--- title: iDenfy Reviews meta_title: 'iDenfy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 237 reviews by the users' company size, role or industry to find out how iDenfy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 237 scale: '5' date_modified: '2026-07-19' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # iDenfy Reviews **Vendor:** iDenfy **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.9/5.0 **Total Reviews:** 237 ## About iDenfy iDenfy is an identity verification, business verification, anti-money laundering and fraud prevention platform (KYC, KYB, AML) that helps businesses verify identities, detect fraudulent activity, and ensure compliance with regulatory requirements in real time. It provides a suite of tools designed for organizations that need to onboard users securely, meet KYC/AML regulations, and reduce fraud risk across digital channels. iDenfy is commonly used by industries such as financial services, fintech, e-commerce, online marketplaces, gaming, and mobility platforms. The platform combines automated identity verification with human supervision to increase accuracy and minimize false positives. iDenfy supports global document verification, biometric checks, government registries, credit bureau and continuous monitoring, enabling companies to create secure and frictionless onboarding experiences. By integrating iDenfy’s solutions, businesses can streamline their compliance workflows while maintaining user trust and meeting legal obligations. Key features and capabilities include: - Identity Verification: Automated document and biometric verification supporting passports, ID cards, driver’s licenses, and other identity documents from over 200 countries. - Business Verification: Make every company transparent at your fingertips. Verify company ownership, understand who is behind the business, and onboard with greater trust and confidence. - AML Screening: See the risks behind every name. Screen for sanctions, politically exposed persons, and adverse media to detect AML risk early and make confident compliance decisions. - Fraud Prevention: Advanced fraud detection mechanisms such as liveness detection, duplicate checks, and AI-powered risk scoring to identify suspicious activity. - Compliance Tools: Built-in support for KYC (Know Your Customer), AML (Anti-Money Laundering), and GDPR and CCPA requirements to help organizations maintain regulatory compliance. - Integration Options: Flexible APIs and SDKs for web and mobile applications, allowing businesses to integrate identity verification into existing onboarding flows with minimal development effort. - Manual Review: A hybrid approach combining AI automation with trained human specialists for higher accuracy in edge cases. Typical use cases include customer onboarding for financial institutions, age verification for regulated industries, fraud prevention for e-commerce platforms, and user authentication for digital services. iDenfy serves compliance teams, fraud prevention specialists, product managers, and developers who need a reliable and scalable identity verification solution. By consolidating multiple verification and fraud prevention functions into one platform, iDenfy helps organizations reduce operational costs, improve onboarding conversion rates, and protect both their business and users from fraud. Its modular structure enables companies to adopt the features that fit their specific risk profile and regulatory environment. ## iDenfy Pros & Cons **What users like:** - Users appreciate the **fast and accurate identity verification** of iDenfy, streamlining onboarding processes exceptionally well. (84 reviews) - Users value the **effective fraud prevention** features of iDenfy, ensuring safety and compliance efficiently. (47 reviews) - Users value the **high detection efficiency** of iDenfy, which minimizes false rejections and quickly verifies documents. (45 reviews) - Users commend the **efficient ID verification** of iDenfy, enabling fast, smooth onboarding and reliable fraud management. (38 reviews) - Users commend the **efficient integration** and swift onboarding process of iDenfy, enhancing their overall experience significantly. (36 reviews) - Users appreciate the **ease of use** of iDenfy, highlighting its simple integration and seamless functionality. (35 reviews) - Users praise the **seamless integration** and user-friendly nature of iDenfy, enhancing security and compliance effortlessly. (32 reviews) - Time-saving (32 reviews) - Fast Verification (31 reviews) - Compliance (29 reviews) **What users dislike:** - Users face **verification issues** due to blurry documents causing delays and potential manual reviews, impacting the overall process. (28 reviews) - Users experience **slow verification** times, especially with poor document quality, leading to manual review delays. (14 reviews) - Users find iDenfy's pricing **expensive** , especially for smaller businesses and fluctuating user check volumes. (12 reviews) - Users experience **slow performance** during peak times, leading to frustration with the system's speed and responsiveness. (12 reviews) - Users often face **insufficient information** in documentation, which leads to confusion and challenges during setup. (8 reviews) - Limited Customization (8 reviews) - Users desire more **flexibility** in reporting features and pricing options to better meet their verification needs. (7 reviews) - Users report **OCR issues** due to blurred images and difficulties with reading damaged or unclear documents. (7 reviews) - Users experience **delays in process** due to extended manual review times, impacting workflow efficiency in certain cases. (6 reviews) - Inefficient Process (6 reviews) ## iDenfy Reviews ### 1. iDenfy makes customer verification process easy and professional. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaroslavas J. | Head of AML / MLRO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about iDenfy?** Our overall experience with iDenfy was positive. iDenfy made the supervision of customer verification process easy and professional for our company. API was easy to integrate with our other systems. As we purchased iDenfy for everyday use, it was important for us that the platform’s user interface was easy to implement and navigate. Every time we had to contact iDenfy customer support team, they were very helpful - they were quick to respond and helped to find the best solution. **What do you dislike about iDenfy?** No complaints so far, entire process is highly satisfactory. **What problems is iDenfy solving and how is that benefiting you?** We are using iDenfy for remote customer identification and verification. ### 2. Great choice for KYC **Rating:** 4.0/5.0 stars **Reviewed by:** Wes L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about iDenfy?** We identified iDenfy to support our start-up with a KYC integration. The team were supportive in helping with technical documentation and onboarding. We worked with account managers to structure our package which helps us budget for our 1st year of testing and development. **What do you dislike about iDenfy?** Annual contracts which require upfront cashflow are challenging. **What problems is iDenfy solving and how is that benefiting you?** We needed to be able to identify and verify customers seamlessly at checkout. The iDenfy solution integrated well and provides a quick check with details reporting on each customer without the need for customer to download apps. ### 3. Simple use and setup of the application **Rating:** 4.5/5.0 stars **Reviewed by:** Jevgenijs S. | AMLO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about iDenfy?** It was easy to set up the customer-facing application. Simple to use. **What do you dislike about iDenfy?** Politically Exposed Person checks misses **What problems is iDenfy solving and how is that benefiting you?** It helps us to ensure the UBO of the registered data. ### 4. Pefect for our application **Rating:** 5.0/5.0 stars **Reviewed by:** Christian D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about iDenfy?** We researched many verification services and ended up deciding to use iDenfy. We have been using the software for nearly a year now and it has worked very well for our application. The software is simple and straight forward. Implementation was relativaly easy. Their support is top notch and responds quickly. We intend to renew and continue using iDenfy for the forseeable future. **What do you dislike about iDenfy?** The cost is a bit expensive and the credits expire after only one year if they are not used. **What problems is iDenfy solving and how is that benefiting you?** Helping to verify customer identities to prevent fraud and chargebacks. ### 5. iDenfy Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about iDenfy?