--- title: iDenfy Reviews meta_title: 'iDenfy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 237 reviews by the users' company size, role or industry to find out how iDenfy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 237 scale: '5' date_modified: '2026-07-18' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # iDenfy Reviews **Vendor:** iDenfy **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.9/5.0 **Total Reviews:** 237 ## About iDenfy iDenfy is an identity verification, business verification, anti-money laundering and fraud prevention platform (KYC, KYB, AML) that helps businesses verify identities, detect fraudulent activity, and ensure compliance with regulatory requirements in real time. It provides a suite of tools designed for organizations that need to onboard users securely, meet KYC/AML regulations, and reduce fraud risk across digital channels. iDenfy is commonly used by industries such as financial services, fintech, e-commerce, online marketplaces, gaming, and mobility platforms. The platform combines automated identity verification with human supervision to increase accuracy and minimize false positives. iDenfy supports global document verification, biometric checks, government registries, credit bureau and continuous monitoring, enabling companies to create secure and frictionless onboarding experiences. By integrating iDenfy’s solutions, businesses can streamline their compliance workflows while maintaining user trust and meeting legal obligations. Key features and capabilities include: - Identity Verification: Automated document and biometric verification supporting passports, ID cards, driver’s licenses, and other identity documents from over 200 countries. - Business Verification: Make every company transparent at your fingertips. Verify company ownership, understand who is behind the business, and onboard with greater trust and confidence. - AML Screening: See the risks behind every name. Screen for sanctions, politically exposed persons, and adverse media to detect AML risk early and make confident compliance decisions. - Fraud Prevention: Advanced fraud detection mechanisms such as liveness detection, duplicate checks, and AI-powered risk scoring to identify suspicious activity. - Compliance Tools: Built-in support for KYC (Know Your Customer), AML (Anti-Money Laundering), and GDPR and CCPA requirements to help organizations maintain regulatory compliance. - Integration Options: Flexible APIs and SDKs for web and mobile applications, allowing businesses to integrate identity verification into existing onboarding flows with minimal development effort. - Manual Review: A hybrid approach combining AI automation with trained human specialists for higher accuracy in edge cases. Typical use cases include customer onboarding for financial institutions, age verification for regulated industries, fraud prevention for e-commerce platforms, and user authentication for digital services. iDenfy serves compliance teams, fraud prevention specialists, product managers, and developers who need a reliable and scalable identity verification solution. By consolidating multiple verification and fraud prevention functions into one platform, iDenfy helps organizations reduce operational costs, improve onboarding conversion rates, and protect both their business and users from fraud. Its modular structure enables companies to adopt the features that fit their specific risk profile and regulatory environment. ## iDenfy Pros & Cons **What users like:** - Users appreciate the **fast and accurate identity verification** of iDenfy, streamlining onboarding processes exceptionally well. (84 reviews) - Users value the **effective fraud prevention** features of iDenfy, ensuring safety and compliance efficiently. (47 reviews) - Users value the **high detection efficiency** of iDenfy, which minimizes false rejections and quickly verifies documents. (45 reviews) - Users commend the **efficient ID verification** of iDenfy, enabling fast, smooth onboarding and reliable fraud management. (38 reviews) - Users commend the **efficient integration** and swift onboarding process of iDenfy, enhancing their overall experience significantly. (36 reviews) - Users appreciate the **ease of use** of iDenfy, highlighting its simple integration and seamless functionality. (35 reviews) - Users praise the **seamless integration** and user-friendly nature of iDenfy, enhancing security and compliance effortlessly. (32 reviews) - Time-saving (32 reviews) - Fast Verification (31 reviews) - Compliance (29 reviews) **What users dislike:** - Users face **verification issues** due to blurry documents causing delays and potential manual reviews, impacting the overall process. (28 reviews) - Users experience **slow verification** times, especially with poor document quality, leading to manual review delays. (14 reviews) - Users find iDenfy's pricing **expensive** , especially for smaller businesses and fluctuating user check volumes. (12 reviews) - Users experience **slow performance** during peak times, leading to frustration with the system's speed and responsiveness. (12 reviews) - Users often face **insufficient information** in documentation, which leads to confusion and challenges during setup. (8 reviews) - Limited Customization (8 reviews) - Users desire more **flexibility** in reporting features and pricing options to better meet their verification needs. (7 reviews) - Users report **OCR issues** due to blurred images and difficulties with reading damaged or unclear documents. (7 reviews) - Users experience **delays in process** due to extended manual review times, impacting workflow efficiency in certain cases. (6 reviews) - Inefficient Process (6 reviews) ## iDenfy Reviews ### 1. Driving Better Customer Onboarding. **Rating:** 5.0/5.0 stars **Reviewed by:** Lilli H. | Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about iDenfy?