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Incode Reviews & Product Details

Incode Technologies is a leader in the identity trust revolution, backed by investors including General Atlantic, SoftBank, J.P. Morgan, and CapitalOne. At Incode, we're redefining the landscape of identity verification, KYB, and KYC with our in-house developed state-of-the-art AI and ML technologies. Our flagship product, Incode Omni, drives rapid identity verification, KYB, and KYC. It was the first platform to achieve iBeta PAD Level 2 certification for passive biometric liveness. Additionally, it is a top performer in the NIST Facial Recognition Vendor Testing (FRVT). Our platform ensures privacy and accuracy with advanced AI/ML algorithms, simplifying identity systems in sectors like financial services, retail, igaming, events, hospitality, public sector, and web services. Performance Metrics - We verify 98% of users on the first try in just 1.5 seconds, preventing over $170M in fraud annually. Over 100 million users are verified with Incode each year, showcasing our global reach and trust. Broad Spectrum Solutions: • AI Age Verification: Seamlessly verifying age for legal compliance. • AI Identity Verification: Supporting more than 4,600 documents for global coverage. • KYC and AML: Robust solutions for secure and compliant operations. • Fraud Detection and eKYB: Fastest fraud detection capabilities for business safety. • SalesFlow and Reconnect AI: Maximizing customer journey potential and revenue. • Incode Workflows: Custom verification flows with our one-click visual editor. Global Impact: Trusted by the largest financial corporations, governments, and societies worldwide, our technology is enhancing trust and security in all sectors. Join us as we build a world of trust, powered by Incode's innovative solutions. Discover more at incode.com.

Product Website

Seller

Incode Technologies

Discussions

Incode Community

Languages Supported

German, English, French, Portuguese, Spanish

Overview by

Veljko Davidović (Marketing and Communications Manager (US, EMEA, APAC), Pizzaiolo on the Side 🍕)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Incode Media

The home screen of the Incode dashboard

Example of the workflows page

Example of the configurations page

Example of the identities page

Example of an identity

Example of authentications view

Incode enables banks, credit unions, wealth management firms, brokers, neobanks and other financial institutions to meet government regulations, rapidly enroll customers, reduce fraud, and maximize the bottom line.

Build your digital business for speed, agility, and fast market adoption with an innovative value proposition from Incode. Redefine the way you deliver trust, privacy, and safety for customers while supplying seamless, secure, fast customer

Ensure safety of stadium, concert hall, and other venue attendees by only admitting authorized customers and actively checking against customers’ blocklists behind the scenes

Incode enables gaming and event institutions to handle large attendee volumes through instantaneous customer onboarding while processing millions of transactions at any given time.

Incode’s intuitive IDV solutions help you build customer trust centered around efficient and personalized shopping experiences. Shoppers can be verified seamlessly and securely at key service touchpoints – in-store or online.

Official Downloads

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Diego L.

Finacial Marketing Analyst

Enterprise (> 1000 emp.)

9/17/2024

"Great Incode experience"

5/5

What do you like best about Incode?

One of the standout features of Incode’s identity and age verification solutions is their ease of use. The platform is straightforward, making it simple for both our team and our customers to navigate. The fast implementation process allowed us to integrate Incode seamlessly with our existing systems, meaning we were up and running in no time. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Honestly, everything works as expected with Incode. I don’t have any major complaints. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for highlighting the ease of use and fast implementation process of Incode's solutions. We're glad to hear that it has helped you tackle regulatory compliance and enhance security in the finance sector.

Matt B.

Member Board of Directors

Enterprise (> 1000 emp.)

5/9/2024

"Extremely fast to implement; positive results were realized immediately"

5/5

What do you like best about Incode?

Very quick to stand-up our first iteration of the platform in our business process. We were able to see immediate benefits not just in terms of fraud prevention but the drastic improvement in customer experience has increased sales. Comprehensive documentation and API portal provides everything we need to embed the platform deeeper in our product set. Suppport from the Incode team has been excellent along the way. Review collected by and hosted on G2.com.

What do you dislike about Incode?

I have been very satisified with our decision to use Incode for customer ID verification; the experience has been positive each step of the way. Review collected by and hosted on G2.com.

What problems is Incode solving and how is that benefiting you?

Real-time identity verification and fraud prevention of customers during our underwriting process. Incode provides far more sophisticated fraud checks versus our manual review while improving the customer experience; the replacement of manual review creates operational efficiencies in our back-office. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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We're thrilled to hear that you found Incode to be extremely fast to implement and that you realized positive results immediately. It's great to know that our platform has helped in preventing fraud and improving customer experience, ultimately leading to increased sales. We appreciate your feedback on our comprehensive documentation, API portal, and the support from our team. Thank you for choosing Incode for customer ID verification!

