?** Social listening needs in the B2C space for Enterprise clients. - Brand and competitive analysis - Industry, topic and product analysis - Trend watching and evaluation ### 12. The tool has potential, but it's not there yet. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Infegy Starscape?** Our designated product support manager is great at explaining the tool and features. She has been very communicative and responds promptly to emails. We appreciate that Infegy has a feature that allows us to access TikTok and Pinterest data. **What do you dislike about Infegy Starscape?** The sampling and extrapolating of data in unreliable and inconsistent. Because of this, we don't fully trust that we are getting accurate measures. This has led us to continually double-check our TikTok numbers by hand, which is wasteful and time-consuming. The categorization tools and reported measures are clunky and not intuitive to use. Because of this, we have been exporting the desired data from Infegy and uploading it to a platform whose analytic tools we trust (but that does not allow for TikTok and Pinterest access). **What problems is Infegy Starscape solving and how is that benefiting you?** The demand for TikTok and Pinterest data is high among our clients, and we have been able to satisfy that need using this program. ### 13. Infegy Atlas Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon J. | Media Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Infegy Starscape?** The tool is easy to understand and very helpful in solving research problems **What do you dislike about Infegy Starscape?** It can be a bit tricky to understand in the beginning, but our Client Success Lead Shawna is very helpful in solving our problems **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy helps us with understanding our client and their competitors better **Official Response from Aaron McKee:** > Jonathon, thank you for leaving us such a positive review! We're glad to hear that our platform is helping you to solve your research problems. Thank you for your note about Shawna; she is great! We are here to help so please call on us whenever needed! Thank you, Aaron ### 14. Excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Madalynn O. | Account Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Infegy Starscape?** The customer support team at Infegy Atlas is incredibly attentive. They will consistently go out of their way to make sure all my questions are answered and help me with any queries I have. Hillary in particular really prioritize my experience, I've never enjoyed using a platform more. **What do you dislike about Infegy Starscape?** It would be helpful to have easier access to an abbreviated view of the most helpful points, for when I'm in a time cruch. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy Atlas makes everything so much easier. Not only is it easy to see what's trending and popular now, but I can look at any time frame which makes it great to see insights and trends. **Official Response from Aaron McKee:** > Madalynn, we truly appreciate your feedback and compliments about the platform and Hillary! Thank you for your partnership and please never hesitate to reach out to us to make sure we are helping you with whatever you need. Thank you! Aaron ### 15. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle B. | Full time student, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Infegy Starscape?** Easy to navigate, and learn new skills. I love the articles linked to the page to help with questions. **What do you dislike about Infegy Starscape?** A lot of options. Sometimes confusing but those articles helped **What problems is Infegy Starscape solving and how is that benefiting you?** Case study, get data to see people reactions on varies social media platforms **Official Response from Aaron McKee:** > Michelle, thank you so much for taking the time to share your positive experience with our platform. We're thrilled to hear that you're finding it to be so useful! As always, please let us know what else we can do to help you to achieve your goals! Aaron ### 16. Very useful and easy to use for what I was trying to accomplish. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Infegy Starscape?** The ease of use in the query options made it easy to focus on what I needed. **What do you dislike about Infegy Starscape?** The dashboard could be hard to navigate at time. **What problems is Infegy Starscape solving and how is that benefiting you?** I was collecting data for a content analysis and it was great for this. ### 17. Great tool and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Leo S. | Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Infegy Starscape?** Broad listening base, easy to use, useful visualization options **What do you dislike about Infegy Starscape?** It would be great to have access to more than a years worth of data **What problems is Infegy Starscape solving and how is that benefiting you?** Informing our understanding of how people talk about brands; helps uncover audience insights **Official Response from Aaron McKee:** > Leo, thank you so much for taking the time to share your positive experience with our platform. We're thrilled to hear that you're finding it to be so useful! Regarding your comment about having access to more than a year's worth of data, we actually have more than 16 years' worth of data available in the platform that is also instantly searchable. Talk to your Client Success Lead as they can discuss how to access it. As always, please let us know what else we can do to help you to achieve your goals! Thank you, Aaron ### 18. Powerful and User Friendly Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Infegy Starscape?