# Incode Reviews
**Vendor:** Incode Technologies  
**Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 52
## About Incode
Incode Technologies is a leader in the identity trust revolution, backed by investors including General Atlantic, SoftBank, J.P. Morgan, and CapitalOne. At Incode, we&#39;re redefining the landscape of identity verification, KYB, and KYC with our in-house developed state-of-the-art AI and ML technologies. Our flagship product, Incode Omni, drives rapid identity verification, KYB, and KYC. It was the first platform to achieve iBeta PAD Level 2 certification for passive biometric liveness. Additionally, it is a top performer in the NIST Facial Recognition Vendor Testing (FRVT). Our platform ensures privacy and accuracy with advanced AI/ML algorithms, simplifying identity systems in sectors like financial services, retail, igaming, events, hospitality, public sector, and web services. Performance Metrics - We verify 98% of users on the first try in just 1.5 seconds, preventing over $170M in fraud annually. Over 100 million users are verified with Incode each year, showcasing our global reach and trust. Broad Spectrum Solutions: • AI Age Verification: Seamlessly verifying age for legal compliance. • AI Identity Verification: Supporting more than 4,600 documents for global coverage. • KYC and AML: Robust solutions for secure and compliant operations. • Fraud Detection and eKYB: Fastest fraud detection capabilities for business safety. • SalesFlow and Reconnect AI: Maximizing customer journey potential and revenue. • Incode Workflows: Custom verification flows with our one-click visual editor. Global Impact: Trusted by the largest financial corporations, governments, and societies worldwide, our technology is enhancing trust and security in all sectors. Join us as we build a world of trust, powered by Incode&#39;s innovative solutions. Discover more at incode.com.



## Incode Pros & Cons
**What users like:**

- Users find Incode&#39;s platform incredibly **easy to use** , enhancing client onboarding and integration efficiency significantly. (9 reviews)
- Users are impressed with Incode&#39;s **speed and accuracy** , benefiting from excellent support and customization options. (8 reviews)
- Users value the **fast and accurate ID verification** of Incode, enhancing onboarding efficiency and user experience. (8 reviews)
- Users praise Incode for its **highly customizable onboarding solutions** , promoting a seamless experience and effective fraud prevention. (8 reviews)
- Users appreciate the **reliable and user-friendly experience** of Incode&#39;s identity verification solutions, enhancing integration and efficiency. (8 reviews)
- Customization (7 reviews)
- Users commend Incode for its **effective fraud prevention** , ensuring accuracy and quick detection of fraudulent activities. (7 reviews)
- Technology Solutions (7 reviews)
- Customer Support (6 reviews)
- Users appreciate the **high accuracy** of Incode&#39;s identity verification, enhancing fraud prevention and compliance efforts effortlessly. (6 reviews)

**What users dislike:**

- Users find Incode **expensive** for smaller projects, though pricing is considered fair for enterprise usage. (3 reviews)
- Users find the **complexity of integration** challenging, especially for those lacking KYC experience, despite excellent support from the team. (2 reviews)
- Users find the **learning difficulty** of Incode challenging, especially for those unfamiliar with KYC processes. (2 reviews)
- Users find the **complex UI design** of Incode challenging, especially for those without KYC experience. (1 reviews)
- Users experience an **inefficient verification process** that occasionally slows down onboarding due to strict document requirements. (1 reviews)
- Integration Issues (1 reviews)
- Onboarding Issues (1 reviews)
- Slow Verification (1 reviews)
- UX Improvement (1 reviews)
- Users face **verification issues** with strict document checks, causing delays and adding friction to the onboarding process. (1 reviews)

## Incode Reviews
  ### 1. Unmatched Security and Effortless Integration with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dharmik V. | Associate Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Incode?**

This platform stands out as the most secure I have used, allowing me to verify my clients' ages and effectively filter out fraudulent users, which provides a high level of security. The passive liveness feature works especially well, requiring users to follow on-screen prompts like 'turn your head left.' This helps confirm authenticity and contributes to a safer environment. I also appreciate how straightforward the software implementation process is, making it easy for new team members to get up to speed. We rely on it more than five or six times daily, and whenever we face any issues, the customer service team is excellent and very supportive, which is a significant advantage for anyone prioritizing security. The platform is also highly effective at detecting fake IDs, an essential factor in preventing money laundering. Integration with our existing systems is simple and hassle-free.

**What do you dislike about Incode?**

The pricing is much too high, and the integration process is quite complex, which may not be ideal for beginners. Additionally, the strict default settings can create challenges for advanced users who need more customization options.

**What problems is Incode solving and how is that benefiting you?**

This tool helps me detect fake IDs and securely remove them, which is essential for preventing money laundering. It also aids in verifying both the age and authenticity of users with accounts by utilizing various verification methods. Furthermore, it supports me in several other ways to ensure that fraudsters are unable to engage in any unauthorized activities.

  ### 2. Reliable and Fast Identity Verification Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Incode?**

What I like best about Incode is how seamlessly it integrates with existing systems for user onboarding and verification. In our company, we’ve used it to automate customer identity checks, and it has significantly reduced verification time. The accuracy of document scanning and face matching is excellent, and the platform’s API is easy to implement. It also scales well for handling high user volumes without slowing down performance.

**What do you dislike about Incode?**

Sometimes the verification process can be overly strict with less common ID formats, leading to extra manual reviews. The admin dashboard could also be more intuitive, as certain reports and logs take a few clicks to find. Customer support is generally responsive, but real-time chat would be a nice addition for urgent cases.

