# Ideagen Risk Management Reviews
**Vendor:** Ideagen  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 41
## About Ideagen Risk Management
Ideagen rolls your risks into one system for full visibility, maximum control and joined-up reporting. You can cover as many entities and controls as you need - there’s no complex system of modules, and no hidden costs. The system is designed to be as easy for one-off users as it is for everyday users, making it easier for everyone to do the right thing when it comes to managing risk. For companies that also use Ideagen for their internal audit work, risk teams get a complete view of how controls are performing - in one system - with everyone communicating in a way that is focused on the company&#39;s success.



## Ideagen Risk Management Pros & Cons
**What users like:**

- Users find the **ease of use** of Ideagen Risk Management enhances their experience, simplifying updates and compliance. (6 reviews)
- Users value the **simplicity in updating actions and risks** with Ideagen Risk Management, ensuring streamlined compliance and support. (6 reviews)
- Users value the **dashboard customization** features for tailored reporting and efficient risk monitoring in Ideagen. (4 reviews)
- Users value the **effective reporting capabilities** of Ideagen Risk Management for operational and statutory needs. (4 reviews)
- Users praise the **user-friendly interface** of Ideagen Risk Management, making it easy for everyone to navigate and use. (4 reviews)
- Intuitive (3 reviews)
- Centralization (2 reviews)
- Centralized Management (2 reviews)
- Users value the **simplified compliance management** of Ideagen Risk Management, enhancing reporting and risk monitoring effectively. (2 reviews)
- Customer Support (2 reviews)

**What users dislike:**

- Users face **limited functionality** in Ideagen Risk Management, particularly with data extraction and reporting capabilities. (3 reviews)
- Users find the **reporting difficult** , struggling with automation and customization in Ideagen Risk Management. (3 reviews)
- Users encounter **technical issues** that hinder data extraction and require significant manual effort, complicating the user experience. (3 reviews)
- Difficult Learning (2 reviews)
- Users find the **reporting features inadequate** , facing challenges with flexibility, customization, and ease of use. (2 reviews)
- Users face significant **integration issues** with Ideagen Risk Management, limiting seamless interactions with other systems and platforms. (2 reviews)
- Interface Issues (2 reviews)
- Users express frustration over the **limited customization** options in Ideagen Risk Management, hindering their ability to tailor reports effectively. (2 reviews)
- Users find Ideagen Risk Management **not user-friendly** , struggling with complex navigation and reporting functionalities. (2 reviews)
- Complex Navigation (1 reviews)

## Ideagen Risk Management Reviews
  ### 1. Data Analyst's Perspective: reliable and consistent, but limited data export options

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Ideagen Risk Management?**

I use the Feedback and PI parts of Ideagen Risk Management, I'm a data analyst, reporting on the data.

It allows different types of feedback to be recorded consistently and has enough flexibility in the PI system to allow all the basic types of metrics.
The built in reporting is perfectly adequate for operational use.
The browser version has been stable and reliable.
If your needs are met by the built in fields and you don't need to automate data extraction, it does the job.

**What do you dislike about Ideagen Risk Management?**

I use the Feedback and PI parts of Ideagen Risk Management, I'm a data analyst, reporting on the data.

Getting data out of the system in any automated way is difficult.

The help site will give you an idea of the challenges: https://classichelp.pentanarpm.com/index.htm?reportcentral.htm

There are work arounds, but it takes extra effort and time and it can't be automated unless you only use the built in fields.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Putting all the PIs and feedback in one place, in a reliable and stable interface.
It ensures consistency and helps improve visibility of key metrics.

  ### 2. The ideal tool for performance and risk management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Ideagen Risk Management?**

The platform makes it simple for users to update their actions, risks, and performance indicators. The support team at Ideagen are always ready to assist with queries and issues and respond very quickly.

**What do you dislike about Ideagen Risk Management?**

Sometimes there is a requirement to add information for which there is no field available, however, Ideagen are very good at adding in tailored fields where necessary.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

We can now link our risk and performance management, which gives us a comprehensive perspective on our strengths and the areas that require more attention.

