iContact Reviews & Product Details - Page 7

My company uses iContact at least twice a month to send emails to our customer base. We love the metrics that iContact provides. The metrics are great to share with our regionals and makes them clean up their lists when they see who bounces. Review collected by and hosted on G2.com.

I really have nothing negative to say about iContact. They provide a great service. Review collected by and hosted on G2.com.

It gets the job done. If you're looking for 'just the basics', iContact is right for you. It does what you need it to do, but lacks the bells and whistles other platforms offer. For a simple and easy-to-use solution, iContact may be the perfect solution. Review collected by and hosted on G2.com.

There are some real areas of opportunity for iContact. From a design perspective, it's difficult and cumbersome to design emails if you're not a graphic designer (not easy to plug-and-play). List management is not intuitive or easy to manage (compared with other platforms). Analytics for delivery are less than industry average, which may indicate that it's getting stuck in pesky spam filters. The design capabilities are a bit limited, somewhat handicapping design creativity. Review collected by and hosted on G2.com.

The ability to create messages that are colorful and professional. Review collected by and hosted on G2.com.

Ability to print created emails once I have completed and sent out Review collected by and hosted on G2.com.

The interface is extremely well thought out, easy to navigate, and reliable. Review collected by and hosted on G2.com.

Would be great if unused resources could be carried over to the next period. Review collected by and hosted on G2.com.

I like how you can easily create emails on it, using pre-made templates. It was very easy to utilize and send out emails with, I also like how it ties into salesforce, so you can keep all of your emails in one place. Review collected by and hosted on G2.com.

I dislike how sometimes when I needed to hyperlink something, it would change the color of my font and it took me about 8 tries to get it how I wanted it to be. Sometimes the formatting got messed up very easily. Review collected by and hosted on G2.com.

iContact offers a knowledgeable staff that will assist you with setup, any issues, concerns etc. The system is relatively easy to use and executes easily. Review collected by and hosted on G2.com.

I feel that iContact could simplify the software to make it easier for novice users. There is a small amount of ramp-up time to learn how to use it thoroughly and seamlessly. The pricing model is high for startups and small businesses making it difficult for them to purchase a monthly subscription on an ongoing basis. Other software is more competitively priced and has a shorter ramp-up time. They do offer a free account; however, it's very limited in how many contacts you can send to each month. Review collected by and hosted on G2.com.

I like the simplicity of checking the reports concerning openings and clicks of the newsletter sent. Review collected by and hosted on G2.com.

I want to be able to modify a newsletter after I have scheduled its release. Review collected by and hosted on G2.com.

It was easy to implement.

Automate marketing through sending outbound emails. Review collected by and hosted on G2.com.

I can't even recall of any since I have never experienced any issue. Review collected by and hosted on G2.com.

It's very user friendly. Lots of different templates make it easy to send out newsletters. Review collected by and hosted on G2.com.

No downsides at all. Everything works perfectly. Review collected by and hosted on G2.com.