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iDenfy Reviews & Product Details - Page 2

iDenfy Overview

What is iDenfy?

Prevent Fraud, Reduce Costs, and Stay Compliant. All-in-one platform for identity verification, age verification, business verification, fraud prevention, and anti-money laundering compliance.

iDenfy Details
Product Website
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Product Description

IDenfy is an online identity verification company, helping to reduce frauds and makes business smoother and more profitable


Seller Details
Seller
iDenfy
Company Website
Year Founded
2017
HQ Location
Kaunas, Kauno
Twitter
@iDenfy
4,535 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Description

iDenfy is a leading all-in-one identity verification and fraud prevention platform, helping businesses automate KYC/KYB/AML compliance. With the power of AI, selfie biometrics, and a highly trained in-house team, we ensure the highest accuracy rates along with a simple onboarding journey. Integrate our compliance solutions and streamline fraud investigations without heavy coding. Custom-tailor the design and ID verification flow to minimize friction and maximize security. Effortlessly sync our software to
,000+ apps, such as WordPress, Shopify, or Slack. Featured in G
’s Summer
0
4 report as the number-one identity verification, iDenfy is trusted by 500+ organizations, including the Bank of Lithuania, Juni, Coinmerce, Xcoins, Betsafe, IProyal, and others.


Domantas C.
DC
Overview Provided by:

Recent iDenfy Reviews

RH
Robert H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Global Reach"
Knowing we're meeting all the KYC and AML regulations without having to become experts ourselves is a huge relief. iDenfy handles the complexities ...
Ruby D.
RD
Ruby D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Adds Extra Security"
the built in AML (Anti Money Laundering) checks is important and idenfy automatically screens users against watchlists which makes us compliant. It...
Ariana v.
AV
Ariana v.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Modern Solution for a Modern Problem"
idenfy has made fraud prevention so much easier for us. Their system catches suspicious activity we would have never spotted on our own and it does...
Security Badge
iDenfy Security
Get security information from iDenfy to help you buy the right software. View Security Information
iDenfy security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

iDenfy Media

iDenfy Demo - Dashboard
ID verification session creation page
iDenfy Demo - User interface - ID document selection
Select ID document type for ID verification
iDenfy Demo - User interface - Instructions
Instructions for ID capturing
iDenfy Demo - User interface - Instructions
Instructions for face capturing
iDenfy Demo - User interface - waiting window
Waiting for the human supervision page
iDenfy Demo - Dashboard
ID verifications list
Play iDenfy Video
Play iDenfy Video
Play iDenfy Video
Play iDenfy Video

Official Downloads

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130 iDenfy Reviews

4.9 out of 5
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130 iDenfy Reviews
4.9 out of 5
130 iDenfy Reviews
4.9 out of 5

iDenfy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iDenfyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Wilburn D.
WD
Senior Finance Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about iDenfy?

iDenfy is my number one choice for any issues connected to identity verification processes. It is dependable, fast, and convenient. I still can’t imagine my work without it. For the second in a row, iDenfy appears to be growing and enhancing its performance. This is because they frequently updated it and introduced new features, which makes us know that we’re working with something that has already been designed for future use. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

providing more flexibility in the choice of MFA methods (e.g., allowing users to choose between SMS, authenticator apps, or security keys) Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

We have become stronger against fraud, and our platform became safer for everyone; idenfy helped us to achieve our goals in the field of user verification, onboarding, and fraud prevention. It’s been a really valuable investment. Review collected by and hosted on G2.com.

Aurora S.
AS
Finance and Strategy
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about iDenfy?

The beauty of iDenfy is that it can do it all. The system allows us to easily verify users from multiple industries. From ecommerce to finance any industry, the range of verification needs idenfy is flexible enough for. I also like that it supports multiple identity document types (especially when we are scaling and adding customers from different geographies). Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

There is always room for a bit more customer service when something goes wrong. While responsive most of the time, it does take a bit longer than we thought to get an accurate answer. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

idenfy’s advanced verification features have helped us automate a lot of our user onboarding without compromising any of our data. Having the ability to report in-depth on verification information allowed us to optimize our processes and keep up with security risks. It’s not only helped onboarding, but also our UI overall is faster. Review collected by and hosted on G2.com.