  ### 3. Pentana/Ideagen - Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Connor H. | IT Service Desk Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Ideagen Risk Management?**

What we appreciate about the Pentana/Ideagen Risk platform:

User-Friendly Interface: The platform is designed to be intuitive and easy to navigate for both occasional and frequent users. Even those who don't use it regularly find it simple to pick up and use when needed.

Flexible Risk Assessment: Ideagen allows organizations to analyze and categorize risks according to their unique needs, providing greater independence from the software itself.

Real-Time Data and Reporting: The platform's live data dashboards and automated workflows enhance the accuracy and speed of risk reporting, ensuring up-to-date insights.

Comprehensive Control Coverage: With no limitations on controls or entities, Pentana/Ideagen ensures that all types of risks can be monitored across the entire organization.

**What do you dislike about Ideagen Risk Management?**

From our experience with the product, a historic reliance on Java has been a problem for us due to way our environment is setup, but this is by no means a fault of the product. Pentana/Ideagen Risk is something we see ourselves continuing to use as an organisation, and will be hopefully moving to the cloud in due course

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Pentana/Ideagen Risk Management is helping us consolidate all of the organisations risk into one central system, allowing for automated workflows which reduces the risk of human error. The product is flexible too, which lets us adjust risk scores/assessment methods to suit our needs & this links to reporting, so we can centralise everything in one system.

  ### 4. Ideagen Risk Management Performance Indicator Module

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle D. | Performance & Community Services Support Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Ideagen Risk Management?**

Performance indicators can easily be created in the PI module and users can easily enter information for these.
PIs can both be assigned to individual users or groups of users.
That Ideagen PI module is web based.
Traffic light system is used to show status of PIs so easy for non users of Ideagen to read and interpret reports created from Ideagen.

**What do you dislike about Ideagen Risk Management?**

That the reporting function is done via a desktop application and not integrated with the web based end user application.
Not easy to create graphs from PI information and not intuitive as involves many clicks.
Hard to customise PI graphs.
Difficult to export PI graphs to non-users of Ideagen in say a Word/PDF format of a report.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Recording and monitoring performance of different service areas of the Council.
Through the traffic light system, I can easily see services that are reaching targets, performing well and have a green status as well as services that are not doing so well, have a red status and may require intervention.

  ### 5. Does what is required for a good price, but looking forward to future improvements/adaptations

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Ideagen Risk Management?**

It allows organisations to meet statutory reporting requirements and allows for information to be pulled into portals and presented in an accessible way. It allows the organisation to monitor risks, actions and performance against our priorities. The price of the product means that it is accessible and a good alternative to the much more expensive systems that are available.

**What do you dislike about Ideagen Risk Management?**

With the move towards platforms like PowerBi and the ability to easily navigate through information at a click of a button I am disappointed at the lack of APIs that would allow the systems to speak with one another. I appreciate that they are building a new platform that will hopefully address this but can not comment on this as I have yet to see the preformance module which is relevant to my role. A more modern, accessible and interactive way to present information to those in the organisation without an account would be welcomed. Additionally, the amount of permissions required for queries within the portals is extensive.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Ideagen Risk Action module within Pentana is being used to support our Policy management and allows officers to easily review and update policies, meeting statutory requirements. Ideagen offers the organisation a platorm which allows the organisation the ability to clearly demonstrate how it is delivering priorities and monitor its performance against said priorities, again meeting statutory requirements.

  ### 6. Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ryan P. | Performance and risk lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Ideagen Risk Management?**

Set up well, easy to understand, a degree of creativity

**What do you dislike about Ideagen Risk Management?**

Some lack of functionality at times, can go down at unexpected times

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Creation of centralised risk storing and allowing for individually to make interim assessments

  ### 7. Quite useful for my organisation, but could use improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Ideagen Risk Management?**

The risk managment is centralised which is very helpful and efficient for when using. Furthermore, the interface is very user-friendly which makes it really easy to use.

**What do you dislike about Ideagen Risk Management?**

For users who are new to risk management software, it can be quite hard for them to use the tools which creates a learning curve. So the software may not be used to it's full potential.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

The main issue my organisation was experiencing was struggling to identify emerging risks in real time. This meant our responses were really delayed and risks were increased a lot. However Ideagen Risk Management has very useful automation and analytics features that allow us to track and identify risks in real time. This has helped me to spot risks and issues much more quicker and prevent things from escalating.