** The customer service team has been extremely helpful every step of the way. Before using Infegy Atlas, I was fairly green on how to properly conduct a social listening report. Because of their stellar support team, I felt confident in relaying information to my clients. **What do you dislike about Infegy Starscape?** While I do enjoy working with Infegy Atlas when I can, I do wish that I could better onboard clients to this service. Through no fault of Infegy's, it can be difficult for clients to see the value in this information. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy Atlas provides great insight on who is speaking on or has an affinity for my clients. We've used this service when onboarding new clients to provide a broader look at who they should be targeting through their advertising. Because of this, we've been able to beat out our competition. ### 19. Marketing Science Director **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Infegy Starscape?** Access to many platforms. Predetermined Ai **What do you dislike about Infegy Starscape?** Estimated volume and sentiment scoring can be tricky **What problems is Infegy Starscape solving and how is that benefiting you?** Understanding consumer and category behavior. Audience understanding and Brand product review sentiment **Official Response from Aaron McKee:** > Thank you for your review and feedback. Please let your Client Success Lead know if there is anything we can do to help on the sentiment scoring and estimated volume front as we would love to solve your challenges there. Thank you! ### 20. Good content but confusing to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Infegy Starscape?** The account manager is super helpful and always available to help you out or even help you explore what you are looking for. It is hard to find great people to work with and its awesome to have them as a resource. **What do you dislike about Infegy Starscape?** Its not a very easy platform to use. I have done many demos but still have trouble when i need to go in and start my own query. **What problems is Infegy Starscape solving and how is that benefiting you?** It helps share with our clients the key learnings of their brand and how other people view their brand or what others are saying about their brand. We have been able to share with clients what competitor brands are doing and where we could be going with the brand. **Official Response from Aaron McKee:** > Thank you for the review and for telling us how you feel about the usability. I see you mention that you have had a few sessions already but we remain committed to helping you with that so you get the most value possible from the platform. Please do not hesitate to reach out and schedule another call. Also, look for a completely rebuilt UI in the coming months that will make everything even easier to use and share. Thank you again for your feedback! Aaron ### 21. Practical, informative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Infegy Starscape?** The way data is displayed and how the sections are divided **What do you dislike about Infegy Starscape?** Universe count vs normal count. The two numbers get me confused. **What problems is Infegy Starscape solving and how is that benefiting you?** Demographic analysis and tegional analysis have become easier. ### 22. The best partners for your business **Rating:** 5.0/5.0 stars **Reviewed by:** George W. | Vice President, Social and Influence, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Infegy Starscape?** Partnership, trends mining, insight development. Infegy has the most user-friendly interface and the reps are always willing to help. 10/10. **What do you dislike about Infegy Starscape?** Nothing .here is nothing about Infegy I do not like. **Recommendations to others considering Infegy Starscape:** Infegy's strategic guidance and unparalleled research will help to aid in solving your business need with quantifiable evidence. I have been working with Infegy in three roles at three separate organizations and the technology always delivers to quantify an insight or help shape a legitimate strategy. If you need support the staff is always willing to help set a query, provide training or be a trusted partner willing to be the partner you need. They are more than a tool, they are an extension of your team, **What problems is Infegy Starscape solving and how is that benefiting you?** Social listening, competitive analysis, insight needs, reception to brand. Traction of a topic, messages that resonate. ### 23. Strategy Director **Rating:** 4.0/5.0 stars **Reviewed by:** Madison C. | Strategy Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Infegy Starscape?** The hands-on support from the team at Infegy. Whenever we have questions, they are at the ready to help and figure it out together. We've also used a lot of the data in day-to-day client work, thought leadership projects and as well as pitches. **What do you dislike about Infegy Starscape?** There have been a couple of times where we have to recode something in the dictionary or our alerts have been a bit odd. That said, the team is always ready to help us sort through it so it's incredibly minor. **Recommendations to others considering Infegy Starscape:** Infegy is a great tool for helping build out competitor deep dives, conduct social listening, and stay on top of trends. **What problems is Infegy Starscape solving and how is that benefiting you?