**What problems is Incode solving and how is that benefiting you?**

Incode has helped automate and secure our identity verification process for user onboarding. It reduces the need for manual document checks, which cuts down on operational costs and human error. The system also helps us comply with KYC and AML regulations more efficiently. Overall, it saves time for our support team and provides a smoother user experience for customers.

  ### 3. A good KYC solution, great software tools and support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Iván Sebastián M. | Software Engineer Mid Senior, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Incode?**

This platform is both secure and highly insightful, making it easier to verify identities and handle various elements involved in implementing BNPL in Mexico.

**What do you dislike about Incode?**

I can't really say something I dislike about it.

**What problems is Incode solving and how is that benefiting you?**

Our goal is to identify people in a genuine way, which allows us to concentrate on other important aspects. This approach has enabled us to direct our attention toward more relevant and customized solutions for the business problem.

  ### 4. Seamless Capabilities Make Work Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert G. | VP, Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Incode?**

As I look at capabilities are seamless and easy. Very user friendly.

**What do you dislike about Incode?**

When we look at IDV, no one really has time or patients for it, but it is critical. All in all, I wish we didn't need IDV, but we do.

**What problems is Incode solving and how is that benefiting you?**

IDV and it keep us safe.

  ### 5. Support like no other, a pleasure to work with Incode

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jelena F. | Partnerships Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Incode?**

I have to say that the support we had from Incode CS team is amazing. It's not just about onboarding and initial setup, but also their support whenever our team waned to change anything in our flow. Advice and guidance on the impact of each step on our onboarding efficiency really means a lot to us. Balancing between fraud prevention and friction is hard, and having a good CS team really helps.

**What do you dislike about Incode?**

All was good, nothing to complain about. Thanks team!

**What problems is Incode solving and how is that benefiting you?**

Incode helps us onboard customers and verify their identity.

  ### 6. Really good technology, probably the best ML models on the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2025

**What do you like best about Incode?**

Had a chance to test drive the age verification, estimation and liveness for a project. We were impressed by the speed and accuracy, even when the conditions are not ideal (low light, reflections, low end phones, etc). It worked really good and in the cases where it didnt, the application provided guidance to the user during the session how to adjust the camera angle. While we didnt require ID verification, we did have a demo that was sucsessful. Incode showed 100% success rate for documents in EU.

**What do you dislike about Incode?**

Cant say anything, maybe few minor things that for sure can / or are probably already solved by engeneerign team.

**What problems is Incode solving and how is that benefiting you?**

It helps us verify identities and estimate the age during onbording.

  ### 7. Really good biometrics technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Incode?**

Incode does biometrics using their own ML models that are providing top performance. As it's developed by Incode all the engeneers are there to support when it comes to any customizations or tweaks to the model so that it works perfectly for any use case. We worked with the team as an outside vendor for a client and Incode was clearly the best choice in terms of the technology stack. Implementation is quick, and when eveything is set up it's easy to use by the IT team. No other vendors came close.

**What do you dislike about Incode?**

Technology is great, more flexibility when it comes to pricing can be something to improove.

**What problems is Incode solving and how is that benefiting you?**

Verifyng both internal and external users

  ### 8. Fast, accurate and seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex E. P. | Vice President Office of Client Advocacy & Success, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Incode?**

With over a decade of experience in the cybersecurity space, I have a sharp eye for identifying value in fraud detection improvements. What sets Incode apart is the seamless efficiency of their identity verification and user onboarding process. Throughout my career, I’ve encountered many solutions attempting to balance security and user experience, but not many have matched Incode's success. Other systems either introduce too much friction, leading to high customer drop-off rates, or are so simplistic that they allow bad actors to bypass security. Incode has struck the perfect balance, automating identity verification while effectively catching 99% of fraud.

**What do you dislike about Incode?**

The implementation team is incredibly proactive—if I don't respond within two days, they've already initiated a full campaign to assist me. On a serious note, I have been thoroughly impressed with their service. The sales and support teams are always just a phone call away, ready to help with any needs.

**What problems is Incode solving and how is that benefiting you?**

Incode has expertly scaled the verification of customer identities for a diverse range of companies around the globe. Operating in over 50 countries, we bring extensive international experience and precision to every engagement. We are confident in recommending our services to your organization, assured that our global expertise can meet your needs effectively.

**Official Response from Ricardo Cantu:**

> Thank you for your positive feedback! We're thrilled to hear that our identity verification and user onboarding process has met your expectations and provided seamless efficiency. We strive to strike the perfect balance between security and user experience, and we're glad to hear that it has been successful for you.

  ### 9. Great User Experience for our financial clients´ customers while greatly reducing their fraud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mario M. | Dirección Ejecutiva by Telasist Travel Business Unit , Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Incode?**

Incode has provided a fully white-labeled solution to some of my biggest clients for the onboarding of their end users. The technology is very good wit the smallest amount of false negatives in the industry, even beating the companies that are manually verifying user identites. With no human error, a very hands-on implementatation team, and the best fraud prevention metrics, Incode has been a no brainer!

**What do you dislike about Incode?**

Using Incode, along with any form of identity verification, adds a layer of friction for the end-user, which is not convenient. However, I advise my biggest clients to measure the tradeoffs, as Incode has proven to generate much more revenue and prevent millions in fraud.

