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1,236 iContact Reviews
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Our strategic advisor is really kind, funny, and very helpful for our email marketing needs. She goes over our account each month with us and takes the time to help us out and make sure we're understanding and doing everything correctly. I also really love their system, simple to use and effective. We can include and exclude lists to send an email to, schedule it in advance, and forget about it. We can also see the history of a contact - what they open and how many times. Their clicks, etc. This makes it so we can send to people who open our emails, ensuring we don't get blocked by the major email providers. They have excellent customer service! Review collected by and hosted on G2.com.
Sometimes sending and uploading lists can be a long process, but it is worth it to ensure you're sending to the right contacts. The HTML editor can be funky at times, but it is handy. Review collected by and hosted on G2.com.
The finished product looks OK, not any better than Mailchimp or Constant Contact. Review collected by and hosted on G2.com.
The program is clunky and there's a known glitch that keeps the emails from going to social media, especially Facebook, which makes the emails much less effective. It takes a ridiculous amount of time for customer service to get back to you. I don't mean an hour. I mean days or weeks. Apparently they don't understand that these emails are time sensitive. They also send the response in a "noreply" email so you can't have a dialogue. I gave it three tries. They struck out. Review collected by and hosted on G2.com.
The positive aspects of iContact are that it is simple to use, straightforward, and offers reasonable pricing for everything included in the subscription. Furthermore, their customer support team is also outstanding, and they are always prepared to go above and above to assist users. Review collected by and hosted on G2.com.
Even though they just implemented a drag and drop-based email template creation option, the interface is not particularly intuitive and requires greater flexibility and smoother usability. Additionally, The price plan is expensive when a specific volume of email addresses is required; instead, they should consider offering bulk pricing plans. Review collected by and hosted on G2.com.
iContact provides unlimited sending of emails.Its very user friendly and flexible product for any user. Dashboard helps alot to know which emails have been sent,in queue or not sent.Its aslo simple to delete duplicate email contact in my list. Review collected by and hosted on G2.com.
So far no dislike.I have been liking the performance of this application. Review collected by and hosted on G2.com.
It's very easy to create eye-catching emails that create interest in our company Review collected by and hosted on G2.com.
I do wish we could have multiple logins so my business partner can be working on things at the same time I am Review collected by and hosted on G2.com.
How it was effective to install iContact and availability of free trial.
Ease of customizing marketing emails. Review collected by and hosted on G2.com.
I can't really recall the last thing that didn't work well for me on iContact. Review collected by and hosted on G2.com.
Comparable to other mailsending platforms. Review collected by and hosted on G2.com.
Not very "on the ball" when it comes to new trends (like responsiveness).
Very customer-unfriendly. Will let the renewal date pass without notice (even if your account has been inactive for 6 months) and will bill your VISA for over 900 dollars. Don't give your credit card number to these people! Review collected by and hosted on G2.com.