** My favourite part is how easy and innovative it is to use. The face recognition and verification are worldclass and yet the user interface is so effortless it looks like you’re scrolling a social media feed. Customers get an easy verification that doesn’t bother them a lot. **What do you dislike about iDenfy?** adding more languages and fonts would help customers from everywhere **What problems is iDenfy solving and how is that benefiting you?** idenfy has completely changed the way we verify users. We’ve been able to onboard new users faster and more safely with identity verifications performed quickly and correctly. Not only has this reduced the risk of fraud, it has also made the customer experience better and they are more comfortable in their data being safe. ### 2. Costeffective Way to Reduce Online Risks **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina M. | Financial Assurance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about iDenfy?** By having a process to verify individuals who partner with us more deeply like regular volunteers or major donors, idenfy helps us maintain a more trusted and safe environment for our foundations community. **What do you dislike about iDenfy?** Verifying international nonprofit companies can sometimes be more difficult than standard individual checks. **What problems is iDenfy solving and how is that benefiting you?** It helps a lot by adding a layer of verification when were building new relationships ### 3. Data We Can Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Wilburn D. | Senior Finance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2025 **What do you like best about iDenfy?** iDenfy is my number one choice for any issues connected to identity verification processes. It is dependable, fast, and convenient. I still can’t imagine my work without it. For the second in a row, iDenfy appears to be growing and enhancing its performance. This is because they frequently updated it and introduced new features, which makes us know that we’re working with something that has already been designed for future use. **What do you dislike about iDenfy?** providing more flexibility in the choice of MFA methods (e.g., allowing users to choose between SMS, authenticator apps, or security keys) **What problems is iDenfy solving and how is that benefiting you?** We have become stronger against fraud, and our platform became safer for everyone; idenfy helped us to achieve our goals in the field of user verification, onboarding, and fraud prevention. It’s been a really valuable investment. ### 4. Technology Management **Rating:** 5.0/5.0 stars **Reviewed by:** Raissa M. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about iDenfy?** idenfys KYC verification is really efficient. Their OCR accuracy is nice and the overall verification process is very fast. This creates a easy and smooth onboarding experience for our clients which we value the most and the risk assessment features also give us valuable information for managing fraud. **What do you dislike about iDenfy?** There's not a lot of flexibility to customize the verification flow itself. It's a fairly standardized process. **What problems is iDenfy solving and how is that benefiting you?** It is an essential part of our platform, it allows us to easily fast and securely verify the identity of our clients. It verifies that they are exactly who they say they are and helps us stop fraud. ### 5. Good Support for Custom Rules **Rating:** 5.0/5.0 stars **Reviewed by:** Olga W. | Senior Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2025 **What do you like best about iDenfy?** In addition to the usual checks we have certain very specific KYC requirements. Along with iDenfy's basic testing process, we can add our own rules and logic using their API. **What do you dislike about iDenfy?** A simpler and easier to understand interface for managing custom rules would be wonderful. **What problems is iDenfy solving and how is that benefiting you?** It enables us to customize the KYC procedure to our unique risk profile and what the company needs. ### 6. Flexible and Secure Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Aurora S. | Finance and Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about iDenfy?** The beauty of iDenfy is that it can do it all. The system allows us to easily verify users from multiple industries. From ecommerce to finance any industry, the range of verification needs idenfy is flexible enough for. I also like that it supports multiple identity document types (especially when we are scaling and adding customers from different geographies). **What do you dislike about iDenfy?** There is always room for a bit more customer service when something goes wrong. While responsive most of the time, it does take a bit longer than we thought to get an accurate answer. **What problems is iDenfy solving and how is that benefiting you?** idenfy’s advanced verification features have helped us automate a lot of our user onboarding without compromising any of our data. Having the ability to report in-depth on verification information allowed us to optimize our processes and keep up with security risks. It’s not only helped onboarding, but also our UI overall is faster. ### 7. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie D. | QA Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about iDenfy?** Idenfy has tools to replicate various verification scenarios, i.e., edge scenarios and error scenarios. The API has a solid design, it's documented and it plays nice with our tools. It really made my life easier. We have huge traffic bursts from time to time, and I was afraid verification would be a bottleneck. But iDenfy handles it like a champion. **What do you dislike about iDenfy?