Save to My Lists
Claimed
Claimed

Top Rated iContact Alternatives

iContact Reviews & Product Details - Page 8

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
Show LessShow More
Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


HH
Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
Answer a few questions to help the iContact community
Have you used iContact before?
Yes

Video Reviews

1,236 iContact Reviews

4.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
PN
Chief Technology Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact was easy to implement.

Create and send large outbound marketing emails. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Currently, all issues are a history since internal support resolved all. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Sending outbound marketing emails. Review collected by and hosted on G2.com.

Vishal A.
VA
District Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Interface is easy to use. Very smooth. And it gets connected easily. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes it does lag a bit.i faced sound problem sometimes. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I can host a meeting easily here. Review collected by and hosted on G2.com.

LW
Publisher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

To be honest, when i started Cozumel 4 You 10 years ago, I made it all up as I went along. Icontact's staff helped me alot, it was a steep learning curve learning to create a newspaper, and their staff was always availbale Review collected by and hosted on G2.com.

What do you dislike about iContact?

There's built in spam filters, and one time I was trying to send an email that was really "heavy" and although they tried, there was no way for the staff to override the block. They did give me a work-around though Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I looked at other platforms, and this is by far my favorite. I like their reports, how they are clear and easy to read Review collected by and hosted on G2.com.

Sujon R.
SR
Commercial Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I have a small business of handmade terracotta tiles. Due to the current Covid-19 we have a lockdown here. Every day the crisis of Karnavira is increasing and decreasing again. This is why we are moving away from our customers and clients. One of my clients speaks of "Icontact" in this situation. We are currently very happy using it. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Every software has its pros and cons. But already we have used many types of software. But I have never seen such a comfortable and user-friendly one. So I want to give the "Icontact" 100/100 mark. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

All I can say to my customers and clients is that they should use this platform. Already several of my customers are using it. They are benefiting from using it. I'm hopeful that whoever uses it will succeed. Above all, I wish "Icontact" continued prosperity. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

With Contact, I can start any campaign very quickly and get in touch with my clients by sending them emails. It's through the whole web. Just like I wanted. Already has created a similar template on their site. With this template, I can set up beautiful emails and send any mail to my customers and clients. Review collected by and hosted on G2.com.

Lauren W.
LW
Geriatric Care Manager Certified
Consumer Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

Great customer support and I like supporting local. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Only that I have to upgrade to new format. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Providing clients with information, knowledge about elder care issues. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you for your wonderful feedback Lauren.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Dedicated business account support that's fairly responsive. Ability to pause account if dormant for one month or more. Reliable. Better reporting in new release. Easy to switch between multiple client accounts. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Test messages don't always appear as per preview. Not enough templates and templates that are there are too US focussed. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Easy to manage accounts for multiple clients and have an affordable email marketing solution for larger volumes of data. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

iContact is full service email blast company but they offer the service at a lower cost. The available stock images are solid, and the graphics editing tool get most average jobs done. It has good basic tools for checking spelling. It has a built in spam checker. You can send test messages. I have been able to create all the segments I need to target just the residents I need. There are preview options for mobile, and computer which are relatively accurate. Review collected by and hosted on G2.com.

What do you dislike about iContact?

They have a resign up rule that doesn't make sense and blocks legit requests. They have an upsell, "increase your limits" banner that shows too soon. It is lacking "wrap around" option for images. It is lacking ability to handle clear back ground images. The file library could be more generous. It's only 10 meg, and hasn't increased even though we have moved up in our limits. On some holidays they post that they won't have any customer support available by phone and to only submit e-mails. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

There are a couple of design features that are limiting in iContact. Be sure you don't need them. If people unsubscribe, they can't resubscribe without contacting iContact customer service. That is a major flaw. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Email is running smoothly and our residents / customers are happy with the communication. People are obtaining the information they need in a timely way. We have increased our number of contact from 7000 to nearly 20,000 contacts. It takes constant work, but our growth is steady. The response and feedback are clear indications that we are meeting the needs of our residents / customers. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

Really like the features ad self-help of this portal and set up. It is user-friendly even for first-timers. Their support is excellent! Review collected by and hosted on G2.com.

What do you dislike about iContact?

It would be nice if there were more templates to choose from. Themes then can choose a new theme for each email blast. Themes exist but could use more options. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Understanding the ope in feature, especially when using a few send from email addresses. Learning how this works is slightly challenging. Review collected by and hosted on G2.com.

JS
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact is an easy-to-use tool with a spotless and friendly interface that has powerful tools that greatly facilitate our email marketing management and customer channeling. Of the capabilities to highlight this tool is the integration it has with social networks, the ease with which I can create email marketing campaigns and run them, the generation of custom reports, among others. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The only thing I have seen and considered that needs improvement is the segmentation functions. Otherwise, it meets my expectations. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It is one of the best email marketing tools on the market because of its wide range of functions, its ability to integrate with other tools and take better advantage of its parts, its price, and its excellent customer service and support team. I recommend it. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact is an email marketing tool that has brought nothing but benefits; its incredible selection of tools makes everything easier and saves significant time while performing excellent email marketing campaigns and channeling new customers. It is competitively priced, and the implementation of the service has allowed us to have personal consultants to help us create effective marketing strategies. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iContact?

Whether I call or email, I always get a response. They are so easy to work with. The best support I've ever seen with a software company. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I've never had one bad encounter with this company and I've been working with them for 10 years and have recommended them to multiple clients. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I always recommend iContact and have been using them for 10 years. I just started using their services for my own private use as well. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We offer email marketing to our clients and are able to use iContact to manage all our clients...that's phenomenal. I have all my email clients in one corporate account on iContact. They each have their own account, private access, etc. but I can manage them all in one place. Review collected by and hosted on G2.com.