  ### 8. Easy to use and visually excellent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Ideagen Risk Management?**

The database looks great, and it is clear where and how to access the different parts of the system. It also allows access to a lot of staff, so the whole of the company is able to use it - meaning that everyone is able to report.

**What do you dislike about Ideagen Risk Management?**

Some parts of the system do not make sense i.e. action manager doesn't automtically link to the report, so sometime it can be confusing or difficult to remember how to access the correct part you need (i.e. to close down an action). 
You also cannot close an action on behalf of a member of staff which is frustrating i.e. if a manager is on annual leave or sick leave.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

One use that is really beneficial is the ability to assign actions to different people, and it allowing them to update and complete. Showing the full timescale and papertrail of the action (which likely came from a report).

  ### 9. Generally a very good system, some tweaks would make it even better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2024

**What do you like best about Ideagen Risk Management?**

Personalised portals
Ease of accessing "your" risks and actions
Ease of generating reports
Ability to completely personalise reports
Ability to set triggers for email reminders
Easy to use (once you've managed the initial orientation process)
Straight forward integration with our single sign on and therefore easy to access from our intranet homepage
Responsive service when I've had queries

**What do you dislike about Ideagen Risk Management?**

There are aspects missing that I would like to have on the system (such as a section for gaps in controls)
The headings are not always intuitive
Unable to move risks to sit under a parent risk if incorrectly entered by user
Allows the same risk code to be used more than once

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Improved oversight of controls and outstanding actions - actions clearly allocated to individuals and with a due date. Makes it easier to hold people to account.
Accessibility of risk management is much better than our previous system.

  ### 10. Overall, quite good!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Ideagen Risk Management?**

The amount of customisable items that could be undertaken within the system

**What do you dislike about Ideagen Risk Management?**

can be quite clunky at times and sometimes times out a lot

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Very good for ensuring reminders are set for Policies thought the organisation

  ### 11. Useful performance and risk management tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Ideagen Risk Management?**

That it provides one source of truth for the whole organisation with regards to performance and risk

**What do you dislike about Ideagen Risk Management?**

Ideagen Classic is hard to use and can't easily generate all of the reporting we would like to get out of the system

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Visibility of risk and performance management, better buy-in across organisation due to ease of use, improved assurance

  ### 12. Best software for this domain

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaskaran  S. | Quality inspector, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Ideagen Risk Management?**

Great product with unique features and it's easy to use. I really liked the dashboard, analytics, and report section. It helps in identifying the risks and working on making strategies and corrective action plans to resolve them. It has eased my task for audit and helps to maintain compliance at the workplace.

**What do you dislike about Ideagen Risk Management?**

It satisfies my needs and usage, and there is nothing yet that I disliked. Overall, I liked the product.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Helps to reduce the workload, eased the task during audits. Helped to track key performance indicators and also helps to track key risk indicators.

  ### 13. User friendly Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ann M. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about Ideagen Risk Management?**

It helps me to create faster and more precise reports and helps to easily identify and mitigate project deviations in the process. It has been a great tool to help us in managing compliances at our workplace

**What do you dislike about Ideagen Risk Management?**

The formats are pretty standard i cannot customize them and system can be complicated to learn with educational tutorials

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Increases the productivity of the team by simplifying there tasks, helping them to better understand the problem and working on them to provide solutions. Really helpful in managing compliances at workplace

  ### 14. My experience with Ideagen Pentana Risk

**Rating:** 3.5/5.0 stars

**Reviewed by:** Priya P. | Intern , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about Ideagen Risk Management?**

I used Pentana Risk for my Enterprise Risk analysis Project. i liked Regulatory complience feature most, helped me to get comprehensive view of risk across organisation. Moreover, it is user friendly interface, data dashboards are live, strong Customer Support have expertised team & frequent assistance. Easy to integerate, because of centralized data.

**What do you dislike about Ideagen Risk Management?**

I faced problem during initial setup and learning to work with pentana. I didn't find Documentation/guides helpful. 
Needed improvement on Frequent use of plateform, not enough customization option, whether platform provides automation but features for reporting needed to improve.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Used pentana risk to identify assests, their threats, likelihood & impat of risk in enterprise.