**What problems is Incode solving and how is that benefiting you?**

Incode is solving the ongoing problems with identity fraud. As I consult some of the biggest financial institutions in Mexico, they are seeing a surging amount of fraud through phishing through AI. Like fire with fire, the best way to combat AI fraud, is with an AI solution. Incode is so robust, that it has been able to succesfully detect almost all identity fraud attempts by my clients’ customers, all done with out the need of any human intervention.

**Official Response from Ricardo Cantu:**

> We appreciate your feedback on the effectiveness of Incode in combating identity fraud for your clients. It's great to hear that Incode's AI solution has been successful in detecting almost all identity fraud attempts without the need for human intervention. We understand the tradeoff of adding friction for end-users, but we're glad to hear about the significant benefits in fraud prevention.

  ### 10. A trusted partner in biometric identity verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett Y. | Director, Program Management Office, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Incode?**

Incode stands out as one of the most technically advanced companies in biometric identity verification. The team's expertise and years of developing machine learning models have resulted in a platform that effectively catches an exceptionally high percentage of fraud attempts. This technical skill is complemented by a proactive and highly skilled team committed to eliminating online fraud. Incode's comprehensive technical approach and big-picture thinking make it one of the best-positioned companies on the market.

**What do you dislike about Incode?**

While complexity of integrating sophisticated identity verification systems can be a hurdle for some organizations, Incode has a great team that is always there to help.

**What problems is Incode solving and how is that benefiting you?**

Incode's solution provides a biometric vertification for higher risk online transaction resulting in a reduction of online fraud.

**Official Response from Ricardo Cantu:**

> It's great to hear that our biometric verification solution has helped reduce online fraud for your higher risk online transactions. We're committed to providing comprehensive technical solutions to benefit our customers.

  ### 11. Incode is a great software for IDV

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about Incode?**

Incode is not just another vendor. They own their technology and can quickly adjust anything to fit our needs. The setup is simple and it works perfectlyy with our existing stack. One of the most advanced parts is their liveness technology and OCR capabilities. These features rely on their in-house solutions and they perform better than anything else we’ve tried. Frequent updates are also great, as the feedback loop on new types of fraud is very tight.

**What do you dislike about Incode?**

There’s not much to complain, all good..

**What problems is Incode solving and how is that benefiting you?**

AML compliance is a big issue for us. We assessed the AML capabilities specifically, and customization was important to us because we didn't want to lose customers with too much friction. The liveness checks and fast OCR help ensure that, while in the background, all the checks are done.

  ### 12. High end age estimation and IDV

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2025

**What do you like best about Incode?**

Age estimation is one of the best ones out there, in almost all cases, we had a valid result. We did a setup where we did a combination of age estimation and identity verification. Liveness is passive, so the user does not need to perform any specific actions. And physical ID OCR performance and fraud prevention works really well.

**What do you dislike about Incode?**

Can’t comment as we didn’t run into any issues.

**What problems is Incode solving and how is that benefiting you?**

It helped us verify the age of users and do full IDV for those identified as under the age of 25 (the threshold we set)

  ### 13. Good experience with KYC, AML and age verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Incode?**

Incode's onboarding, anti money laundering, and age verification technology helped us see the opportunities we were missing out when it comes to growth. Our process was very manual, and it was impacting our growth, and we had high drop off rates. We ran Incode side by side with our current solution and the results are very promising.

**What do you dislike about Incode?**

Everything is fine. Nothing to remark thus far.

**What problems is Incode solving and how is that benefiting you?**

Our goal is to speed up onboardings and grow the user base rapidly. Incode is helping make the process frictionless while maintaining low duplicate accounts, and also ensuring proper AML.

  ### 14. Great company with a really solid product and roadmap

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nils L. | Abogado procurador, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Incode?**

Incode has a really good product, almost all features are built by them, so you can customize everything. This really helps with setting up the flows just how you want, so onboarding rates are not impacted.

**What do you dislike about Incode?**

Nothing to add, maybe can be complicated if you dont have experience with KYC

**What problems is Incode solving and how is that benefiting you?**

Faster frictionless and singles onboarding

  ### 15. Incode flexible software is a great investment for financial companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2024

**What do you like best about Incode?**

I like that Incode uses its own technology, meaning everything can be customized to fit exactly what we need. It was super easy to get going and fit perfectly with our existing systems. The team is great at understanding what we need and tailoring the solution just right. It’s awesome at spotting anything odd in transactions early, keeping us compliant.

**What do you dislike about Incode?**

All good for the most part, no complaints.

**What problems is Incode solving and how is that benefiting you?**

The biggest thing with Incode is how it handles our AML stuff without slowing us down. They use their own tech so they can tweak things to suit us perfectly. This means we’re catching issues quickly and keeping the regulators happy. Less time on manual checks means more time for other important work.

**Official Response from Ricardo Cantu:**

> Thank you for your feedback! We're glad to hear that Incode's customizable technology and proactive approach to AML have been valuable for your company. We appreciate your support and look forward to continuing to support your compliance efforts.

  ### 16. Great tool for Cybersecurity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Incode?**

From what I've seen and experienced, Incode's identity and age verification solutions are incredibly reliable and user-friendly. They stand out for their seamless integration with existing systems, making it easy for companies to get up and running quickly. The accuracy of their verification processes is impressive, which is crucial for businesses that need to onboard customers securely and stay compliant with regulations. Another big plus is how fast the verifications are completed, which can really enhance the overall customer experience. The customer support team also seems to be very responsive and helpful, which is always a bonus.

