Ruby D.
RD
Ruby D.
Incident Response Consultant
Mid-Market (51-1000 emp.)
"Adds Extra Security"
5/5
What do you like best about iDenfy?

the built in AML (Anti Money Laundering) checks is important and idenfy automatically screens users against watchlists which makes us compliant. It can make use of different verification steps depending on user or situation. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Overall the platform is very easy to get around, but the portion of managing user roles and permissions could be a bit easier to use. Review collected by and hosted on G2.com.

PD
Pedro D.
Finance Manager
Financial Services
Small-Business (50 or fewer emp.)
"Very good experience"
5/5
What do you like best about iDenfy?

The pay only per successful ID verification pricing approach offered by idenfy is something we really like. Because we don't pay for customers' poorquality submissions or incomplete attempts, it greatly improves the predictability and cost-effectiveness of managing our verification budget. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

takes some time when cases are escalated to manual reviews from idenfy Review collected by and hosted on G2.com.

Dan A.
DA
Dan A.
Financial Coordinator
Enterprise (> 1000 emp.)
"Strong KYC"
5/5
What do you like best about iDenfy?

The KYC compliance standards are pretty great with Idenfy. It confirms for us we are meeting all regulatory requirements and protecting ourselves from legal issues. The system performs automated checks which save an enormous amount of time. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The ability to export audit data in more formats (directly into our internal audit software) would be helpful. Review collected by and hosted on G2.com.

Forrest R.
FR
Forrest R.
Senior Finance Manager
Mid-Market (51-1000 emp.)
"Document Authentication for Enhanced Security"
5/5
What do you like best about iDenfy?

support for cross device verification is a major convenience for users. They can start the verification process on one device (e.g., their computer) and seamlessly complete it on another (e.g., their smartphone), making the process more flexible and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

While the notifications are helpful, providing more options for customizing the types of notifications we receive and how we receive them (e.g., email, SMS, in-app) would enhance their effectiveness. Review collected by and hosted on G2.com.

Bob M.
BM
Bob M.
Senior Account Analyst
Mid-Market (51-1000 emp.)
"Valuable Data for Investigations"
5/5
What do you like best about iDenfy?

Idenfys continuous authentication feature helps us to recognize and block account takeovers. With the monitoring of users' behavior and the detection of abnormal behavior, iDenfy notifies us about potential security breaches in real-time. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

It could get better to prevent AI generated fraud and integrate directly with our payment processor to automate any chargeback dispute processes. Review collected by and hosted on G2.com.

HG
Hamada G.
Finance Senior Manager
Hospitality
Small-Business (50 or fewer emp.)
"Excellent Reliability"
5/5
What do you like best about iDenfy?

The accuracy of idenfys automatic data extraction (OCR technology) from a variety of ID documents has been amazing even with unclear pictures it accurately captures names, dates and ID numbers. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

takes a while to first setup but other than that its a perfect platform for compliance and security Review collected by and hosted on G2.com.

Ariana v.
AV
Ariana v.
Consultant
Small-Business (50 or fewer emp.)
"A Modern Solution for a Modern Problem"
5/5
What do you like best about iDenfy?

idenfy has made fraud prevention so much easier for us. Their system catches suspicious activity we would have never spotted on our own and it does it all automatically. It's made everything about ID verification easier and more secure. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Being able to customize notifications based on specific events or risk levels, and choose different delivery methods (e.g, email, SMS, Slack), would be very useful. Review collected by and hosted on G2.com.

Ana B.
AB
Ana B.
Oracle Specialist
Enterprise (> 1000 emp.)
"Responsive Support and handles everything"
5/5
What do you like best about iDenfy?

Easy to implement into our mobile application and it provides our users with a smooth verification process. I loved how the verification data and audit trails that idenfy offers make it simpler for us to compile the data we require for our daily compliance reports Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The process relies entirely on having a working smartphone camera and decent internet connection at that moment. Review collected by and hosted on G2.com.

Fernanda R.
FR
Fernanda R.
Finance Specialist
Small-Business (50 or fewer emp.)
"Fraud Prevention"
5/5
What do you like best about iDenfy?

They give us the tools to do KYC and AML across multiple jurisdictions. Now we receive everything in one platform id verification, biometric matching, liveness detection and AML screening. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Sometimes api response times vary during peak hours it slows down and gets back to speed soon though. Review collected by and hosted on G2.com.

Lilli H.
LH
Lilli H.
Project Management
Mid-Market (51-1000 emp.)
"Driving Better Customer Onboarding."
5/5
What do you like best about iDenfy?

My favourite part is how easy and innovative it is to use. The face recognition and verification are worldclass and yet the user interface is so effortless it looks like you’re scrolling a social media feed. Customers get an easy verification that doesn’t bother them a lot. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

adding more languages and fonts would help customers from everywhere Review collected by and hosted on G2.com.