406 Ideagen Quality Management Reviews
Overall Review Sentiment for Ideagen Quality Management
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The level of control you have to make changes within the system. Review collected by and hosted on G2.com.
The level of control does make it confusing sometimes as there is so much you can do. Review collected by and hosted on G2.com.
I like how different quality applications and product information are linked between the different applets, and the report generation is a huge time saver. Review collected by and hosted on G2.com.
We experience frequent software issues that we report to technical support. They downplay the significance of the issues and don't work with us to solve the issues. They're not major issues, just user-friendliness problems. Review collected by and hosted on G2.com.
Enables me to perform my role better within the workplace Review collected by and hosted on G2.com.
I have not had an experience with this product that I would dislike Review collected by and hosted on G2.com.
A dedicated Account Manager for internal queries and support. Review collected by and hosted on G2.com.
The time for response sometimes is too high, actually we are currently trying to renew oure account and we did not receive a response yet. Review collected by and hosted on G2.com.
I liked the reports and analytical section. It is a great tools during audits and really helps you to track record of process parameters. Its easy to install and use with your current software and processes Review collected by and hosted on G2.com.
Noting much in general a great tool. software is a bit expensive Review collected by and hosted on G2.com.
It is a robust auditable system that allows you to manage all your quality related matters. Review collected by and hosted on G2.com.
If I had to criticise one thing is perhaps the improvement of the GUI. Nothing as such related to the software itself. Review collected by and hosted on G2.com.
harmonisation across all business units where quality can be monitored in a consistent way Review collected by and hosted on G2.com.
Report extracts can be slow and system response times slow. Review collected by and hosted on G2.com.
All aspects of quality management are available as modules, from documentation to training, which means you can tailor the system to handle as much or as little as fits your business. It gives a defined structure to the management of each of the areas and a clear history / traceability of actions and responsibilities.
The system can allow different access levels which keeps it simple for some and allows more indepth usage for those that need to have access more frequently.
There is some flexibility which allows the system to be reconfigured to suit your business and forms etc can be integrated so that these points do not need to be redesigned. Support is great and very responsive. Review collected by and hosted on G2.com.
There is very little that is not positive about QPulse, when used fully and properly. It neeeds buy in from all that will be proposed as users and, like every system, it is only as good as the information that is input. Online training is a huge bonus and, where the basic training is relatively easy to grasp, understanding each of the available modules is a large undertaking. Review collected by and hosted on G2.com.
QPulse document control and review emails / workload works well Review collected by and hosted on G2.com.
QPulse asset management could be improved with better dashboards Review collected by and hosted on G2.com.
Once you have had the opportunity to use Q pulse reguarly, it is a very user friendly QMS particularly as there are so many options to support with its use i.e Searching options, Advanced techniques, date range. Ideagen QM is dynamic and easily supports the whole Quality Management system Review collected by and hosted on G2.com.
The Audit Module can be presented in a more organised way to be able to maintain the Audit Schedule easier. Currently it is not well recieved by recipients and i find hvaing to Train them regularly. It would also be great to be able to upload Training Videos of the different modules of Ideagen QM to be able to use it to the best of its potential Review collected by and hosted on G2.com.