**What do you dislike about Incode?**

There’s not much to dislike about Incode based on my experience. Everything seems to work as expected, and there haven’t been any significant issues that stand out.

**What problems is Incode solving and how is that benefiting you?**

Incode’s solutions are designed to solve some pretty critical challenges like fraud prevention, secure customer onboarding, and regulatory compliance. From what I’ve observed, they do an excellent job of addressing these issues, building greater trust with customers and allowing operate more efficiently.

**Official Response from Ricardo Cantu:**

> Thank you for your positive feedback! We're glad to hear that you find our identity and age verification solutions reliable and user-friendly. We strive to make the integration process seamless and provide fast verifications to enhance the customer experience. Our team is dedicated to being responsive and helpful, and we appreciate your recognition of their efforts.

  ### 17. IDB

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Incode?**

ncode’s identity verification and age verification solutions have been a game-changer for our payment platform business. The platform is incredibly user-friendly, and the ease of use stands out, especially when it comes to the fast implementation. We were able to integrate it seamlessly with our existing systems, which saved us a lot of time and hassle. The accuracy of the verification process is also top-notch, which has significantly improved our compliance and security standards.

**What do you dislike about Incode?**

Honestly, there’s nothing significant to dislike about Incode. Everything works as expected, and we haven’t encountered any major issues. The platform delivers exactly what it promises.

**What problems is Incode solving and how is that benefiting you?**

Incode’s solutions have helped us tackle critical challenges like preventing fraud and ensuring secure customer onboarding. This has not only helped us meet regulatory requirements but also boosted customer trust in our platform. Since implementing Incode, we’ve noticed a substantial reduction in fraud cases and a marked increase in operational efficiency. The overall impact on our business has been overwhelmingly positive, making Incode an essential tool in our operations.

**Official Response from Ricardo Cantu:**

> We're glad to hear that you haven't encountered any significant issues with Incode and that our platform has delivered as promised. 

  ### 18. Great KYC and Age Verification option

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Incode?**

Incode’s KYC and age verification solutions are great, as Incode developed everything from the ground up its incredibly customizable, you can literally do everything that you imagine and nail down the perfect balance between fraud prevention and efficient user onboarding.

**What do you dislike about Incode?**

All is good, haven’t encountered any bugs or anything.

**What problems is Incode solving and how is that benefiting you?**

It solves an issue where we need to be very precise with fraud prevention so we dont introduce any additional friction to legit users.

  ### 19. Easy use and Grat level of Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan Jose V. | Director de Finanzas / Business Partner Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Incode?**

The best thing about Incode is how easy it is to use and the level of security it provides. Their fraud prevention tools are very advanced, and it’s quick to set up. The age verification feature is also impressive—much more accurate than anything we’ve tried before. Overall, the platform runs smoothly and gives us peace of mind.

**What do you dislike about Incode?**

Everything works as expected, no complaints so far. It’s been a smooth experience.

**What problems is Incode solving and how is that benefiting you?**

Incode has helped us significantly improve fraud prevention in our processes. We were worried about fake identities, but since using Incode, we’ve seen a big drop in fraud cases. It’s given us more confidence in our customer transactions and helped streamline our operations.

**Official Response from Ricardo Cantu:**

> Thank you for sharing your positive experience with Incode. We're glad to hear that everything is working as expected and that you have had a smooth experience using our platform. If you ever have any feedback or suggestions for improvement, please don't hesitate to reach out to our support team.

  ### 20. Effortless Compliance, Enhanced Security for Age Verification with Incode

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about Incode?**

The best part about using Incode’s identity and age verification solutions is how easy it is to start. Identity verification accuracy stands out, and the platform is built with security in mind. Incode also made it much easier for us to stay compliant with age verification regulations, which is crucial in our industry. Plus, their customer support team is always responsive and helpful, making the whole process smooth.

**What do you dislike about Incode?**

There’s nothing major to dislike. Everything has been as we expected. If I had to point something out, it would be nice to have more advanced reporting features, but it hasn’t really affected us on our evaluation process.

**What problems is Incode solving and how is that benefiting you?**

Incode is what we have been looking for when it comes to compliance and security, especially around identity and age verification.
We struggled with accurate age verification, which exposed us to potential regulatory risks. With incode we see a smooth process and a potential significant increase in operational efficiency, lowering manual checks. Overall, Incode will positively impacted both our security measures and business results.

**Official Response from Ricardo Cantu:**

> It's great to hear that Incode is meeting your compliance and security needs, especially in identity and age verification. We're pleased to know that it's positively impacting both your security measures and business results.

  ### 21. Great Incode experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego L. | Finacial Marketing Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Incode?**

One of the standout features of Incode’s identity and age verification solutions is their ease of use. The platform is straightforward, making it simple for both our team and our customers to navigate. The fast implementation process allowed us to integrate Incode seamlessly with our existing systems, meaning we were up and running in no time.

**What do you dislike about Incode?**

Honestly, everything works as expected with Incode. I don’t have any major complaints.

**What problems is Incode solving and how is that benefiting you?**

Incode has helped us tackle regulatory compliance in the finance sector, streamlining customer onboarding while enhancing security. This not only boosts customer trust but has also reduced fraud incidents, allowing our team to focus more on service and efficiency.

**Official Response from Ricardo Cantu:**

> Thank you for highlighting the ease of use and fast implementation process of Incode's solutions. We're glad to hear that it has helped you tackle regulatory compliance and enhance security in the finance sector.

