--- title: iFax Reviews meta_title: 'iFax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 479 reviews by the users' company size, role or industry to find out how iFax works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 479 scale: '5' date_modified: '2026-07-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # iFax Reviews **Vendor:** iFax **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.7/5.0 **Total Reviews:** 479 ## About iFax iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden. ## iFax Pros & Cons **What users like:** - Users find iFax to be **incredibly user-friendly** , allowing quick and easy document submissions with just a few taps. (228 reviews) - Users value the **quick delivery and seamless installation** of iFax, enhancing their faxing experience significantly. (160 reviews) - Users value the **simplicity and ease of use** of iFax, appreciating its straightforward setup and navigation. (92 reviews) - Users love the **fast document sending** of iFax, significantly speeding up transactions compared to traditional mailing methods. (54 reviews) - Users highlight the **superior convenience** of iFax, making it easy and straightforward to use. (33 reviews) - App Usability (31 reviews) - Users find iFax to be **extremely easy to navigate** , enabling quick setup and efficient faxing right away. (31 reviews) - Email Notifications (29 reviews) - User Interface (28 reviews) - Users value the **convenience of remote faxing** with iFax, enabling easy sending directly from computers. (27 reviews) **What users dislike:** - Users feel the **pricing is too high** for infrequent use, wishing for more affordable options or a better free trial. (70 reviews) - Users find the **fax issues** frustrating, especially with the lack of bulk fax options and automatic number populating. (62 reviews) - Users find the **high pricing and lack of a free version** frustrating, especially for occasional use, complicating decisions. (18 reviews) - Users experience **slow performance** with iFax, leading to frustration and delayed tasks despite eventual support assistance. (15 reviews) - Users find the **limited customization** options frustrating, hindering user-friendliness and ease of editing within iFax. (7 reviews) - Users express frustration over **billing issues** as iFax unexpectedly upgrades tiers, increasing monthly charges instead of charging per page. (6 reviews) - Users often face **poor customer support** with iFax, experiencing delays in responses and unclear billing assistance. (6 reviews) - Users find the **difficult learning process** of managing broadcast lists in iFax to be time-consuming and frustrating. (5 reviews) - Notification Issues (4 reviews) - Poor Tech Support (4 reviews) ## iFax Reviews ### 1. Great For 5 pages **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** December 08, 2025 **What do you like best about iFax?** Faxed 5 pages and sent perfectly and fast... **What do you dislike about iFax?** my 16 page fax however is still in limbo 12 hours later after being faxed not once but twice...I'm not sure why...great for short faxes though **What problems is iFax solving and how is that benefiting you?** Needed to get stuff to the DDS in a timely manner and .25 percent got their fast anyways ### 2. I love the flexibility of Ifax. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** November 19, 2025 **What do you like best about iFax?** the flexibility, and easy access to a quick processes of sending and receiving **What do you dislike about iFax?** nothing yet, so far so good, nothing is bringing me a downfall for this program **What problems is iFax solving and how is that benefiting you?** I love the quick notifications of a new fax received, and a quick overlook, and the ability of saving paper before i can save to the required area it needs to be in. ### 3. Efficient, Secure and Perfect for Accounting Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** August 06, 2025 **What do you like best about iFax?** What I liked most about iFaxApp.com is its seamless blend of security, convenience, and professionalism, especially for accounting workflows. Here’s what stood out: - End-to-End Encryption: Essential when sending sensitive financial documents to clients or the CRA. It feels good knowing everything is protected. - Cross-Platform Access: Whether I'm at my desk or on the go, I can send and receive faxes from my phone, tablet, or computer. No clunky hardware needed. - Instant Delivery & Confirmations: I get real-time updates and delivery receipts, which is perfect for compliance and audit trails. - User-Friendly Interface: Clean, intuitive design that doesn’t require a tech background to navigate. For accountants, it’s a game-changer. It removes the friction from document sharing and adds a layer of trust and efficiency that traditional methods cannot match. **What do you dislike about iFax?** - Limited Document Editing Before Sending: If you need to annotate or make last-minute changes to a PDF or form, you’ll likely need a separate app before uploading it to iFax. - Pricing Structure: While the service is reliable, some users may find the subscription tiers a bit steep, especially if you only send a few faxes per month. That said, these are relatively minor compared to the overall value it provides. If they added a few accounting-specific features, it could become an even more indispensable tool. **What problems is iFax solving and how is that benefiting you?