InEight Reviews & Product Details

I like how well the modules are integrated with each other, and how complete they feel in terms of the overall project scope they cover. InEight University also helped a lot, especially for first-time users, by making it easier to get up to speed more quickly. I use it daily for Document Control, InEight Schedule, Cost, and Contract Management. Review collected by and hosted on G2.com.

Some of the modules can feel a bit overwhelming when you’re learning how they work for the first time. It would be really helpful to have an AI support tool that follows you as you navigate through the modules, so you can get answers on the go. Review collected by and hosted on G2.com.

After using a range of products from InEight, including Compliance, Completions, Document, and Project Suite, the thing I've come to like best is the functionality and versatility of the Completions/Compliance and Document. The ability to completely customize these products to meet unique project requirements has been an excellent asset to our diverse work scopes. The interface of Document is generally quite intuitive, and the dynamic folder structure makes locating required documents incredibly quick and easy. Their search within view files is also a great feature. Using the document workflow has allowed for streamlining of many processes that were previously much more manual. The integration between Completions/Compliance and Document is also an excellent feature that allows events and tasks from Completions/Compliance to flow directly to Document, without manual intervention. This keeps records in one place so user access is simple. Review collected by and hosted on G2.com.

At times, new features seem to be released with adequate testing. This can result in unanticipated implications/disruptions to other areas of the product that cause issues with normal daily processes.

It is sometimes difficult to resolve support cases, resulting in long wait times if support is not able to replicate the issue on their end. Sometimes things that seem to be glitches or bugs are identified as enhancements, rather than something requiring a fix, and these can take years to be implemented. In these cases, my company has to implement work arounds until the issue is fixed. Review collected by and hosted on G2.com.

I like that InEight Change brings field variance requests and backup pricing documentation into one place. We reduced dispute resolution time from 30 working days to 5. The variance tracking engine connects pending scope changes to the original budget items, and the customized sign-off hierarchy eliminates administrative delays in approving subcontractor pricing. I also found the initial setup easy. Review collected by and hosted on G2.com.

I find the risk matrix very slow to render with a multi-year contract dataset. I have to click each line individually to bulk edit claim contingency values, and the web interface completely holds up when I approve change orders in multiple batches at once. Permissions for external legal advisors are assigned rather strictly, and they have constant access errors. I’d like a reworked batch modification engine for fast global risk updates and native webhook notifications for unexpected contingencies. Review collected by and hosted on G2.com.

I like how InEight centralizes engineering drawings and manages document revisions for field teams. The automated markup distribution offers live version control on all field devices, which is super convenient. Subcontractor submittal packages flow smoothly through pre-defined paths of approval without the need for manual tracking. The platform's search engine is impressive, with its ability to scan and index drawing text with high precision, allowing field engineers to quickly filter thousands of technical specifications by key phrase. I also appreciate the digital audit trail that provides a permanent, time-stamped, approved record of all document changes. Additionally, the initial setup was very easy for us. Review collected by and hosted on G2.com.

When uploading many PDF files at a time, the web interface freezes without showing any error messages. The permission matrix process is lengthy, requiring clicks for each external sub-consultant. Additionally, the mobile offline caching often fails when the internet goes down in underground working areas, causing loss of markup layers. Review collected by and hosted on G2.com.

I like the overall layout and quick overview of the Dashboard. Being able to see outstanding items under Workflows, Transmittals, Mail, Forms and even documents at a glance. By showing overdue items it keeps teams accountable and performing and integrates everything into one location. Review collected by and hosted on G2.com.

Unsure if it is InEight or possibly different client server differences. Sometimes sharing large data or many documents can be cumbersome and slow. Though it is a minor inconvenience, it is still great to have a common or shared repository. Review collected by and hosted on G2.com.

I like how InEight makes use of a complex 3D BIM model that is seamlessly connected to an advanced quantity takeoff module. This integration automatically creates precise work breakdown structures, which is really helpful. I also appreciate the change order management system, where changes are highly visible in all live contracts. The system's ability to automatically cross-reference scope additions with original line items is very efficient. Plus, the paperwork is hassle-free with automated approval workflows in field trailers, which is a big advantage. Review collected by and hosted on G2.com.

