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iFax Reviews & Product Details

JG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

So easy to use and helped me out in a pinch! I was able to implement this tool in minutes and can see myself using this any and every time I need to send a fax. It has great features which will integrated well into our customer support strategies! Review collected by and hosted on G2.com.

What do you dislike about iFax?

There's nothing that stands out about what I didn't like about ifax. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I no tlonger have or often use fax service so the ability to do that online from the convenience of my own home office is greatly appreciated! Review collected by and hosted on G2.com.

iFax Overview

What is iFax?

iFax is a leader in secure document exchange and HIPPA-compliant online faxing.

iFax Details
Discussions
iFax Community
Languages Supported
English
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Product Description

iFax is the leading digital fax platform for iOS, MacOS, Android, Windows and the web, servicing over 5 million users globally who have transmitted over 20 million faxes.


Seller Details
Seller
iFax
Year Founded
2008
HQ Location
San Francisco, US
Twitter
@ifaxapp
212 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

iFax is a leading healthtech platform that provides HIPAA-compliant, secure document transfer and digital cloud faxing solutions to millions of businesses and healthcare organisations.


Rose C.
RC
Overview Provided by:

Recent iFax Reviews

Niki R.
NR
Niki R.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far so good . . ."
It was really easy to use! I was a bity concerned because I've never actually faxed anything! I just typed in the Name and number, attached my docu...
Kellie J.
KJ
Kellie J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and HIPAA protected"
I can fax directly from my gmail on my computer even if I am travelling.
LC
Leonardo C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great and easy to setup and use"
Many integrations and features. Ability to connect to every business application.
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1 person requested security information

iFax Media

iFax Demo - Send and Receive Fax Effortlessly
You can send and receive fax effortlessly through filling all the needed information and preferred time. This helps you to schedule a fax that needs to be sent in your preferred schedule/time.
iFax Demo - Professional Setting
You can set your own profile by customizing the privacy and information you want to be shown in your faxes.
iFax Demo - Online fax services for the 21st century
Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use our website or mobile fax apps for a robust faxing experience from any device. Store: Maintain an encrypted fax history in the cloud ...
iFax Demo - Get A Local Fax Number
You can customize your fax number depending on your preferred location
iFax Demo - Get a free fax number or port it to iFax
Avail a new fax number or make the switch to iFax and still use your existing number. - Dedicated fax numbers are available to new users - Keep your business fax number and transfer it - No need to update your contacts and print-ads - Customers can reach out to you 24/7 - Porting your exist...
iFax Demo - HIPAA-compliant fax service for businesses of all sizes
iFax uses military-grade 256-bit AES end-to-end encryption that helps keep your business comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax the ideal fax solution for regulated industries like legal, finance, healthca...
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65 out of 66 Total Reviews for iFax

4.9 out of 5
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65 out of 66 Total Reviews for iFax
4.9 out of 5
65 out of 66 Total Reviews for iFax
4.9 out of 5

iFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Niki R.
NR
Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

It was really easy to use! I was a bity concerned because I've never actually faxed anything! I just typed in the Name and number, attached my document, and that was that! Review collected by and hosted on G2.com.

What do you dislike about iFax?

I honestly can't think of any downsides! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I'm a small start up and I didn't want to pay for a landline. This solution allows me to send and receive doccuments with Hippa Level protections. Review collected by and hosted on G2.com.

Shawn W.
SW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

Setup was simple to do on my own and the ability to create customized templates for cover letters, set up a dedicated page where individuals can send you a fax (with the option to make it free for them by counting against your plan allotment or having them pay) is nice. Many of our clients have to send us secured medical documents, so giving them a way to do that without them having to pay for it themselves was something I had not considered before; now that I have that as an option, it is one I will not want to be without with a fax service. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Not being able to have HIPAA compliance on lower tier paid plans is something that almost turned me away from using iFax. It is not something I anticipate having to use very often, so the 1,000 pages a month allowed in my plan seems a little excessive. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Ability to send and receive secure medical documents between myself and other agencies Review collected by and hosted on G2.com.

Erin N.
EN
HR Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

I don't have to do it every day. I don't have to do it every week, but maybe once a month I need to send or receive a fax - either for state tax forms or for healht insurance related issues. It's nice to have something that's easy to navigate, easy to start up for something I care so little about. Review collected by and hosted on G2.com.

What do you dislike about iFax?

There are some features that you have to pay extra for that should really be common place. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I have to fax things occasionally. I'm remote, no way in heck am I getting an actual fax machine! Ifax solves that problem for me. Review collected by and hosted on G2.com.

Brandi W.
BW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

User friendly! Definetley easy to navigate Review collected by and hosted on G2.com.

What do you dislike about iFax?

Nothing! I love every feature. So easy to learn Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Easy to use online fax that I do not have to print out my documents just to fax somewhere. I can upload my files right to the document and cover sheet within iFax Review collected by and hosted on G2.com.

Kellie J.
KJ
Psychologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iFax?

I can fax directly from my gmail on my computer even if I am travelling. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I have not had any issues with iFax. I have not come across anything I dislike. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I was able to cancel my fax landline and I can fax from my gmail, preventing me from having to print a document before faxing it. Review collected by and hosted on G2.com.

LC
Proprietary Trader
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

Many integrations and features. Ability to connect to every business application. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Nothing that i have found since i began using. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

The ability to send faxes online or by email. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

Easy to use for first timers! I had to find a way to send a fax electronically in a pinch, and came across iFax. Based on what I read (features, reviews) it seemed to be what I needed, so I thought I would give it a try. It was easy to navigate, did what I needed without false advertizing, paywalling, or wasting my time. I would gladly grow with it if future needs demand it. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I haven't run into any downsides yet, other than potentially having to pay US prices as a Canadian (costs more). :) Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

Sending faxes using Google Workspace; going paperless; keeping track digitally; online dashboard; searchable. Review collected by and hosted on G2.com.

Rafa C.
RC
F
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

This is a fantastic service to send faxes. I'm happy I was able to quickly sign up and send the fax that I needed! I also appriciate the userfriendly interface! Review collected by and hosted on G2.com.

What do you dislike about iFax?

There are no issues that I have found yet! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

I don't have a fax and being able to sign up and send a fax quickly was huge for me! Review collected by and hosted on G2.com.

Glen S.
GS
Fractional CRO & Strategic Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iFax?

I appreciated the 5 free pages, as this was the first time I ever needed to fax something, I'll not need this after this one faxing. Quick implementation and no integration needed, so easy and seamless. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I didn't notice any downside to iFax, as they have a free plan and don't require a CC to proceed. Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

They provided an online faxing service with a free plan with minimal pages to assist me in my first need to fax, while not requiring a CC to proceed. Review collected by and hosted on G2.com.

Julius M.
JM
Manager Internal Applications Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about iFax?

Free option to send the fax! Others don't have this free option! Review collected by and hosted on G2.com.

What do you dislike about iFax?

I don't know yet. I've used it in less than one minute! Review collected by and hosted on G2.com.

What problems is iFax solving and how is that benefiting you?

It solved the problem of making a trial payment that I don't need. Review collected by and hosted on G2.com.