Top 10 Incident IQ Alternatives & Competitors

Top 10 Alternatives to Incident IQ Recently Reviewed By G2 Community

#1

Freshservice
By Freshworks
(1,238)4.6 out of 5
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Categories in common with Incident IQ:
• Service Desk
Try for free
Reviewers say compared to Incident IQ, Freshservice is:
More usable
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#2

ServiceNow IT Service Management
By ServiceNow
(872)4.3 out of 5
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Categories in common with Incident IQ:
• Service Desk
Try for free
Reviewers say compared to Incident IQ, ServiceNow IT Service Management is:
More expensive
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Sponsored
Serviceaide ChangeGear
(99)3.9 out of 5
We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.
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#3

SysAid
By SysAid
(710)4.5 out of 5
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
Categories in common with Incident IQ:
• Service Desk
• Help Desk
Try for free
Reviewers say compared to Incident IQ, SysAid is:
More usable
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#4

SchoolStatus
By SchoolStatus
(662)4.9 out of 5
School Status is, by far, the most user-friendly school management and communications software available. Its unique tool aggregates all distinct data together in one place, allowing principals, teachers, accountability directors, department heads, and school communication directors to make informed, thoughtful decisions for their students and parents. Users can quickly build visualizations and discover actionable insight with data drawn from their: - Student Information System - Attendance and Disciple Programs - Learning Management System - State & Local Assessments - Benchmarks - Communication metrics
Categories in common with Incident IQ:
• School Management
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Reviewers say compared to Incident IQ, SchoolStatus is:
Easier to set up
More usable
Better at support
See all SchoolStatus reviews
#5

SolarWinds Service Desk
By SolarWinds Worldwide LLC
(742)4.3 out of 5
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Categories in common with Incident IQ:
• IT Asset Management
• Service Desk
Try for free
Reviewers say compared to Incident IQ, SolarWinds Service Desk is:
More usable
See all SolarWinds Service Desk reviews
#6

Jira Service Management
By Atlassian
(779)4.2 out of 5
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Categories in common with Incident IQ:
• Service Desk
• Help Desk
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#7

Atera
By Atera
(788)4.6 out of 5
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Categories in common with Incident IQ:
• IT Asset Management
• Service Desk
• Help Desk
Try for free
Reviewers say compared to Incident IQ, Atera is:
More usable
Easier to set up
Easier to admin
See all Atera reviews
#8

NinjaOne
By NinjaOne
(1,830)4.7 out of 5
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Categories in common with Incident IQ:
• IT Asset Management
Try for free
Reviewers say compared to Incident IQ, NinjaOne is:
More expensive
Easier to set up
More usable
See all NinjaOne reviews
#9

Spiceworks Cloud Help Desk
By Ziff Davis
(311)4.3 out of 5
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
Categories in common with Incident IQ:
• Service Desk
• Help Desk
See all Spiceworks Cloud Help Desk reviews
#10

Follett Destiny Library Manager
By Follett Software
(391)4.3 out of 5
Follett Destiny Library Manager is a library management software solution designed to streamline the administrative tasks associated with school asset management. This platform offers a wide range of features, including circulation, cataloging, inventory management, and reporting, making it an essential tool for educators and librarians seeking to enhance their library operations. As part of the Destiny Educator Platform, the software utilizes Destiny’s Unified Navigation to deliver seamless transitions across the suite, providing educators with a unified and streamlined experience for managing all district resources efficiently, while also helping schools foster a culture of reading and discovery among students. Primarily targeting K-12 educational institutions, Follett Destiny Library Manager supports librarians, teachers, and administrators in efficiently managing library resources. Its user-friendly interface encourages student engagement with library materials, promoting a love for reading and exploration. This accessibility creates an inviting environment where students can easily discover new resources and expand their learning horizons. The software is designed to cater to the unique needs of educational settings, ensuring that both staff and students can navigate the system with ease. One of the standout features of Destiny Library Manager is the integration of Destiny AI, a ground-breaking personal data assistant that enhances users’ interaction with library data. Destiny AI empowers librarians and administrators to generate complex reports, analyze usage patterns, and access actionable insights through natural language queries. Destiny AI streamlines decision-making processes and enhances operational efficiency, allowing educators to focus more on fostering student engagement rather than getting bogged down in administrative tasks. The platform also includes an intuitive circulation system that simplifies the check-in and check-out processes, saving time for library staff and enhancing the overall user experience for students. Advanced cataloging tools enable librarians to organize resources effectively, ensuring that students can quickly locate the materials they need. Additionally, real-time inventory management helps track library materials, maintaining accurate records and reducing the likelihood of losses. Destiny Library Manager is equipped with robust reporting capabilities, empowering educators to make informed, data-driven decisions regarding resource allocation. The software seamlessly integrates with other educational tools, providing a unified experience across platforms and further enhancing its functionality. By combining essential administrative features with advanced innovations like Destiny AI and a focus on user engagement, Destiny Library Manager elevates library management to a new level, ultimately contributing to a richer learning environment for students.
Categories in common with Incident IQ:
• School Management
Get a quote
See all Follett Destiny Library Manager reviews

Sponsored
Serviceaide ChangeGear
(99)3.9 out of 5
We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.
Visit Website
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