  ### 22. Extremely fast to implement; positive results were realized immediately

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt B. | Member Board of Directors, Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Incode?**

Very quick to stand-up our first iteration of the platform in our business process.  We were able to see immediate benefits not just in terms of fraud prevention but the drastic improvement in customer experience has increased sales.  Comprehensive documentation and API portal provides everything we need to embed the platform deeeper in our product set.  Suppport from the Incode team has been excellent along the way.

**What do you dislike about Incode?**

I have been very satisified with our decision to use Incode for customer ID verification; the experience has been positive each step of the way.

**What problems is Incode solving and how is that benefiting you?**

Real-time identity verification and fraud prevention of customers during our underwriting process.  Incode provides far more sophisticated fraud checks versus our manual review while improving the customer experience; the replacement of manual review creates operational efficiencies in our back-office.

**Official Response from Ricardo Cantu:**

> We're thrilled to hear that you found Incode to be extremely fast to implement and that you realized positive results immediately. It's great to know that our platform has helped in preventing fraud and improving customer experience, ultimately leading to increased sales. We appreciate your feedback on our comprehensive documentation, API portal, and the support from our team. Thank you for choosing Incode for customer ID verification!

  ### 23. Really good KYC and AML, works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Incode?**

We like the support of the team, they are really great and offer incredible support. The solution is really good and offers incredible ways for customization. The roadmap is solid and we expect a lot more from Incode in the future

**What do you dislike about Incode?**

Nothing we can say right now, it works like promised

**What problems is Incode solving and how is that benefiting you?**

It helps us do anti money laundering and biometrics authentication for users

  ### 24. Incode is a good fit for our Fintech

**Rating:** 5.0/5.0 stars

**Reviewed by:** GERARDO PASQUEL R. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Incode?**

The platform was simple to integrate, quicker than expected. The identity verification is very accurate, and we need a strong tool to avoid fraud. We decided to use Incode because of its passive liveness and its customization options for our KYC needs. We’ve cut down on onboarding time, which has boosted our conversion.

**What do you dislike about Incode?**

Sometimes, support responses are a bit slower than expected.

**What problems is Incode solving and how is that benefiting you?**

Incode has solved some compliance and fraud prevention issues, especially with age verification. Before using it, we had some delays on the onboarding process, but everything is faster and more secure with incode. Fraud has been reduced.

**Official Response from Ricardo Cantu:**

> Thank you for sharing your positive experience with Incode! We're pleased to hear that the platform has helped you cut down on onboarding time and boosted your conversion. We apologize for any delays in support responses and will address this issue. We appreciate your feedback!

  ### 25. Excellent experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel L. | Industrial Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Incode?**

I like that Incode’s Workforce verification is perfect for companies with large teams like ours. The facial recognition and identity checks make sure every employee is who they say they are, which is critical when you’re hiring people from all over. It’s fast, accurate, and easy to use.

**What do you dislike about Incode?**

No issues so far. Everything has worked exactly as expected.

**What problems is Incode solving and how is that benefiting you?**

Incode helps us verify our employees quickly and securely. With a large and diverse workforce, this has made our onboarding process much faster, while ensuring that security remains high. It’s helped us save time and protect our business.

**Official Response from Ricardo Cantu:**

> Thank you for your positive review! We're glad to hear that Incode's Workforce is meeting your needs for quick and secure employee verification. We appreciate your support and look forward to continuing to provide valuable solutions for your business.

  ### 26. Great company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodrigo P. | Director de operaciones, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Incode?**

The fraud detection in Incode’s system is the best I’ve seen. It’s quick, accurate, and helps us catch fraudulent applications in real time. The platform integrates easily into our workflow, and the support from the team has been great.

**What do you dislike about Incode?**

I have no major dislikes. Everything has been running smoothly, no complaints.

**What problems is Incode solving and how is that benefiting you?**

Incode has been amazing at preventing fraud. Before using this platform, we had issues with fake identities slipping through. Now, we can stop these cases in real time, which has saved us a lot of money and helped us maintain trust with our customers.

**Official Response from Ricardo Cantu:**

> It's great to hear that Incode has been able to prevent fraud and save you money while maintaining trust with your customers. We're proud to be able to provide a solution that has such a positive impact on your business.

  ### 27. Amazing Tech Stack & great KYC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Incode?**

Comparing Incode to all other KYC/IDV vendors shows a significant uptick with Incode solution when we look at onboarding volume. We can minimize the negative impact of fraud detection to our growth. So I definitely recommend it for any large enterprise.

**What do you dislike about Incode?**

No complaints, so far...................

**What problems is Incode solving and how is that benefiting you?**

Significantly improved our fraud prevention operations.

  ### 28. Really good product roadmap, great liveness and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Incode?**

When it comes to the product, Incode has a great roadmap and an awesome ML tech. Works great, support is on point, fraud prevention works as promised.

**What do you dislike about Incode?**

No problems, works as described and is very useful for fraud prevention.