** process of migrating configurations between environments could be more easier **What problems is iDenfy solving and how is that benefiting you?** KYC and AML regulations are constantly changing. iDenfy makes it relatively easy to update our verification process to comply with new rules. We don't have to rewrite our entire integration. ### 8. Beyond the standard list checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Ada S. | Member Relations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about iDenfy?** The process of setting up a new customer became much more reliable. The system checked that the ID given was accurate and instantly checked the person against any global watchlists that were needed. This was all done in one procedure. **What do you dislike about iDenfy?** Sometimes the verification process took longer for customers submitting IDs from less common countries. **What problems is iDenfy solving and how is that benefiting you?** It got rid of the hassle of having to run multiple checks one after the other. This helped us by speeding up the process of adding compliant customers and lowering the risk of making mistakes manually. ### 9. Enhancing Conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Christian W. | Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about iDenfy?** The customer support is top notch and the analytics toolkit is awesome at iDenfy. This gives me the ability to make decisions quickly and with confidence due to the specific response codes and platform speed has made it way faster in our verification process. **What do you dislike about iDenfy?** Add in more languages and we’d be on our way to expanding to global markets. **What problems is iDenfy solving and how is that benefiting you?** Since using iDenfy for remote verification, we’ve kept fraud signing to a minimum and made sure that only genuine users are accepted. This has given us a better basis for our work and a better level of trust. ### 10. Helps Us See Our Money Risks Better **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen B. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about iDenfy?** we can easily know that our customers are properly KYC checked helps us understand our business's money risks better. We have a clearer picture because we know who we are dealing with. **What do you dislike about iDenfy?** reports have lots of details, sometimes I just need a very simple summary for quick meetings. **What problems is iDenfy solving and how is that benefiting you?** It gives us better information about our customers. ### 11. Affordable Way to Do Basic AML Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Cashington M. | Owner, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about iDenfy?** i really like that idenfy includes automated checks against money laundering lists. It really helps us meet some basic compliance rules without needing a big and expensive compliance department. **What do you dislike about iDenfy?** having more user interface customisation options for the user would make it easy to match our brands design. **What problems is iDenfy solving and how is that benefiting you?** helps us do necessary AML screenings costeffectively and reducing risks. ### 12. Building Trust with Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin H. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 01, 2025 **What do you like best about iDenfy?** iDenfy is our trusted partner in building confidence among our users by providing an unobtrusive and safe verification. The simplicity of their platform and the fact that they care about data privacy ensures our users know that their data is being held securely. They offer fast verifications and excellent customer service. **What do you dislike about iDenfy?** absolutely great experience but having more support languages would be good **What problems is iDenfy solving and how is that benefiting you?** Trust is everything in the digital age. We get that trust from iDenfy’s open, secure verification system, and with that we can increase user engagement and retention. ### 13. Top Marks for iDenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda H. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about iDenfy?** idenfy combines accuracy and ease of use in a way that's hard to find. The platform works extremely well at finding real identities and fraud, and it's easy for us and our clients to use. **What do you dislike about iDenfy?** The platform works well but needs an easier way to use the reporting dashboard. Our business needs easier ways to generate custom reports that show our essential performance numbers. **What problems is iDenfy solving and how is that benefiting you?** Idenfy helps us to authenticate customers promptly and efficiency which supports our business operations. ### 14. Fast and Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas P. | Key Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about iDenfy?** Alongside just the standard check, idenfy further shares data about why some of the verifications fail. This helps us to adjust our instructions for our customers and increase the success rate. Also Integrated easily with our existing systems without any disruptions **What do you dislike about iDenfy?** Occasional false positives require manual review. **What problems is iDenfy solving and how is that benefiting you?** Eliminates manual ID checks. Saves time and reduces most of the errors. ### 15. Global Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Robert H. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about iDenfy?** Knowing we're meeting all the KYC and AML regulations without having to become experts ourselves is a huge relief. iDenfy handles the complexities for us. **What do you dislike about iDenfy?** helpful if there were more prebuilt integrations with other tools we use like our CRM. **What problems is iDenfy solving and how is that benefiting you?** Training time for new employees on the verification process is down to practically zero. That's time (and money) saved and helps them focus on customer service faster. ### 16. Comprehensive Document Verification **Rating:** 5.0/5.0 stars **Reviewed by:** joanna s. | Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about iDenfy?** The platform checks documents very well. From passports to drivers licences and ID cards, there is incredible performance when it comes to identifying fake or forged documents. That gives us the security that the documents we are provided are genuine. **What do you dislike about iDenfy?** There’s always room to improve AI accuracy, especially when it comes to detecting more sophisticated forms of fraud, but overall, it’s highly effective. **What problems is iDenfy solving and how is that benefiting you?** The face and document matching feature has saved us a lot of time in identity verification. We’ve seen fewer errors, faster onboarding, and a reduction in fraud, making it easier to trust the system. ### 17. Stay Ahead **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra V. | Trading Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about iDenfy?** Automated KYC is fantastic. It helps us stay compliant with changing laws as well as it is a safe and trusted way to check customer identity. idenfy’s document verification accuracy is exceptional and the interface is easy for both our technical and non technical teams to navigate. **What do you dislike about iDenfy?** Nothing significant to mention great job by idenfy **What problems is iDenfy solving and how is that benefiting you?** We now perform more verification remotely, saving time and manual supervision. This has enabled us to continue providing a good level of service and keep our operations as accurate and safe as possible. ### 18. A Trusted solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom t. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about iDenfy?** I like the flexibility of their platform. We’ve been able to customize the verification process to meet various compliance requirements in many different regions and the reporting is also very useful in helping us optimising our verification strategy. **What do you dislike about iDenfy?** The only problem we’ve seen is a slight delay sometimes when many people are using it. It doesn’t happen often, but it can be annoying when it does. Other than that, everything is fine. **What problems is iDenfy solving and how is that benefiting you?** Idenfy has been a great asset in helping us maintain compliance with KYC regulations. It has simplified our identity verification and made it easier to detect potential risks early on. ### 19. Maintains Accuracy Even with Many Client Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel O. | Senior Manager Finance & Controlling, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about iDenfy?** I like how idenfy provides a clear verification status that both our compliance team (who manages the checks) and my finance team (who act on approved clients) can easily see. **What do you dislike about iDenfy?** We wish pricing tiers offered more flexibility for companies with highly variable monthly check volumes. **What problems is iDenfy solving and how is that benefiting you?** It reliably handles the scale of client verification our business requires and It speeds up the critical initial step of client verification ### 20. Smooth verification everytime **Rating:** 5.0/5.0 stars **Reviewed by:** Bernardo S. | Software QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about iDenfy?** It's so easy to use! The integration was really fast, and we didn't have to spend weeks figuring it out. People just don't want to deal with complicated processes during the signup stage, and iDenfy makes it super straightforward. Also, the verification speed is much faster than what we had before. **What do you dislike about iDenfy?** So far, I can’t say there’s much to complain about **What problems is iDenfy solving and how is that benefiting you?** with idenfy we have really improved the speed of user approval times exponentially with the automated system. The fraud prevention features are a bonus that gives us greater confidence in safeguarding our platform. **Official Response from Domantas Ciulde:** > We're thrilled to hear that you found iDenfy easy to use and that the integration was fast. Our goal is to provide a straightforward and efficient verification process for our customers. Thank you for sharing your positive experience! ### 21. Reliable Performance for Our Product **Rating:** 5.0/5.0 stars **Reviewed by:** Laura A. | Blockchain Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about iDenfy?** Idenfy consistently handles the verification step without causing many issues and has a lot less emergency fixes for us and a easier experience for our users. **What do you dislike about iDenfy?** verification data easily with our other internal fraud analysis tools required some custom integration work. **What problems is iDenfy solving and how is that benefiting you?** It provides a stable thirdparty solution for identity verification. This benefits our product development by handling a complex function reliably without problems on the longrun ### 22. trust and confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Lila N. | Manager Corporate Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about iDenfy?