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

2/19/2025

"Really good KYC and AML, works great"

5/5

What do you like best about Incode?

We like the support of the team, they are really great and offer incredible support. The solution is really good and offers incredible ways for customization. The roadmap is solid and we expect a lot more from Incode in the future Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing we can say right now, it works like promised Review collected by and hosted on G2.com.

GERARDO PASQUEL R.

CEO

Mid-Market (51-1000 emp.)

9/12/2024

"Incode is a good fit for our Fintech"

5/5

What do you like best about Incode?

The platform was simple to integrate, quicker than expected. The identity verification is very accurate, and we need a strong tool to avoid fraud. We decided to use Incode because of its passive liveness and its customization options for our KYC needs. We’ve cut down on onboarding time, which has boosted our conversion. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Sometimes, support responses are a bit slower than expected. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for sharing your positive experience with Incode! We're pleased to hear that the platform has helped you cut down on onboarding time and boosted your conversion. We apologize for any delays in support responses and will address this issue. We appreciate your feedback!

Daniel L.

Industrial Director

Mid-Market (51-1000 emp.)

9/11/2024

"Excellent experience"

5/5

What do you like best about Incode?

I like that Incode’s Workforce verification is perfect for companies with large teams like ours. The facial recognition and identity checks make sure every employee is who they say they are, which is critical when you’re hiring people from all over. It’s fast, accurate, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Incode?

No issues so far. Everything has worked exactly as expected. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for your positive review! We're glad to hear that Incode's Workforce is meeting your needs for quick and secure employee verification. We appreciate your support and look forward to continuing to provide valuable solutions for your business.

Rodrigo P.

Director de operaciones

Small-Business (50 or fewer emp.)

9/11/2024

"Great company"

5/5

What do you like best about Incode?

The fraud detection in Incode’s system is the best I’ve seen. It’s quick, accurate, and helps us catch fraudulent applications in real time. The platform integrates easily into our workflow, and the support from the team has been great. Review collected by and hosted on G2.com.

What do you dislike about Incode?

I have no major dislikes. Everything has been running smoothly, no complaints. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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It's great to hear that Incode has been able to prevent fraud and save you money while maintaining trust with your customers. We're proud to be able to provide a solution that has such a positive impact on your business.

Verified User in Outsourcing/Offshoring

Enterprise (> 1000 emp.)

2/19/2025

"Amazing Tech Stack & great KYC"

5/5

What do you like best about Incode?

Comparing Incode to all other KYC/IDV vendors shows a significant uptick with Incode solution when we look at onboarding volume. We can minimize the negative impact of fraud detection to our growth. So I definitely recommend it for any large enterprise. Review collected by and hosted on G2.com.

What do you dislike about Incode?

No complaints, so far................... Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

2/19/2025

"Really good product roadmap, great liveness and support"

5/5

What do you like best about Incode?

When it comes to the product, Incode has a great roadmap and an awesome ML tech. Works great, support is on point, fraud prevention works as promised. Review collected by and hosted on G2.com.

What do you dislike about Incode?

No problems, works as described and is very useful for fraud prevention. Review collected by and hosted on G2.com.

Sebastian B.

Chief Customer and Business Operations Officer

Mid-Market (51-1000 emp.)

5/6/2024

"Best KYC platform in Mexico"

5/5

What do you like best about Incode?

- Onboarding and support team are extremely attentive and qualified (Thank you Miranda Correa!) and are always there to help you

- The platform works smoothly, and whenever there are failures or down times, they are announced in advance and during non-peak hours

- The direct connection to INE for biometry greatly reduces fraud Review collected by and hosted on G2.com.

What do you dislike about Incode?

- As a startup, having to commit to yearly packages in advance can be a bit strenous, however over time the incode team understood this and has been helping us to transition to shorter packages that affect less our cashflow Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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We're delighted to hear that Incode has been able to assist you in assessing the fraud likeliness of loan applicants for your motorcycle loans. We appreciate your feedback and are committed to providing solutions that meet your needs.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

2/17/2025

"Amazing tool for growth"

5/5

What do you like best about Incode?

It made the onboarding process for clients super simple, which ultimetly translates into more conversion. Also, the costumer success team was super helpful during integration. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing so far, everything has worked fine Review collected by and hosted on G2.com.