** It's been incredibly helpful for our competitor analyses that we share with clients both as a monthly update and a quarterly deep dive. It's also been helpful for us as we dive into different hunches. ### 24. Infegy does a great job in collecting social data and providing Insights **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Infegy Starscape?** Infegy is able to surpass API restrictions that other platforms usually struggle with doing, especially on Instagram. Infegy also offers many different views of the data and allows easy exporting and interactable graphs, charts, and metrics. The trends view is an excellent resource in trend prediction and identifying peaks in coverage. Infegy has fantastic rep support with reps who are always ready to help and answer promptly. Infegy does a great job of keeping up with current data demands, such as adding TikTok capabilities Bio searches that search for keywords in user's bios are a great tool to have access to in order to search for audience-specific data . Audience filter to capture different groups of audiences, a unique filter that Infegy offers that proves to be insightful. The emotions filter is another unique filter Infegy offers, that helps determine feelings around conversations. **What do you dislike about Infegy Starscape?** There is no YouTube monitoring When given the volume of a query, the entire volume of the query is not able to be viewed, only a sample. This makes audits on types of conversations more difficult. The query interface can become messy, especially working across multiple logins on a team. I have lost track of a few queries before, and had issues with members on my team being able to access workspaces and queries I "shared with the whole company". I would love to see a more user-friendly organized way to sort saved queries and workspaces. Each workspace only holds 6 queries. There is limited boolean syntax allowed in queries. While they have many filters that are helpful being able to use advanced boolean filters and operators would be useful. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy is a great tool to help gauge online conversations and people's feelings around certain topics. The extensive visuals they offer is great for predictive analytics. ### 25. Useful for social listening **Rating:** 3.5/5.0 stars **Reviewed by:** merc h. | s, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Infegy Starscape?** you can get sentiment for something easily and the platform has a great interface **What do you dislike about Infegy Starscape?** it could have more presets on the left once you've run a search. It would be great to see the full range of options all in on that tab on the left. Also not being able to filter for paid or promoted posts kind of sucks **What problems is Infegy Starscape solving and how is that benefiting you?** being able to social listen after a campaign has run is great ### 26. I used Infegy throughout my summer Internship **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Infegy Starscape?** Infegy made it so easy for me to uncover small yet important details about a brand and understand how they are being seen/ talked about in a public space. I also loved how user-friendly this tool is too. It didn't take long for me to grasp how to use Infegy and a huge part of that is thanks to the Ingefy team. They were so helpful, patient, and kind! I was impressed with how easy Infegy made it to find valuable information that would otherwise take me hours to collect. **What do you dislike about Infegy Starscape?** There isn't much I have to complain about. Keeping in mind that I am an intern and didn't use the most complex features Infegy has to offer, I was easily able to get the data I needed and never had any problems doing so. **What problems is Infegy Starscape solving and how is that benefiting you?** Before I was introduced to Infegy, I spent what felt like hours gathering data online. I was trying to form insights from what I found and had to take endless screenshots and bookmarks to back those insights up. Then when I started using Infegy, it was a matter of minutes. Having all of that public perception data in one place and even having the tool make insights for you felt like a lifesaver. I would say the top benefits are how much time it saves and how much it pulls to support the insights. ### 27. The best overall social listening tool I've found at this price point, great support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Infegy Starscape?** First, this tool has the most options for visualizing data that I've come across - even (the much more expensive) Brandwatch doesn't come close to having the number of data visualization options. Second, the data loads almost instantly, and can easily generate side-by-side comparisons of multiple queries. In fact, there are lots of ways to customize the charts depending on how you want to display your data. Third, the support team is very helpful and quick to respond - great client service. **What do you dislike about Infegy Starscape?** It would be helpful to be able to segment within the US by cities/towns and not just states and media markets. Also, I wish the system loaded a larger sample set (I believe it gives you only a total of 1300 individual posts for each query), but this may be the compromise that allows quick loading of data. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy Atlas is the primary tool I use for my political social listening business, so I rely on it extensively. Clients have been pleased with the results and the clean, easy-to-understand visuals. ### 28. Infegy is a gold mine of social listening data to discover new trends and connect with consumers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Infegy Starscape?