** Proof of Delivery and Audit Trail Problem: With email or mail, it’s hard to prove when something was sent or received. Solution: iFax provides instant delivery confirmations and timestamps. I have a clear audit trail for compliance and client reassurance, which is crucial during tax season or CRA reviews. ### 4. Excellent Experience for our Healthcare Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 04, 2025 **What do you like best about iFax?** We have had a great experience since we switched to Ifax. We have not had any issues with lost faxes, connection issues. **What do you dislike about iFax?** No downside :) We have not had any issues. **What problems is iFax solving and how is that benefiting you?** We have several faxes coming in and out throughout the day. Knowing we have a reliable system makes a world of difference. ### 5. Happy small business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** January 06, 2026 **What do you like best about iFax?** So easy to scan, send, sort, respond … right from my phone! And hippa complient:) **What do you dislike about iFax?** I don’t have any dislikes… well maybe I pay for more than I actually use. I’ll look and see if there are pricing plans:) **What problems is iFax solving and how is that benefiting you?** I need to be HIPAA compliant as a mental health counselor. I office alone so I don’t need or want an actual fax machine/copier taking up space. Love accessing this from my phone. SO easy! ### 6. so easy to send and receive faxes from your laptop! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** January 09, 2026 **What do you like best about iFax?** It's easy to create a fax and see if it's been delivered. Free trial is great for checking out the features before paying. **What do you dislike about iFax?** I haven't found any yet. Maybe the cost. **What problems is iFax solving and how is that benefiting you?** faxing saves time mailing. ### 7. A great and efficient product **Rating:** 5.0/5.0 stars **Reviewed by:** Kory H. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about iFax?** iFax is very simple to use and very reliable. I have used multiple fax services in my experience, and iFax has been proven to be the most reliable. They offer training anytime that is needed, and the iFax support team is great. I work with one of their account reps, Ray, as needs arise and he is fantastic. One of my favorite things about iFax from an administrator perspective is their SSO feature. **What do you dislike about iFax?** The only downside I have experienced with iFax is that there has been one carrier we were unable to port a number from. Also, I do believe the costs are high and could be more lenient on per user costs. **What problems is iFax solving and how is that benefiting you?** iFax provides a simple and intuitive way for our health organization to send secure and protected faxes to multiple organizations. ### 8. Easy and convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution **Reviewed Date:** January 05, 2026 **What do you like best about iFax?** Free and easy to navigate especially when you’re not very tech savvy **What do you dislike about iFax?** Takes to much time to upload documents when sending multiple? I wished there were a option for uploading multiple documents at once **What problems is iFax solving and how is that benefiting you?** Legal proceedings ### 9. This is a Great Fax App! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** November 06, 2025 **What do you like best about iFax?** Easy to use, able to scan docs directly to the fax. Can choose State and Area code for Fax number. Works great for those who are remote or don’t have a fax machine. **What do you dislike about iFax?** Price may be high for those who aren’t faxing on a daily basis or at quantity to justify the monthly fee. **What problems is iFax solving and how is that benefiting you?** The ability to send documents via Fax when I need it. ### 10. Very user friendly I received a notification once my fax was sent I love this **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** November 20, 2025 **What do you like best about iFax?** Simple user interface. The app is well laid out and easy to navigate. **What do you dislike about iFax?** In order to receive a fact you have to pay for a number and every time you send a free fax there's a pop-up that pops up asking you for the free number **What problems is iFax solving and how is that benefiting you?** Most places don't have fax anymore so they make it very convenient. ### 11. would most definitely be using again very soon. its fast and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** January 13, 2026 **What do you like best about iFax?** its fast and efficient and very accurate **What do you dislike about iFax?** that i cannot get old copies of old things i faxed **What problems is iFax solving and how is that benefiting you?** its helping me get the documents i need to turn in on time ### 12. Very quick and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Snai's l. | Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about iFax?** The convenience of using it on your phone. Literally all I had to do was upload file and fax. Everything was done by just clicking a few buttons. After sending you notified once, the fact is complete. **What do you dislike about iFax?** I have nothing bad to say about this software. Is the most easiest most convenient way to send any facts to anywhere? **What problems is iFax solving and how is that benefiting you?