Inbenta Search is a semantic search engine that simplifies search experiences and reduces the need for repeated, unfruitful queries.
The unique AI and NLP technology that powers Inbenta's semantic search understands the real meaning of words instead of focusing on specific keywords, which makes it possible to find and deliver the most accurate, appropriate results in real-time.
Additionally, Inbenta Search works as a plug-and-play tool, which means it indexes and crawls the existing content from all your relevant sources (i.e. customer relationship tools like Salesforce or Zendesk, your internal data sources, websites, FAQs, and more). Therefore, there is no need to migrate content to a new knowledge base or implement new workflows.
The tool allows you to easily customize the look and feel of your search experience via an SDK, to adapt to the needs and expectations of your customers. Plus, its AI requires no lengthy data training, which makes it really easy to integrate it into your existing environments and enables short implementation times.