RS
Richard S.
Head of Implementation
Enterprise (> 1000 emp.)
"Personalised VideoCollaboration"
5/5
What do you like best about Idomoo?

Working with Idomoo was an outstanding experience from start to finish. They collaborated closely with our Creative, and CRM teams to help deliver for our client a personalised video campaign for their customers.

The Idomoo team supported us every step of the way from ideation through to deployment and reporting. Our Project Manager at Idomoo Alfred offered great insights and best practices to help steer the client with clear communication, tips and best practices to elevate the customer journey.

I would highly recommend partnering with Idomoo for personalised video content and hosting. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

Hard to say anything negative about this company, naturally given the current climate the hosting price charged will always be a consideration. Review collected by and hosted on G2.com.

tarun y.
TY
tarun y.
Transformation & CX
Small-Business (50 or fewer emp.)
"Exceptional Personalized Video Platform with Outstanding Support"
4.5/5
What do you like best about Idomoo?

Idomoo is one of the best platforms for creating personalized video projects. Their customer support is outstanding, especially Alfred, who helped us every step of the way. He made sure our video matched our brand guidelines, assisted with integration, and even gave great suggestions for building our landing pages. Working with Idomoo made the whole process smooth and easy, and the final outcome was a top quality. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

There’s nothing negative to say — they’re fast, reliable, and deliver great results. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Supported in our project from start to finish"
5/5
What do you like best about Idomoo?

Working with an experienced point of contact who ensured everything worked perfectly. Alfred made everything so easy for us which allowed us to focus on how we rolled out the videos once complete. We had full trust in Idomoo to launch our personalised video and they were always on hand to answer any questions or make any changes during the project at short notice.

The integration of the Idomoo player into our systems was also very easy with any questions handled quickly and thoroughly. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

I'm not sure we encountered any downsides. I think Idomoo could be confidently considered as a best in class provider. Review collected by and hosted on G2.com.

NL
Nikki L.
Head of Marketing
Enterprise (> 1000 emp.)
"Heartfelt Gratitude for Exceptional Partnership"
5/5
What do you like best about Idomoo?

Working with Idomoo has been an absolute delight. Their unwavering commitment to collaboration and deep understanding of our unique needs have made them an invaluable partner to us. They consistently go above and beyond to accommodate our timescales, ensuring that our projects run smoothly and efficiently, no matter the challenges. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

Nothing -

Thank you, Idomoo, for your continued outstanding collaboration and for always being there to support us. We look forward to many more successful and rewarding projects together. Review collected by and hosted on G2.com.

S
Sagi .
Head of Customer Marketing Operations
Enterprise (> 1000 emp.)
"Personalised Birthday Video and Great Support"
5/5
What do you like best about Idomoo?

Idomoo worked closely with our Data, Creative and CRM teams to create a stunning personalised video for our customers, and we're already seeing great engagement. The Idomoo Team provided support througout the entire process from ideation to deployment and getting performence results. They were willing to jump in at the last minute to help fix issues and ensure we met the deadline. They also helped us refine our logic and proposed tips and best pratciess from their experince to improve and perfect the customer journey. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

There's nothing I dislike. Great support and great product. Review collected by and hosted on G2.com.

George R.
GR
George R.
Commercial Strategy & Marketing Manager
Mid-Market (51-1000 emp.)
"Brilliant experience for our first foray into personalised video!"
5/5
What do you like best about Idomoo?

As our first experience of personalised video and a relatively small team, the Idomoo team were great in helping us through each part of the process and provided specific After Effects support which meant we were able to stay on track and deliver to our timelines. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

I'd have maybe liked a bit more support on developing the initial storyboard and idea, however, after doing it once, I feel a lot more confident in Idomoo's and our own business' capabilities. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"The experts in personalized video solutions"
5/5
What do you like best about Idomoo?

A big thank you to Daya and the Idomoo team for your support in implementing the personalized video solution in our customer relations programme. Daya’s dedication, professionalism, and expertise made a real difference, and it’s been a real pleasure working with her and the Idomoo team. Looking forward to more great collaborations ahead! Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

So far, no dislikes in particular, as the Idomoo platform has proven to be an efficient tool, allowing us customise our emails with creativity and flexibility. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Simple and easy to do business with"
4/5
What do you like best about Idomoo?

Working with Alfred and team was easy. They gave clear timelines and managed to pivot when timings were missed from our side, allowing to still achieve the target deadline for the campaign. Sending and receiving content to Idomoo is straightforward and changes were updated quickly. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

An improvement would be to have more insight and expertise on the functionality of the video. This was partly not possible due to the tight timelines, but in future it would be great to review the action plan of the video content and its functions, with suggestions for improvement then understood and worked on. Review collected by and hosted on G2.com.

Sam B.
SB
Sam B.
Senior Project Manager
Mid-Market (51-1000 emp.)
"Great customer service from Idomoo from start to finish"
4.5/5
What do you like best about Idomoo?

- Engagement & support through out the project

- Had a real can do attitude offering solutions to any challenges along the way

- Friendly & open

- Turned things around quickly with minimum fuse

- The end solution looked great & helped us work thru initial implementation issues

- Idomoo interface easily integrated into our ZIO app environment Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

Can't think of anything so there is no comments Review collected by and hosted on G2.com.

Holly R.
HR
Holly R.
Lifecycle Marketing Manager
Enterprise (> 1000 emp.)
"Best in class personalization, best in class support team"
5/5
What do you like best about Idomoo?

We launched a new project with the Idomoo team on an escalated time frame, and they still helped us knock it out of the park. Our project manager Lindsay was with us every step of the way detailing timelines, deadlines, resources required that included data needs, legal requirements, web requirements, creative, and so much more.

The process of delivering creative and data was seamless, details on web requirements were clear, and if there was any aspect we needed assistance with, the Idomoo team was on top of it.

The team was full of great collaborators with clear communication and helped us deliver something to our audiences that was truly special. Review collected by and hosted on G2.com.

What do you dislike about Idomoo?

Nothing but praise from our end for this collaboration. Review collected by and hosted on G2.com.