**What problems is Incode solving and how is that benefiting you?**

Keeping fraud low and onboardings high

  ### 29. Best KYC platform in Mexico

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian B. | Chief Customer and Business Operations Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Incode?**

- Onboarding and support team are extremely attentive and qualified (Thank you Miranda Correa!) and are always there to help you
- The platform works smoothly, and whenever there are failures or down times, they are announced in advance and during non-peak hours
- The direct connection to INE for biometry greatly reduces fraud

**What do you dislike about Incode?**

- As a startup, having to commit to yearly packages in advance can be a bit strenous, however over time the incode team understood this and has been helping us to transition to shorter packages that affect less our cashflow

**What problems is Incode solving and how is that benefiting you?**

Assessing the fraud likeliness of people applying for our motorcycle loans

**Official Response from Ricardo Cantu:**

> We're delighted to hear that Incode has been able to assist you in assessing the fraud likeliness of loan applicants for your motorcycle loans. We appreciate your feedback and are committed to providing solutions that meet your needs.

  ### 30. Amazing tool for growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Incode?**

It made the onboarding process for clients super simple, which ultimetly translates into more conversion. Also, the costumer success team was super helpful during integration.

**What do you dislike about Incode?**

Nothing so far, everything has worked fine

**What problems is Incode solving and how is that benefiting you?**

Eassier onboarding for clients, KYC

  ### 31. Really good identity verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2025

**What do you like best about Incode?**

Technology is advanced, support is really good, it's very easy to use

**What do you dislike about Incode?**

Everything works, there are no isses for now

**What problems is Incode solving and how is that benefiting you?**

It helps us stop fraud and verify users

  ### 32. Seamless experience and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara F. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Incode?**

As a sales technology specialist working with financial institutions, we have consistently recommended Incode to our clients. Their fast, seamless, and user-friendly experience sets it apart from other identity verification technologies we've previously endorsed. Incode's straightforward functionality makes it incredibly easy to explain and implement, ensuring a smooth transition for our customers

**What do you dislike about Incode?**

Nothing so far, my experience has been very good

**What problems is Incode solving and how is that benefiting you?**

Preventing fraud. Makes my customers happy

**Official Response from Ricardo Cantu:**

> We appreciate your support and are delighted to hear that Incode has helped in preventing fraud and keeping your customers happy. Thank you for sharing your experience with us!

  ### 33. Best in class age verification and estimation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Incode?**

Tried out Incodes age verification and estimation, as well as standard KYC modules. Compared to similar solutions age estimation works much better, reliably estimating the age of s user with minimal error rate. The algorithm is quick, efficient, loads and runs smoothly without any hiccups. As the technology is developed in-house the options for customization are plenty. So far the best identity solution on the market.

**What do you dislike about Incode?**

Pricing depends on the volume, and can be expensive for a smaller operation.

**What problems is Incode solving and how is that benefiting you?**

Reliably verfying the age and identity of users.

**Official Response from Ricardo Cantu:**

> By reliably verifying the age and identity of users, Incode is helping businesses like yours to ensure compliance and build trust with their customers. We're glad to hear that our solution is benefiting you in this way.

  ### 34. The best fraud prevention solutions I have ever come across

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan Miguel G. | Board Member, Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Incode?**

Performance: the product just works and, connecting to the right data sources, can stop 100% of identity fraud. I like that it is 100% automated and only gets better over time.

Maturity: they are a company that understand financial services and will work hand in glove with clients to achieve the client's goals. Whether this means providing technical or implementation support or filing for relatory approvals, Incode are a joy to work with.

Entrepreneurial: They are a founder-led company that will find a way to deliver value for clients.

Price: reasonably priced.

**What do you dislike about Incode?**

The pricing structure in our previous contract was clunky, but that's not a real issue.

**What problems is Incode solving and how is that benefiting you?**

Preventing ID fraud, enabling digital customer onboarding (eKYC)

**Official Response from Ricardo Cantu:**

> We're delighted to hear that our fraud prevention solutions have met your expectations and provided value. Thank you for your feedback on our performance, maturity, and entrepreneurial approach. We look forward to continuing to support your fraud prevention needs.

  ### 35. Reliable, easy to use and efficient IDV

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about Incode?**

It's super easy to use and integrated seamlessly with our current processes. Really appreciate how reliable it is compared to last vendors.

**What do you dislike about Incode?**

So far, so good! Haven't had anything to complain about

**What problems is Incode solving and how is that benefiting you?**

Making sure costumers are actually who they say they are

**Official Response from Ricardo Cantu:**

> Thank you for your feedback! We're pleased to hear that you haven't encountered any issues with Incode so far.

  ### 36. Highly advanced age verification and KYC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Incode?**

Definitely one of fhe most advanced systems for user onboarding. Trying out age estimation really demos the Incode expertise in the best possible way as techically its the most complicated thing to do properly. As all components are built in house the flexibility is unmatched.

**What do you dislike about Incode?**

Nothing to note here. Everything that we tried worked as advertized.

**What problems is Incode solving and how is that benefiting you?**

Helping verify age and identity

**Official Response from Ricardo Cantu:**

> Thank you for your positive feedback! We're glad to hear that everything worked as advertised and that our system is helping to verify age and identity effectively.

  ### 37. Amazing experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Incode?**

Great customer experience, and seamless identity verification process

**What do you dislike about Incode?**

Nothing, there isn't anything I can think of

**What problems is Incode solving and how is that benefiting you?**

Being able to avoid any type of fraud done under my name

**Official Response from Ricardo Cantu:**

> Thank you for your kind words! We're glad to hear that our identity verification process helped you avoid potential fraud. We appreciate your support!

  ### 38. Excellent customer care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Incode?**

Helpful sales team, very informative and knowledgable. Fast turnaround.

**What do you dislike about Incode?**

No major downsides, a bit pricey but aligned with quality.