** Our clients expect the highest level of security and discretion. idenfy allows us to verify their identities quickly and securely without compromising their privacy or creating unnecessary hassle. Their biometric checks (like liveness detection) are great at stopping fake identities that simpler tools miss. **What do you dislike about iDenfy?** Some users are hesitant to share their ID information, even though we explain the security measures. We need better ways to communicate the benefits of verification. **What problems is iDenfy solving and how is that benefiting you?** It reduces errors during onboarding and makes user checks faster and safer ### 23. Excellent Product with Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Talent Acquisition Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about iDenfy?** The self setup and thorough documentation make it easy to integrate. We were able to get up and running quickly, and the platform is designed to scale, allowing us to add more complex features as we go. Customer support team is top-notch, always available to help with quick, precise responses. **What do you dislike about iDenfy?** Honestly, there’s nothing to say. We never had any problems using it. **What problems is iDenfy solving and how is that benefiting you?** Our business relies on secure identity verification, and iDenfy offers an intuitive solution that’s simple for our team. Additionally, the platform’s fraud detection capabilities are amazing, helping us minimize risk and reduce operational demands since we integrated it into our system. ### 24. A must have tool **Rating:** 5.0/5.0 stars **Reviewed by:** Franz K. | Senior Sales Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about iDenfy?** Top document verification and fraud detection. Our business has a huge advantage over others because we can handle different document types from diverse countries easily. The platform's compliance with KYC and AML rules guarantees we’re always on the right side of the law. **What do you dislike about iDenfy?** There are a few small issues with the user notifications that could be tweaked a bit. This way, customers will always know what’s going on with their verification process. **What problems is iDenfy solving and how is that benefiting you?** We selected this service because it delivers an exceptional and affordable solution for efficiently verifying customer identities. ### 25. Onboarding on Autopilot **Rating:** 5.0/5.0 stars **Reviewed by:** Henni H. | Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about iDenfy?** From the easy setup to the accurate checks and the helpful support, idenfy has been a great experience all around. It catches even the smallest inconsistencies in documents **What do you dislike about iDenfy?** Not a single thing. It's so automated and efficient that we barely have to lift a finger. **What problems is iDenfy solving and how is that benefiting you?** idenfy has made our onboarding process faster and more secure. It's also helped us improve our compliance, which is really important in our industry. ### 26. Easy Setup, Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about iDenfy?** I like the ability to automate KYC/AML checks much better than manual. Real time monitoring has successfully decreased payment fraud incidents. The ID checks are fast and the system catches fake documents without slowing things down. **What do you dislike about iDenfy?** Support for more languages would help our global users. **What problems is iDenfy solving and how is that benefiting you?** We verify users safely 24/7 which keeps our platform secure and saves us money on manual checks. ### 27. Powerful Cutting Edge **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Financial Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2025 **What do you like best about iDenfy?** They have given us so clear explanation on why a verification passed or failed. The analysis of the risk categories and other factors contributes greatly by allowing my team to make informed decisions. We need this for our fraud prevention efforts and can get any info easily with their platform. **What do you dislike about iDenfy?** There is nothing at all I could say, best service. **What problems is iDenfy solving and how is that benefiting you?** Our primary KYC solution is idenfy and the risk information it provides is quite valuable to our decision making. ### 28. Fast, secure, and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca C. | Senior Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2024 **What do you like best about iDenfy?** Idenfy has excellent customer service, and the platform provides valuable analytics. The response codes are straightforward, aiding in making swift decisions. **What do you dislike about iDenfy?** The suggestion is for idenfy to provide more adaptable pricing plans according to the number of verifications required monthly. **What problems is iDenfy solving and how is that benefiting you?** It aids in accelerating and enhancing user verification, reducing fraud, and facilitating customer onboarding. It guarantees an increase in conversion rates and enhances confidence in the users' security checks. ### 29. Faster Checks and safer. **Rating:** 5.0/5.0 stars **Reviewed by:** Camila B. | Finance Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about iDenfy?** It checks id' s automatically and quickly and the cost is clear. We pay per check so its easy to guess how much we will spend each month on verifications. **What do you dislike about iDenfy?