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iFax Reviews & Product Details - Page 4

iFax Overview

What is iFax?

iFax is a leader in secure document exchange and HIPPA-compliant online faxing.

iFax Details
Discussions
iFax Community
Languages Supported
English
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Product Description

iFax is the leading digital fax platform for iOS, MacOS, Android, Windows and the web, servicing over 5 million users globally who have transmitted over 20 million faxes.


Seller Details
Seller
iFax
Year Founded
2008
HQ Location
San Francisco, US
Twitter
@ifaxapp
212 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

iFax is a leading healthtech platform that provides HIPAA-compliant, secure document transfer and digital cloud faxing solutions to millions of businesses and healthcare organisations.


Emily J.
EJ
Overview Provided by:

Recent iFax Reviews

Niki R.
NR
Niki R.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far so good . . ."
It was really easy to use! I was a bity concerned because I've never actually faxed anything! I just typed in the Name and number, attached my docu...
Kellie J.
KJ
Kellie J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and HIPAA protected"
I can fax directly from my gmail on my computer even if I am travelling.
LC
Leonardo C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great and easy to setup and use"
Many integrations and features. Ability to connect to every business application.
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1 person requested security information

iFax Media

iFax Demo - Send and Receive Fax Effortlessly
You can send and receive fax effortlessly through filling all the needed information and preferred time. This helps you to schedule a fax that needs to be sent in your preferred schedule/time.
iFax Demo - Professional Setting
You can set your own profile by customizing the privacy and information you want to be shown in your faxes.
iFax Demo - Online fax services for the 21st century
Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use our website or mobile fax apps for a robust faxing experience from any device. Store: Maintain an encrypted fax history in the cloud ...
iFax Demo - Get A Local Fax Number
You can customize your fax number depending on your preferred location
iFax Demo - Get a free fax number or port it to iFax
Avail a new fax number or make the switch to iFax and still use your existing number. - Dedicated fax numbers are available to new users - Keep your business fax number and transfer it - No need to update your contacts and print-ads - Customers can reach out to you 24/7 - Porting your exist...
iFax Demo - HIPAA-compliant fax service for businesses of all sizes
iFax uses military-grade 256-bit AES end-to-end encryption that helps keep your business comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax the ideal fax solution for regulated industries like legal, finance, healthca...
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66 iFax Reviews

4.9 out of 5
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66 iFax Reviews
4.9 out of 5
66 iFax Reviews
4.9 out of 5

iFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Leigh O.
LO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

iFax makes my job so much easier as a remote employee. I am still able to work just as I did in the office with this product. It is easy to use and is a product I use daily. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I have not encountered any issues using iFax. At this time, there is nothing that I dislike, and I recommend it to all of my coworkers and friends who also work remotely. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

iFax has helped is so many ways. I no longer have to run to the office to use the fax machine or a local staples store. In the long run, it has also helped with the cost of faxing documents for my job. Review collected by and hosted on G2.com.

Andrew N.
AN
Regional Sales Manager - Southwest
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

Its very easy and straightforward to use. If you still have to fax things, its great. Review collected by and hosted on G2.com.

What do you dislike about iFax?

So far, I have no negatives to speak of, it just works! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I work in the real estate vertical, were people are dinosaurs and still expect faxes. This tool helps me comply with those requests that must be faxed, even when email is more convenient lol. Review collected by and hosted on G2.com.

Chris M.
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

It was easy to set up and use. It just worked. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Expensive. Not sure I will use again.

Wish they had other payment solutions (like paypal) Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I needed to send a fax Review collected by and hosted on G2.com.

KT
Owner
Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

You can fax up to 5 pages for free! Very easy to use, great for small business Review collected by and hosted on G2.com.

What do you dislike about iFax?

I have not had a bad experience using iFax Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I am a small business and do not fax regularly so this is very help when I need it and quick access Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

Ease of use and time it took to send the fax. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Having to fax instead of simply emailing. iFax was very easy to use and I have no dislikes about the product/service. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Using iFax kept me from having to go somewhere to use a fax machine. This service saved me a lot of wasted time and hassle. Review collected by and hosted on G2.com.

GN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

Easy to use. So simple to move documents into app. Would recommend it to anyone Review collected by and hosted on G2.com.

What do you dislike about iFax?

I haven't found anything I dislike yet. Just installed it today Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

We are trying to go paperless. This is a tool that will help us very much Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

Easy to use - enter fax # - upload and send Review collected by and hosted on G2.com.

What do you dislike about iFax?

None that I have come across so far - seems pretty straight forward Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Submitting forms - ie government forms - where you have to deliver or mail or fax - emails not accepted Review collected by and hosted on G2.com.

TW
Performance Improvement
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iFax?

Definitely one of the best fax software platforms out there. I like that there is fax over IP function and that it has data clustering. The software is also available for desktop, email, and web faxing. The support team for the software is always top notch and is willing to help out with any problem no matter how small it may be. One of the coolest features ive ever seen with a software of this nature is barcode recognition for scanned documents. The instillation set up was one of the easiest we have ever had in our company as well. I also want to touch on the price and how easy the implementation and training was for us. The price was one of the cheapest options out there. Most other products were twice as much. Once it became time to implement the new software, it took less than an afternoon to get my organization live. For a fax server platform, this is one of he best products ive seen in a very long time. Review collected by and hosted on G2.com.

What do you dislike about iFax?

There really not anything that I could say is buggy or needs to be fixed. Its a very solid platform from the key functions down. The support team and the R&D team are always top notch in releasing updates and new features. I can say I'm VERY satisfied with the software. It gets a top mark in my book. I think as time goes on, I think iFax will only get better and better. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

iFax is bridging the gap between secure internet-based communications. While fax is considered an outmoded form of communication, it's still a very viable and reliable form of document transmission and communication. iFax resurrected an old concept and gave it a 21st-century and functionality. This software is a must-have for any business that has communications of any kind. When browsing other products the features and price point of iFax is what sold us. It truly is one of the best products on the market. Review collected by and hosted on G2.com.

Steven R.
SR
Casting Department
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

it's 2023 - who has a fax these days? Great to know i didn't have to leave my desk to get this taken care of. Review collected by and hosted on G2.com.

What do you dislike about iFax?

None so far. Hopefully, I will not encounter any troubles in the future. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Dealing with businesses that still use fax over email is frustrating, at least this makes it so I can send docs without leaving my compiter. Review collected by and hosted on G2.com.

Bob M.
BM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

First fax i have sent in several years. used because recipient requested it. iFax made it an easy process & the cost is good. Review collected by and hosted on G2.com.

What do you dislike about iFax?

iFax was quick & easy to use, no problems with the product. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Recipients request/requirement for fax. Review collected by and hosted on G2.com.