**What problems is Incode solving and how is that benefiting you?**

Much faster age verification.

**Official Response from Ricardo Cantu:**

> Thank you for the positive feedback! We're glad to hear that our sales team was helpful and knowledgeable, and that you experienced a fast turnaround. We understand that quality comes with a price, but we strive to provide the best value for our customers.

  ### 39. Enhanced security for payment changes and unusual customer activity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Incode?**

As a online retailer we use Incode to secure our customer accounts, especially when it comes to sensitive actions like updating payment info or if we detect unusual activity. The integration of Incode’s SDK was straightforward, and it fits naturally into our existing solutions. The real win for us is the balance between robust security and UX for our customers.

**What do you dislike about Incode?**

The learning curve for our support team was a bit long. Understanding the nuances of alerts for unusual activity took some time, and we had to adjust our response procedures accordingly.

**What problems is Incode solving and how is that benefiting you?**

With Incode’s solution, we've significantly reduced instances of fraud related to payment changes. Whenever a customer attempts to update their payment method or we detect an unusual purchase pattern, Incode steps in to verify the action. This has brought down our fraud cases and given both us and our customers more peace of mind.

**Official Response from Ricardo Cantu:**

> Thank you for sharing how Incode has helped reduce instances of fraud related to payment changes. We're committed to providing a secure and seamless experience for both you and your customers.

  ### 40. Phenomenal UI, Seamless Identity Verification Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Incode?**

This is by far the best UI/UX that I have seen for an identity verification flow software for end users.

**What do you dislike about Incode?**

Nothing so far, have had a great experience

**What problems is Incode solving and how is that benefiting you?**

Incode has allowed me to consult various clients regarding a seamless user onboarding flow which most accurately mitigates the risks of identity fraud, underage gambling, and social engineering attacks.

**Official Response from Ricardo Cantu:**

> We're glad to hear that you've had a great experience with our identity verification process. Thank you for sharing your feedback.

  ### 41. Exceeding expectations when it comes to identity verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about Incode?**

Incode’s identity verification system exceeds all expectations. It’s not just the technology’s reliability but also its user-friendliness that stands out. The platform’s ability to quickly and accurately verify each customer has been a key factor in enhancing our operational ROI and customer trust.

**What do you dislike about Incode?**

Nothing in particular to dislike. Everything operates smoothly.

**What problems is Incode solving and how is that benefiting you?**

The accuracy and reliability of Incode’s passive liveness have significantly reduced fraud within our system, safeguarding our users' data and enhancing our reputation as a secure platform. This reliability has, in turn, improved user retention and trust in our services.

**Official Response from Ricardo Cantu:**

> It's great to hear that our passive liveness technology has helped reduce fraud and enhance the security of your platform, ultimately improving user retention and trust in your services.

  ### 42. Fast employee verification (face and document verification) with Incode

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Incode?**

We manage a large teams of remote employees who work with major international brands, handling sensitive PII daily. Incode’s verification system has been a great from onboarding through to routine security protocols like password resets. Their facial recognition and document verification tools are really good, relying on AI tech, and its crucial for our global operations where the variety of international documents could otherwise be a problem. The accuracy and wide document support really help us maintain high-security standards.

**What do you dislike about Incode?**

While we've been generally pleased with the support from Incode, we feel that the turnaround time for our custom feature requests could be improved. It's not a dealbreaker, but faster implementation would enhance our workflow.

**What problems is Incode solving and how is that benefiting you?**

Incode has helped in managing PII securely. With employees across the globe, reliable and thorough verification is crucial.

**Official Response from Ricardo Cantu:**

> We're glad to hear that Incode's verification system has been beneficial for managing your large teams of remote employees and sensitive PII. 

  ### 43. Teaming Partner within the US Government Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara R. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Incode?**

Incode has a dedicated experienced Team supporting the Government market. Their solution provides a an identity verification & validation  platform for mutliple "usecases" , provides equitable access to all popluations  with strong perfomance results.

**What do you dislike about Incode?**

We have not expereinced any negative support from Incode.

**What problems is Incode solving and how is that benefiting you?**

providing strong performance pass rates for identity verification and validation that isupports all relative NIST requirements.

**Official Response from Ricardo Cantu:**

> Thank you for your positive feedback on our dedicated team and the strong performance results of our identity verification and validation platform. We're committed to providing top-notch support and ensuring equitable access for all populations.

  ### 44. Really good and fast KYC for iGaming, stops duplicate accounts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Incode?**

The team at Incode is great, really easy to work with them. Their KYC and AML tech is good, customization options are many, implementation is easy, and it works perfectly for us when it comes to stopping duplicate account creation. Also the onboarding flows are fast and easy, with visual guides on how to take a selfie and properly position the ID document. With players coming from all around the world it was important for us to be able to verify any document.

**What do you dislike about Incode?**

Maybe a bit more branding options for the flow, not really an issue, more of an idea for future.

**What problems is Incode solving and how is that benefiting you?**

Fast and secure onboarding, handling of the PII, solved a big issue we had with duplicate account openings by players trying to game the system.

**Official Response from Ricardo Cantu:**

> Thank you for your positive review! We're glad to hear that our KYC and AML tech, as well as our onboarding process, have been beneficial for your iGaming operations. We'll take note of your suggestion for more branding options for the flow.