** Straight forward API documentation which lead to implemenation. Their pricing is as competitive as it gets and their support has been fantastic. Responsive with follow ups. Our account manager as been helpful answering all of our questions and recommending new feature. We use their ID verification service. **What do you dislike about iDenfy?** I just wish their ID verification was faster. **What problems is iDenfy solving and how is that benefiting you?** Needed a ID verification solution and they solved the problem. ID verification was emposed over night on us so we had to move quickly. iDenfy delivered and now we're benefiting. ### 6. iDenfy provides a detailed and easy-to-use AML solution **Rating:** 5.0/5.0 stars **Reviewed by:** Antanas S. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about iDenfy?** The setup itself was very straighforward and well documented. We've also received very swift support whenever we had any question. But the best part about iDenfy is their user interface, all of our teams that use it to review and analyze data had only words of praise for it. **What do you dislike about iDenfy?** Several AML feature parts weren't fully clear and could have been better documented (what additional data could we provide), but we got all the answers from their lovely support team. **What problems is iDenfy solving and how is that benefiting you?** Our platform has a fairly unique userbase with several groups that need different AML approaches. We needed a solution that could cover both one time scans, daily monitoring and provide detailed insights for our finance team. iDenfy provided it all, plus an easy set-up to get things rolling as soon as possible. We now have a proper monitoring system set up and whenever we stumble upon something we don't know or understand, iDenfy's support team is fast to react. ### 7. Most straightforward user verification system **Rating:** 5.0/5.0 stars **Reviewed by:** Ali B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about iDenfy?** The standout feature of iDenfy is its remarkable simplicity during the setup process. Unlike other solutions, iDenfy's straightforward approach made integration a breeze. As a system administrator, I greatly appreciated the readily accessible documentation and assistance provided by iDenfy. By employing their remote ID verification system, we not only streamlined our operational costs but also significantly enhanced the onboarding experience for our platform users. **What do you dislike about iDenfy?** There isn’t much to dislike about iDenfy. We’ve been long-term users of the system which has worked smoothly, however you’d likely need some technical capabilities to integrate quickly. The only issue we ran into long ago was the unavailability of KYB at the time. iDenfy does have that today however. **What problems is iDenfy solving and how is that benefiting you?** Our distinct challenge was that our diverse user base originated from various backgrounds, each accompanied by different types of identification documentation. Normally, we would have had to manually store and gather identification for each user. However, with iDenfy, this manual process has been conveniently automated through their document scanning technology that can handle various types of ID, live face identification, and secure data storage. ### 8. Straight to the point experience for our users **Rating:** 5.0/5.0 stars **Reviewed by:** Mihai Daniel E. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about iDenfy?** The best part of Idenfy is the fact that we could customize our mobile integration to be tailored with our own UX/UI. Their tech support team was always present to guide us. The experience overall from the first open to the end of the journey takes few seconds and our customers loves it. Their APIs are very easy to connect with from any backend. **What do you dislike about iDenfy?** Everything was great so far, we had no complains from our customers, neither from the tech team. **What problems is iDenfy solving and how is that benefiting you?** iDenfy solves for us the complaint part where all our users have to be verified and pass AML in order to participate in special launchpad projects or trade NFTs in a fully complaint way between other customers that also passed the KYC. ### 9. iDenfy changed the way we handle our KYC procedures **Rating:** 5.0/5.0 stars **Reviewed by:** Sander v. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about iDenfy?** It was easy to set up, quick checks on ID documents en personal help when in need of assistance **What do you dislike about iDenfy?** Nothing so far, every dislike has been met with solutions or assistance. **What problems is iDenfy solving and how is that benefiting you?** Our complete KYC process is handled by the expert team of iDenfy ### 10. Ensuring your clients data by offering security and stability services **Rating:** 5.0/5.0 stars **Reviewed by:** Stefanita-Catalin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about iDenfy?** The most helpful thing about iDenfy is given by the effortless process of verifying your clients. The smooth process helps businesses receive accurate data for their activity and compliance with the laws. A business's rights and obligations start by knowing its clientele, making it a healthy and secure company. Also, what I like at iDenfy is their team's attention to the company's needs, which helps you customize the application depending on your activity type and the company's clients. **What do you dislike about iDenfy?** I do not think I dislike something at iDenfy. Until now, for every question or case, we had to resolve, the team from iDenfy helped us and fixed it quickly without any difficulty. **What problems is iDenfy solving and how is that benefiting you?** iDenfy has an essential role in our company's activity. Given the extent of our online activity and offering services worldwide, iDenfy ensures the protection of our clients, offering them the security of their activity using our online product and helping us comply with the legislation that is applying to us. Given the continuous development of digital activity, not only in our case, we all need to understand the importance of knowing your clientele process. It is an essential tool for everyone when digital activity exceeds physical activity. **Official Response from The iDenfy Team:** > Thank you for your review! We're thrilled that iDenfy has helped ensure a smooth and effortless process for verifying your clients. We understand the importance of accurate data and compliance with laws, and our solution aims to support businesses in achieving these objectives. Knowing your clientele can create a healthy and secure company environment. We appreciate your positive mention of our team's attentiveness to your company's needs. Customization is a key aspect of our service, and we strive to tailor the application to fit your specific activity type and clientele requirements. We're glad our team has been prompt and effective in addressing your questions and resolving any issues you've encountered. Providing excellent support and quickly resolving any difficulties is our priority. Please don't hesitate to reach out if you have any further questions or need assistance. ### 11. Very comprehensive and fast KYC screening tool, easy to use and navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Pritesh P. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iDenfy?** Speed, comprehensive screening and ease of use. **What do you dislike about iDenfy?** Nothing obvious comes to mind, its an product that is continuously adapting. **What problems is iDenfy solving and how is that benefiting you?** Identifying individuals and ensuring any flags are raised. ### 12. Good Complianace Products , Good Support **Rating:** 4.5/5.0 stars **Reviewed by:** אייל . | VP R&D, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about iDenfy?** Easy to integrate and implement. Good support. Documentation. API's are clear. **What do you dislike about iDenfy?** Cost is high for C2B or B2C cases. Sandbox is too limited **What problems is iDenfy solving and how is that benefiting you?** Onboarding ### 13. Great support for blockchain project **Rating:** 5.0/5.0 stars **Reviewed by:** Augustinas G. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about iDenfy?** The main benefit was a good understanding of blockchain technology and great integration support. We did not expect such a strong technical understanding & guidance. The team quickly understood our product and suggested the best UX/UI. The API covered our workflow and we've decided to go with iFrame integration. The pricing (paying only per approved verification) saves us around 60% on a monthly basis, so far. **What do you dislike about iDenfy?** To be honest, we haven't faced delays or integration issues. API integration and connection to our dApp occurred within expected time ranges - 1~2 weeks. **What problems is iDenfy solving and how is that benefiting you?