** I literally had no issues with Ifax, It’s a very beneficial app to have, I’m able yo fax over orders to the doctor without having to stop what I’m doing to stand over the fax machine, I’m also able to receive all fax’s to my phone without having to leave the floor. It’s really eliminaties the running back and forth. ### 13. Works Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff R. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about iFax?** The interface is intuitive. It is easy to use. **What do you dislike about iFax?** I don't dislike anything that I have experienced with this app. **What problems is iFax solving and how is that benefiting you?** I am able to use IFax to send and receive faxes without a landline. ### 14. Works well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 18, 2025 **What do you like best about iFax?** Ease of use. Built in code page and confirmation page for transmission **What do you dislike about iFax?** Difficulty uploading documents in original form. Images kept rotating or omitting content. Scanning documents from phone was successful **What problems is iFax solving and how is that benefiting you?** Not having to head to office supply for preparation of fax documents. ### 15. Great fax service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 15, 2026 **What do you like best about iFax?** Fast and efficient service, not much to dislike **What do you dislike about iFax?** You have to get a subscription in order to receive faxes **What problems is iFax solving and how is that benefiting you?** Easier to get documents to where I need them ### 16. iFax Delivers: Intuitive, Efficient, and Backed by Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 12, 2025 **What do you like best about iFax?** I’ve been using for a short time, and I’m already genuinely impressed. The software is incredibly intuitive—everything is laid out in a way that makes it easy to get started without a steep learning curve. Whether I'm sending or receiving faxes, the process is smooth and straightforward. It’s also very efficient. Documents are sent quickly, and I receive instant notifications, which is a huge plus for time-sensitive communications. The interface is clean, modern, and works seamlessly across devices. What really stands out, though, is the customer service. My experience with my primary account manager, Ruel, has been fantastic! Overall, iFax is making my professional faxing needs easier, safer, and more efficient, allowing safer communications with our clients, and freeing up valuable time to focus on more mission-critical tasks. **What do you dislike about iFax?** I haven't found anything I dislike about iFax. **What problems is iFax solving and how is that benefiting you?** iFax is solving two key problems for us. First, it provides a HIPAA-compliant way for our clients to securely send PHI and other sensitive documents—something our previous platform couldn't support. Second, iFax’s streamlined workflows, intuitive dashboard, and integrations have eliminated unnecessary steps, giving us quicker, easier access to documents. This has saved valuable time and allowed us to focus more on delivering better services to our clients. ### 17. iFax is an amazing fax organizer. **Rating:** 4.0/5.0 stars **Reviewed by:** J H. **Reviewed Date:** December 03, 2025 **What do you like best about iFax?** iFax setup really easy. Takes about 10 minutes to receive new fax number and sending/receiving faxes. **What do you dislike about iFax?** The cost could be cheaper. Maybe add some lead time before suspending account due to non-payment. **What problems is iFax solving and how is that benefiting you?** New partner company requires authorization forms to be faxed. iFax was easy to setup and use immediately. ### 18. Easy interface **Rating:** 4.5/5.0 stars **Reviewed by:** Thom R. | Vice President, Carrier Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about iFax?** The set up was easy and I was able to send first fax within 5 minutes **What do you dislike about iFax?** I do not send a high volume of faxes (1-3 per YEAR) so the subscription model doesn't work for me. I would be nice to have a "by the fax" option. **What problems is iFax solving and how is that benefiting you?** Simple, secure way to send fax when working remotely. ### 19. Works well from my iPhone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 02, 2026 **What do you like best about iFax?** iFax is easy to use and understand. I like that I received a delivered confirmation email. **What do you dislike about iFax?** I have no complaints about iFax. If I used faxing frequently I would purchase the services. **What problems is iFax solving and how is that benefiting you?** None ### 20. User friendly, accurate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** January 12, 2026 **What do you like best about iFax?** User friendly and accurate. Ability to receive emails notifications once faxed is recedived/ sent. **What do you dislike about iFax?** Nothing, honest opinion. Easiest Fax/Email we have ever used. **What problems is iFax solving and how is that benefiting you?** N/A at this time. ### 21. Very Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** December 12, 2025 **What do you like best about iFax?** I really like iFax because I can easily fax documents from any location. I really do not have be in the office before faxing documents. **What do you dislike about iFax?** There is nothing really bad about iFax. It has been very helpful. **What problems is iFax solving and how is that benefiting you?