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34 IDETA Reviews
Overall Review Sentiment for IDETA
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Hard to say what I like most. I guess a general answer. The whole tool and all features. It does have AI. Maybe that is something that I think is relevant. Because it is very good Review collected by and hosted on G2.com.
Nothing in particular. If I had to say one thing, I would think the setup time. But that is with every chatbot, since you need to take the time to learn how to set it up. It's too feature rich for that. Review collected by and hosted on G2.com.
I like this Ideta Chatbot because it’s easy to set up. No coding is required.
It also uses AI and Natural Language Processing. So conversation feels very natural.
It can also integrate with social media for selling on social. Review collected by and hosted on G2.com.
It has lots of integrations. However, my CRM integration is not direct, must be connected via Zapier. Review collected by and hosted on G2.com.
The user interface is very easy to understand and use. Changing the answer options is easily explained thanks to the tutorials and videos. Ideta makes it easy to create a chatbot without having previous knowledge. The software is also suitable for beginners. Review collected by and hosted on G2.com.
We haven't been using the software that long, so I can't report anything negative about it at the moment. Well the user interface could be in other languages like german or spanish. Review collected by and hosted on G2.com.
The best thing about it is you can make your own smart Bot without worry and make it branded and everything in between, and it gives you the ability to transition from a bot to real-life Agent Review collected by and hosted on G2.com.
Sadly the back end is a bit hard to understand, it isn't that complicated but I think it could be better designed, I love the fact they have courses to help you out Review collected by and hosted on G2.com.
They incorporate several professional templates, such as lead generator bot, quiz bot, scheduling bot for a bot and so forth. Very simple to set a variety of bots to match particular needs. Review collected by and hosted on G2.com.
Recently bought an Ideta. The product thus far has been very impressive. They incorporate several professional templates, such as lead generator bot, quiz bot, scheduling bot for a bot and so forth. Very simple to set a variety of bots to match particular needs. Review collected by and hosted on G2.com.
1. There's a lot this app does in terms of helping you be more efficient in answering repetitive queries.
2. Plethora of features to help you streamline responses.
3. Scalable with our SaaS product. Review collected by and hosted on G2.com.
To be clear, it's a great tool, but the ramp-up is a bit longer, meaning that would love an efficient way to streamline, but it's not as intuitive to use without spending some time on it.
Sometimes a tool is built from a developer's perspective vs a user's perspective so while it has a ton of awesome features, the UX can be more streamlined. Review collected by and hosted on G2.com.
Code-free chatbot in minutes. Easy to integrate with major leading platforms. I used the Facebook integration chatbot. Glad that I purchased the LT Deal, so the price of the tool becomes affordable. Review collected by and hosted on G2.com.
The UI is a bit of learning curve but you'll get use to it when you start using it. The Ai of the flow I found somewhere irrelevant so I end up making my own flow. Review collected by and hosted on G2.com.
The no-code interface is easy to use. Even non-techies in our team can build a smart bot. Further, Ideta offers more than a dozen of templates for different use cases. Review collected by and hosted on G2.com.
The SaaS is not a mature product yet. It lacks a couple of features. But I am certain that the devs will make it better in time. At least the dev roadmap looks promising. Review collected by and hosted on G2.com.
In less than a day we set up a new lead channel for our business. Review collected by and hosted on G2.com.
The natural language processing didn't fully understand the more complex questions that website visitors typed in. But it's what we expected for the price. Review collected by and hosted on G2.com.
