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36 Inex One Reviews
Overall Review Sentiment for Inex One
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The team at Inex is going above and beyond all the time. Extremely hard and smart guys working there! Review collected by and hosted on G2.com.
Absolutely nothing. Can't wait to see our partnership continue growing! Review collected by and hosted on G2.com.
Easy platform to use, efficient sourcing of relevant experts. Furthermore, a strenght that the experts answer your key questions to ensure that they are relevant. Review collected by and hosted on G2.com.
- Some of the networks sometimes "spam" you with too much emails + call you. I prefer to not be called (unless it is a difficult industry to understand for which requires further discussion to find relevant experts).
- I sometimes experience difficulties when applying the digital meeting link; for instance will not log in or sound is not working Review collected by and hosted on G2.com.
Their platform is modern and easy to use, and their client management is unmatched Review collected by and hosted on G2.com.
Occasionally, their partners seeking for experts can understand their assignment wrong, or not ask necessary questions to gain better understanding of our need. Review collected by and hosted on G2.com.
They are solving a pain point in the industry - specifically around coordination with expert networks. In addition, the team is incredibly passionate and responsive to user feedback. Review collected by and hosted on G2.com.
Their business model makes them vulnerable to bad first experiences. Their platform can be wonderful in scoping out a project, but if the first impression has poor service by the expert network coordinator or the expert themselves, Inex One will be blamed even though they are the platform, not the service provider. So if they aren't already paying super close attention to first-time users, they should be sure to do this. Review collected by and hosted on G2.com.
Smooth and easy project scoping, communication with expert networks, billing all in one place! We have basically been able to consolidate all of our work in one place.
Customer support has been great once needed (expert not connecting to call, bad connection etc) Review collected by and hosted on G2.com.
Nothing in particular - I think it would be great that Inex focuses on educating my colleagues how to use Inex to its full potential (so that we internally collaborate better). Then we could ease the work for new-joiners getting comfortable with booking experts. Review collected by and hosted on G2.com.
The marketplace allows for good coverage of a variety of expert networks at a competitive price, especially compared to some of the legacy providers in this industry. The team responds very quickly to inquiries or scheduling requests. Additionally, the recordings and transcriptions (included in the price) are good value and the AI summaries of calls have been very helpful. Review collected by and hosted on G2.com.
Prices were competitive but they were not substantially lower than some of the major legacy expert network companies Review collected by and hosted on G2.com.
Very efficient; Both from a time and cost perspective
Really appreciate the platform
Appreciate the pay as you go solution instead of committing to loads of points, which you typically do at other expert networks
Overall, very satisfied returning user Review collected by and hosted on G2.com.
The wide portfolio of expert networks at Inex One could potentially make it tricky to know that you get the best expert network working on your project. However, the suggestion tool gives you suggestions of expert networks that should fit, based on project specifics Review collected by and hosted on G2.com.
Team offers great service offered with a personal touch ; Additionally the team is always trying to innovate on their product thru their platform Review collected by and hosted on G2.com.
Nothing to dislike (I've worked with them for the last couple of years) Review collected by and hosted on G2.com.
Great client management and access to a wide range of experts. The one-stop-shop portal is also very easy to use. Review collected by and hosted on G2.com.
Need more expert networks of quality. Found only one or two offered us what we wanted. Review collected by and hosted on G2.com.
