iContact
Editedit
iContact
By iContact
Show rating breakdown
4.1 out of 5 stars
See all 1,236 iContact reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by iContact, but it has limited features.
Do you work at iContact? Upgrade your plan to update branding and connect with profile visitors!

Top Rated iContact Alternatives

Litmus
(439)
4.6 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Intuit Mailchimp Email Marketing
(12,699)
4.3 out of 5
Constant Contact
(6,540)
4.1 out of 5
See all iContact Alternatives

iContact Reviews & Product Details - Page 37

Editadmin

iContact Overview

Editedit
What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Discussions
iContact Community
Languages Supported
English
Show LessShow More
Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size

Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!

HH
Overview Provided by:
Hank Hoffmeier

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
Read more
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Read more
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
Read more

iContact Pricing

iContact Free
Free
Advanced
Starting at $14.00
High-Volume Sender
Contact Us
See all 3 iContact pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
Answer a few questions to help the iContact community
Have you used iContact before?
Yes

Video Reviews

Review by William P.
iContact review by William P.
Play iContact review by William P.
Value to Price Ratio is Best In Market
Review by Sarah S.
iContact review by Sarah S.
Play iContact review by Sarah S.
Love iContact
Review by Jeff B.
iContact review by Jeff B.
Play iContact review by Jeff B.
iContcact is a great service!
See all video reviews

1,236 iContact Reviews

4.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
1,236 iContact Reviews
4.1 out of 5
  • Sort By:
    G2 Sort
1,236 iContact Reviews
4.1 out of 5
  • Sort By:
    G2 Sort

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Jeremiah K.
JK
Senior Project Manager
Legal Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iContact?

I like the ease of email marketing creation when using their tools. It helps to be able to create something quickly that looks good. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I'm pretty happy with the program and wouldn't change anything at this point. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact allows us to more easily and effortlessly create email marketing content for our business that looks professional and stunning. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Icontact makes emailing for marketing easy for the team. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There are simpler applications such as MailChimp to use. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I would first check out MailChimp and then go from there to decide between the two. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It simplifies the email marketing process for me and my team. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Jerrica S.
JS
Health and Benefits Account Manager
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Being able to reach multiple people with the same message Review collected by and hosted on G2.com.

What do you dislike about iContact?

Nothing it is exactly what it is intended for Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Marketing made easy Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I love how user friendly this user this program is. It’s simple to use, effective and it has good features. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I dislike that the pictures you can import have to be so small. I don’t like how when a contact is bounced, it’s hard to get them reinstated and there isn’t a mass option to reinstate groups as you try to clean up your list. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are solving massive communication issues. We can notify large groups of folks easily which is perfect for our church. It’s a great way to track and reach folks Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
DJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I've been using iContact for a little over a year now and any time I have a question, Bill is always quick with a helpful answer. Since their interface update, putting together good-looking emails has been a snap. I love the email signup box they have for me to put on my website too! Review collected by and hosted on G2.com.

What do you dislike about iContact?

I wish sorting lists of email recipients was easier, so I could on a whim send an email to only people in a certain area or only people in a certain line of business. It is possible, but it's not quite as user friendly as I would prefer. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact has allowed us to keep in touch with customers and potential customers that we might otherwise not have a reason to contact. As a new business, it's really important for us to keep our name at the front of our customers' minds and this is an easy way for us to do that. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Customer Support of iContact
Editedit

Hi Devin,

We're pleased to hear that you have been utilizing our sign-up forms on your website! That's an excellent way to get new potential customers on your radar, and be able to communicate with them automatically through iContact.

Thank you for your feedback about sorting lists of contacts. Fortunately we are already working to make this process easier by re-designing our Contacts pages. Be on the look out for upcoming changes!

Helpful?
Share
Admin Approval Link
Kim S.
KS
Graphic Designer
Machinery
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I created a custom template for our company and really like being able to use that template and modify it to make copy changes each month. I also like the very simple-to-understand analytics which let me know how many people are using our newsletter. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Although I have gotten comfortable with creating my own templates, I wish there were more template options related to manufacturing, I would love to find a template that I could just “fill in the blanks”. Occasionally I need to send out an email that is not connected to our online newsletter, and it would be nice if I had a good option for that. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Price is reasonable, use is very user friendly. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have different lists that we need to send certain emails to, it is so easy to upload a list and save it for future mailings. Having the analytics available on the Dashboard is a huge help, I was able to discover that one of our salespeople was not receiving our emails, so he never knew what the specials were or what information we were putting out there. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Customer Support of iContact
Editedit

Hello Kim,

It's excellent to hear that you are utilizing iContact to create and save your own custom template! Having your custom template available during message creation can be a huge time saver, and brands your company with a consistent look and feel for your contacts.

