IDETA Reviews & Product Details

Ideta ist eine perfekte Plattform für die Erstellung von Chatbots, die durch ihre Benutzerfreundlichkeit und Flexibilität überzeugt. Besonders beeindruckend ist der hervorragende Support. Review collected by and hosted on G2.com.

Mir ist nichts Negatives aufgefallen. Je nachdem, wie komplex ein Chatbot ist, den man erstellen möchte, ist eine gewisse Einarbeitungszeit erforderlich. Review collected by and hosted on G2.com.

Features that are helpful to personalise the chatbots. The NLP provision of our choice is also a great option for training Chatbots with our own intent definitions Review collected by and hosted on G2.com.

No significant dislikes, except a small one. During my testing, I noticed a slow response time when Chatbot interacts with customers/users. Review collected by and hosted on G2.com.

I recently started using an automated chatbot based on AI and machine learning, and I'm so impressed! It has an intuitive UI for admins and users and can train a custom NLP dataset. The scalability options through third-party integrations are also awe-inspiring. It's helpful to customise the chatbot to my exact needs to impress my clients. I'm definitely going to continue using this product! Review collected by and hosted on G2.com.

The only downside might be that the pricing is not something anyone could afford and is a bit steep compared to other products, but compensated by the outstanding software quality and features! Review collected by and hosted on G2.com.

Ideta is the easiest and fastest way to build a chatbot without having software development knowledge. I work alone and with this service I saved time and money by not having to hire a software developer. Review collected by and hosted on G2.com.

The site is in English and French. I would like to be able to access the site in Brazilian Portuguese.

Apart from the language, all other features serve me very well. I haven't seen any other problems so far. Review collected by and hosted on G2.com.

I really enjoy the inspiration provided by Ideta to create a sound chatbot, one that will interact and provide a thorough experience for your audience, as required. The seemingly-endless set of variables available to create the chatbot makes it easy to build to your exacting needs. Review collected by and hosted on G2.com.

Sometimes I get a bit overwhelmed by all the abilities the Ideta chatbot provides. It's best to have a full plan/formula developed before opening Ideta, as there are endless possibilities. I love the little racoon mascot that shapes Ideta's brand, it's absolutely adorable and I have to remind myself I don't have the artistic skills to make a similar chat mascot. The bot is awesome all the same. Review collected by and hosted on G2.com.

Ideta is a chatbot with enhanced AI features and Live Chat takeovers. It is easy to create and customize a chatbot using Ideta with their no-code approach. There are a few templates to get you started along with guides on how to implement it on your website, Facebook, etc. You can set your flow where the bot can engage the customer after a few seconds. This allows the visitor some time to be acquainted with your product before the chatbot starts converting them into a customer. The human takeover process is seamless. You could use Ideta to handle FAQ, engage your customers, collect information to contact your website visitors again and many other ideas on how to use a chatbot. You could have different chatbots for different webpages and websites. You can easily clone/duplicate an existing bot once you built one, making it super easy to rebrand and reuse previously created bots. Review collected by and hosted on G2.com.

The original language of Ideta was in French, so some older tutorials reference features in French. Likewise, some descriptors appear in French as well, which are easily reportable via their chatbot. The interface is not like other chatbots out there, so there is some adjusting to the new process. Review collected by and hosted on G2.com.

Visual and basic elements are simple to use for simple tasks like storying client name and email and company info

It has a lot of powerful capabilities including API Review collected by and hosted on G2.com.

No auto save on bubble creation means takes a while to learn it

Google Sheet integration video is complicated and needs better explaining.

Videos are basic and probably need redoing soon

Videos were annoying, don't need to see the owner against white background when its software that's being taught

I would suggest taking the Audio from the videos, putting subtitles (as french accent not so easy to understand), and showing the screen that he is referring to. Review collected by and hosted on G2.com.

It is easy to use without a steep learning curve. They offer tutorials and videos that are well developed and easy to follow. The interface is simple and intuitive. The software can be used in a variety of settings as well. Review collected by and hosted on G2.com.

I haven't encountered any issues at this stage but I am only looking at using this product in elearning and not other settings so I wouldn't necessarily know if it works, say for FB. Review collected by and hosted on G2.com.

the system is really well built and easy to move around but the best part is the education that's provided every step of the way. if you follow their education you'll be building a great chat script in no time! Review collected by and hosted on G2.com.

I got in and started playing with stuff before doing the education and I found it hard to "reset" or remove pieces that I had created earlier. I'm sure I was just missing something basic. Review collected by and hosted on G2.com.

Ideta is a highly customizable software, from the design of the chat to the ability to connect APIs and use AI to create a bot that is 100% suited to your needs. Ideta is extremely generous in its price compared to the offerings; I feel it’s an excellent value. I’ve had to communicate with customer support, and Glen has been phenomenal! Ideta supplies a tremendous amount of templates to choose from to help jump-start your bot operation. I love that there is even ecommerce functionality built right in. They seem extremely attentive to their roadmap and continue to improve the software. I’m looking forward to the release of the mobile app to easily respond to live chats. I’m very pleased! Review collected by and hosted on G2.com.

There was a bit of a learning curve for me when I transitioned from other chatbots to Ideta. They seem to be working on training materials, but it felt a bit incomplete to me, and I ended up learning how to use the software mostly through their templates and reaching out to support to get some questions answered. As this is a growing software, there can be some glitches from time to time. Notification of these things occurring would be nice (such as an update being performed to the system, so some glitches may occur and be temporary). There are a few little quirky things with the UI, but nothing to be too picky about. Review collected by and hosted on G2.com.