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identifix Reviews & Product Details

Walter B.
WB
automotive tech
Automotive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about identifix?

Very informative, with group setting everybody has input Review collected by and hosted on G2.com.

What do you dislike about identifix?

When you do a search sometimes that yields no result at all Review collected by and hosted on G2.com.

Recommendations to others considering identifix:

Group input in solving automotive diagnosti needs. Has 2 different labor guides to choose from Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

Yield possible causes really quick. Test results are very conclusive Review collected by and hosted on G2.com.

identifix Overview

What is identifix?

Identifix is an online source for vehicle diagnostics, factory-scheduled maintenance plans, and OEM service & repair information with a database of vehicle symptoms, short-cut tests, and confirmed fixes to help the diagnostic process.

identifix Details
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Product Description

Identifix is an online source for vehicle diagnostics, factory-scheduled maintenance plans, and OEM service & repair information with a database of vehicle symptoms, short-cut tests, and confirmed fixes to help the diagnostic process.


Seller Details
Year Founded
2005
HQ Location
King of Prussia, PA
Twitter
@SoleraInc
2,831 Twitter followers
LinkedIn® Page
www.linkedin.com
1,472 employees on LinkedIn®

Samuel T.
ST
Overview Provided by:

Recent identifix Reviews

Rene V.
RV
Rene V.Mid-Market (51-1000 emp.)
5.0 out of 5
"Get the Information you need , from one source"
I like how you can get tons of manufacturer information on vehicles, diagrams, charts, and specs from one source. Also like how you can get real te...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"quotation aide"
it can be a useful aide. I find the old school books ie mitchell more helpful.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"A great tool for used car departments"
Identifix allows us to find repair times for off brand vehicles that allows us to estimate repair costs to customer and/or to our sales department ...
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identifix Media

identifix Demo - Identifix
Identifix
identifix Demo - Identifix
Identifix
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5 out of 6 Total Reviews for identifix

4.1 out of 5
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5 out of 6 Total Reviews for identifix
4.1 out of 5
5 out of 6 Total Reviews for identifix
4.1 out of 5
G2 reviews are authentic and verified.
Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about identifix?

Identifix allows us to find repair times for off brand vehicles that allows us to estimate repair costs to customer and/or to our sales department for used cars. It also allows us to find out information about off brand cars like wiring diagrams, repair instructions, part locations, etc. Review collected by and hosted on G2.com.

What do you dislike about identifix?

Sometimes there is no labor time available for specific repairs (i.e. engine harness replacement) which makes it difficult to retrieve the proper amount of time when quoting insurance companies for repairs. Also, the system is a little difficult to navigate unless you know exactly what you are looking for and where to go. Review collected by and hosted on G2.com.

Recommendations to others considering identifix:

The two main systems we have seen are prodemand and Identifix. Our autogroup has had the opportunity to use both and have found Identifix to prevail based on the features they have to offer. Before making a commitment it would be helpful to check out all of the features of both systems to see which would meet your needs the best. Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

We have been able to quote out repairs and ensure that we are getting the appropriate labor times to our customers, to our sales department, to insurance companies, and to extended warranty companies. Having a common labor guide makes it more transparent and can also be helpful if labor times are not located in the warranty labor guide for the specific brands you work with. Identifix also allows my technicians who are not necessarily trained to work on specific problems/cars to access repair processes, wiring diagrams, tsbs and other helpful information to help them properly diagnose/repair vehicles. Review collected by and hosted on G2.com.

Rene V.
RV
auto technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about identifix?

I like how you can get tons of manufacturer information on vehicles, diagrams, charts, and specs from one source. Also like how you can get real tech experience on a concern and that can help guide you with your own diagnostic. Review collected by and hosted on G2.com.

What do you dislike about identifix?

Sometimes the information I'm looking for is a little hard to find, or when you search, it’ll say the data is unavailable. I wish I could see docs on my scanner as well. It doesn't let me see certain information on my scan tool because of software differences. Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

I am solving many customer concerns with vehicles and diagnostics that I would've taken much longer to solve without identifix. It helps give me the knowledge I need when researching a matter. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about identifix?

it can be a useful aide. I find the old school books ie mitchell more helpful. Review collected by and hosted on G2.com.

What do you dislike about identifix?

hard to find specific repairs, I have been in the industry for 15 years and have difficulty finding labor times for common repairs. I think the key words should be expanded, it seems like it is only partially completed. I resort to using labor times for warranty and calculating manually, it is easier to do. Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

not solving any problems, I work around it because it is not that helpful. I am not benefitting from this product, at least not very often. Review collected by and hosted on G2.com.

Camron S.
CS
Information Technology Technician / Directory Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about identifix?

It gives the most common cause for your problem whether you search for your problem or your specific code. The search comes back with how to diag the problem an explanation of the system along with other professionals solutions to the same problem in order by amount. Review collected by and hosted on G2.com.

What do you dislike about identifix?

The interface is a bit dated. It has an old look to it. Review collected by and hosted on G2.com.

Recommendations to others considering identifix:

Awesome Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

As an ASE certified auto tech I find its input very insightful. Review collected by and hosted on G2.com.

SH
Automotive Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about identifix?

I like the ease of use and access to tons of information. Review collected by and hosted on G2.com.

What do you dislike about identifix?

I think the identifix hotline should be included in the monthly fee. Review collected by and hosted on G2.com.

Recommendations to others considering identifix:

Get it ASAP it’s great! Review collected by and hosted on G2.com.

What problems is identifix solving and how is that benefiting you?

I am using Identifix everyday to diagnose and repair vehicles.. Review collected by and hosted on G2.com.