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iContact Reviews & Product Details - Page 47

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,553 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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0 people requested security information

iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Furniture
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

i guess that it did indeed send emails to people. Review collected by and hosted on G2.com.

What do you dislike about iContact?

the interface is clunky and hard to use. customization options are very limited Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

use mailchimp or hubspot Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

email marketing Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

what you see is usually what you get. only in some cases there is too little or too much space between paragraphs or photos but I can usually figure it out. Review collected by and hosted on G2.com.

What do you dislike about iContact?

When preparing to send sometimes it will tell me that I have no contacts selected but it shows they are clicked on. so I sometimes have to close out the program and restart to schedule send time. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

n/a Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

solving who gets messages and who doesn't. benefits are seeing how many opens and clicks. the reports are awesome. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iContact?

iContact has recently updated their templates and editing platform and it is now so user friendly. I can upload everything into their templates or create my own without having to use a third party platform like Dreamweaver to assist. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I wish that if I have a subscriber assigned to two different lists that if I send a blast out and hit both of those lists that it wouldn't send that email to that particular person twice but instead filter it out so they only get it once. Many of our people are assigned to multiple different lists and occasionally we hit more than one list at a time with sale details or other promotions. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It's great to be able to really track the open rates and use the new dashboard to get a quick glimpse at how our email blasts are preforming. Review collected by and hosted on G2.com.

Raja K.
RK
Marketing Automation Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about iContact?

Simplicity and cleanliness of the dashboard and editor . Inbuilt templates are awesome. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Costlier than it's competitor. Need to work more on Automation capabilities . Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Simple layout . User friendly .

No much technical knowledge is required. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have done Email marketing for our Clients . Drip campaign and Automation Flows are defined easily . Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I love how easy it is to build comprehensive workflows. These workflows allow for greater automation, which makes my life as a marketer easier! I also love the support team. Our Strategic Advisor, Kate, is helpful and responsive. She is a rock star! Review collected by and hosted on G2.com.

What do you dislike about iContact?

We're having some issues with open/click discrepancies, which affects our reporting and analytics. I'd also like more comprehensive analytics. Kate pulls reports for me each month with full stats, but I'd like the ability to do this myself. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you're an ecommerce company operating on a custom platform, iContact doesn't have the same reporting that other ESPs might have. I think that you can connect with Shopify for your ecommerce analytics, but if you don't have Shopify, there's not much in the way of ecom metrics and reporting. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We used a different ESP for about two years until we realized that utilizing their automation features would cost us way too much money. We switched to iContact, and I've been able to implement tons of automated workflows that would've cost my company hundreds of dollars a month with the other ESP. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

The new template for creating emails. Seeing the reports and click through rates. Checking that the email is valid when we are entering it to make sure it is a good address. Review collected by and hosted on G2.com.

What do you dislike about iContact?

That if I unsubscribe a contact I cannot resubscribe them. I understand why this doesn't work if the contact does it, but on our side, it should be more flexible. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Tracking who opened our emails and if they receive our messages. Keeping our contact info up to date. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I can send out mass email listings without the fear of being flagged as a potential spammer. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes the interface is a bit cumbersome but a recent update has been released hopefully addressing some of those issues. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Not being deemed a spam origin with the emails we send out. Review collected by and hosted on G2.com.

Jessica R.
JR
Marketing Director
Law Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Makes it very easy to send out our monthly e-newsletter. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The templates are limited in themes, and the drag and drop takes a little time to adjust to from the old format. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you are looking for an inexpensive crm, this is the way to go. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Inexpensive way to send e-newsletters. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Helps keep me organized and saves me so much time. I used to spend a lot of time drafting emails. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It takes a while to learn everything before fully understanding the software Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Saves money and so much time Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Toolkit and user manual that came with product Review collected by and hosted on G2.com.

What do you dislike about iContact?

Dislike pricing compared to marketplace products Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Connectivity among diff tools Review collected by and hosted on G2.com.