  ### 15. Risk Management Made Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Ideagen Risk Management?**

It really simplifies risk control and compliance and is easy to use.

**What do you dislike about Ideagen Risk Management?**

The set up can be a bit complex but once up and running its simple to use.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It helps with compliance management, data centralization and perfomance monitoring.

  ### 16. User friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hasrat V. | Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Ideagen Risk Management?**

Its easy to use ayone after few tutorial ca operate it easily. it helps to reduce your work load. helps to identify potential failures and deviations. The analytics portion helps you visualize and track record of timings and incidences

**What do you dislike about Ideagen Risk Management?**

nothings its a great product and anyone can utilize it to the fullest

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Enterprise compliance managements, helps to ease the audit process, have significantly reduced my operational cost of the process

  ### 17. Informative and Innovative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beth W. | Policy and Partnerships Support Officer (Fighting Crime), Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Ideagen Risk Management?**

It is an Innovative piece of software that allows for internet and external accoubtability.

**What do you dislike about Ideagen Risk Management?**

Set up of the account and system took a while  - but our support was on hand to help with intergration.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Internal and external accountability, tracking of progress, etc.

  ### 18. Great Product for identifying potential risks in the process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gurneet S. | Industrial Engineer, Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Ideagen Risk Management?**

Provides a full strategic view of enterprise risk and its effect on performance. Great tool to implement agile methodologies at our workplace. A highly accurate system to identify risk and with detailed reports and analytics feature.

**What do you dislike about Ideagen Risk Management?**

A bit costlier product but it offers great features and benefits.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

helps in identifying and assessing risk, decoding future failures in the process and documenting activities and instances

  ### 19. Great Product to identify and mitigate risks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gurpreet S. | Production Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Ideagen Risk Management?**

Great user interface of the product helps in organizing and simplifying your tasks. Easily accessible through mobile devices as well. Great customer support team to help you during your problems

**What do you dislike about Ideagen Risk Management?**

A bit costlier product but it offers valuable features

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Identification of opportunitites and threats, compliance mangement and identification and mitigating risks

  ### 20. Easy accessable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kanika R. | Deputy Manager BD &amp; Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about Ideagen Risk Management?**

Since my team and i are not very good at technology products, Ideagen Risk management tool is easy to understand and accessble.

**What do you dislike about Ideagen Risk Management?**

I would love this tool if i can do the management of my micro projects as well.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It helps me managing my large projects since there is no repeat activity.

  ### 21. Ideagen risk management.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Olu A. | Global Program PCI Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Ideagen Risk Management?**

Ease of use. 
Automation and notifications 
Clean interface

**What do you dislike about Ideagen Risk Management?**

It takes a while to get used too. But once you are familiar with the interface it pretty ease and well layed out

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It was our auditors preferred software for evidence collection

  ### 22. OK

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Ideagen Risk Management?**

Simple to use the system. Easy to explain to other users. Can print off reports

**What do you dislike about Ideagen Risk Management?**

Not flexible. Difficult to search for areas. Can change what is on the report to include additional information we have on our system. If you click back, it resets all the search criteria

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

I only use the Workrite system, not mentioned

  ### 23. Good solid program that does exactly what it says on the tin!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Ideagen Risk Management?**

Simple to use interface, with a solid and in depth user guide and help section.

**What do you dislike about Ideagen Risk Management?**

The set up process seems very long winded. Once up and running though, it will be a valuable tool.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Corperate and Operational Risk registers, all in one place

  ### 24. Consultant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Ideagen Risk Management?**

It provides you with all the support and risk management facility which will help you exceed in terms of security and risk.

**What do you dislike about Ideagen Risk Management?**

More new facilities should be added. Improvisation towards the AI gen.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It helped us with mitigating all the risks when it comes to saving the data.
Multiples risks managed at a single query.

  ### 25. It is a very good product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Ideagen Risk Management?**

It is an effective and at length software which covers all my risk requirements making it easier to fundamentally focus on the other areas.

