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Incode Reviews & Product Details

Incode Technologies is a leader in the identity trust revolution, backed by investors including General Atlantic, SoftBank, J.P. Morgan, and CapitalOne. At Incode, we're redefining the landscape of identity verification, KYB, and KYC with our in-house developed state-of-the-art AI and ML technologies. Our flagship product, Incode Omni, drives rapid identity verification, KYB, and KYC. It was the first platform to achieve iBeta PAD Level 2 certification for passive biometric liveness. Additionally, it is a top performer in the NIST Facial Recognition Vendor Testing (FRVT). Our platform ensures privacy and accuracy with advanced AI/ML algorithms, simplifying identity systems in sectors like financial services, retail, igaming, events, hospitality, public sector, and web services. Performance Metrics - We verify 98% of users on the first try in just 1.5 seconds, preventing over $170M in fraud annually. Over 100 million users are verified with Incode each year, showcasing our global reach and trust. Broad Spectrum Solutions: • AI Age Verification: Seamlessly verifying age for legal compliance. • AI Identity Verification: Supporting more than 4,600 documents for global coverage. • KYC and AML: Robust solutions for secure and compliant operations. • Fraud Detection and eKYB: Fastest fraud detection capabilities for business safety. • SalesFlow and Reconnect AI: Maximizing customer journey potential and revenue. • Incode Workflows: Custom verification flows with our one-click visual editor. Global Impact: Trusted by the largest financial corporations, governments, and societies worldwide, our technology is enhancing trust and security in all sectors. Join us as we build a world of trust, powered by Incode's innovative solutions. Discover more at incode.com.

Product Website

Seller

Incode Technologies

Discussions

Incode Community

Languages Supported

German, English, French, Portuguese, Spanish

Overview by

Veljko Davidović (Marketing and Communications Manager (US, EMEA, APAC), Pizzaiolo on the Side 🍕)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Incode Media

The home screen of the Incode dashboard

Example of the workflows page

Example of the configurations page

Example of the identities page

Example of an identity

Example of authentications view

Incode enables banks, credit unions, wealth management firms, brokers, neobanks and other financial institutions to meet government regulations, rapidly enroll customers, reduce fraud, and maximize the bottom line.

Build your digital business for speed, agility, and fast market adoption with an innovative value proposition from Incode. Redefine the way you deliver trust, privacy, and safety for customers while supplying seamless, secure, fast customer

Ensure safety of stadium, concert hall, and other venue attendees by only admitting authorized customers and actively checking against customers’ blocklists behind the scenes

Incode enables gaming and event institutions to handle large attendee volumes through instantaneous customer onboarding while processing millions of transactions at any given time.

Incode’s intuitive IDV solutions help you build customer trust centered around efficient and personalized shopping experiences. Shoppers can be verified seamlessly and securely at key service touchpoints – in-store or online.

Official Downloads

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

12/16/2024

"Incode is a great software for IDV"

5/5

What do you like best about Incode?

Incode is not just another vendor. They own their technology and can quickly adjust anything to fit our needs. The setup is simple and it works perfectlyy with our existing stack. One of the most advanced parts is their liveness technology and OCR capabilities. These features rely on their in-house solutions and they perform better than anything else we’ve tried. Frequent updates are also great, as the feedback loop on new types of fraud is very tight. Review collected by and hosted on G2.com.

What do you dislike about Incode?

There’s not much to complain, all good.. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

2/23/2025

"High end age estimation and IDV"

5/5

What do you like best about Incode?

Age estimation is one of the best ones out there, in almost all cases, we had a valid result. We did a setup where we did a combination of age estimation and identity verification. Liveness is passive, so the user does not need to perform any specific actions. And physical ID OCR performance and fraud prevention works really well. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Can’t comment as we didn’t run into any issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/11/2025

"Good experience with KYC, AML and age verification"

5/5

What do you like best about Incode?

Incode's onboarding, anti money laundering, and age verification technology helped us see the opportunities we were missing out when it comes to growth. Our process was very manual, and it was impacting our growth, and we had high drop off rates. We ran Incode side by side with our current solution and the results are very promising. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Everything is fine. Nothing to remark thus far. Review collected by and hosted on G2.com.

Nils L.

Abogado procurador

Small-Business (50 or fewer emp.)

2/11/2025

"Great company with a really solid product and roadmap"

5/5

What do you like best about Incode?

Incode has a really good product, almost all features are built by them, so you can customize everything. This really helps with setting up the flows just how you want, so onboarding rates are not impacted. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing to add, maybe can be complicated if you dont have experience with KYC Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/9/2024

"Incode flexible software is a great investment for financial companies"

5/5

What do you like best about Incode?

I like that Incode uses its own technology, meaning everything can be customized to fit exactly what we need. It was super easy to get going and fit perfectly with our existing systems. The team is great at understanding what we need and tailoring the solution just right. It’s awesome at spotting anything odd in transactions early, keeping us compliant. Review collected by and hosted on G2.com.

What do you dislike about Incode?

All good for the most part, no complaints. Review collected by and hosted on G2.com.

What problems is Incode solving and how is that benefiting you?