** We need iDenfy to make sure our customer's onboarding is compliant & we stop online fraud, during customer's onboarding. Also, the KYC is very fast (around 3 minutes), and customers are satisfied. **Official Response from The iDenfy Team:** > Augustinas, thank you for your review! We're thrilled to hear that iDenfy has greatly supported your blockchain project. As well as our team's strong technical understanding and guidance, particularly in the realm of blockchain technology, has been valuable to you. We're glad we quickly grasped your product and provided suggestions for the best UX/UI. The API integration, along with the iFrame integration option, has seamlessly fit into your workflow. We appreciate your positive mention of our pricing model, which has resulted in significant cost savings for your project. Paying only per approved verification has proven to be advantageous. We're glad you haven't experienced delays or integration issues during the API integration process. Our goal is to provide a smooth and efficient integration experience, and we're pleased that it was completed within the expected time range of 1-2 weeks. Please don't hesitate to reach out if you have any further questions or need additional support. ### 14. Great Customer support and ID validation on point! **Rating:** 4.5/5.0 stars **Reviewed by:** Fallon A. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about iDenfy?** The setup is very easy, the validation of the ID documents is quick and when you have any questions their reply is so fast it is amazing! **What do you dislike about iDenfy?** I have nothing to dislike, we are a long-term customer and we are very happy with their services and support. **What problems is iDenfy solving and how is that benefiting you?** Giving out the ID validation to iDenfy made a real change, we used to get ID documents and validate them by ourselves without really having the expertise. ### 15. Good, fast, friendly with the great support ! **Rating:** 4.5/5.0 stars **Reviewed by:** Olga B. | Coo, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about iDenfy?** Good product, attentive to details trained support staff, very helpful Darius Sulte-can solve all issues. **What do you dislike about iDenfy?** Intuitive frontend, fast IT team if integration is needed, attentive Darius as a key management person to issues raised and feedbacks brought, moving forward with a solution which is developing further and alined to business needs **What problems is iDenfy solving and how is that benefiting you?** We needed to adjust some features and show to the customers specific text before they enter in to the non face to face verification process. And this was already included as a feature. **Official Response from The iDenfy Team:** > Thank you for your review, Olga. Our customer service team strives to provide outstanding and fast service, and we're pleased to hear you appreciated the smooth onboarding journey. ### 16. User friendly ID verification tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sara U. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about iDenfy?** Idenfy was great is providing an identity verification solution that was user friendly for those users with less experience, they also provided a magic link with reduces the amount of time we take to create links, it helps us being more efficient at work, it covers all the countries that we can think of and it's doesn't force people to use their phone to verify their identity, they can also use their laptop camera. Also, Darius has been super quick at replying to any of our queries. So I'm very pleased with the system. **What do you dislike about iDenfy?** No downsides. The only feauture that I would add is the possibility to tick a verification as "complete" on our side. Because sometimes we might get too many at the same time and it can be difficult to manage whether we have added it to the right folder or if it's still pending. **What problems is iDenfy solving and how is that benefiting you?** Identy verification problems. As a result, we are more efficient at work and our onboarding times are quicker. The clients also have a more streamlined onboarding experience. **Official Response from The iDenfy Team:** > Thank you for your review, Sara! We're delighted to hear that iDenfy provides a user-friendly ID verification solution catering to users with varying levels of experience. Our magic link feature has helped streamline the process and increase efficiency in your work. We're proud to offer comprehensive coverage across various countries, with the flexibility of using a phone or laptop camera for verification. We appreciate your positive mention of our team member, Darius, who has been quick to respond to your queries. While we currently don't have the option to mark verifications as "complete" on your end, we appreciate your feedback and will consider it for future improvements. Thank you for your support and for being pleased with our system! If you have any further questions, we're here to assist you. ### 17. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rokas U. | Risk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about iDenfy?** Appreciate the work that iDenfy is doing for us. Started the partnership a year ago which we hope will last for more than that. Also, Idenfy provided great customer and technical support. **What do you dislike about iDenfy?** Cannot point out a single thing to this day **What problems is iDenfy solving and how is that benefiting you?** iDenfy allows to mitigate potential financial and infrastructural risk from incoming riskier prospects ### 18. Comment **Rating:** 5.0/5.0 stars **Reviewed by:** Svetoslav G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about iDenfy?** The partnership with iDenfy helped us to automate the verification process. iDenfy is a convenient and well-functional program that facilitates our work process. We really like the iDenfy's backend. Тhe menu is very well laid out and the information is easy to find. **What do you dislike about iDenfy?** The program reduces the resolution and quality of the photos. **What problems is iDenfy solving and how is that benefiting you?** Facilitates work on the checking and verification of our customers ### 19. Verified in a minute **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas S. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about iDenfy?** I went through iDenfy verification 2 times in the past. While creating accounts for Spark and foxpay. Both went very smoothly and i got verified in a minute. Fun story with the 2nd case with Spark app. I was at shopping and at some point had to rent a car to fit the stuff. Eventually at installed the app, went through the Veriff flow, got access to the car. Truly my best verification experience among others which helped to made my mind for our company to use them! **What do you dislike about iDenfy?** I could not add antything to this field, while the overal experience was perfect. **What problems is iDenfy solving and how is that benefiting you?** Solving the KYC puzzle with straight-through processing For onboarding a customer and meeting the KYC strick compliance. **Official Response from The iDenfy Team:** > Tomas, thank you for sharing your positive experience with iDenfy! We're thrilled to hear that our verification process went smoothly and that you could complete it quickly. It's also great to hear you had a fun and memorable experience using our service with the Spark app. We pride ourselves on delivering a seamless and efficient verification process, and we're glad that it helped you decide to use iDenfy for your company. If you have any questions or feedback in the future, please don't hesitate to reach out to our support team. Thanks again for choosing iDenfy! ### 20. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Viktor K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about iDenfy?** The fast verification process there is a lot of useful data about the verification which helps with fraud prevention. Darius is always available for questions and assists us with any kind of issues which we experience. The pricing is fair. **What do you dislike about iDenfy?** At the moment we didn't experience a major problem. **What problems is iDenfy solving and how is that benefiting you?** iDenfy provides us an easy and fast solution with our KYC which is great for customers as they are verified really fast. **Official Response from The iDenfy Team:** > Thank you for your review, Viktor! We're thrilled you've had a great experience with iDenfy. Our fast verification process, coupled with the availability of useful data, allows for efficient fraud prevention, and we're glad that it has been beneficial for you. We appreciate your positive mention of Darius, who is always available to assist you with any questions or issues that may arise. We strive to offer fair pricing that aligns with our value, and we're delighted that you find it reasonable. We're also glad you haven't encountered any major problems with our service. Please don't hesitate to reach out if you need further assistance or have any questions. Thank you for choosing iDenfy as your verification solution, and we look forward to continuing to serve you in the future. ### 21. Idenfy the best solution for KYC **Rating:** 4.0/5.0 stars **Reviewed by:** Viktoria I. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about iDenfy?** The fast response from all teams. Good looking interface. **What do you dislike about iDenfy?** We have to have a lot of accounts for multibranding. **What problems is iDenfy solving and how is that benefiting you?** They help us to find inconsictensy with the data of the customers and their documents, also checking the players in long lists, for fraud. ### 22. Seamless remote verification with great customer support and advanced functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Jan . | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about iDenfy?** Customer support, smooth integration, ease of use, number of features **What do you dislike about iDenfy?** Occasinal rejection of verification for unsubstantiated reason **What problems is iDenfy solving and how is that benefiting you?** Remote verification of clients ### 23. Smooth sailing **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory B. | CTO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about iDenfy?** Being a sensitive business in cyber-security we needed a strong platform to apply KYC to our customers. Idenfy on-boarding was really smooth and we implemented the solution in a matter of days. The verification flow itself is flawless and reduced payment frauds dramatically leaving us more time to focus on our business. The support and documentation are awesome and breeze to go through. Definitely recommended! **What do you dislike about iDenfy?** We have nothing to report, we had no troube so far! **What problems is iDenfy solving and how is that benefiting you?** Brings KYC to our platform. Prevents payment frauds. **Official Response from The iDenfy Team:** > We appreciate you taking the time to leave such a positive review, Gregory. It's great to hear that iDenfy's KYC solution met your sensitive cyber-security business requirements. It's good to know that the onboarding process was smooth and the solution was implemented within days. We're glad the verification flow significantly reduced payment fraud and allowed you to focus more on your business. Thank you for recognizing our fantastic support and documentation. We strive to continue to deliver the best solution for businesses like yours, providing top-notch ID verification that helps you apply KYC to your customers. Please don't hesitate to reach out if you need any assistance. ### 24. Great software for HR department to verify employees' data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about iDenfy?** Great and fast techinical and customer support service. ID review process is quick. **What do you dislike about iDenfy?** Is complicated to understand pricing plans. **What problems is iDenfy solving and how is that benefiting you?** We need to verify employee's identity before employment. This tool is very useful when employment contract is made remotely. ### 25. Great value and an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Václav V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about iDenfy?** The team at iDenfy was really helpful, the transition to their solution easy, the value is excelent. Highly recommended! **What do you dislike about iDenfy?** We had no complaints at all. The back office and our customers are very happy. **What problems is iDenfy solving and how is that benefiting you?** We need to verify our users identity as part of our AML process and iDenfy has a great solution for that. Unlike other providers, we found iDenfy to be more user friendly. And especially on the commercial side, it was much easier to find a solution that would work for us as a growing startup. **Official Response from The iDenfy Team:** > Thank you for the review, Václav! We're glad that our team at iDenfy has been helpful and that the transition to our solution was easy for you. We're delighted to provide great value, and we appreciate your recommendation. If you have any questions or need assistance, we're here to help. Thank you for choosing iDenfy! ### 26. Incredible Support team, Paired with Robust Software **Rating:** 5.0/5.0 stars **Reviewed by:** Rishab V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about iDenfy?** From their sales team to their technical support, Idenfy nails it. Our Sales rep Robert has been swift to help us with problem-solving and using various integrations. Idenfy was able to onboard us very quickly and help us integrate their technology via Zapier. They have a variety of features that have helped us combat fraud. Their pricing also is very competitive. **What do you dislike about iDenfy?** The only downside we found was the process of paying an invoice. We would love to see Idenfy in the future accept credit card, Paypal or cryptocurrency for their invoices. **What problems is iDenfy solving and how is that benefiting you?** Idenfy's software helped us verify our new users to ensure they are real people. In addition to this, their software helped us identify and combat fraudulent user registration. **Official Response from The iDenfy Team:** > Thank you for your review, Rishab! We are thrilled you are happy with our software and support team. Our team strives to ensure every customer has a seamless experience with our software. We are glad you found our onboarding process and integration via Zapier easy and efficient. We are committed to providing a range of features to combat fraud, and we're glad to hear that they have been helpful to you. We constantly work on new features and updates to ensure our software remains robust and effective. Our pricing is designed to be competitive, and we're glad you found it so. We also appreciate your feedback on payment methods and will consider that as we work to improve our payment processes. Thanks for choosing iDenfy. ### 27. Easy integration and helpful support **Rating:** 5.0/5.0 stars **Reviewed by:** Emilis 2. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about iDenfy?** Quick and simple verification process. iDenfy is an innovative solution with a great base of documents as well as a stream of new features. Their team is fast to reply and easy to communicate with. That’s why we always feel supported, and thanks to their ID verification service, we can save time and leave manual onboarding behind. **What do you dislike about iDenfy?** Nothing to add here. iDenfy’s team shows genuine interest and if needed, offers their help to improve. Our customers are happy with such an easy and straightforward verification process. **What problems is iDenfy solving and how is that benefiting you?** We’ve noticed a reduction in chargebacks and risky international requests. iDenfy helped us create a trusted relationship with our clients and satisfy compliance requirements. The automated onboarding process also helped reduce costs, which is another factor that made iDenfy stand out in the market. **Official Response from The iDenfy Team:** > Emilis, thank you for sharing your positive experience with iDenfy. We're thrilled to hear that our quick and simple verification process, innovative solution, and excellent document base have positively impacted your business. It's always rewarding to hear that our team is fast to reply and easy to communicate with, and we take pride in providing helpful and friendly support to all our customers. We're happy that our ID verification service has saved you time and allowed you to leave manual onboarding behind. It's great to know that your customers are satisfied with the easy verification process. At iDenfy, we always look for ways to improve our service and appreciate your feedback. Thank you for choosing iDenfy as your identity verification provider, and we look forward to continuing to support your business in the future. ### 28. A great compliance solution with a user-friendly back office **Rating:** 5.0/5.0 stars **Reviewed by:** Žana B. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about iDenfy?** iDenfy’s team is constantly updating their KYB platform, which played a major factor for us when we chose their solution. There are plenty of functions and customization options, like automation for clients’ questionnaires, specific rules or blocklists. The KYB dashboard has a user-friendly interface, and our compliance team didn’t need additional training to learn how to work it. **What do you dislike about iDenfy?** We don’t have any issues present with iDenfy. Communication is swift and easy, bringing the needed convenience we looked for in a KYB platform for partners’ verification. **What problems is iDenfy solving and how is that benefiting you?