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iContact Reviews & Product Details - Page 39

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,553 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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0 people requested security information

iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like how easy it is to store data such as contacts, images, resources etc. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The lack of HTML capabilities such as hover effects, buttons etc. There are also bugs that cause edits to not be saved which have led to incorrect email messages sending to prospects. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Targeting prospects for clients Review collected by and hosted on G2.com.

Cassandra A.
CA
Stagehand
Writing and Editing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

User interface is organized and friendly Review collected by and hosted on G2.com.

What do you dislike about iContact?

Importing contacts sometimes can be inefficient Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It's easy to learn and has a very well organized system. It also provides many email templates so your emails can be looking nice. The analytics feature that is included is great as well, for tracking the email data Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Mass communication and promotion through email Review collected by and hosted on G2.com.

Diane T.
DT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

We send out a weekly newsletter for our small non-profit tango community, and use iContact to manage subscriptions and keep an archive of our newsletters and images. It is easy to re-use the template from week to week, and keep track of those who receive the mailing. We can track how many people receive the mailing as well as how many actually open it. Review collected by and hosted on G2.com.

What do you dislike about iContact?

You cannot sort your saved images in folders or any other way to find what you want quickly. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you have questions. the support staff is quick and very helpful. They have resolved every question or issue I have ever had. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Since we aren't really a "business" but a non-profit, our problems are always small. We do attract people to our tango venue and keep a mailing that includes out of towners who like to know what is going on in our city before they visit. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The visual editor is easy to use for people who are not familiar with code. There are a number of templates that you can choose from to meet your needs. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It does not integrate well with Salesforce. You have to copy the code into a template every time you want to send an email. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Consider how you are going to be using it with your CRM software before buying. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Checking click rates, links opened, etc. has helped us find out what emails are popular and which ones aren't. Review collected by and hosted on G2.com.

Rallen D.
RD
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Very helpful in constructing a marketing email template Review collected by and hosted on G2.com.

What do you dislike about iContact?

Once you have invested hours in creating the perfect campaign, then the reveal. It costs you almost a dollar per each to send out. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Expensive. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Direct email marketing Review collected by and hosted on G2.com.

TT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

The simplicity of the program makes it easy to execute my marketing ideas. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I haven't found anything yet that I dislike Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I was using StreamSend prior to iContact and the software itself was very buggy then it got to the point where I couldn't even create an email from the office because we got a new firewall it was ridiculous and I had to do the newsletters from home for months. So moving over to iContact has saved me time and stress. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Customer support is fantastic. Doesn't feel like you're just reaching a call center in the middle of nowhere. They are very accessible and give effective answers to problems. If there isn't an imminent solution, they will help find a workaround. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Can get buggy. Some mornings I try to log-in and it just takes me to a "request timed out" error message. Other days i'll be drafting an email and will get "oops, something went wrong" pop ups. I usually have to log out and back in to fix whatever the issue is. Doesn't happen often but when it does, slows me down. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Lists and segments are very easy to manage - not as manual as some other programs which has saved me time. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Well, it gets the job done. It's a program that sends out emails efficiently and automatically. Metrics are acceptable. Seemed to be less expensive than other options. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Nothing really stands out about iContact. Too attached to Salesforce as an add-on. The metrics and reporting isn't as robust as I would like. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Compare and test versus other products. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We've been able to add to our contact list by importing names quickly. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

It is quite easy to use to send out a bunch of emails to different people. I would prefer using another email application after trying this one out and others. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Honestly, but nothing! It works as it should but I personally like the layout of other applications that I have tried. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Being able to send a bunch of emails at once since when I do it through my work email, they tend to kick back because I sent too many. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

it is very effective and there are many design options Review collected by and hosted on G2.com.

What do you dislike about iContact?

it was complicated to use in the beginning Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It takes some practice Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

it is easy to talk to other colleagues Review collected by and hosted on G2.com.