IgnitePOST Reviews & Product Details

I really like that every customer gets a personalized thank you card after using our business. We were also able to customize the thank you package with additional magnet that stays with the customer once the cards are thrown away. We have enjoyed the customization and opportunity to create a better customer experience at the tail end. It's very easy to use and we have a great team handling our account. It was very easy to set up and once completed it just worked. We run approximately 3-600 cards a week. Review collected by and hosted on G2.com.

I don't have a downside to share about IngbitePost at this time. Review collected by and hosted on G2.com.

I like how easy it is to create a campaign and copy it for future use. Review collected by and hosted on G2.com.

The only complaint I have is I wish it were more clear that the contact list/card template were uploaded successfully and are being sent for processing. Sometimes it's hard to know whether you're good to go or not. Review collected by and hosted on G2.com.

I like how involved the staff is when needing to place an order. They will take the time to go through all of the necessary steps with you to ensure you're completing your campaign correctly. Review collected by and hosted on G2.com.

There is nothing I dislike about IgnitePOST. Review collected by and hosted on G2.com.

Great customer service and a personal product. I've used them at two organizations, and the onboarding has been seamless both times. It's easy to upload and personalize our monthly notes, and we get a great response from our members. Review collected by and hosted on G2.com.

We haven't found any issues using this service. Review collected by and hosted on G2.com.

I'm a Voice actor and do self marketing. The ability to send a card quickly to a potential client they could possibly bring them into me is an amazing time saving tool plus my hand riding is atrocious. Everybody likes to get real mail. Review collected by and hosted on G2.com.

The on boarding fee took me by surpise.. Review collected by and hosted on G2.com.

Their team was incredibly kind and helpful and this process saved us so much time! Review collected by and hosted on G2.com.

I wish I could see previews of my letters before they are sent when using a bulk upload template so I could see how they would look. Review collected by and hosted on G2.com.

I was lucky enough to have Anda as my contact through the prospecting process. My company was evaluating options for a handwritten note service and interviewed 5 different companies as potential options.

From a product perspective: There are a few services that use robots like Ignite does, but many just print a "handwritten" font on paper. The price difference is marginal when you consider the effect of authenticity. Some services had the same or similar offerings, and some beat Ignite on price. The differentiator here was the customer support.

The fact is that Ignite has the best quality, followup, and support by far. The other services barely followed up with me, and I had very little confidence that they'd be able to help if anything went wrong on our end. Anda was quick, responsive, and wildly helpful. From the start, she sent over really valuable assets in the form of case studies, and she was incredibly knowledgable and professional. Review collected by and hosted on G2.com.

We weren't excited about a $199 activation fee. That said, the explanation of this fee is to provide a live onboarding process to set us up for success Review collected by and hosted on G2.com.

Very easy to use . Great communication throughout the process . Review collected by and hosted on G2.com.

The only slight downside is the fact the my postcards are postmarked out of MA when I live in NY . Review collected by and hosted on G2.com.

From the first contact to the training call (Jack was amazing ) and the follow up (Anda is the best) the team at IgnitePOST truly cares! Very responsive to any and all questions and always willing to assist!

Excellent products and excellent customer service! Review collected by and hosted on G2.com.

I have seen no downside. This has made my life so much easier Review collected by and hosted on G2.com.

They have a great product that is easy to use! Review collected by and hosted on G2.com.

The only downside is the upfront cost but no other compaints. Review collected by and hosted on G2.com.