The biggest thing with Incode is how it handles our AML stuff without slowing us down. They use their own tech so they can tweak things to suit us perfectly. This means we’re catching issues quickly and keeping the regulators happy. Less time on manual checks means more time for other important work. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for your feedback! We're glad to hear that Incode's customizable technology and proactive approach to AML have been valuable for your company. We appreciate your support and look forward to continuing to support your compliance efforts.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

9/20/2024

"Great tool for Cybersecurity"

5/5

What do you like best about Incode?

From what I've seen and experienced, Incode's identity and age verification solutions are incredibly reliable and user-friendly. They stand out for their seamless integration with existing systems, making it easy for companies to get up and running quickly. The accuracy of their verification processes is impressive, which is crucial for businesses that need to onboard customers securely and stay compliant with regulations. Another big plus is how fast the verifications are completed, which can really enhance the overall customer experience. The customer support team also seems to be very responsive and helpful, which is always a bonus. Review collected by and hosted on G2.com.

What do you dislike about Incode?

There’s not much to dislike about Incode based on my experience. Everything seems to work as expected, and there haven’t been any significant issues that stand out. Review collected by and hosted on G2.com.

What problems is Incode solving and how is that benefiting you?

Incode’s solutions are designed to solve some pretty critical challenges like fraud prevention, secure customer onboarding, and regulatory compliance. From what I’ve observed, they do an excellent job of addressing these issues, building greater trust with customers and allowing operate more efficiently. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for your positive feedback! We're glad to hear that you find our identity and age verification solutions reliable and user-friendly. We strive to make the integration process seamless and provide fast verifications to enhance the customer experience. Our team is dedicated to being responsive and helpful, and we appreciate your recognition of their efforts.

Verified User in Retail

Small-Business (50 or fewer emp.)

9/19/2024

"IDB"

5/5

What do you like best about Incode?

ncode’s identity verification and age verification solutions have been a game-changer for our payment platform business. The platform is incredibly user-friendly, and the ease of use stands out, especially when it comes to the fast implementation. We were able to integrate it seamlessly with our existing systems, which saved us a lot of time and hassle. The accuracy of the verification process is also top-notch, which has significantly improved our compliance and security standards. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Honestly, there’s nothing significant to dislike about Incode. Everything works as expected, and we haven’t encountered any major issues. The platform delivers exactly what it promises. Review collected by and hosted on G2.com.

What problems is Incode solving and how is that benefiting you?

Incode’s solutions have helped us tackle critical challenges like preventing fraud and ensuring secure customer onboarding. This has not only helped us meet regulatory requirements but also boosted customer trust in our platform. Since implementing Incode, we’ve noticed a substantial reduction in fraud cases and a marked increase in operational efficiency. The overall impact on our business has been overwhelmingly positive, making Incode an essential tool in our operations. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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We're glad to hear that you haven't encountered any significant issues with Incode and that our platform has delivered as promised.

Verified User in Computer Software

Enterprise (> 1000 emp.)

2/19/2025

"Great KYC and Age Verification option"

5/5

What do you like best about Incode?

Incode’s KYC and age verification solutions are great, as Incode developed everything from the ground up its incredibly customizable, you can literally do everything that you imagine and nail down the perfect balance between fraud prevention and efficient user onboarding. Review collected by and hosted on G2.com.

What do you dislike about Incode?

All is good, haven’t encountered any bugs or anything. Review collected by and hosted on G2.com.

Juan Jose V.

Director de Finanzas / Business Partner Finance

Small-Business (50 or fewer emp.)

9/11/2024

"Easy use and Grat level of Security"

5/5

What do you like best about Incode?

The best thing about Incode is how easy it is to use and the level of security it provides. Their fraud prevention tools are very advanced, and it’s quick to set up. The age verification feature is also impressive—much more accurate than anything we’ve tried before. Overall, the platform runs smoothly and gives us peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Everything works as expected, no complaints so far. It’s been a smooth experience. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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Thank you for sharing your positive experience with Incode. We're glad to hear that everything is working as expected and that you have had a smooth experience using our platform. If you ever have any feedback or suggestions for improvement, please don't hesitate to reach out to our support team.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/10/2024

"Effortless Compliance, Enhanced Security for Age Verification with Incode"

5/5

What do you like best about Incode?

The best part about using Incode’s identity and age verification solutions is how easy it is to start. Identity verification accuracy stands out, and the platform is built with security in mind. Incode also made it much easier for us to stay compliant with age verification regulations, which is crucial in our industry. Plus, their customer support team is always responsive and helpful, making the whole process smooth. Review collected by and hosted on G2.com.

What do you dislike about Incode?

There’s nothing major to dislike. Everything has been as we expected. If I had to point something out, it would be nice to have more advanced reporting features, but it hasn’t really affected us on our evaluation process. Review collected by and hosted on G2.com.

What problems is Incode solving and how is that benefiting you?

Incode is what we have been looking for when it comes to compliance and security, especially around identity and age verification.

We struggled with accurate age verification, which exposed us to potential regulatory risks. With incode we see a smooth process and a potential significant increase in operational efficiency, lowering manual checks. Overall, Incode will positively impacted both our security measures and business results. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

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It's great to hear that Incode is meeting your compliance and security needs, especially in identity and age verification. We're pleased to know that it's positively impacting both your security measures and business results.