** iDenfy helps us automate AML and KYB checks for our business partners in one place. We didn’t need to integrate the solution via API. Their dashboard holds company data, including different reports and documents, which we can download in PDFs anytime. **Official Response from The iDenfy Team:** > Thank you for sharing your fantastic experience with iDenfy, Žana! We're thrilled that our constantly updated KYB platform, customizable options, and user-friendly interface have been a great fit for your compliance needs. We're delighted that our KYB dashboard was so easy to use that your compliance team didn't need additional training. Our team takes pride in providing a user-friendly and efficient solution, and we're happy to hear that it has made your life easier. Working with customers like you who appreciate our swift and easy communication is always a pleasure. Thank you for choosing iDenfy as your compliance solution provider and for your continued support. ### 29. Efficient, reliable KYC provider **Rating:** 5.0/5.0 stars **Reviewed by:** Gennadi K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about iDenfy?** iDenfy helps mitigate fraud risks via swift and user-friendly identity verification. The solution is fully customizable, which was part of the fact why we chose iDenfy. Proper interface, and iDenfy’s UX is suitable for all sorts of use cases. The support is very good at their job, we trust them completely. **What do you dislike about iDenfy?** Nothing so far. If minor issues appear, they fix it asap. **What problems is iDenfy solving and how is that benefiting you?** iDenfy’s always makes an effort to improve their service, which we value a lot. In conclusion, the KYC service helps detect fraud and fake identities. iDenfy keeps a high success rate, and their specialists are trained to notice inconsistencies quickly if needed. Also, we noticed that iDenfy comes up with new features pretty quickly as well, and our team is considering employing other services. **Official Response from The iDenfy Team:** > Gennadi, we appreciate you took the time to voice your opinion. We're glad you chose iDenfy as your KYC provider while tackling fraud. To hear that you optimized our solution to your liking while enjoying our interface – details we seek to hear from our clients. Thank you for your trust; if any minor inconvenience arises, you know how to reach our support. ### 30. Perfect solution for quick ID verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about iDenfy?** iDenfy has a very attentive team and provides proper support. One of the most unique features is iDenfy’s pricing structure. They cover denied and unsuccessful verifications, which is a great help for us, allowing us to save costs. More importantly, we reduced the verification time to a few minutes, which is basically the new industry standard. **What do you dislike about iDenfy?** No issues so far. Sometimes, in rare occasions, documents fail to pass the check, but since iDenfy has a human KYC team, they quickly respond and approve the real applicants. That’s why the verification process isn’t lengthy, and iDenfy meets our needs. **What problems is iDenfy solving and how is that benefiting you?** From a customer’s perspective, it’s easy to take a photo of their document. iDenfy’s KYC flow is user-friendly, which was ultimately what we were looking for when choosing the right service provider. We’ve benefited from iDenfy’s ID verification solution compliance-wise as well, and we believe that a smooth ID verification solution is one of the key aspects helping us grow our user base. **Official Response from The iDenfy Team:** > Thank you for taking the time to share your positive experience with iDenfy. We're thrilled to hear that our attentive team and proper support have been your standout feature. We're glad our pricing structure has helped save costs for your business. It's fantastic to hear that our solution has reduced your verification time to just a few minutes and that this has become the new industry standard. We appreciate your feedback and are always looking to improve our service. While rare, we understand that sometimes documents may fail to pass the check, and we're glad that our human KYC team can quickly respond and approve real applicants to ensure a speedy verification process. Thank you for choosing iDenfy as your quick ID verification solution, and we look forward to continuing to support your business in the future. ### 31. Great service which lets automate secure customer onboarding without internal interventions **Rating:** 5.0/5.0 stars **Reviewed by:** Robertas K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about iDenfy?** I loved that when integrated, it basically takes care of customer identity verification from start to finish, which not only saved a lot of time but increased transparency among our clients and increased trust of our services. Communication with the team was thorough and relatively quick compared to other similar solutions. **What do you dislike about iDenfy?** Not much to dislike as it does what it says although some parts of the technical documentation are a bit confusing but I guess it depends on the level of developers reading it. **What problems is iDenfy solving and how is that benefiting you?** Our challenge was to register new affiliates and know who they are without spending much effort and time on this. Among gazillion identity services out there idenfy stood out as being different because they don't just provide a tool to verify identities of the customers but the whole service which basically lets us to aumate the process without having to look at the verifications ourselves... **Official Response from The iDenfy Team:** > Robertas, thank you for the positive review. We, as a team, value transparency, and that is why hearing that our identity verification services provide you with this exact thing makes our job worthwhile. To save even more time, if the technical parts of our documentation are challenging to understand, please don't hesitate to communicate with customer support – we are here to explain even the minor details of our solution. ### 32. Complete AML and KYC compliance package for P2P platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about iDenfy?** What I like best is that the solution is simple and easy to use. iDenfy has a fair pricing model, especially for its IDV service, which has a wide document coverage. If needed, iDenfy’s support team is quick with their answers and always transparent, even if the system would benefit from some minor improvements. Their automated PEP and sanctions checks help us stay compliant, at the same time, have a user-friendly onboarding process. **What do you dislike about iDenfy?** As a lending platform, we prioritize user experience and flexibility. After implementing iDenfy’s IDV and AML checks, our team was able to achieve our main goal, which was to ensure security, automate fraud detection, and onboard more clients to our lending platform. The process is now swift and fully secured, so there have been no complaints so far. **What problems is iDenfy solving and how is that benefiting you?** iDenfy’s solutions are easy to integrate, and the team’s communication is straightforward. Additionally, iDenfy offers customization opportunities, like white labeling. AML checks allow us to screen our customers against multiple global watchlists and sanctions lists. We no longer need to worry about compliance issues, as iDenfy updates its global coverage lists and helps us detect potential fraud risks in real-time. **Official Response from The iDenfy Team:** > Thank you for sharing your positive experience with iDenfy. We're glad that our solution is simple and easy to use and that our fair pricing model and wide document coverage have met your needs. It's great to hear that our support team has been quick and transparent with their answers and that our automated PEP and sanctions checks have helped you stay compliant while maintaining a user-friendly onboarding process. We're happy to know that after implementing our IDV and AML checks, your team achieved your main goal of ensuring security, automating fraud detection, and onboarding more clients to your lending platform. We appreciate your feedback and continually seek ways to improve our service. Thank you for choosing iDenfy as your AML and KYC compliance package provider for P2P platforms, and we look forward to continuing to support your business. ### 33. Excellent team, easy to adopt solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Indrek V. | Head of Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about iDenfy?