![Ben W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben W.")
BW

Ben W.

Health And Safety Advisor

Enterprise (\> 1000 emp.)

12/4/2024

"Plant Assessor experience"

4/5

What do you like best about Ideagen Machine Safety?

The idea behind having plant documentation readily accessible on line to check and verify everything is in place before machines come to site is a big plus. Knowing plant is subject to regular servicing and has current Plant Risk Assessments and service history goes along way in ensuring we are compliant as a business. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Machine Safety?

The costs associated with Sub-Contractor's using the system, alot of feedback is they dont feel they get value for money and do it purely because we mandate it unless dispensation is given i.e. the Sub-Contractor uses as an alternate system that works the same way.

Being able to find machines in the system can be difficult and frustrating, especially when they are not using the Registration number or plant ID number which is easy to obtain.

Sub-Contractors can sometimes struggle to share and make machines visible to us, especially when hiring machines in from another party. Review collected by and hosted on G2.com.

What problems is Ideagen Machine Safety solving and how is that benefiting you?

Nothing currently but they have been helpful when i have contacted them previously Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Machine Safety

[Editedit](https://www.g2.com/survey_responses/ideagen-machine-safety-review-10606772/official_response/edit)

Thank you for your feedback, Ben. It's great to hear that having plant documentation readily accessible online is making a positive difference for your compliance needs, and that our service history and risk assessment features are helping ensure machines meet standards before arriving on site.

We appreciate your honest feedback about subcontractor costs and machine visibility challenges. Finding machines can indeed be frustrating when registration or ID numbers aren't used consistently - this aligns with feedback we've received from others. Our upcoming Bulk Onboarding feature and Asset Central improvements will help standardize how machines are recorded and shared between organizations.

Regarding subcontractor concerns about value, your account manager can discuss our professional services and training options that help organizations maximize their return on investment. They can also provide guidance on making machine sharing between parties more seamless.

Kind regards,

The Ideagen Team

Current UserValidated ReviewerSource: Organic

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4.5 out of 5 · Verified reviews from real users

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