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iFax Reviews & Product Details - Page 2

iFax Overview

What is iFax?

iFax is a leader in secure document exchange and HIPPA-compliant online faxing.

iFax Details
Discussions
iFax Community
Languages Supported
English
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Product Description

iFax is the leading digital fax platform for iOS, MacOS, Android, Windows and the web, servicing over 5 million users globally who have transmitted over 20 million faxes.


Seller Details
Seller
iFax
Year Founded
2008
HQ Location
San Francisco, US
Twitter
@ifaxapp
212 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

iFax is a leading healthtech platform that provides HIPAA-compliant, secure document transfer and digital cloud faxing solutions to millions of businesses and healthcare organisations.


Rose C.
RC
Overview Provided by:

Recent iFax Reviews

Niki R.
NR
Niki R.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far so good . . ."
It was really easy to use! I was a bity concerned because I've never actually faxed anything! I just typed in the Name and number, attached my docu...
Kellie J.
KJ
Kellie J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and HIPAA protected"
I can fax directly from my gmail on my computer even if I am travelling.
LC
Leonardo C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great and easy to setup and use"
Many integrations and features. Ability to connect to every business application.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

iFax Media

iFax Demo - Send and Receive Fax Effortlessly
You can send and receive fax effortlessly through filling all the needed information and preferred time. This helps you to schedule a fax that needs to be sent in your preferred schedule/time.
iFax Demo - Professional Setting
You can set your own profile by customizing the privacy and information you want to be shown in your faxes.
iFax Demo - Online fax services for the 21st century
Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use our website or mobile fax apps for a robust faxing experience from any device. Store: Maintain an encrypted fax history in the cloud ...
iFax Demo - Get A Local Fax Number
You can customize your fax number depending on your preferred location
iFax Demo - Get a free fax number or port it to iFax
Avail a new fax number or make the switch to iFax and still use your existing number. - Dedicated fax numbers are available to new users - Keep your business fax number and transfer it - No need to update your contacts and print-ads - Customers can reach out to you 24/7 - Porting your exist...
iFax Demo - HIPAA-compliant fax service for businesses of all sizes
iFax uses military-grade 256-bit AES end-to-end encryption that helps keep your business comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax the ideal fax solution for regulated industries like legal, finance, healthca...
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66 iFax Reviews

4.9 out of 5
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66 iFax Reviews
4.9 out of 5
66 iFax Reviews
4.9 out of 5

iFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Julius M.
JM
Manager Internal Applications Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about iFax?

Free option to send the fax! Others don't have this free option! Review collected by and hosted on G2.com.

What do you dislike about iFax?

I don't know yet. I've used it in less than one minute! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

It solved the problem of making a trial payment that I don't need. Review collected by and hosted on G2.com.

ES
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

Easy to use and we use it all the time as we send about 50,00 pages a week.

It saves me and my team 10's of hours in sorting and processing the faxes.

It has a great set of features and most of all the pricing is super competitive all while being HIPAA compliant. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I have no negative feedback as the team is always super helpful. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

We used to have to manually send faxes to internally and this took time and cost us a lot of money now iFax has really eliminated this with their great internal workflow system. Review collected by and hosted on G2.com.

JW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

Very easy to use. Cheap - i don't think I'm going to get charged a subscription fee. If I do after I write this I'll be sure to change it. Review collected by and hosted on G2.com.

What do you dislike about iFax?

They better not sell my info. If I get a bunch of spam calls/texts and emails after I write this I'll be sure to change it. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I don't own a fax machine or have a landline nor do I want to have and maintain these things. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

It is very cost effective and easy to use Review collected by and hosted on G2.com.

What do you dislike about iFax?

I do not have any issues to report. So far has worked very well Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Some personnal business require the use of a FAX to transmit documents Review collected by and hosted on G2.com.

Amy L.
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

They actually let me fax for free without a credit card which means when I do need to pay for a service I am sure to sue them. Upfront honesty in compnays is rare and I am so happy to actually find something that was as advertised! Review collected by and hosted on G2.com.

What do you dislike about iFax?

nothing...lol. They were the best fax service I have found and it is nice to see someone who actually says free and means it. Congrats guys I have no complaints at all! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I needed a quick and free service to send a few pages and everyone else wants my credit card for a free service! Next time I need to fax I will happily pay these guys cause they really did send it for free the first time! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

Our team loves it. Doesn't feel like cloud fax, more like email.

Setup was almost instant. Numbers ported in a day or two.

Integration was really quick and easily. Our team just got it, didn't really need training except for the advanced options like workflow automations.

Support folks were friendly, responsive and super helpful.

iFax has more features than any other service we have used.

We use it daily and so far performance has been incredible.

Kuduos to the iFax team! Review collected by and hosted on G2.com.

What do you dislike about iFax?

It's been weeks and absolutely no issues so far. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Secure document exchange and PHI for healthcare workflows. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

iFax is super easy to use and convenient for those one-time use cases you need to send a fax or if you have constant faxes to make, iFax has got you covered. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Nothing. It was cheap and easy to jump in and get a fax sent. Nothing to dislike about it Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I don't own a fax machine and every once in a while I come across administrative work that requires me to send a fax. I'm glad there are options like iFax to get those one-off instances handled without having to get a whole Fax setup for myself Review collected by and hosted on G2.com.