** What we most liked about iDenfy was the easiness of communication and clarity about the product. The feedback from our IT team while setting up the API for the automatic data exchange was that comparing the set-up guidelines to some other competitors' iDenfys´ materials was much more easily understandable and usable. I personally was surprised how quickly were managed from the first contact to start practically using iDenfys´ service in our business. The communication and support were excellent and what is also important to mention is their pricing is transparent and easily understandable, which is not always the case with other market players. Being ourselves a FinTech company we definitely felt a similar mindset and resonance with the approach of getting things done without overcomplicating them. Well done, definitely will suggest iDenfy also to other companies. **What do you dislike about iDenfy?** There is nothing to dislike so far. There are definitely some small things to tweak here and there, but that's rather normal work in process. **What problems is iDenfy solving and how is that benefiting you?** We are using their AML monitoring/checking tool. Thanks to iDenfy we can easily monitor automatically our whole client portfolio for AML purposes and also cover our client onboarding background checks. **Official Response from The iDenfy Team:** > Thank you for the in-depth written review and for giving us a 5-star rating, Indrek! We're proud that you chose iDenfy as your solution and that it worked out in your company's favor. It's lovely to hear that your IT team quickly integrated the ease of setup and use, and the price tag corresponded to your budget. We try our best to provide the most comprehensive materials, as it is crucial to understand everything to a T while working in FinTech. If there's an occurrence when you need to tweak something, please don't hesitate to contact us. We're always here to give easy and quick resolutions, even to minor inconveniences. ### 34. Secure digital AML platform for modern insurance services **Rating:** 5.0/5.0 stars **Reviewed by:** Martynas R. | FT Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about iDenfy?** Operating in the insurance industry requires strict AML measures. iDenfy has every compliance tool in one place, and we don’t need to look for multiple service providers. They provide us with IDV, document verification, and now, business verification services as well. Their support team works 24/7, which is a great bonus. **What do you dislike about iDenfy?** Our team hasn’t experienced any issues while working with iDenfy. They always offer to improve and add new features to their services, so there are no complaints. On top of that, iDenfy covers a wide range of global documents and offers options to customize their solutions depending on your brand or specific requirements. **What problems is iDenfy solving and how is that benefiting you?** Some ID verification and fraud prevention service providers don’t have customization options. We chose iDenfy due to its flexibility. As an insurance company, we manage various cases throughout the day, and we like that iDenfy’s solution allows our clients to easily upload different types of documents, including their insurance policies, insurance claim documents, damage photos, etc. **Official Response from The iDenfy Team:** > Martynas, thank you for your positive review. Having client feedback is vital so that we can improve, and hearing that your company hasn't experienced any issues is what we strive for as a team. We are delighted to hear that iDenfy could be the service provider for all your needs while meeting all security requirements. We customize our solution depending on specific requirements from companies to make a smooth process for anyone involved. Thanks again. ### 35. Simple yet efficient and accurate ID verification solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about iDenfy?** Thousands of supported document types and around 20 languages for the users to choose from. Also, a huge benefit is that the solution is easily integrated. iDenfy ID verification helped us onboard more clients in less time and their team is quick to resolve everything at their end in a speedy manner, which, I believe, is another perk. Overall, so far, so good. **What do you dislike about iDenfy?** It’s hard to dislike something when our business is positively impacted by iDenfy’s solution. **What problems is iDenfy solving and how is that benefiting you?** Mitigating the risks of fraud is crucial in our field. By partnering with iDenfy, we were able to leave all of the administrative work to the experts, as iDenfy allowed us to sit back and focus on other operations. Also, their fully automated verification tool helped us minimize human errors, at the same time, speed up the verification process. It takes us a maximum of three minutes to onboard a user, which is great. **Official Response from The iDenfy Team:** > We appreciate your 5-star review. To hear that our solution positively impacted your business makes our day. We are glad that the integration process was simple and easy and that you could onboard more clients without inconvenience. Indeed, iDenfy supports thousands of document types and 23 languages, to be exact. Let's keep the partnership momentum going, and if you are interested in learning more about our solution, please check our updates page and the link below. ### 36. Solved our expensive fraud problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about iDenfy?** iDenfy solution is surprisingly easy to use as usually you need to do some sort of integration which is costly and takes time. However, their Dashboard and "Magic link" allowed us to start using ID verification in a day from signup. **What do you dislike about iDenfy?** No issues. We were missing a few languages in their verification interface once we started, but they added them later on their site. Now everything seems to work fine. **What problems is iDenfy solving and how is that benefiting you?** We sell fragile and sensitive equipment in big batches all over the world, so we do not want to risk having fraudulent orders, fake addresses, or returns upon chargebacks etc. It minimized the risk level for us to basically non-existing. Actually, their ID verification works as great prevention too. Once fraudster sees that they will need to capture their ID and selfie, they usually change their minds:) **Official Response from The iDenfy Team:** > Thank you for giving us a 5-star review. We're thrilled that our solution has helped quickly solve your expensive fraud problems. We understand that integrating new solutions can be costly and time-consuming, so we strive to make our platform as user-friendly as possible. We're glad our dashboard and "Magic link" allowed you to use our ID verification service within a day of signing up. We appreciate your feedback regarding the need for additional languages in our verification interface, and we're glad to have added them to our site to meet your needs. Thank you for choosing iDenfy as your trusted ID verification provider. If you have any further suggestions or feedback, please don't hesitate to contact us. We're committed to providing you with the best possible solutions and support. ### 37. Excellent identity verification platform with flexible contract terms and very good pricing model **Rating:** 4.5/5.0 stars **Reviewed by:** Angel A. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about iDenfy?** According to our experience with iDenfy, we receive excellent service and great support. The ease of use of the platform is superb and integration with our product was no hassle at all. A nice feature for fraud detection is checking the location of the phone number provided. The service includes manual verification on top of the automated one, as well as standard 3D liveness detection for fraud protection. **What do you dislike about iDenfy?** We would be happy to see additional verification options available - like proof of address through utility bills or payslips. The OCR of local ID card names could be better. **What problems is iDenfy solving and how is that benefiting you?** iDendy helped us solve the online onboarding of customers by integrating their solution into our mobile app. The whole process takes less than a minute, which really helps. **Official Response from The iDenfy Team:** > Angel, thank you for your review. It is nice to hear that iDenfy provided excellent service and support. We're glad that the integration process seemed seamless and without additional problems. If you are looking for extra verification options, please check our website because we offer proof of address services. Please get in touch with our support if you would be interested in adapting it to your business's needs. As for the OCR, we will be sure to share it with the team. Thanks again. ### 38. Great compliance solution **Rating:** 4.5/5.0 stars **Reviewed by:** Aneta B. | Senior Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about iDenfy?** One of the features we like best is the fact that verification links are available on various devices and there is no requirement to download the app. Idenfy is a great solution in terms of providing security of personal data storage for a period of time as required by the regulations. We appreciate their helpful and responsive team. **What do you dislike about iDenfy?