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iContact Reviews & Product Details - Page 38

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

There are a lot of of e-mail marketing platforms (and I've used most of them). Hands down, iContact provides the best value, functionality and most importantly, great service for their users. Whatever your industry category, organization size or target audience, the iContact platform can deliver. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I do wish there were more pre-designed templates to choose from. The new message builder is really great and the templates are increasing, but a focus on increasing the number of high-quality, well-designed templates for users would be greatly appreciated. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

At the base-level, provides robust e-mail marketing services to reach our various target audiences. Great deliverability and reporting. One of the best benefits has been how we've been able to setup multiple departments with their own folders and accounts, but still have top-level view into all activities across the organization. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

It is a user friendly platform that allows for easy email creation and tracking send performance Review collected by and hosted on G2.com.

What do you dislike about iContact?

I dislike that for larger scale businesses, it does not have all the tools to keep large scale email campaigns on track Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Use this if you have a small business. It is perfect for small businesses. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact has assisted with email creation and sends. The benefits I realized was fast email template creation and easy tracking for send performance. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like how it allowed my team and I to connect with people very quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There’s a lot of information and tabs to use, most I don’t ever find myself using. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Connecting with people faster and more conveniently. Review collected by and hosted on G2.com.

GJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about iContact?

There are many features that are useful while still simple-to-use. For example, it is easy to organize contacts and to have multiple lists. Likewise, the creation of an e-mail for distribution allows for many advanced features like pictures, multiple fonts and colors, various links, etc. while still being straight-forward. Also, very importantly, the iContact service people are easy to reach if I have questions. I can count on hearing from them within one day, and they are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about iContact?

What's to dislike? I don't have anything to say about this product that is negative. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I can reach thousands of contacts with one distribution. This level of mass e-mails is not allowed with ordinary e-mail systems, not to mention the contact organization lists and the professional e-mail creation tools that iContact provides. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Icontact integrates well with Salesforce, which we use for our donor database. We can segment email target lists by giving history or amount. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Design options are fairly limited. When we’ve used the design services that come with our license, the results are no better than we can do on our own. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are a nonprofit and so we are targeting our emails to those most likely to give. We’ve seen better open rates and more donations as a result of list targeting and segmentation. Review collected by and hosted on G2.com.

TM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

The platform is super user friendly and flexible making email marketing less cumbersome and reducing the amount of time we have to spend creating, deploying, and tracking the results from our campaigns. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I've been using the iContact platform for two of our brands for over 8 years and haven't found anything that I've disliked. Over the years there are a lot of new features being added. Half the time I don't know what they are but our Rep. is always checking in and explaining them. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you are looking for an email marketing solution, give them a try. If I recall, they have several plans and free trials available. The sales and support team are helpful and not super pushy so it won't be a bombardment if you are in the exploration phase in terms of using their product. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

As an education provider, we need to communicate both sales and service oriented email messages to our students. The iContact platform has enabled us to create awareness and generate leads on products, but also provide notifications that our student/customer base need to know about. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Simple interface, very nice automation, excellent email builder tools/templates, and I can't say enough good things about our account rep and her level of diligence and knowledge. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I want to be fair - I feel like we're just scratching the surface, but we get proactive emails from competitive sites that give me new ideas or a new course to pursue. I take those to our iContact account and we can implement most of them, but it would be nice if that stuff was coming from iContact in the first place. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Get in touch with your account rep, especially if you're new to automated marketing. We've gotten tips on how to roll out campaigns and operate the site that have been helpful for results and better understanding our customers. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Getting in touch with leads and customers for marketing and promotional purposes. Review collected by and hosted on G2.com.

Kirsten R.
KR
Realtor
Farming
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I love their analytics on the emails sent. It is helpful to see what emails do best, and how we can improve. The template are very easy to use and very versatile. It has been interesting to see how the analytics change based on the content and what it is that gets them to sign up to receive our emails. Plus, it give me something to report back and justify the cost of using the program. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I wish there was better social media integration. There is basic integration for a few of the social media sites, but I would like it to be able to do so much more. I would like to see some kind of integration with snapchat and instagram, as well as better integration with Linked in Business pages. It would also be great if we could send out mailers, making icontact a one stop shop. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Excellent product, very versatile! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We use iContact to send out our monthly newsletter to our email contacts. We also send out various reminders, coupons, and advertising to our various newsletter lists. It has been very helpful in reaching out to our fans, especially those who don't use social media. It is excellent for Business to Business mass emails as well. Newsletter sign up is very simple and it is very easy to get set up. Once you get going you can save templates, use theirs, or even reuse an email previously used. Review collected by and hosted on G2.com.

CB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I like the new drag and drop template builder, I like the highly attentive nature of iContact. Our customer service representative is very helpful and accessible to us. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I would prefer that it was easier to remove the hard code for drag and drop emails. I also dislike the limits on subscriber count. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Experiment with it, it is capable of a lot more than you might expect. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact allows us to easily develop eye catching emails that we can send to large populations. The testing and segmentation features are also useful to our work. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I would best describe it as "ok" it gets the job done but it's not my favorite Review collected by and hosted on G2.com.

What do you dislike about iContact?

Missing some features I prefer I used it for a little bit and it was fine but i needed something a little better Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It gets the job done Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Like I said it was missing some features for my personal preference but it gets the job done for sure Review collected by and hosted on G2.com.