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1,236 iContact Reviews
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Having used it for over 15 years now (!!) I am pretty familiar with it. iContact allows me to publish our weekly film newsletter in a fast, efficient way. Review collected by and hosted on G2.com.
It took a few years to identify and research any content issues that would not allow us to publish. We would be blocked for hours sometimes. I wish the system would highlight that content to find it easier. Otherwise, I have to hunt and peck through a ton of newsletter copy to find the offending link, etc. - and THEN I have to replace/remove it. Review collected by and hosted on G2.com.
Designing e-newsletters. The number of templates is very helpful. I learn a lot when I have the time to tinker. Review collected by and hosted on G2.com.
Limitations on image space. Space limits are not set high enough. I have upgraded, but now I have reached my image limit again. Unlimited image storage would be an improvement. Wish there was a way for the platform to automatically fit images to the proper and most optimum resolution. If I didn't have Photoshop, resizing would pose a problem, given storage limits. Review collected by and hosted on G2.com.
Although simple to use, it is ineffective. It is not a reliable tool. Review collected by and hosted on G2.com.
Worst customer service and too expensive in comparison to other tools and features. Review collected by and hosted on G2.com.
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I have been a regular user of iContact for probably ten years now. I love how easy it is to create an email template, add graphics, including video links, and more. Very simple and intuitive, and I am not an html coder, just a basic business person. I have found iContact to be able to do everything I want it to do, including future-date emails, segment my lists, and more, and all at a very reasonable price point compared to other broadcast email providers I have researched. Review collected by and hosted on G2.com.
Nothing comes to mind, honestly. I will continue to use iContact for as long as I continue in business. Review collected by and hosted on G2.com.
IContact has a simple interface and nice selection of templates. Their knowledge base is easy to access, and the tech support is helpful and affirming. The functioning is intuitive, and we've rarely run into complications with our monthly use. Review collected by and hosted on G2.com.
Wish there was more flexibility to adjust for Outlook quirks. Review collected by and hosted on G2.com.
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Being able to customize mass emails on the fly is great. Having a platform to quickly personalize emails to be sent out to our teams and prospects is a huge plus. Generally, mass emails can come across as ingenuine or scam-y. iContact makes our emails significantly more personal and professional. Review collected by and hosted on G2.com.
No integration with our guest list system means anyone who unsubscribes from our mailing lists needs to be removed from our end manually. Review collected by and hosted on G2.com.
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Their Drag and Drop format makes it super easy for anyone to use without having to rely on a designer or marketing creative. Review collected by and hosted on G2.com.
There can always be more options to customize. Review collected by and hosted on G2.com.
It seems as if it would be fairly easy to use if all of the functions were open. In my current position, we only use it for outgoing contacts and switching aux statuses. Review collected by and hosted on G2.com.
It's really buggy. Everyday it automatically logs out at least once or has trouble shifting from one state to the next. I also don't like that it doesn't show you the times your were into each aux. Review collected by and hosted on G2.com.
I like more to create a new template as per our marketing purpose. Also, it has many templates that can us on different occasions. Review collected by and hosted on G2.com.
I dislike the slow updates on their website which some of the features are old and need to be new (like memes and others...) Review collected by and hosted on G2.com.