** Making faxing from any location. ### 22. Easy to use and affordable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** December 23, 2025 **What do you like best about iFax?** Ease of use and easy access to mobile app with no fuss tools **What do you dislike about iFax?** Sometimes the app freezes or crashes, but this doesn't happen too often. **What problems is iFax solving and how is that benefiting you?** Being able to fax documents without having a physical fax machine ### 23. Cost effective and timely support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** November 06, 2025 **What do you like best about iFax?** iFax features an intuitive interface that empowers even non-technical users to send and receive faxes with ease. **What do you dislike about iFax?** Since we don’t always use our full monthly fax credit allotment, it would be helpful if unused credits could roll over to the next month. This flexibility would accommodate fluctuations in usage, allowing lighter months to balance out heavier ones. **What problems is iFax solving and how is that benefiting you?** Nothing yet. ### 24. Excellent Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** November 18, 2025 **What do you like best about iFax?** The versatility keeping everything digital and not having to deal with old school bulky machines. **What do you dislike about iFax?** It takes a little getting used to, but once you get familiar with it, it works like a charm! **What problems is iFax solving and how is that benefiting you?** To be able to fax documents at a low cost so I can advocate on behalf of client care. ### 25. Great App!! Super Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** December 19, 2025 **What do you like best about iFax?** I love that it scanned my documents so easily, save them and uploaded them quick quicker than using a fax machine. **What do you dislike about iFax?** I did not find any. it was very easy to use. **What problems is iFax solving and how is that benefiting you?** Doing it right from home. ### 26. I don’t need a physical fax machine anymore. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** December 22, 2025 **What do you like best about iFax?** It saves me a lot of time and makes faxing so simple. **What do you dislike about iFax?** Don’t have any dislike. It’s a game changer **What problems is iFax solving and how is that benefiting you?** Easy to use and modern interface and Works on multiple devices. Very good security features. ### 27. New experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** December 22, 2025 **What do you like best about iFax?** I like how easy and convenient iFax is to use. I can send and receive faxes directly from my phone without needing a fax machine. The interface is simple, documents upload quickly, and delivery confirmations are reliable. **What do you dislike about iFax?** The main downside is the pricing, which feels a bit high for occasional users. Sometimes the subscription options are confusing, and I would like more free pages or clearer limits before needing to upgrade. **What problems is iFax solving and how is that benefiting you?** NA ### 28. iFax is so easy to use! I love it! Makes my job faster and easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** December 09, 2025 **What do you like best about iFax?** I love because it's very intuitive, allows me to generate my own templates, but provides mutliple examples. Works great! **What do you dislike about iFax?** I really can't think of anything that I dislike. **What problems is iFax solving and how is that benefiting you?** I don't have problems generally, but when I do, they are very responsive. ### 29. Love it great app **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Construction, Aviation & Aerospace, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about iFax?** Easy to use and not hard at all. I love it **What do you dislike about iFax?** Nothings all that I can think off thanks. **What problems is iFax solving and how is that benefiting you?** Just my issue with getting docs to people on time ### 30. Great Fax Service with Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 04, 2025 **What do you like best about iFax?** Simplicity, Security, User Function, Personalization, and Overall one of the best fax service I have utilized. **What do you dislike about iFax?** None that I can think of as all of the services available has been a benefit to me. **What problems is iFax solving and how is that benefiting you?** Submissions, Receipts, ability to receive faxes without complications. ### 31. Very easy to use, when uploaduing documents. quick and efficient! Thanks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** October 30, 2025 **What do you like best about iFax?** I am able to forward necessary documents connected to Long Term Care Insurance to the insurance co. immediately, which speeds up the process which by mail would be much longer. **What do you dislike about iFax?** Since I use it only once or twice per month, with only a few pages, it should be cheaper **What problems is iFax solving and how is that benefiting you?** Enables me to submit claims with supporting documents when necessary. ### 32. It is very user friendly and fast! I enjoy using iFAX. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** December 01, 2025 **What do you like best about iFax?** What i like best about iFAX is it saves numbers. **What do you dislike about iFax?** I wish that when i marked done on my account it, it marked done on everyone else's. **What problems is iFax solving and how is that benefiting you?