** Infegy lets you build targeted and unique queries that grant you access to granular data for you to interpret and utilize without the pre-done conclusions of a third-party research website. You're able to build connections within consumer conversation and possibly uncover overlooked correlations as well as focus on the information that's most valuable to you and your projects. **What do you dislike about Infegy Starscape?** While Infegy has extremely valuable data, there is a learning curve to the tool when you start using the advanced query builder if you're not familiar with Boolean language. The Infegy team is great for training and availability for questions but without personal dedication to frequent use, it can become a barrier. **Recommendations to others considering Infegy Starscape:** Infegy is a great source of data once you learn how to properly use the tool, but you need to be dedicated to that first part. The Infegy team has been wonderful and supportive here and can set you and your team up for success. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy is letting us access more granular data that we can utilize for weak-signal detection of upcoming trends. It also allows us to personalize our searches when looking up niche topics or when we have a very specific scope to focus on. ### 29. Intriguing Insights, Clunky Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Infegy Starscape?** The style of the output is very easy to read and understand. Swapping between different charts is quick and easy and the side-by-side comparisons between boolean searches are laid out very well. I also enjoy the freedom the Boolean searches offer in tailoring your query to a very specific topic if you wish. **What do you dislike about Infegy Starscape?** Trying to find certain metrics buried in the different category sidebars can be difficult sometimes. The boolean creation can feel a bit clunky, especially with working with a large number of queries. I'd like to see subqueries expanded a bit for competitive brand audits within the same category. The way you navigate saved queries is a bit cumbersome as well. **Recommendations to others considering Infegy Starscape:** Check how much your products are discussed online prior to purchasing Social Media data. Some topics just aren't discussed a lot publicly compared to others. **What problems is Infegy Starscape solving and how is that benefiting you?** Getting unfiltered testimonials from our product users has been very valuable. Being able to see how our customers are communicating with one another about our product gives some really interesting insights. Infegy also does a good job answering the "why" to a lot of business cases that other data providers can't help with. ### 30. Infegy is forward thinking and collaborative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Infegy Starscape?** I like how Infegy is receptive to feedback about product attributes that could be beneficial to my team (i.e. combined words on world cloud "skin care" instead of "skin" and "care"). Similarly, Infegy is open to making adjustments to current features that our team hasn't been able to get full use out of (i.e. subqueries and full queries for the same boolean query having the same # of posts). **What do you dislike about Infegy Starscape?** On occasion making audience segments has taken longer (20 days) than the ideal amount of time (1-3 days). Our team has projects with quick turnarounds, and getting these segments built out in a shorter period would be great. Also, it's unfortunate that my team can't create our audience segments when we are in a time crunch, instead of having to reach out to Infegy. It would be helpful if TikTok posts could also be included in queries involving Instagram/Twitter in the United States. **What problems is Infegy Starscape solving and how is that benefiting you?** Consumer trends within verticals. Influencer trends across platforms. Messaging/creative insights based on consumers' positive/negative sentiment and verbiage. ### 31. Senior Analyst for Zeno Group **Rating:** 3.5/5.0 stars **Reviewed by:** Lucas C. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Infegy Starscape?** I love that I can search Tik Tok as many other platforms cannot **What do you dislike about Infegy Starscape?** Sharing dashboards internally can be confusing and hard to navigate **What problems is Infegy Starscape solving and how is that benefiting you?** Being able to scrape Tik Tok data **Official Response from Aaron McKee:** > Lucas, thank you for sharing your positive experience with our platform and for seeing some of the differentiators it offers over others. Please reach out to your CSL (Client Success Lead) as I think that they can help you with the dashboards. We look forward to continuing to help you progress toward your goals! Thank you, Aaron ### 32. Powerful social listening platform with best-in-class support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Infegy Starscape?** Social channel coverage, excellent support team, regular updates, and new features **What do you dislike about Infegy Starscape?** The disconnect between canvas and atlas (which I hear is changing soon!) **What problems is Infegy Starscape solving and how is that benefiting you?** Audience exploration and sentiment analysis have been extremely beneficial to our clients. **Official Response from Aaron McKee:** > Thank you for your positive review and comments on what you like! You are correct, many good things coming soon to the platform so please stay in touch with your Client Success Lead on this front so you will know as soon as the info and update is available. Thank you, Aaron ### 33. very supportive and simple tool, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Infegy Starscape?