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iContact Reviews & Product Details - Page 36

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Easy to use, able to create templates to maintain consistency and professional look, able to track metrics Review collected by and hosted on G2.com.

What do you dislike about iContact?

As we use this product at a fairly simplistic level, there really are no issues that make it difficult to use this product. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

This is a good tool to use for creating simple, consistent, professional, branded messages. Design a template and build iterations from that. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

This product helps professionalize and integrate consistency into our messaging for our students. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Keeps email exchange simple. I run it with my small business and it doesnt clutter up my personal email address. Also it allows me to reach more. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Nothing! It seems to do what it was made for! Will have to make this a re-purchase. Downside to small business is funding. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It does draw more people to what is already a small business. It takes the guess work from paper to technical. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

Honestly, the Account Strategists and the Tech Support Staff are above wonderful. They are patient, resourceful and they care about not only the success of my business but they also have great ideas about small changes that create big results. They keep our email fresh and I never have to worry about doing anything that might get us tagged as spam or worse. They monitor everything so I have time for other channels that need more babysitting. Our next step is auto-responders and list segmentation and they have made this process easy and stressless. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There are so many good ideas, we have to really decide what is next, what priorities are and how to move towards those goals. This isn't a bad thing just lots of options. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Email marketing is important still but the goals have to be defined. Decide your message and make that the MAIN message but you can include other info but know that too much text or complex concepts get lost in email because it is quickly opened or scanned. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have a large UN-engaged list but we're learning how to engage and what to do for more clicks. We want to stay in front of our customer without being "~another~ email" in the inbox. Review collected by and hosted on G2.com.

VA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

It is very easy to use and gives you enough space to store users and images. Through this email newsletter program I can easily send beautifully designed emails to hundreds or thousands of subscribers at once. It is 0a great way to share news, announce new promotions, share new product features—or even send out an annual email update to all of your friends and family. It can organize your contacts into lists, add new contacts easily via a signup form, send beautifully formatted messages in a half-dozen clicks, and analyze how your email performed. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The graphics is sometimes a little too simple, I would like more variety. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I would recommend it even to people who are not familiar with this type of programs. I would also recommend it to people wh need to send beautifully designed emails to hundreds or thousands of subscribers at once. This program is great for large groups and scheduled sends as it makes it as easy to send an email to everyone as it is to send a message to one person. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I can keep constant contact with my users and I can update them with our company news in a very easy and satisfactory way. By reading statitics after sending the emails, I can also keep track of the people who are reading my newsletters and know who is really interested. Years ago, that might have required paying for a newspaper ad, publishing a press release, or printing and mailing a flyer. Today, reaching our customers and contacts is as easy as clicking a button in an email marketing app. Review collected by and hosted on G2.com.

Stephanie N.
SN
Director
Education Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact was easy to navigate in the beginning and get started so that you’re able to start sending your customers emails right away. I also loved playing around with all the features and building creative emails for my customers to receive. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I was worried that if my customers saw it was from a bulk mail situation that they were going to delete it even before reading it. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

The biggest benefit is that you’re able to reach a mass number of customers in a short amount of time. The down side is that it may be true, when they do see it’s a mass email, they delete it before even reading it. Review collected by and hosted on G2.com.

Ken O.
KO
Motivational Keynote Speaker & Virtual Speaker for Conferences and Businesses
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Tom A.
TA
President and Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

I like the ease of creating emails that are HTML enhanced which allows us to get feedback within hours of the number of opens, click throughs, etc. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The new design took a bit of a learning curve but the more I use it the better I like it. Saving templates is the key. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Work with Bill if you have any issues. He's great! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are a national membership association and it's important to poll our members to determine what events we would propose appeals to them mostly. Our members point us in the right direction and helps us fulfill their needs. Review collected by and hosted on G2.com.

Lynda L.
LL
Partner, Director of Communications and Marketing
Research
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

Our firm sends out monthly emails to our clients and prospective clients. iContact makes this an easy exercise with its user friendly interface. It's simple to manage contact lists and prepare communications. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I've only had some minor issues with formatting text. Sometimes when you cut and paste text, things don't always line up correctly. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It's an all in one solution for managing data and communications. I recommend it all the time to other business owners. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Easy to maintain a data base of clients and prospective clients. iContact manages the unsubscribes, which is useful feedback. I also like the analytics, which I use to gauge interest for marketing purposes Review collected by and hosted on G2.com.

RD
Pharmacy Technician
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Multiple email builders. Free trial available. Unlimited emails. Can create "do not contact" and unsubscribe lists. Powerful social media integration. Survey tool. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Cannot import contacts from Gmail or third-party address books. Limited auto-responder functionality. Tiny image-storage allowance. No Google Analytics. Limited phone and chat support.

Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact makes it easy to manage subscribers and create attractive email marketing campaigns. You can send surveys, engage with customers, and grow your business with little fuss. It's missing some basic capabilities, though.

Review collected by and hosted on G2.com.

Matt T.
MT
Manager, Information Technology
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact is easy to setup and get started. You can be up and running with your account and sending emails within a couple of hours. Support is also very friendly. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It takes awhile to figure out how to navigate to different parts of the platform. Also, the Salesforce integration is more limited than I'd like. It's also been challenging to setup the integration so that we could manage subscription lists automatically. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It's a value-based mass email solution with a solid Salesforce integration. As long as you're not expecting a full-blown MAS platform you'll be happy. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact Pro allows us to sync our data with Salesforce which was one of our primary requirements. Review collected by and hosted on G2.com.