** It would be cool if we get a bigger discount for using it for a lot of checks. **What problems is iDenfy solving and how is that benefiting you?** It helps to lower errors in our financial records and makes our company a lot safer to operate ### 30. good speed **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob W. | Event Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about iDenfy?** I love the verification speed it checks and finishes within minutes and also we only pay for successful clients which cuts costs and lets me finish the deals without problems **What do you dislike about iDenfy?** sometimes there are documents which don't get scanned so we had to do it manually **What problems is iDenfy solving and how is that benefiting you?** solves slow and unreliable manual identity checks with Ai and automation ### 31. A perfect product **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio G. | Director de proyecto, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about iDenfy?** It quickly gives us results and it hardly ever makes mistakes when it comes to checking documents. The technology for recognizing faces and verifying documents helps us make sure that our clients are confirmed without any long waits. **What do you dislike about iDenfy?** Sometimes i have seen the platform doesn’t always handle multi page documents well, but this happens infrequently. **What problems is iDenfy solving and how is that benefiting you?** We use it to verify user identities before they join. This increases reliability and makes the process faster by reducing the time needed for document verification. ### 32. Quick Setup, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lora C. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about iDenfy?** Setting up iDenfy was a piece of cake. The customer support is fantastic and the setup was super quick, thanks to the great documentation **What do you dislike about iDenfy?** Haven't found anything bad to dislike yet. **What problems is iDenfy solving and how is that benefiting you?** It's made verifying IDs from around the world much simpler and the fraud prevention is a big plus for keeping our platform safe. ### 33. Solid ID Verification Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett N. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about iDenfy?** Idenfy offers a straightforward and userfriendly dashboard, its easy to navigate and manage ID verification needs. Their support team is fast and always ready to help. Pricing options are very startup friendly. **What do you dislike about iDenfy?** One drawback I’ve noticed is that the dashboard isn’t mobile friendly. When I’m away from my laptop and need to make quick updates or check billing, using it on my phone can be quite challenging. **What problems is iDenfy solving and how is that benefiting you?** a reliable tool with risk management features and competitive pricing. Benefiting us with all kinds of protection against frauds. ### 34. Authentication is Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie L. | Software Automation Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about iDenfy?** We hit the idenfy API hard sometimes, especially during peak hours. And it just...handles it. No slowdowns, no errors, no problems. It's incredibly reliable. **What do you dislike about iDenfy?** Sometimes it has trouble reading licenses that are worn or damaged. **What problems is iDenfy solving and how is that benefiting you?** It's letting us add secure ID verification to our platform without having to build the whole thing ourselves which saved us a ton of development time. ### 35. Conversions booster **Rating:** 5.0/5.0 stars **Reviewed by:** Susanne K. | Payment Processing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about iDenfy?** The customer service is exceptional, and the platform offers a great set of analytics tools. The response codes are clear and detailed, which helps us make quick decisions. iDenfy’s verification speed has greatly improved our onboarding experience. **What do you dislike about iDenfy?** The platform currently doesn’t support some languages, which can be limiting as we expand internationally. **What problems is iDenfy solving and how is that benefiting you?** We use iDenfy for remote customer verification and It has helped us minimize fraudulent sign ups and making sure that only legitimate users are onboarded. **Official Response from Domantas Ciulde:** > Thank you for your positive feedback on our customer service and the effectiveness of our verification speed and response codes. We understand the importance of language support and are actively working to add more languages to better serve our international clients. ### 36. High level!! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas P. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about iDenfy?** Idenfy's platform is very efficient and secure. The AI powered verification process when combined with human helps high accuracy. The support team is always available and provides fast responses. **What do you dislike about iDenfy?** There is nothing that I think is wrong with them. **What problems is iDenfy solving and how is that benefiting you?** We rely on Idenfy for secure identity verification. It has significantly improved our onboarding process by reducing fraud and making compliance with regulatory requirements easier also which will increase customer trust. **Official Response from Domantas Ciulde:** > Thank you for your positive feedback! We're glad to hear that you haven't encountered any issues with our platform. We're committed to providing a seamless and secure identity verification process to help improve your onboarding and compliance with regulatory requirements. ### 37. Great service and product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about iDenfy?