**What do you dislike about Ideagen Risk Management?**

It's a systematic and smart product althought the cost is a bit on the higher side albeit followed by service

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It's solving all my day to day business problems this streamlining the operation

  ### 26. Very useful product and amazing customer support.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Ideagen Risk Management?**

Definately how helpful the customer support is. They made sure that all of our questions were answered and helped the implementation and use of the tool go as smoothly as possible.

**What do you dislike about Ideagen Risk Management?**

One thing that could be helpful is improving the agility of the tool and connecting it with more output sources.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Keeping track of incidents and our policies.

  ### 27. Good  central reporting tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Ideagen Risk Management?**

Pentana provides a great system to have all information  from risks, actions and KPIs all in one place. It also enables users to create a Corporate Annual Plan which can include associated risks KPIs and actions. The abilty to set schedules to remind other users to update their areas is also of great use.

**What do you dislike about Ideagen Risk Management?**

Downsides are how you create reports. You have to access another system to do this and it is not easy to use in anyway shape or form. The user guides are unhelpful. Make it easier and more straight forward to build reports.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Managing risk, performance and KPs, benefit is to have all the information in one place. I would say the productivity comes from allowing uses to update directly.

  ### 28. Performance monitoring

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Ideagen Risk Management?**

Easy to update on a monthly basis and clean simple display for easy reading.

**What do you dislike about Ideagen Risk Management?**

The reports feature is quite complicated and not very easy to run simple reports as and when required.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It identifies both staff and corporate performance and identifies any areas for improvement. This benefits us by providing ongoing data about performance and early indication of where action is required.

  ### 29. Excellent software for managing multiple assurance activities

**Rating:** 4.5/5.0 stars

**Reviewed by:** John M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Ideagen Risk Management?**

The ability to manage multiple assurance activities such as performance, actions and risks via both a dedicated back office system and through web access.

**What do you dislike about Ideagen Risk Management?**

There are limitation to the flexibility with creating bespoke graphics on the web version .

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It helps manage multiple workflows, automating tasks and offing multiple ways to report data, whether through standard reporting or online dashboards.

  ### 30. My experience while using Pentana is excellent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Ideagen Risk Management?**

The most helpful thing about Pentana is how easy it is to navigate though. I am able to extract data out of the system and generate reports that contain specific information that is useful.
The system is modern and simple, yet so affective.

**What do you dislike about Ideagen Risk Management?**

I find that the help guides are not as useful as they could be. They seem to be over complicated. If the guides were more visual, maybe with a 'how to' video or chatbox function it would limit the amount of staff we have who struggle within the system.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

The main benefit of using Pentana is that Pentana is a central data hub for all of the organisations data that is being collated. Which can simply be extracted from the system in a report that is custom made by the service who requires specific information. This has stopped individuals collecting data in a format that can only be accessed by themselves and can be seen and used by all that require it as and when they need it.

  ### 31. Risk Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Richard S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Ideagen Risk Management?**

Can be visually tailored and branded. Quick a bit of flexibility around design and reporting.

**What do you dislike about Ideagen Risk Management?**

In hindsight I would have developed our internal processes and procedures before onboarding.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Centralised Risk Management Register, not on spreadsheets, places responsibility on Business Units to own risks

  ### 32. 14 years and counting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon T. | Corporate Performance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Ideagen Risk Management?**

The automation of notifications (triggers) and general user-friendliness make Pentana a handy platform. Reports are adaptable to personal requirements, ensuring our needs are met.

**What do you dislike about Ideagen Risk Management?**

The main downside is that reports can only be set up and amended in the Classic version of the system. This is the only thing we now tend to use the Classic version for, as opposed to the Browser version.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

There are currently no problems to my knowledge.

  ### 33. Very satisfied with the product and the service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Ideagen Risk Management?**

It contains all narratives, scores and assurance in one place with the ability to link controls and actions to multiple areas.  Having seen other products, I feel Pentana is the best.

**What do you dislike about Ideagen Risk Management?**

Some features in Browser cannot be replicated in Classic but I think this is more a personal familiarity issue in all honesty.  Would be good to have some generic ready made standard reporting templates already built but this is minor.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Presently being able to articulate assurance reporting which directly links to risks and corporate aims and objectives so all are accountable in one place.  This is a change in progress presently which Pentana are actively helping us show, but we do expect this to make a positive difference and allow our associated reports to be more streamlined and efficient.