Thank you for your feedback about including more manufacturing related templates. We continue to add additional template options and are happy to take your comments into account for a future release.

Helpful?
Share
Admin Approval Link
GO
Crisis Counselor at a Suicide & Crisis Hotline
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Eye iContact made it easy for me to communicate with colleagues and smoothly transition from one message task to another. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I would like it if it was more versatile and connected with other apps but this is not necessarily a dislike. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Worth the switch Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Ease of communication and fewer errors in such. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
PG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

We use iContact monthly to reach over 5000 gallery guests and keep them informed of upcoming exhibitions and events. Once we developed our template, it is easy and very user-friendly to make changes and update our mailings. The recent improvements to the system make keeping our subscriber list up-to-date. Customer support is always responsive and we appreciate the suggestions for keeping our mailings relevant. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes we find the template a bit glitchy to work with, and we have gotten feedback from subscribers that there are inconsistencies between desktop and mobile platforms as to how our newsletter appears but nothing that has been a concern of significance. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

This is an effective communication tool for a small business. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Our mailings reach gallery guests and followers nation-wide and it is the most effective way we keep in touch. We have completed some direct sales of artwork simply because someone read our newsletter. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Customer Support of iContact
Editedit

Hello, and thank you for your review!

It's excellent to hear that you are able to quickly and easily communicate with your contacts using a template you customized. Not only are custom templates time-savers, but they also ensure that your brand is professional and consistent for your contacts.

We also appreciate your feedback regarding inconsistencies between mobile and desktop platforms. Our templates are made to be mobile responsive, so there will be some changes depending on what platform they are being viewed on. To get a better idea of what your contacts will see, you can click on the desktop and mobile images under the Preview button at the top of the message creation page.

Helpful?
Share
Admin Approval Link
EM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I have used several e-marketing apps over the past ten years and none come close to the intuitive and user friendly iContact system. From contact management and segmentation to developing e-mail templates and implementing campaigns, the process is a breeze with iContact. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have no complaints. One complaint I used to have was trying to schedule emails from GMT to EST (simple, I know), but this was sorted in the last year and I'm more than happy now. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Whether you're an expert or a beginner, iContact is an all round, economical application for e-marketing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are able to reach out to our global customer base with company news and product announcements quickly and easily using iContact.

One challenge that we face is the prospect of the EU GDPR regulations which take effect on May 25, 2018. This could impact our ability to reach current and prospective targets/audience directly. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Customer Support of iContact
Editedit

Hello Ewen,

We are so happy to hear that you find iContact to be user friendly and intuitive. Our goal is to ensure new users can quickly learn how to create professional emails. We're also glad we could make your experience even better by sorting out time zones!

Helpful?
Share
Admin Approval Link
Edward M.
EM
Marketing Manager
Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

The new "build a message" feature that makes it easier than ever to compose messages in a format that works best for our company and our customers. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The inability for the software to accurately track the open-rate/clicks for the majority of our customer sample as a whole (e.g. No info for most emails sent). Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Chat with an Icontact rep if you are ever having difficulties. It can be done easily and answer questions quickly and efficiently. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Email blasts with product knowledge & company updates to over 1,000 of our customers. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
iContact Categories on G2
Email Marketing
Email Marketing

iContact Comparisons

Compare iContact vs. Intuit Mailchimp Email Marketing
Compare iContact vs. Intuit Mailchimp Email Marketing
iContactVSIntuit Mailchimp Email Marketing
Compare iContact vs. Constant Contact
Compare iContact vs. Constant Contact
iContactVSConstant Contact
Compare Salesforce Marketing Cloud Engagement vs. iContact
Compare Salesforce Marketing Cloud Engagement vs. iContact
iContactVSSalesforce Marketing Cloud Engagement
Compare iContact ratings to similar products

Explore More

Household Employee
Data Center Infrastructure Management (DCIM)
Classroom Messaging
Best Photo Editing Software
ZoomInfo Competitors
Best Payroll Software
Tontine
Operating Revenue
Pros and Cons Details
iContact