** Idenfy worked with our small startup to offer id verification services for our membership platform. Integration was easy and straightforward and the sales and support team are very responsive. The service itself works great and is quick for our users. Would recommend! **What do you dislike about iDenfy?** Have not experienced any real downsides, service has been great **What problems is iDenfy solving and how is that benefiting you?** Verifying users are actual people before allowing access to our membership site ### 38. User friendly KYC solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna E. | Senior Manager, Digital Marketing – Paid Media, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about iDenfy?** It's a fantastic provider for managing the identity verification process, which is important for our compliance needs. I like its simple interface and the support for multiple platforms via their web links. The support team was very helpful and answered all of our questions. **What do you dislike about iDenfy?** More analytics data is always appreciated but I have no complains so far **What problems is iDenfy solving and how is that benefiting you?** iDenfy addresses our core need for secure identification, playing a key role in our KYC processes and ensuring proper compliance. ### 39. Hassle free onboarding with idenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Milan A. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about iDenfy?** iDenfy was smoothly integrated with the ScopeX platform and users can complete their KYC on both web and mobile effortlessly. Their sucess rate is above 99%, we never found any case where a fradulent doc is not detected by their system. It's easy to nevigate through their portal and their tech support is quick in resolving queries. We have never encounted any issue at any level. I haighly recommed to use thier services for a hassle free KYC onboarding experience. **What do you dislike about iDenfy?** Sometimes captured images of docs are blurred. An auto image capturing option could be an enhancement. **What problems is iDenfy solving and how is that benefiting you?** We use idenfy for onboarding user on our platform. Using idenfy, we verify user's identity documents and check the liveness of the selfies. ### 40. Precision Meets Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Adeline D. | Senior Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about iDenfy?** The balance between advanced tech and usability is perfect. Our customers appreciate how quick and intuitive the selfie verification is, and our team relies on the detailed audit logs for disputes. **What do you dislike about iDenfy?** Adding bulk verification capabilities would save time for enterprise level onboarding campaigns. **What problems is iDenfy solving and how is that benefiting you?** We’ve expanded into high risk markets confidently, knowing idenfys adaptive AI stays ahead of emerging fraud tactics. Customer trust has become a key differentiator for our brand. ### 41. Platform You Can Count On **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Business Intelligence Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about iDenfy?** idenfy has set the standard for excellence in identity verification. Their platform is fast, accurate, dependable and always getting better. You can tell they're always looking for ways to improve and add new features **What do you dislike about iDenfy?** No complaints from our end they deliver the accurate results we need now. **What problems is iDenfy solving and how is that benefiting you?** We need a verification solution that's both reliable and cutting edge. idenfy delivers on both fronts, helping us maintain a secure and efficient onboarding process. ### 42. Reliable KYC solution **Rating:** 5.0/5.0 stars **Reviewed by:** Allan B. | Global Account Manager | Digital Marketing, Affiliate & Partnership Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about iDenfy?** The user interface is clean, and the platform is easy to navigate, even for non technical users. The automated identity verification process is quick, which helps us onboard customers securely. **What do you dislike about iDenfy?** Everything is just great i never had problems. **What problems is iDenfy solving and how is that benefiting you?** iDenfy is our preferred choice for safe identity checks. It has made onboarding smoother and cut down on fraud, helping us follow rules while building customer trust. ### 43. A Reliable Identity Verification Service **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Director Information Technology Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about iDenfy?** If your business needs a Know Your Customer (KYC) solution, idenfy is a strong option. The platform is easy to navigate, and pricing is fair, making it accessible and straightforward to integrate. **What do you dislike about iDenfy?** nothing seems to be a dealbreaker so far **What problems is iDenfy solving and how is that benefiting you?** idenfy provides us with a robust e-KYC solution that keeps us compliant by keeping a great successful customer onboarding rate. ### 44. iDenfy service **Rating:** 5.0/5.0 stars **Reviewed by:** Justina S. | Sanctions Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about iDenfy?** I am using iDenfy for quite some time, and the best thig about them is customer support. They are trying to solve all the problems without hesitation and as quick as possible. Another thing is the speed of verification. Within minutes, customers receives a confirmation. Keep up the great work! **What do you dislike about iDenfy?