IndicaOnline Reviews & Product Details

I find IndicaOnline's tracking capabilities to be its best feature, especially for METRC in Oklahoma where it tracks cannabis from seed to sale. The easy user interface makes daily operations smoother, and I particularly appreciate how the POS system is a breeze to use. Additionally, the initial setup of IndicaOnline was easy, which was a bonus. Review collected by and hosted on G2.com.

There's definitely room for improvement with OMMA verification. Additionally, it would be great if finished packages were shaded to indicate if they are active, inactive, or to show the quantity. It would also be nice for IndicaOnline to display the location of the package in METRC. Review collected by and hosted on G2.com.

This is the best POS service I've ever used after years of working in the industry. The customer service is very responsive and helpful to my business. Simple setup and onboarding process had me ready and confident to improve my business operations. They offer integrations with everything I need, user friendly interface and at a price that can't be beat. Highly recommend this for any dispensary to improve overall success. Review collected by and hosted on G2.com.

Offline mode when internet service is down only syncs once service is restored. Review collected by and hosted on G2.com.

Timely delivery of all components for the store. Easy to set up. Helpful and responsive support team made installation and set up seamless.

Makes tracking inventory, drivers, POS and state compliance a breeze. Review collected by and hosted on G2.com.

Nobody's perfect but the Indica Online team really go the distance. Any small issue that we had the team helped resolve quickly and professionally. No complaints. Review collected by and hosted on G2.com.

I have been using IndicaOnline at my shop for over five years now. What I like about them most is that they are always building upon the functionality. Adding new features monthly and sometimes weekly. The POS is also very easy to use and allows the budtenders to processing orders quickly. Review collected by and hosted on G2.com.

The only downside is that there are some CRM systems that are not fully compatible with IndicaOnline. However, I am sure that won't be the case in the future. Review collected by and hosted on G2.com.

Ease of use is my favorite feature of this platform, and gettign things started up for us for a breeze. Review collected by and hosted on G2.com.

I wish we had more options and conditions for Deal/Promos/Specials. Review collected by and hosted on G2.com.

It Handles Everything: No matter how much we've grown, IndicaOnline has kept up.

Driver Tracking is a Breeze: The driver tracking and route planning? Absolute gold. It’s made our deliveries way smoother and our customers happier.

Seamless Online Shopping: Their e-commerce integration is top-notch. Our website works like a charm with it, and our customers have nothing but love for how easy it is to use.

Support Team Rocks: Whenever we've hit a snag or had a question, their support team has been there in a flash. No endless hold music, just quick, helpful answers. Review collected by and hosted on G2.com.

Honestly, I'm scratching my head here. Any minor hiccups we've had, IndicaOnline was quick to fix them. Review collected by and hosted on G2.com.

They really helped us to get to the next level. Onboarding was very helpful and took less than a week. Their POS is super easy to use even for new budtenders. I was talking to Alex at tech support and he is always helpful. Sometimes we have to wait a day or to for something to get fixed but it never anything major. Also compared to other systems we used, IO never was slow for us when we were getting busy. On to of that, their ecommerce Sweede is very nicely looking, customizable and easy to integrate. Review collected by and hosted on G2.com.

We use them for the last 4 years and I cant think of anything. Review collected by and hosted on G2.com.

We used IndicaOnline for over 7 years and loved it. We expanded from a small delivery service to managing over 500 drivers, 150 vehicles and 2 storefront locations. Indicaonline handles all out needs. We love their driver tracking and route optimization. Also their ecommerce is fully integrated with our site and our customers love it. Their support is also always on point. We never had to wait on hold and all questions were answered momentarily. Review collected by and hosted on G2.com.

Cant think of anything that is too major to mention. Review collected by and hosted on G2.com.

Just wanted to give a shout out to IndicaOnline. We have been using them for over 5 years and it's been great. From driver tracking to route optimization for our delivery service to our 3 storefront locations. They are always on getting back to us pronto with any questions we've had. Review collected by and hosted on G2.com.

No , really nothing big enough to bring up Review collected by and hosted on G2.com.

The UI was pretty good when I had them a few years ago. I'm sure things have changed over the years, but I remember it being pretty intuitive and easy to pick up for a newbie. Review collected by and hosted on G2.com.

When I had IO, I ran into multiple issues. The main one: it stopped tracking our inventory correctly. On multiple occasions we'd sell a product (let's say an 8th), but that 8th wouldn't be removed from inventory. I spent hours on the phone trying to get these resolved for our monthly reports (pre-metrc) to be accurate. Again, this was a few years ago but it left a bad taste. Review collected by and hosted on G2.com.