** Sometimes the platform returns not conclusive/false positive results which require additional checks from either our team or Idenfy team. There is definitely a scope for more time savings for both parties involved in the process. **What problems is iDenfy solving and how is that benefiting you?** ID and AML checks to comply with UK AML regulations are managed electronically (time-saving) and personal data is stored securely. **Official Response from The iDenfy Team:** > Thank you, Aneta, for sharing your experience with iDenfy. It's lovely to hear that you and your company enjoy that our solution can be accessed on various devices. Although you had instances where the results came back non-conclusive or false positive, we use the model where we double-check each verification and use 24/7 Human Supervision to give clients an additional layer of security. Even though sometimes it takes additional checks, you only have to pay for approved verifications only. Thanks again; please don't hesitate to contact our support team if you encounter any inconveniences. ### 39. Quality product that is easy to integrate. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Z. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about iDenfy?** Their products and API documentation are easy to use and get started. It only took me a day to integrate it directly into our product and begin testing it out. Once we were able to test the product verification, we were impressed by the easy to understand UI and the verifications were done in a very timely manner. Not to mention the video recording was cool. **What do you dislike about iDenfy?** I would see the widget expand its customization options, but overall it is plug and play. Overall the product had very little to nothing to dislike. I would recommend it. **What problems is iDenfy solving and how is that benefiting you?** It solves our ability to validate our users for KYC. In addition, it lowered the amount of development and quickly integrated with our product. The pricing model was also a great differentiator when making our decision. ### 40. 4+ years of experience with iDenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Darius O. | MLRO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about iDenfy?** As a customer of iDenfy, I am happy with the service quality, the company's customer support and the executives' engagement when needed. The product iDenfy offers works perfectly, and we never had any significant issues. I appreciate the company's collaboration, willingness to improve and listening to what customer has to say. **What do you dislike about iDenfy?** A wide scope of compliance products under the same umbrella is convenient for any FI. I am looking forward to when iDenfy is going to offer transaction monitoring and risk-scoring options :) Despite that, I am also happy with the company's current development. **What problems is iDenfy solving and how is that benefiting you?** Sanction/PEP Screening and remote onboarding of individuals according to the FIU's technical requirements. **Official Response from The iDenfy Team:** > Darius, thank you for your 5-star review. Your loyalty of more than four years means a lot to us. We're pleased to hear that our solution can offer everything you need. As for the missing pieces, transaction monitoring is already on the roadmap. Risk scoring is a continuous improvement, and we already provide a risk assessment from the user's email, phone, payment card, or IP address. Further advancements are incoming. ### 41. One Year Review **Rating:** 3.5/5.0 stars **Reviewed by:** Kristen G. | Founder & Notary Public, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about iDenfy?** I can access Idenfy form anywhere -- I have so many devices, and the fact that logging in is so seamless was a super plus! **What do you dislike about iDenfy?** In my line of work, many clients wait until the last possible moment to run their identifications. Idenfy is an amazing tool that can be used in such a pinch. There is not anything that I dislike about the service or company. **What problems is iDenfy solving and how is that benefiting you?** Verifying client IDs is imperative to my business model. It is required for every single client I work with. Idenfy has been able to fill the gap that I had to fill this requirement. **Official Response from The iDenfy Team:** > Kristen, we appreciate that you took the time to write us a review. One of the main aims of iDenfy is to make our solution accessible everywhere, which is why we are trying to perfect the verification process from every device possible. We are glad there was no hassle with that in the year you've been with us. Thank you for your loyalty and for giving us time to improve. ### 42. Reliable all-in-one compliance solution with great back office. **Rating:** 5.0/5.0 stars **Reviewed by:** Aris D. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about iDenfy?** As a legal business consulting / attorney agency we have a lot of distant communication with our clients and partners, so having a totally remote way of identifying private persons and verifying their businesses is a top priority. I must say that the use of iDenfy dashboard is quite intuitive and the learning curve is very short. **What do you dislike about iDenfy?** Nothing to dislike so far as if any questions arise, their communication is very responsive. **What problems is iDenfy solving and how is that benefiting you?** We are not a regulated institution, however, we choose to do non-face-to-face identity verification of our prospects when they have no possibility to visit our premises. PEP, Sanctions, Adverse media and business verification is also our day-to-day activity. **Official Response from The iDenfy Team:** > Aris, thank you for sharing your experience with iDenfy. We're glad to hear that our all-in-one compliance solution helps businesses and attorneys. Providing successful remote verifications is our top priority, so it is terrific to hear that we could fulfill your client's needs, making this a win-win partnership. Again, thank you for the 5-star review and for being satisfied with our solution. ### 43. Very good Service and Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about iDenfy?** Idenfy is a fast and secure onboarding solution for international users **What do you dislike about iDenfy?** The price is high for low volumes but the support is very good! **What problems is iDenfy solving and how is that benefiting you?** Througth Idenfy we make sure every users is unique to fight ad-fraud ### 44. Powerful product with professional customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about iDenfy?** Pricing model, straightforward implementation, personal approach and extraordinary communication both from iDenfy's sales and customer care department. **What do you dislike about iDenfy?** The absence of pay-as-you-go pricing model, but this is common in the industry. **What problems is iDenfy solving and how is that benefiting you?** iDenfy helped us to launch a modern onboarding flow, mittigate fraud while keep conversion ratios high and costs per user low. **Official Response from The iDenfy Team:** > Thank you for your review! We're glad that our pricing model has been a positive aspect for you and that the straightforward implementation process has been seamless. Our approach and exceptional communication from our sales and customer care departments aim to ensure your satisfaction and success. While we understand your preference for a pay-as-you-go pricing model, we want to assure you that our pricing structure aligns with industry standards. We appreciate your feedback and will consider it for future enhancements. Thank you for choosing iDenfy, and we look forward to continuing to serve you with our powerful product and professional customer support. ### 45. A proven and powerful identification service provider. **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about iDenfy?** The identification process is very smooth and works in all European countries we need. Customer service is great, and they are ready to go within days. It feels like a partnership, as they also post & share success stories about their customers. **What do you dislike about iDenfy?** Registrations come at a price (although the models are very transparent and fair), plus in some countries any form of online ID verification process has a bad image - but this is true for ANY solution you use. **What problems is iDenfy solving and how is that benefiting you?