** Majority of the changes can be done only from their side **What problems is iDenfy solving and how is that benefiting you?** Streamlined Onboarding Compliance 24/7 Accessibility ### 45. No confusion **Rating:** 5.0/5.0 stars **Reviewed by:** Jude M. | Strategic Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about iDenfy?** Checks IDs accurately without making customers wait. The dashboard shows everything clearly. **What do you dislike about iDenfy?** Nothing to say, it covers everything we need and support replies fast when we’re stuck. **What problems is iDenfy solving and how is that benefiting you?** Fewer mistakes in onboarding and secure without hiring extra staff for verifications. ### 46. iDenfy has proven to be a valuable partner,providing a seamless and highly efficient ID verification **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela T. | managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about iDenfy?** Whether ID verification or PEP/sanction screening, all checks are carried out almost immediately and with perfect results. **What do you dislike about iDenfy?** For now, we have nothing to complain about. **What problems is iDenfy solving and how is that benefiting you?** We use the following services: ID Verifications AML Verifications Address matching/extraction AML Monitoring As all services from iDenfy are both automated and also undergo manual checks, this makes it especially easy for us not to have to double check from our side. ### 47. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela V. | Analista de relatórios financeiros, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2024 **What do you like best about iDenfy?** it is really easy to use, and the quick verification process gives me peace of mind. The facial and document checks are very accurate. **What do you dislike about iDenfy?** Some users have had trouble with the facial recognition feature, especially when the lighting isn’t great or if the images aren’t very clear **What problems is iDenfy solving and how is that benefiting you?** helps us verify users accurately, improving security and reducing fraud ### 48. iDenfy / TT Express **Rating:** 5.0/5.0 stars **Reviewed by:** zydrunas1976 J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about iDenfy?** TT Express UAB is using Idenfy for quite a long time. We are happy to ensure reliable and professional services. Thank you IDENFY! **What do you dislike about iDenfy?** The credit system is quite easy to order and use, but there should be a more flexibility if the credits are not used in a financial year period. I think credits that you bought you should be able to use untill they gone, not having the financial year term. **What problems is iDenfy solving and how is that benefiting you?** We use IDENFY for sanction, PEP media screening. ### 49. Great fraud prevention solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sarunas B. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about iDenfy?** We use this identity verification software, and it's easy for both us and our customers to use. They offer ID verification through web browsers, which is great because there's no need to install an app. Plus, they support ID documents from all over the world, which is a big plus for us. **What do you dislike about iDenfy?** We had some problems with the user experience at first, but iDenfy's team fixed everything quickly. I think that's another great thing about them. **What problems is iDenfy solving and how is that benefiting you?** Preventing fraud is curcial in our field. Working with iDenfy let us leave all the admin work to them, so we could focus on other tasks. Their automated verification tool reduced human errors and sped up the process. Now, it only takes us up to three minutes to onboard a user including with their operator review. ### 50. Straightford solution - Idenfy Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Angel Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about iDenfy?** Straight forward Intergration. Competitive pricing Great support **What do you dislike about iDenfy?** If I were to be hypercritical it would be the duration it takes to manually review. **What problems is iDenfy solving and how is that benefiting you?** We use Idenfy as our Identity Verification providor, here we are verifying potential investors in early stage startups so it's hypercritical from the get go that we know the potenial investors have been verified for peace of mind and reassurance. It adds to our credibility. ## iDenfy Discussions - [What is iDenfy used for?](https://www.g2.com/discussions/what-is-idenfy-used-for) - 1 comment - [View iDenfy pricing details and edition comparison](https://www.g2.com/products/idenfy/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A27%3A32+-0500&secure%5Bsession_id%5D=7086e44a-cc76-4be8-b55e-e41af3c0c412&secure%5Btoken%5D=d47bdaa082581fcd59bd17f06e8bb0e59cd51dfb6df24e3e6b7c88c06ec79b69&format=llm_user) ## iDenfy Integrations - [Bubble](https://www.g2.com/products/bubble/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iDenfy Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Fraud Detection** - Name Matching - Watch List - Scoring - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Administration** - Encryption - Audit Trails - Regulatory Compliance **Identity Verification** - ID Scanning - KYC - Credit Check **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Agentic AI - Digital Customer Onboarding** - Decision Making **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top iDenfy Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (114 reviews) - [Sumsub](https://www.g2.com/products/sumsub/reviews) - 4.6/5.0 (115 reviews) - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews)