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iContact Reviews & Product Details - Page 43

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,553 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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0 people requested security information

iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Ease-of-use to post press releases to the wire and track impressions. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The fact that you have to call the editorial desk to rush a release, even if included in your account level. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Intuitive and easy to use. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Press release distribution - delivery to target media outlets. Review collected by and hosted on G2.com.

MD
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

The ease at which I can design a spectacular looking e-mail while at the same time keeping track of all of our different contacts in one place.

Switching between HTML and their "easy use" design form is a breeze, depending on what I need to do.

Being able to test send the e-mail and check to see if it may be recognized as "spam" is a great feature. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The customized e-mail sign-up form can be finicky at times and doesn't always cooperate with our website. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Great platform - easy to use and worthwhile. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We're reaching more customers more consistently. Getting easily designed great e-mails out on a regular basis has grown our customer base which has lead to more sign-ups, more opens, and more sales overall. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

Reliability and stability of the platform. Never experienced any delays in sending large email blasts. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Interface is a bit stale and the development tools for creating email is fairly basic...but getting better. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Start small and see if the platform works for you Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We manage all our email communications for our 75k+ database. Review collected by and hosted on G2.com.

JW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I like all the responsive templates, and over-all user experience. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There are some glitches when you enter your own HTML code, but with basic troubleshooting it's not too bad. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you are looking for a email development software to try choose iContact. They have a huge selection of great responsive templates to choose from. You don't have to be technical, but if you decide to develop your own code there are options for that too. My company have been using iContact for more than 5 years with no problems... I believe you will say that same after trying them. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

The business problems iContact solves for my company is email development efficiency and appeal. The biggest benefit would have to be analytics and AB testing options. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

Its saves me so much time creating the email when I can just pop in the photos and not have to worry about the spacing or getting it just right. The manipulation is limited but still really nice and easy. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Getting stuck on the column spacing, if you click on that and your column is not right in the middle you can resize or anything you have to refresh and lose your progress. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I have noticed after sending the emails at different times of the day, using the click to open rate as reference, what time is best to send for the best viewing. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

My favorite part of iContact is their wide range of templates. I also like that they give you stock photos so that you can have a good idea of what the final product will look like. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I dislike that the images don't pop up when I send out an email. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact is great for updating clients when we want them to participate in a new product, renew their contract with us, etc. Review collected by and hosted on G2.com.

CV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I really like the personalization, the segments you can create, the friendly use of the tools and the support i received from my contact person. I strongly would recommend this to my partners. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I would like to have more templates with fresh and different designs, also if we can have more fonts, and shapes and figures to create different content. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I need more people to register to our events Review collected by and hosted on G2.com.

MD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

Ever improving user interface, very easy to use. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Would like to see more interaction with social media directly from message editing. Would also like to be able to delete obsolete contacts that count toward the total users. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If, based on your requirements, iContact is cheaper than the competition, don't hesitate. It works fine. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Engagement with around 2,000 customers -- reminding people of our events and generating some sales. Review collected by and hosted on G2.com.

BH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

Icontact allows me to create an extra "touch point" with my customers. It also allows me to have a "leave behind" in a digital format for further information gathering. The analytics help me change my message and keep customers clicking. Review collected by and hosted on G2.com.

What do you dislike about iContact?

the design is a little clunky. It needs to be more similar to wix.com's design features Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

How to reach certain contractors that insulate themselves from sales staff. Review collected by and hosted on G2.com.

Nathan D.
ND
Adjunct Professor
Higher Education
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I’ve used iContact for about 5 years now. Recent updates to their platform in the last year have vastly improved the user experience as well as look and function of templates. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I used to not like iContact much- I had to use it because that is what my client wanted. After thei changes they have made I have become a big fan. There is always room for improvement and innovation, but iContact has come so far that it’s hard to complain now. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We’ve used iContact for customer relations and promotions. Lately, the dashboard has been very benificial and easy to review success of email blasts. Review collected by and hosted on G2.com.