Micheal W.
MW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

IFAX has emerged as one of the most reliable, easy-to-use and technologically-advanced fax services in the current digital age. By bridging the gap between traditional faxing methods and cutting-edge digital technology, IFAX has wholly redefined the experience of sending and receiving faxes.

User Interface and Ease of Use: From the outset, IFAX impresses with its clean, intuitive, and streamlined user interface. Whether you're a novice to fax services or a seasoned veteran, the learning curve here is minimal. This simplicity is one of IFAX's key strengths, making faxing a breeze regardless of your level of technical expertise.

Features and Functionality: Where IFAX truly shines is in the breadth of its features. It supports sending and receiving faxes directly from a computer, tablet, or smartphone, facilitating communication regardless of your location or device. Its integrated document scanner produces high-quality digital copies, while the document markup feature allows you to add notes or signatures to your faxes.

Moreover, IFAX's cloud storage compatibility (with platforms like Google Drive, Dropbox, and more) facilitates easy access and management of documents. The service also provides confirmation receipts for every successful fax transmission, an often overlooked but invaluable feature that brings peace of mind.

Security: In an era where data privacy and security are paramount, IFAX offers robust security features. End-to-end encryption ensures that all faxes are secure during transmission, keeping sensitive information safe.

Cost: With various flexible plans catering to different usage volumes, IFAX makes an attractive proposition for occasional users and businesses with high-volume faxing needs. The pricing is competitive and offers good value for the feature set provided.

Customer Support: IFAX offers excellent customer support, a crucial factor to consider when choosing a service of this nature. Their support team is responsive, helpful, and skilled at resolving issues.

In conclusion, IFAX presents an outstanding mix of user-friendly design, powerful features, robust security, and cost-effectiveness. It's an excellent choice for individuals or businesses seeking a modern, reliable, and efficient fax service. Review collected by and hosted on G2.com.

What do you dislike about iFax?

It is crucial to note that there are no significant drawbacks or pain points in using the IFAX service. Its comprehensive functionality, robust design, and top-notch customer support ensure a smooth, efficient, and pleasant experience devoid of any substantial negatives. This overall satisfaction with the IFAX service is a testament to its excellence and the thoughtful design and execution of its creators. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

IFAX addresses several significant problems that are commonly associated with traditional faxing, which directly and indirectly benefit the users:

Access: Traditional fax machines are static and tied to a physical location. This can be inconvenient, especially if you're on the move or working remotely. IFAX solves this problem by enabling users to send and receive faxes from any location using their smartphones, tablets, or computers.

Cost Savings: Owning and maintaining a fax machine can be expensive. There are costs for the machine itself, paper, ink, as well as telephone lines. IFAX offers a cost-effective alternative to traditional faxing by eliminating the need for a physical machine and its associated costs.

Ease of Use: Traditional faxing can be complex and cumbersome, especially for those who use it infrequently. With IFAX, the user interface is simple and intuitive, which makes sending and receiving faxes a straightforward process.

Efficiency and Organization: IFAX simplifies the document management process. With its compatibility with popular cloud storage platforms, you can organize, store, and access your faxes from anywhere, reducing the clutter of physical documents.

Environmentally Friendly: Traditional faxing involves a lot of paper usage, which is not very environmentally friendly. By providing a digital solution, IFAX contributes to the reduction of paper waste, supporting a more sustainable environment.

Security: Traditional faxes can be seen by anyone who has access to the fax machine, which can be a concern for confidential documents. IFAX uses end-to-end encryption, which ensures that the contents of your faxes can only be seen by you and the intended recipient.

As a user, these benefits translate into convenience, cost and time savings, improved organization, enhanced security, and a reduced environmental footprint. These advantages can be crucial for individuals and businesses alike, streamlining communication and improving efficiency. Review collected by and hosted on G2.com.

DH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

I recently started using iFax, and let me tell you, it's a game-changer! The sign-up process was a breeze and took no time at all. Their dashboard is super easy to navigate, making the whole experience smooth even if you're new to online fax services.

The best part? iFax offers different plans for all kinds of users, so you only pay for what you need. Their customer support is also top-notch, always ready to help you out. If you're looking for a hassle-free online fax service, iFax is the way to go! Review collected by and hosted on G2.com.

What do you dislike about iFax?

Nothing to add here. The process was seamless from start to finish. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

iFax solves several problems for me in a convenient and cost-effective way. It eliminates the need for a physical fax machine, allowing me to send and receive faxes online anytime, anywhere. With tailored plans, I only pay for the features I require, saving me money compared to traditional faxing. Review collected by and hosted on G2.com.

JF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

iFax is easy to use. I do not need to fax info very often and iFax is a great resource to have when needed. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Nothing at this point- everything eas completed as needed Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Faxing when an email is not available or known Review collected by and hosted on G2.com.