** We are recruiting a Europe-wide jury of 10,000 citizens and needed a quick, easy, reliable and affordable way of identifying applicants online to avoid bots, duplicates and fake registrations. **Official Response from The iDenfy Team:** > Stefan, we appreciate your review. You are correct. We see our clients as partners, and sharing our success stories is a big bonus to tell the world how grateful we are to provide a good product for businesses in need. Our team is happy that your integration was easy and quick. As for the registrations, we try to deliver transparent and straightforward prices and the most reasonable offer. Thank you for choosing iDenfy. ### 46. Perfect solution for users identification **Rating:** 5.0/5.0 stars **Reviewed by:** Justas I. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about iDenfy?** iDenfy allows us to confirm our users' identities without additional human resources. We don't need to develop our own software or hire people to make this process - iDenfy does all the work perfectly. iDenfy team is very strict about what is related to the identification process - it's very important to our organization. **What do you dislike about iDenfy?** It's very hard to find any downsides of iDenfy - their team is doing a really great job. **What problems is iDenfy solving and how is that benefiting you?** iDenfy helps us to identify our users - this is very important for our business to know our clients. It's also making our organization more productive as we don't need to be included in this process. **Official Response from The iDenfy Team:** > Justas, we appreciate your review. We value the time you invested in checking in with us. It's encouraging to learn that with ID verification, we can simplify operationalizing your organization's growth without the additional hassle. Once again, many thanks. ### 47. A true friend for any EU Fintech **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about iDenfy?** Highly accurate core service - ML risk mitigation, client document scan, superb liveness check. Excellent Support - superb reply quality, speed and engagement; Support is ready to go the extra mile to help you. Intuitive and flexible UI. Continuous improvements and new products in response to client needs. **What do you dislike about iDenfy?** Sometimes it is hard to identify why some clients can't experience a smooth transition to the Identify page via the chosen device. Sometimes it s hard for some less tech-literate users to comprehend how to use the service via a mobile phone. **What problems is iDenfy solving and how is that benefiting you?** As a regulated company, we must follow strict AML guidelines and keep track of a large body of data to manage the associated ML risks. It starts with client onboarding, where Idenfy comes in very handy, providing its users (like ourselves) with a powerful tool to screen clients for possible Sanctions, ML and Fraud risks. In addition, Idenfy bolsters robust 3D face recognition combined with various algorithms to ensure impeccable onboarding. **Official Response from The iDenfy Team:** > Thank you for your feedback. It is excellent to see constructive and straight to the point made comments about our solution. It is nice to hear that you enjoyed the primary services of iDenfy and that we are trying to improve daily. As for the issues that come up, please don't hesitate to contact us, as we are here to help when users are having a more challenging time comprehending Tech related terms or a more burdensome transitioning process. Thanks once again. ### 48. Great product and team! **Rating:** 5.0/5.0 stars **Reviewed by:** Antonis P. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2022 **What do you like best about iDenfy?** As a licensed corporate service provider, we must identify and verify our clients. iDenfy added value to our onboarding process by reducing onboarding time and making the process very easy for our compliance department and the clients. Excellent customer service, lightning-fast implementation and efficient support when needed. **What do you dislike about iDenfy?** Nothing to add here. Everything works fine so far. Whenever needed, they had the solution provided within minutes. **What problems is iDenfy solving and how is that benefiting you?** Customer identification and verification. Risk management. **Official Response from The iDenfy Team:** > Antonis, thank you for your 5-star review. Making digital onboarding smooth while staying compliant is key which is why it is fantastic to hear that iDenfy was able to reduce onboarding time and make the whole process easy for your clients. We strive to hear this information. Thanks a lot; let's improve together, and if anything comes up, don't hesitate to contact our support. ### 49. A reliable client verification and regulatory compliance solution **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandrs P. | VIAINVEST platform lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about iDenfy?** We value the trust of clients gained during the VIAINVEST platform's six years of operation. Every time we work with new business partners, we also credit part of this trust to them. Therefore, we choose our partners carefully because of the importance of the tasks outsourced. The important thing we learned about iDenfy is that they offer an all-in-one solution for identification and screening. This means we can accomplish all of the project tasks with just one partner, which means less time will be spent on development. Many organizations, including the Bank of Lithuania, trust iDenfy, which is critical when evaluating the trustworthiness of a partner with whom we work. **What do you dislike about iDenfy?** So far, our collaboration has been excellent. **What problems is iDenfy solving and how is that benefiting you?** As one of Europe's most reliable investment platforms, VIAINVEST's goal is to continuously provide our investors with top-quality service. Clients anticipate a quick onboarding and screening process with minimal checks and documentation. On the other hand, in full compliance with regulations and our security policies, we aim to maintain the highest quality for risk assessments and client identification. To bridge the gap, we partnered with iDenfy to comply with the latest standards while offering customers a seamless onboarding and investing experience. **Official Response from The iDenfy Team:** > Thank you for taking the time to share your feedback with us and giving iDenfy a five-star rating, Aleksandrs. We're delighted to learn that for VIAINVEST, we were able to be an all-in-one identity verification and fraud prevention platform. Your comment about our technology is appreciated and essential. It is a special thing to have earned a partner's trust, and we are glad we can do so. Thanks again for your review! ### 50. iDenfy has saved us lots of time and improved our KYC **Rating:** 5.0/5.0 stars **Reviewed by:** Ross S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about iDenfy?** The easy to use API. Setup a request for verification and the software does the rest., We started using google sheets, Zapier and iDenfy and it worked great. Now we have a fully integrated system **What do you dislike about iDenfy?** Nothing, they continue to improve the software all the time **What problems is iDenfy solving and how is that benefiting you?** We use iDenfy to vet our sellers and also to make sure the users who are placing bids on our website are real people. **Official Response from The iDenfy Team:** > Thank you for the positive review, Ross. At iDenfy, we aim to provide our clients with a seamless verification process through our API, and it's great to hear that it has saved you a lot of time. We're happy to hear that the integration process went smoothly and you were able to create a fully integrated system. We're always working on improving our software to provide the best service possible, and we appreciate your support. Thanks for choosing iDenfy as your KYC provider. ## iDenfy Discussions - [What is iDenfy used for?](https://www.g2.com/discussions/what-is-idenfy-used-for) - 1 comment - [View iDenfy pricing details and edition comparison](https://www.g2.com/products/idenfy/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+02%3A09%3A45+-0500&secure%5Bsession_id%5D=63c77fac-2de8-4fa0-a03b-5c33064effb7&secure%5Btoken%5D=1749b6f3e120c3d79a97676e3bc80acdc560ab25fdd2862cc009541139706b98&format=llm_user) ## iDenfy Integrations - [Bubble](https://www.g2.com/products/bubble/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iDenfy Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Fraud Detection** - Name Matching - Watch List - Scoring - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Administration** - Encryption - Audit Trails - Regulatory Compliance **Identity Verification** - ID Scanning - KYC - Credit Check **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Agentic AI - Digital Customer Onboarding** - Decision Making **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top iDenfy Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (114 reviews) - [Sumsub](https://www.g2.com/products/sumsub/reviews) - 4.6/5.0 (115 reviews) - [Ondato](https://www.g2.com/products/ondato/reviews) - 4.8/5.0 (80 reviews)