iGMS (formerly AirGMS) Reviews & Product Details

Overall, a reliable and user-friendly system that helps streamline daily operations. It has made managing bookings much more efficient, and I look forward to future improvements. Review collected by and hosted on G2.com.

Reporting and analytics are somewhat limited, and syncing between platforms can occasionally be delayed. Review collected by and hosted on G2.com.

Multi calendar, OTA sync, customer service Review collected by and hosted on G2.com.

Can't think of anything, really. I guess I sometimes ask for tech changes and they takes some time to implement. Review collected by and hosted on G2.com.

I particularly like that (1) it receives the prices I need from PriceLabs, adjusts them for each channel, and feeds them on correctly, (2) working with the calendar is efficient and it syncs quickly, (3) supports AirBnb co-host integration, (4) my cleaning team can access the calender, (5) it integrates with my home heating setup, and (5) the customer support is super responsive. Review collected by and hosted on G2.com.

It only works with AirBnb, Booking.com, and VRBO. At the moment, these are the only 3 channels I need, but it could be an issue in future or with other properties. But everything else worked well and I don't plan on needing other channels. Review collected by and hosted on G2.com.

Customer service, always helpful. Always quick. Even with things they need to go away and find out they reassure you that they are still working on it and will be in touch.

Platform is easy to use, doesn't take much explaining. Review collected by and hosted on G2.com.

Website building is basic. Notifications on email, app, txt are basic. Could have more training videos e.g for reports Review collected by and hosted on G2.com.

It is a handy tool for managing your short-term rentals. I have been using this software for 3 months, while synchronized with dynamic pricing tools, and this has saved me countless hours on availability management and calendar synching across short-term rental platforms (Airbnb, Booking, VRBO). Written by Philip Mann Review collected by and hosted on G2.com.

You need to subscribe to paid 3rd party services for dynamic pricing. Review collected by and hosted on G2.com.

IGMS has made the process move a lot smoother and easier. Having everything in one place and being able to manage it all under one umbrella has made my life easier. Added bonus to connecting the users to a platform for getting units cleaned. I’m happy with the service provided. Review collected by and hosted on G2.com.

I don't like the time delay with the message portion. Incoming messages have a delay and are not instant. Review collected by and hosted on G2.com.

very good support ; nice set of features Review collected by and hosted on G2.com.

the widget is not very customizable, would like to have it more flexible Review collected by and hosted on G2.com.

I am using IGMS for a couple years now and I tried different software before and now I am choosing to stick with the best! They have multiples features and they always stay up to date about new fonctionnalities. I also appreciate there help whenever I need it! Review collected by and hosted on G2.com.

Nothing really. I appreciate all the features ! Review collected by and hosted on G2.com.

I like the scheduled messaging featuring and the ability to manage multiple properties and channels in one place. It makes it easier to manage my business with less clicks. Review collected by and hosted on G2.com.

I haven't been able to take full advantage of the direct booking feature. I set it up but I cant find an easy to send out offers to my past guests using IGMS so I can begin collecting direct bookings. It would also be helpful if there was a way to capture everyones emails from other channels. Review collected by and hosted on G2.com.

I tried many different channel managers before deciding iGMS was by far the best solution. It offers a ton of functionality that makes it easy to run a short term rental across Airbnb, Vrbo, and direct bookings - like a unified inbox w/ multiple users, automated guest messaging, cleaner management, and syncing with PriceLabs. While they have an ok mobile app (works on the go), the experience is very good on desktop.

As a bonus, I'm also about to create a direct booking website using their WordPress widget, which integrates reservations directly into their platform. Review collected by and hosted on G2.com.

5 stars for being way ahead of the competition, but there are a few areas of improvement iGMS has needed for a while:

-The app is slow and doesn't display a 30 day calendar of bookings on a single screen like (PLEASE add this!!!)

-Automated messages can't be sent on a specific day of the week (trash reminders, etc). I have to use hosttools.com in addition for this.

-Can't add a security deposit to the direct booking charge via Stripe Review collected by and hosted on G2.com.