The web app has poor latency issues when importing schedules from other software, especially if they are large. Also, syncing data from the mobile application to cloud servers often fails when mobile signals are weak on-site. Review collected by and hosted on G2.com.

What I like most about InEight is how it brings different aspects of project management into one centralized platform. The interface is easy to navigate, and having access to project information, documentation, and workflows in one place makes it easier to stay organized. I also appreciate the visibility it provides into project progress and the ability to collaborate with different teams efficiently. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve for some of the more advanced features. It can take some time to become familiar with the different tools and workflows, especially for new users. The platform can also feel a little overwhelming when working with larger projects and a lot of information at once. More streamlined navigation and additional customization options would make the overall experience even better. Review collected by and hosted on G2.com.

I like how InEight provides real-time information about the cost performance index and schedule performance index at the work breakdown structure level through the earned value management framework. This feature is great because it automatically updates forecast estimates as engineers enter the physical percent complete value, removing the need for manual spreadsheet calculations. Review collected by and hosted on G2.com.

The custom reporting engine is very slow to run reports for multi-year project data, and the parameter setting screens are sluggish when used intensely, often timing out. Exporting large amounts of data to formatted spreadsheets sometimes results in data being truncated unexpectedly, leading to the need for manual cleanup. I also think there should be an offline syncing procedure for underground utility sites that have no mobile coverage. Review collected by and hosted on G2.com.

What I like most about InEight is its ability to provide a centralized platform for managing project information throughout the entire project lifecycle. InEight Document, in particular, enables teams to securely manage, track, review, and distribute documents while maintaining version control and a complete audit trail.

Another key strength is the flexibility of configurable workflows and forms, which help standardize document review and approval processes across projects. This improves collaboration among owners, consultants, contractors, and subcontractors while reducing manual effort and improving transparency.

From our experience in Malaysia, InEight has established a strong reputation in the rail infrastructure sector due to its robust document control capabilities. The platform is scalable, user-friendly, and continues to evolve based on customer feedback, making it a reliable solution for organizations undertaking digital transformation in construction.

Overall, InEight provides a solid foundation for project information management, helping project teams improve efficiency, compliance, collaboration, and decision-making. Review collected by and hosted on G2.com.

While InEight is a powerful platform, there are several areas where I believe it could be enhanced to better support our clients' needs.

One of the biggest opportunities is BIM integration within InEight Document. Many developers in Malaysia are increasingly adopting BIM, and it would be highly valuable if users could view Navisworks and Revit files directly within the platform without relying on external applications.

There are also some usability improvements that would make everyday workflows more efficient. For example, the ability to convert an Action directly into a Checklist would better align with common construction inspection and handover processes in Malaysia. Additionally, displaying the Links section within the Details tab, rather than in a separate tab, would reduce navigation and provide a more intuitive user experience.

Another area for improvement is the user interface. Simplifying navigation and reducing the number of clicks required to complete common tasks would improve user adoption, especially for new users.

Overall, these are enhancement opportunities rather than major limitations. Addressing them would further strengthen InEight's competitiveness, particularly in the commercial and residential construction sectors, where ease of use and BIM capabilities are becoming increasingly important. Review collected by and hosted on G2.com.

The graphical user interface within InEight Estimate makes it easy to navigate within an estimate, especially the CBS tree. In general, the speed of the software is good. We use the Pay Item & Proposal alot with our estimates. The quote management is very helpful even though it has a learning curve. Review collected by and hosted on G2.com.

In general the speed is good, but there have been several times where the software takes a long time to integrate changes. There have been a few times the software also hangs up and is frozen for our whole team. Support has been good for basic use, but have been frustrated with support with more advanced features to the point we find our own internal solution rather than waiting for a response from InEight. Another complaint would be the lack of being able to copy many cost items within InEight and pasting. Last, there's no ability to copy cost item assemblies without the links breaking. We could save a large amount of time if we were able to copy cost item assemblies with links still intact. Review collected by and hosted on G2.com.