** the tool plus the support that goes with it. The training they gave, really helped us to get up and running...fast. **What do you dislike about Infegy Starscape?** nothing yet. still learning, but keep on being pleased. would love access to more data sources, and image analysis next@ **Recommendations to others considering Infegy Starscape:** its a great way to explore and get to know social data from a multiple of sources in an open way **What problems is Infegy Starscape solving and how is that benefiting you?** Strategic work on clients and their brands. Helping us to frame out the current dynamics of a sector or topic. Very informative. ### 34. Service is five stars **Rating:** 5.0/5.0 stars **Reviewed by:** Ozzie F. | Strategy Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Infegy Starscape?** Shawna ou rep is attentive and responsive. If we ever need anything, she's quick to respond and support. We can always count on her to help. **What do you dislike about Infegy Starscape?** The interface is a little difficult to get. But once you get it, it's easy. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy helps us get smart on any given topic, fast. ### 35. It's very easy to use and provides great insights **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriela C. | Media Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Infegy Starscape?** The navigation is so easy, and information is easily digestible by the way it's presented **What do you dislike about Infegy Starscape?** Would like to make it easier to filter by geo **What problems is Infegy Starscape solving and how is that benefiting you?** Audience information ### 36. Illuminating Insights on Audiences/Brands/Topics **Rating:** 4.5/5.0 stars **Reviewed by:** Bridget E. | Director of Content Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Infegy Starscape?** Infegy Atlas allows you to build customized searches using boolean language to better understand what people are talking about online (websites, social, reviews, etc.). I used the tool when working as a Sr. Content Strategist at an advertising agency and it genuinely helped me and my team better understand brands' categories, audiences/customers, marketing and social campaign results, and more. We used the tool for content and social audits, pitch research, and much more. I would highly recommend investing in Infegy Atlas. **What do you dislike about Infegy Starscape?** There were times when crafting boolean queries and filtering out unrelated topics posed a challenge; however, the Infegy Atlas customer support team is incredibly knowledgeable, helpful, and responsive and they always went above and beyond to help our team find the answers we were seeking. **Recommendations to others considering Infegy Starscape:** I would encourage people considering Infegy Atlas to reach out to their customer support team to set up a demo. You won't be disappointed! **What problems is Infegy Starscape solving and how is that benefiting you?** Our company used Infegy Atlas to understand audience sentiment, marketing campaign performance, topics of interest/discussed by audiences, areas for competitive blunting, and more. Infegy Atlas helped inform brand strategy, creative, content marketing, and more. ### 37. Must-have platform for consumer social insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Infegy Starscape?** Access to TikTok, Pinterest, and Instagram, as well as the entity feature in building new queries. **What do you dislike about Infegy Starscape?** Query building interface, and utility of some of the visualizations **What problems is Infegy Starscape solving and how is that benefiting you?** Too many to list, but in a broad sense, understanding our consumers and guests better, allowing our partners to make better business decisions. **Official Response from Aaron McKee:** > It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others! Please let us know what we can do to help further on your query building. The first couple of query builds may seem complicated but after you get the hang of it, you will be flying. If you have any questions at all or need help, please reach out to your Client Success Lead. Thanks again for the support! Aaron ### 38. The Most User Friendly Platform + Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Infegy Starscape?** Infegy Atlas can do things other platforms cannot that enable me to not only do my job, do my job well, but also to do my job fast. It makes it so easy to find insights based on real consumer conversation. **What do you dislike about Infegy Starscape?** It takes a little time to become a full-fledged power user to maximize the platform to its highest potential, however, the great customer service provided by Infegy makes it a lot easier to navigate, problem solve, and think about different approaches. It's easy to get the basics but requires patience to get to mastery–however you're never alone on the journey. **Recommendations to others considering Infegy Starscape:** I have tried almost all of the social listening platforms out there and by and far Infegy Atlas is the best choice. **What problems is Infegy Starscape solving and how is that benefiting you?