  ### 45. Great support, a true partner when it comes to KYC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Incode?**

First of all the support we get, truly feels like a partnership. Incode's team has helped us optimize our customer onboarding in a way where we minimize fake users and provide a frictionless experience for the right users. Technology they provide is top notch, the roadmap they presented to us is impressive and with all the customization options its really perfect for every scenario.

**What do you dislike about Incode?**

Nothing that is truly an issue. We would like to see some additional options when it comes to pricing, but that's not really an issue for now.

**What problems is Incode solving and how is that benefiting you?**

Verifying identity of users and stopping fraud is incredibly important for us as we are onboarding a huge number of users each day in the telco industry. As our users very diverse it was important to have a solution that is easy to use and intuitive.

**Official Response from Ricardo Cantu:**

> We are thrilled to hear that you have had a great experience with our support team and that our technology has helped optimize your customer onboarding process. 

  ### 46. Incode really gets it right when it comes to KYC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about Incode?**

We’ve seen and used a lot of KYC tools, but Incode is different in a very good way. The onboarding process is straightforward, doesn’t make things complicated for no reason, and it just works. What stood out to us is how easy it makes everything feel while still keeping things tight security-wise.

**What do you dislike about Incode?**

From what we saw and used, Incode seems to have everything working great. There wasn’t anything to complain about.

**What problems is Incode solving and how is that benefiting you?**

They’re making the onboarding process super simple, while still ensuring great security.

**Official Response from Ricardo Cantu:**

> We're thrilled to hear that you had a positive experience with our KYC tool! Making the onboarding process straightforward and secure is our top priority.

  ### 47. A partner's relationship with a joint vision of the future

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Incode?**

Incode has a permanent attitude of collaboration. They are always willing to go a step further to help their clients achieve their strategic objectives.

**What do you dislike about Incode?**

I am totally satisfied with the service they provide us

**What problems is Incode solving and how is that benefiting you?**

It allows us to create digital identities for our clients, thereby making the person recognition process more efficient and reducing the risks of identity theft.

**Official Response from Ricardo Cantu:**

> We are glad to hear that Incode is helping you create digital identities for your clients, making the recognition process more efficient and reducing the risks of identity theft. Thank you for sharing your experience!

  ### 48. Very nice demo!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Incode?**

The identity verification solution offered by Incode goes beyond what's expected in terms of reliability and user-friendliness. It effectively and efficiently verifies customers, enhancing operational efficiency and trust among our users.

**What do you dislike about Incode?**

Currently, there are no aspects of the system that I dislike. It functions smoothly and meets all our needs without any issues.

**What problems is Incode solving and how is that benefiting you?**

Incode addresses the critical issue of fraud through its precise and trustworthy passive liveness technology. This not only secures our users' data but also strengthens our reputation as a safe and reliable service. As a result, we've seen an increase in user retention and trust, which are invaluable to our success.

**Official Response from Ricardo Cantu:**

> Thank you for highlighting how Incode's technology is helping to address the critical issue of fraud and enhance user trust. We're delighted to be a part of your success.

  ### 49. Identity validation super tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerardo B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2024

**What do you like best about Incode?**

We've worked with their solutions to onboard our clients clients to open a card account for payment purposes.  Onboarding is such a sensible process on the UX side. So it is totally frictionless for the client and compliant and secure. Best of both worlds.

**What do you dislike about Incode?**

There is nothing I dislike about incode.

**What problems is Incode solving and how is that benefiting you?**

Online and digital client Identification process.

**Official Response from Ricardo Cantu:**

> Thank you for highlighting the benefits of our online client identification process. We're committed to providing secure and seamless solutions for our clients.

  ### 50. Great for user onboarding and stopping fraud.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Incode?**

Incode's KYC and AML features have significantly outperformed the solutions we used before. Not only have they drastically reduced scam potential and curbed money laundering activities, but the user experience they offer is unmatched, leading to a noticeable boost in user acquisition.

**What do you dislike about Incode?**

While we encountered a few hiccups during our initial tests, the Incode team was quick to address and solve these issues, showcasing their commitment to support and efficiency.

**What problems is Incode solving and how is that benefiting you?**

Thanks to Incode, we've managed to effectively tackle the problem of duplicate account creations. This has eliminated the problem of players creating more than one account and exploit sign-up bonuses.

**Official Response from Ricardo Cantu:**

> It's great to hear that Incode has helped you effectively tackle the problem of duplicate account creations and prevent exploitation of sign-up bonuses. We're dedicated to providing solutions that benefit our users.



- [View Incode pricing details and edition comparison](https://www.g2.com/products/incode-technologies-incode/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-22+05%3A38%3A36+-0500&secure%5Bsession_id%5D=1747477d-fa3a-4a6a-a8c5-bcb747da5e55&secure%5Btoken%5D=082fda8587fd7d81331bb214011244df567ee5eed41bb3b78e40dadcb3153ff0&format=llm_user)

## Incode Features
**Functionalities**
- Authentication Methods
- Online Age Verification
- Age Estimation
- Integrations and SDKs
- In-person Age Verification
- Liveness Check

**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- E-filing
- Workflows and Alerts

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Generative AI**
- AI Image-to-Text

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation
- QA

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage

**Reporting**
- Compliance Reports
- Suspicious Activity
- Real-Time Dashboards

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

## Top Incode Alternatives
  - [Persona](https://www.g2.com/products/persona-persona/reviews) - 4.3/5.0 (44 reviews)
  - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (110 reviews)
  - [Sumsub](https://www.g2.com/products/sumsub/reviews) - 4.6/5.0 (110 reviews)