  ### 34. Pentana Risk Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Ideagen Risk Management?**

Gives ease of access to all departments to allow risks to be identified and managed effectively

**What do you dislike about Ideagen Risk Management?**

The exporting process is not the easiest to use initially

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It allows each risk owner to control their risks with minimum prompting and allows risk managers to have oversight

  ### 35. Good system does what it says

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben J. | Data Innovation & Intelligence Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Ideagen Risk Management?**

Easy to use the product - minimal clicks for users and easy to navigate with an audit trial available also.

**What do you dislike about Ideagen Risk Management?**

Some of the reporting could export better as we have to then work in excel to get the information into our own reporting formats

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

It allows us to centralise data collection and analysis for the Council enabling us to have information ready for statutory reporting.

  ### 36. We have been customers of Pentana for 16 years, so it obviously benefits the business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Political Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Ideagen Risk Management?**

We use risks and actions.  Most fields can be suited to your own organisation

**What do you dislike about Ideagen Risk Management?**

Getting people to update their actions and risks

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Visibility and Board and Committee reporting

  ### 37. excellent Risk management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Ideagen Risk Management?**

Easy to use. Cloud based and no IT Head up required.

**What do you dislike about Ideagen Risk Management?**

so far everything working goood. Still evaluating furtther

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

it helps identifying day o day risks as well as help with internal auditing process of major business activities.

  ### 38. Comprehensive Risk and Performance Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Ideagen Risk Management?**

The ability to design bespoke integrated reports.

**What do you dislike about Ideagen Risk Management?**

Can't input an update schedule at tree level

**Recommendations to others considering Ideagen Risk Management:**

Pentana is easy to use, customisable and scalable.  The reporting function allows you to present data in a variety of ways to suit your audience.  The ability to link other modules to your data, such as actions and performance makes truly integrated risk management possible.

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

We have used Pentana Risk to integrate our performance KPIs with our risks which allows us to provide more comprehensive reports which highlight areas of concern and the mitigations that are in place to manage them.

  ### 39. I have been using Pentana for our performance management for 3 years

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Ideagen Risk Management?**

i like the dashboards i can create to link actions, risks and performance indicators together

**What do you dislike about Ideagen Risk Management?**

the system can be hard to build reports in

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

having a central place for action plans in the business that can link to risks and performance indicators

  ### 40. Useful system for our small organisation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Risk Management?**

Ease of use, access to help, configurability.

**What do you dislike about Ideagen Risk Management?**

Not all features web-based (but improving).

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

Using for correspondence and compliant case management - we would not be able to manage this statotory process effectively without Pentana Feedback module.  We also use it for delivery planning and risk management - this allows us to keep track of day-to-day business.

  ### 41. Performance Measurement software for local governments

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Ideagen Risk Management?**

Many different way to track measures - dollars, fractions, calculations, sum, average, etc.

**What do you dislike about Ideagen Risk Management?**

Charting and graphing capabilities lacking and website dashboard function not satisfactory

**What problems is Ideagen Risk Management solving and how is that benefiting you?**

performance measurement and tracking progress towards plan implementations



- [View Ideagen Risk Management pricing details and edition comparison](https://www.g2.com/products/ideagen-risk-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+20%3A32%3A48+-0500&secure%5Bsession_id%5D=cd458ec4-73b1-4b88-879c-dd9f7587945f&secure%5Btoken%5D=0665502ab0254a62e8a93d25f88c7be8f8b9616de8bfc5b416ea451f105e18c9&format=llm_user)
## Ideagen Risk Management Integrations
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## Ideagen Risk Management Features
**Planning**
- Program Management
- Resource Modelling
- Recovery Plans
- Templates

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Execution**
- Crisis Management
- Emergency Notifications
- Workflows

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Analytics**
- Business Impact Analysis
- Plan Reporting
- Recovery KPIs

**Integration**
- Integrated Risk Management
- Disaster Recovery
- EMNS

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Business Continuity Management**
- Multi-step Planning
- Adaptive Learning

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI- Business Continuity Management**
- Automated Plan Generation
- AI-Generated Post-Incident Reports and Summaries

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Ideagen Risk Management Alternatives
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