Christian W.
CW
Operations Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

The customer support is top notch and the analytics toolkit is awesome at iDenfy. This gives me the ability to make decisions quickly and with confidence due to the specific response codes and platform speed has made it way faster in our verification process. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Add in more languages and we’d be on our way to expanding to global markets. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

Since using iDenfy for remote verification, we’ve kept fraud signing to a minimum and made sure that only genuine users are accepted. This has given us a better basis for our work and a better level of trust. Review collected by and hosted on G2.com.

Edwin H.
EH
Business Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

iDenfy is our trusted partner in building confidence among our users by providing an unobtrusive and safe verification. The simplicity of their platform and the fact that they care about data privacy ensures our users know that their data is being held securely. They offer fast verifications and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

absolutely great experience but having more support languages would be good Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

Trust is everything in the digital age. We get that trust from iDenfy’s open, secure verification system, and with that we can increase user engagement and retention. Review collected by and hosted on G2.com.

Melinda H.
MH
Finance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

idenfy combines accuracy and ease of use in a way that's hard to find. The platform works extremely well at finding real identities and fraud, and it's easy for us and our clients to use. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The platform works well but needs an easier way to use the reporting dashboard. Our business needs easier ways to generate custom reports that show our essential performance numbers. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

Idenfy helps us to authenticate customers promptly and efficiency which supports our business operations. Review collected by and hosted on G2.com.

RH
Compliance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

Knowing we're meeting all the KYC and AML regulations without having to become experts ourselves is a huge relief. iDenfy handles the complexities for us. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

helpful if there were more prebuilt integrations with other tools we use like our CRM. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

Training time for new employees on the verification process is down to practically zero. That's time (and money) saved and helps them focus on customer service faster. Review collected by and hosted on G2.com.

joanna s.
JS
Financial Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

The platform checks documents very well. From passports to drivers licences and ID cards, there is incredible performance when it comes to identifying fake or forged documents. That gives us the security that the documents we are provided are genuine. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

There’s always room to improve AI accuracy, especially when it comes to detecting more sophisticated forms of fraud, but overall, it’s highly effective. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

The face and document matching feature has saved us a lot of time in identity verification. We’ve seen fewer errors, faster onboarding, and a reduction in fraud, making it easier to trust the system. Review collected by and hosted on G2.com.

Alejandra V.
AV
Trading Product Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

Automated KYC is fantastic. It helps us stay compliant with changing laws as well as it is a safe and trusted way to check customer identity. idenfy’s document verification accuracy is exceptional and the interface is easy for both our technical and non technical teams to navigate. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Nothing significant to mention great job by idenfy Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

We now perform more verification remotely, saving time and manual supervision. This has enabled us to continue providing a good level of service and keep our operations as accurate and safe as possible. Review collected by and hosted on G2.com.

Tom t.
TT
Product Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

I like the flexibility of their platform. We’ve been able to customize the verification process to meet various compliance requirements in many different regions and the reporting is also very useful in helping us optimising our verification strategy. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The only problem we’ve seen is a slight delay sometimes when many people are using it. It doesn’t happen often, but it can be annoying when it does. Other than that, everything is fine. Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

Idenfy has been a great asset in helping us maintain compliance with KYC regulations. It has simplified our identity verification and made it easier to detect potential risks early on. Review collected by and hosted on G2.com.

Bernardo S.
BS
Software QA Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iDenfy?

It's so easy to use! The integration was really fast, and we didn't have to spend weeks figuring it out. People just don't want to deal with complicated processes during the signup stage, and iDenfy makes it super straightforward. Also, the verification speed is much faster than what we had before. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

So far, I can’t say there’s much to complain about Review collected by and hosted on G2.com.

What problems is iDenfy solving and how is that benefiting you?

with idenfy we have really improved the speed of user approval times exponentially with the automated system. The fraud prevention features are a bonus that gives us greater confidence in safeguarding our platform. Review collected by and hosted on G2.com.

Response from Domantas Ciulde of iDenfy

We're thrilled to hear that you found iDenfy easy to use and that the integration was fast. Our goal is to provide a straightforward and efficient verification process for our customers. Thank you for sharing your positive experience!