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1,236 iContact Reviews
Overall Review Sentiment for iContact
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I loved the functions this system offered such as calendar and contacts. Review collected by and hosted on G2.com.
I wish this program had an instant messaging function, to be able to use amongst co-workers. Review collected by and hosted on G2.com.
I like that there are sliding scales based on how many people you're trying to reach (if you're using it for automated emails). For ex our business only had about 450 subscribers and it was around $15 a month to send out our emails and track them. Review collected by and hosted on G2.com.
May just be a glitch but it seemed to work better on our ipad than Android phones. Just a little longer load time between pages on the Android. Review collected by and hosted on G2.com.
Our representative works with us to meet our needs. We have come to him with some pretty complicated requests (at least we thought they were) as we are the host organization for multiple programs. Our rep is willing to working with us over the phone until we get what we need, even if that takes multiple calls and training sessions. Review collected by and hosted on G2.com.
Learning curve of advanced functionality within iContact has been challenging for us but we know that it will take our business to the next level. We also know that we couldn't do it without the support of our very patient rep. Review collected by and hosted on G2.com.
My reason for loving iContact is that it is very user friendly, and whenever I have an issue staff are always on hand to help me solve the issue in a very fast and efficient way Review collected by and hosted on G2.com.
I would like to be able to carry my cost from one month to the next, as some months we have heavy usage and some months very little Review collected by and hosted on G2.com.
It is a very fast moving application, which is nice to not have to wait. Review collected by and hosted on G2.com.
It doesn’t seem to do the job much more organized than any other applications. Review collected by and hosted on G2.com.
We joined right as they were using the new email editor interface.Everything was straightforward.
The list organization also helped us ensure we were segmenting properly. Review collected by and hosted on G2.com.
At the time, the Google Analytics feature wasn't as integrated as possible. They didn't have an automatic track per group of emails. I'd prefer having only an admin be able to change those settings so there is consistent measuring. Review collected by and hosted on G2.com.
so easy to use, great support, great reports and i could easily create nice email designs Review collected by and hosted on G2.com.
that i could not send 3rd party emails. other than that. it's great Review collected by and hosted on G2.com.
I have found that the platform is easy to use and it does the job I intend for it to do. My needs are fairly simple and straightforward so I don't do a lot of complex things. Review collected by and hosted on G2.com.
There are some minor kinks in the new message creator that are a little awkward. Review collected by and hosted on G2.com.