** There are less errors sending faxes. It gets my faxes over to the right place faster. ### 33. Alot of false adverting with their integrations **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about iFax?** The service itself seemed good for just faxing. I would highly investigate any other features or integrations before diving in. **What do you dislike about iFax?** They have two complete pages advertising how they integrate with HubSpot and using Zapier for integrations. However, after two phone calls to demo these features and getting their support experts on the line, they all stated that these features are under development, and have been since at least 2024, but they do not work as advertised. The only functionality that is working is to sync Contacts one-way from Hubspot to iFax. When confronted with their false advertising, all they could say is that it's under development with no projected timeline, none of which is stated on their pages. **What problems is iFax solving and how is that benefiting you?** Unfortunately, there are no real benefits for our use. ### 34. IFax 4 star review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** January 09, 2026 **What do you like best about iFax?** Ease of use for the app and user interface **What do you dislike about iFax?** The pricing was less than desirable but not as bad as some **What problems is iFax solving and how is that benefiting you?** Getting faxes ### 35. Very easy to use and very efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** August 01, 2025 **What do you like best about iFax?** iFax is a reliable and user-friendly app for sending and receiving faxes digitally. It offers secure transmissions, clear document quality, and seamless integration with cloud storage. Great for both personal and professional use, it eliminates the need for a physical fax machine. Fast, efficient, and convenient—highly recommended. **What do you dislike about iFax?** IFax has been a frustrating experience. The app is glitchy, unreliable, and overpriced for what it offers. Faxes often fail to send, and customer support is unresponsive. There are better, more dependable alternatives out there. Not recommended. **What problems is iFax solving and how is that benefiting you?** iFax is helping me enhance the security and professionalism of how I handle client paperwork. With its encrypted transmission and reliable delivery system, I can send and receive sensitive documents with confidence. It’s streamlined my workflow and given both me and my clients peace of mind when it comes to privacy and data protection. ### 36. Great product. Super convenient to have this product at my service whenever I need it! ,. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** October 14, 2025 **What do you like best about iFax?** Being able to fax quality documents at a surprisingly fast pace! **What do you dislike about iFax?** Sometimes the scanning app works really fast and capture documents that I did not mean to capture. **What problems is iFax solving and how is that benefiting you?** Vaccine has become extremely expensive to do considering that it is not readily available in most places anymore. So being able to do it and do it at a fair rate is great for me. ### 37. User friendly easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 18, 2025 **What do you like best about iFax?** Ability to send faxes on the go. Ability to store contacts. **What do you dislike about iFax?** The lag time between screens and the organization method can be improved to create less confusion. **What problems is iFax solving and how is that benefiting you?** Send HiPpA complaint faxes ### 38. Very intuitive, and secure. Online Chat assistance also prompt and courteous. Especially Trey! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** October 30, 2025 **What do you like best about iFax?** iFax is Convenient, secure and affordable. **What do you dislike about iFax?** It is small, but the ability to swap between coversheets can be confusing. It can be hard to see which fax template is the current default. **What problems is iFax solving and how is that benefiting you?** Allows efficient and affordable document handling. Built in HIPPA compliant language and ability to have custom fax templates is valuable to our clinic. ### 39. EASY, DEPENDABLE, AFFORDABLE, AND COURTEOUS IFAX SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** January 06, 2026 **What do you like best about iFax?** I like the ease, affordability, and simple user friendly system. They offer many levels of FAX use to fit their customers needs as well as always being very kind, courteous and helpful if needed. **What do you dislike about iFax?** Nothing, I'm completely satisfied. THANKS **What problems is iFax solving and how is that benefiting you?** I am able to receive/send MED RECORDS REQUESTS in a HIPPA compliant way. That is very important for our business. ### 40. Convenient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** August 01, 2025 **What do you like best about iFax?** I didn’t have to leave my house. I could stay home and send a fax that I urgently needed to be sent out. **What do you dislike about iFax?** As far as dislikes, not much, I think you get what you pay for and so you should pay the price for great value **What problems is iFax solving and how is that benefiting you?