** My role in consumer insights greatly benefits from the platform's user-friendly intuitiveness so it's not a blocker in my busy every day as well as the ability to organically search conversations based on time period without a specific query skewing the results. The other amazing benefit is the speed. Other platforms take hours (or even overnight runs) to do basic runs and Infegy always gives me insights quickly which is imperative for me to keep up with the speed of culture. ### 39. Infegy is the Premier Social Intelligence Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Senior Strategist, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Infegy Starscape?** Partnership/Collaboration with team has been paramount to working with Infegy. They are next-level partners, providing more attention to detail, support for usage and effectiveness, and more access to social conversations than other platforms. Infegy's proprietary technology is a gamechanger for me as a researcher and strategist. They don't have to work closely with platform partners who have API limitations, which is what ultimately sets them apart and makes them best in class. The ease of use is a major plus. Their platform allows for quick social searches and extensive searches, and the tool provides step-by-step guidance for query-writing and dashboard building. It's unparalleled to any other platform I've experienced during my 5 years in research. Subqueries are also Infegy specific, and I use them all the time. Their dashboard and visualization tool are BY FAR the easiest to use. And, their support team is my favorite team in the business. They truly want to scale their business by partnering with you, not just working with you. Infegy views client support differently and it's evident when working with them. They've become friends! **What do you dislike about Infegy Starscape?** Not one complaint! I think there are major setbacks with other platforms, like access to Tik Tok or IG mentions. Infegy doesn't have those issues. **What problems is Infegy Starscape solving and how is that benefiting you?** Agile social listening asks. Reactive activation research. Social support into a strategy or trend. Monitoring a campaign Sourcing influencers and connecting to their fan base. ### 40. Well curated/aggregated data in an intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Infegy Starscape?** The sentiment analysis feature is the one I have used the most and I think the best feature on the Infegy platform. **What do you dislike about Infegy Starscape?** Could include a dictionary sort of feature to encompass words that one would like a hashtag in front of **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy is helping with social network analysis of underrepresented racial ethnicities on platforms such as Twitter, Instagram and YouTube **Official Response from Aaron McKee:** > Thank you for your positive review and suggestion! We appreciate them both! Aaron ### 41. Strong resources for client and brand insights **Rating:** 5.0/5.0 stars **Reviewed by:** Katie B. | Social Media and Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Infegy Starscape?** I appreciate all of the siloed insights that our team can pull from the Infegy Atlas too. Whether it's demographic data, linguistic insights, or content pulled directly from user posts, we know that we can find the details that we're looking for, big or small. **What do you dislike about Infegy Starscape?** There isn't much that we do not appreciate about the tool. It does take a little bit of work getting used to the boolean queries, especially if you haven't used this method before, but the Infegy Atlas team has been a fantastic resource in getting us up to speed. **What problems is Infegy Starscape solving and how is that benefiting you?** Right now, we're solving problems that are specific to topics and trends that our brands and clients have identified. We often need to search for insights based on profession or industry, and we've found that this tool has been an excellent resource in narrowing down the conversation and removing unnecessary clutter. ### 42. Exceptional Service For Social Listening **Rating:** 5.0/5.0 stars **Reviewed by:** Jordana J. | Senior Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Infegy Starscape?** Infegy is incredibly easy and even fun to use. It stands out a ton from other platforms of its kind, not to mention the willingness of the team to help with queries made it that much better. **What do you dislike about Infegy Starscape?** There's nothing I disliked about Infegy! **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy Atlas helped me uncover important data for my clients. ### 43. My experience with Infegy has always been very positive, especially having assistance readily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Infegy Starscape?** I like all the different features Infegy offers like demographics, linguistics, etc. and the way they can be broken down to get a more specific analysis **What do you dislike about Infegy Starscape?** I think the language filters can be fine-tuned a little more. For example, I use the Spanish language filter but Infegy doesn't seem as effective in detecting sentiments in Spanish, and things like that. Also, I wish we had more access to other platforms like FB, and even other smaller ones like Nextdoor Neighbor where there does seem to be a lot of conversation at times, especially from an older age segment. **What problems is Infegy Starscape solving and how is that benefiting you?** The #1 problem I'm solving is understanding how users are talking about specific subjects, and getting a breakdown on who is doing the "talking" ### 44. Great UI and earned Instagram coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Infegy Starscape?** Instagram coverage without the need to set up monitoring **What do you dislike about Infegy Starscape?