** The problem that I fax is solving is that I am a mother of three children home for summer and needed to get out to send a fax urgently and didn’t have the resources so I downloaded the app and it was convenient and easy to do it straight from my phone ### 41. I needed it in pinch and I am thankful for getting it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** November 19, 2025 **What do you like best about iFax?** What I alike best ibeing able to send a fax anywhere form my laptop **What do you dislike about iFax?** I'd prefer an easier conformation porcess. **What problems is iFax solving and how is that benefiting you?** The fax machine at our office had become decorative, and I needed to send a fax ASAP, so could see the need was immediate. ### 42. quick and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 01, 2025 **What do you like best about iFax?** confirmations come in quickly. i like the layout. **What do you dislike about iFax?** It does not save the fax numbers therefore, i cannot type fax number i often send to and it populates **What problems is iFax solving and how is that benefiting you?** short time for document transfers, quick response to urgent matters ### 43. iFax Review **Rating:** 5.0/5.0 stars **Reviewed by:** Carissa H. **Reviewed Date:** October 17, 2025 **What do you like best about iFax?** I like the versatility. I am able to use the app on my phone or from my latop. **What do you dislike about iFax?** The documents take a little while to upload but not long enough to cause me to not want to use the app. Uploading is much quicker on the website. **What problems is iFax solving and how is that benefiting you?** Prevents me from having to leave home or work to fax important documents. ### 44. Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** December 04, 2025 **What do you like best about iFax?** This app was easy to install and use. Fax went through with no issues. **What do you dislike about iFax?** None noted! i Fax was easy to use and instructions were very clear. **What problems is iFax solving and how is that benefiting you?** Work form home and no access to fax machine. ### 45. Nice PDF to Fax Machine App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** December 27, 2025 **What do you like best about iFax?** Easy to build a new fax document and send **What do you dislike about iFax?** Purchase a receiving number is way too expensive. **What problems is iFax solving and how is that benefiting you?** No landline at home to send faxes ### 46. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** December 02, 2025 **What do you like best about iFax?** Dashboard is very simple and it is easy to use. **What do you dislike about iFax?** This is my first time using the iFAX and I find it very simple. **What problems is iFax solving and how is that benefiting you?** The fact that I don't have to use a physical fax machine. ### 47. So far has worked well with no issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** December 17, 2025 **What do you like best about iFax?** I can fax from my computer with out getting up to use a printer/fax device. **What do you dislike about iFax?** Only that a new tab must be open to be used. **What problems is iFax solving and how is that benefiting you?** Time saver. ### 48. Super Reliable in a Pinch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games **Reviewed Date:** December 28, 2025 **What do you like best about iFax?** The free trial offered is perfect for getting emergency fax out when you need it the most. **What do you dislike about iFax?** Although the free trial is limiting to a certain amount of pages, I believe they offer plenty. **What problems is iFax solving and how is that benefiting you?** I am having issues getting information over to social security and needed help faxing documents to their office. iFax made that issue be helped very easily. ### 49. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** January 30, 2026 **What do you like best about iFax?** Easy to use and convenient, quick and user friendly **What do you dislike about iFax?** I don’t like that you have to pay so much but I’m glad they offer a free trial. **What problems is iFax solving and how is that benefiting you?** I had fraudulent activity on my account and it helped me fax to the investigators ### 50. Easily to navigate through and quickly sends **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** December 11, 2025 **What do you like best about iFax?** Takes you step by step to work it all through **What do you dislike about iFax?** Haven't had any problems or anything I dislike about iFax **What problems is iFax solving and how is that benefiting you?** its much clearer and easier to read the documents - [View iFax pricing details and edition comparison](https://www.g2.com/products/ifax/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+20%3A32%3A07+-0500&secure%5Bsession_id%5D=230b0f84-bc8d-4b55-b3cd-bbf9892cec4a&secure%5Btoken%5D=ebf4522be6d232a9c2468cb7a4929d13b3848ae09dfe047f289a87ec77507175&format=llm_user) ## iFax Integrations - [Box](https://www.g2.com/products/box/reviews) - [DeepCura AI](https://www.g2.com/products/deepcura-ai/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [ElationHealth](https://www.g2.com/products/elationhealth/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## iFax Features **Documents** - Editing - Document Signature - Storage **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts ## Top iFax Alternatives - [HelloFax](https://www.g2.com/products/hellofax/reviews) - 4.5/5.0 (57 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) - 4.6/5.0 (184 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) - 4.4/5.0 (194 reviews)