** Not a primary use for ur, but news coverage is not the best **What problems is Infegy Starscape solving and how is that benefiting you?** Social listening, audience insights ### 45. 10/10 recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Infegy Starscape?** We really enjoy all of the capabilities of the social listening tools. **What do you dislike about Infegy Starscape?** I wish more of my clients had the funds to use such a great tool like this. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy Atlas is allowing us to push beyond our social listening limits. It is a great tool to use in new business pitches. ### 46. Infegy Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Infegy Starscape?** The team at Infegy is extremely helpful and responsive to any questions I have asked them. Morgan and the team have been very helpful in making sure we use Infegy to its fullest capabilities. **What do you dislike about Infegy Starscape?** The downside of using Infegy atlas is that the data is mainly pulled from Twitter. For some projects, we work across multiple platforms and need a wider variety of data. **What problems is Infegy Starscape solving and how is that benefiting you?** Infegy helps us solve all problems around social listening data. Especially when we are working around Twitter social media campaigns we are able to find all data we are looking for around social listening. ### 47. Infegy review **Rating:** 4.5/5.0 stars **Reviewed by:** Elaina S. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Infegy Starscape?** I like how I can access so many functions and insights just from one pull! **What do you dislike about Infegy Starscape?** There are so many functions, that it may not be known easily since they are in drop downs etc. **What problems is Infegy Starscape solving and how is that benefiting you?** It's allowing me to save time by filtering posts/text I need versus searching it up manually! ### 48. Excellent service and rich social media data from Infegy **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel B. | Senior Lecturer, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Infegy Starscape?** Infegy has collected, analyzed, and made available so many types of social media data that are very useful for organizations and researchers. For example, the types and depth of information on Sentiments and Emotions are plentiful and allow us to gain deeper insights about conversations on social media about an organization. Additionally there is lot of options to filter the data I want; such as choose only 'Facebook', Twitter or TikTok data, etc. **What do you dislike about Infegy Starscape?** There is nothing I could thing of that is lacking with Infegy Atlas. **Recommendations to others considering Infegy Starscape:** Infegy is affordable. The staff are very helpful and reply to my queries promptly. The data has been easy to understand and use and help you uncover your business and customer better. **What problems is Infegy Starscape solving and how is that benefiting you?** I am analyzing the impact of social media sentiments on firm performance and value among Fortune 500 firms. I am also looking at how hashtags and influencers play a part in this issue. ### 49. Overall Decent Social Listening Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Infegy Starscape?** Being able to customize for various factors and variables in queries **What do you dislike about Infegy Starscape?** UI and UX are a little clunky / not the most visually appealing **What problems is Infegy Starscape solving and how is that benefiting you?** Doing research via social listening **Official Response from Aaron McKee:** > Thank you for the feedback and the compliments on how you like the ability to customize. Stay tuned for a major update on the UI/UX soon. In the meantime, if you need any help with your research, please remember we offer unlimited support from the top-ranked Client Success team around! Thanks again, Aaron ### 50. Better than Brandwatch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Infegy Starscape?** I like that I can see multiple queries in a workspace. The option for Boolean or Builder is cool **What do you dislike about Infegy Starscape?** I have to close out a blue box after running the query many times. **What problems is Infegy Starscape solving and how is that benefiting you?** I am noticing patterns that corporate high-brow speak comes from press releases versus regular speak from those who are customers. ## Infegy Starscape Discussions - [What does Infegy do?](https://www.g2.com/discussions/what-does-infegy-do) - 1 comment - [View Infegy Starscape pricing details and edition comparison](https://www.g2.com/products/infegy-starscape/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+06%3A51%3A16+-0500&secure%5Bsession_id%5D=6fbf074b-fdd8-4a2d-af53-e35f313769e3&secure%5Btoken%5D=436ad80e8d36c6acac569f2e8a0cfd8572c3325495e2c6e653e58109061f540e&format=llm_user) ## Infegy Starscape Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Audiences** - Audience Insights - Influencer Identification - Buyer Personas - Segmentation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Data Analysis** - Network Analysis - Dashboards - Visualizations - Advanced Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Administration** - Data Exporting **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Agentic AI - Audience Intelligence Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Infegy Starscape Alternatives - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) - 4.3/5.0 (299 reviews) - [Synthesio](https://www.g2.com/products/synthesio/reviews) - 4.3/5.0 (141 reviews)