iContact Reviews & Product Details - Page 32

I like how easy it is to upload lists and that iContact allows you to select if you'd like duplicates to be removed. This is very convenient when uploading hundreds of emails at a time. Review collected by and hosted on G2.com.

Honestly, there's nothing I dislike. I think it's a great platform that keeps our business emails organized and allows us to send releases to the people we need to target. Review collected by and hosted on G2.com.

I really enjoy using their marketing features to advertise my workout product. Review collected by and hosted on G2.com.

I don’t dislike anything about iContact. Review collected by and hosted on G2.com.

I chose iContact first because they are local to my home office . I have stayed with them because of their excellent customer service. Every question I have related to my email marketing is always answered thoroughly and politely. I appreciate the time they have taken to troubleshoot minor technical issues. Continued training for small business owners is alway a huge plus when working with iContact. I have attended classes in person ( big plus for being local) and online which have helped me as a sole entrepreneur. Review collected by and hosted on G2.com.

I wish that iContact could be linked to some of my other platforms, such as my CRM and events platforms. Review collected by and hosted on G2.com.

I use Icontact to create weekly newsletter for my company. It is very helpful that Icontact itself has many templates of newsletters and they are all very creative. Review collected by and hosted on G2.com.

I draft the newsletter and export the HTML code. I convert the HTML code with CSS Inliner Tool. I use the new code to create the newsletter, Sometimes the box of contents wont be consistent. Review collected by and hosted on G2.com.

Emails are the most responsive methods for communicating current sales, events and notices to a large group. When we send a mass email, we see results immediately. I like the ease of use to design and set-up an email, and the personal attention from my account representative who often outlines strategies with my contact list to help on deliverability. Review collected by and hosted on G2.com.

Sometimes have issues with our media 'storage' that doesn't appear accurate. Wish I understood better how to reach the people who are listed on the dashboard results as 'NO INFORMATION'. Don't like the alternating IP addresses as I'm unable to ask our local email service to whitelist our email IP (since it has numerous IP addresses that might be utilized by other advertisers). Review collected by and hosted on G2.com.

Ease of use is one of the reasons that I truly enjoy working with iContact. Prior to using this software, we were using Publisher to build our newsletters. iContact allows us to send out professional looking emails within minutes.

The Live Chat for any issues have been very satisfactory and the IT employees extremely professional Review collected by and hosted on G2.com.

Since the update there is not much to complain about. At one point, I did try to make an appointment to meet virtually with our Customer Success Manager and we were not able to connect due to tech issues. I was disappointed that after this event, he did not attempt to reach out to me again to resolve the issues that we were having and to walk us through the new features of the software. However, I was able to resolve our issues through the Live Chat, which I have used quite a few times very successfully.

Another small issue I have found is being able to download contact lists to Excel. It is one of the few non-user friendly aspects to iContact as it seems to be quite hidden. A more obvious download button would be greatly appreciated. Review collected by and hosted on G2.com.

A sleek system that is easy to use and also easily accessible. In addition, what I like the best is that I can use a previous email as a template which makes the process a lot faster and time-saving. It is very impactful on the communication for the business. Review collected by and hosted on G2.com.

The only thing that I have dislike during my time of using this platform is that I wished I could edit images within the document. Everything else worked well for me. Review collected by and hosted on G2.com.

This helps me get my work done faster and it makes a lot of sense Review collected by and hosted on G2.com.

Nothing at all i think it is great and it helps with my work Review collected by and hosted on G2.com.

We create multiple lists for newsletters. icontact is user friendly, provides support when we have any issue, and is more affordable and reliable than its competitors. Review collected by and hosted on G2.com.

we dislike the image file limitations. We wish more space was provided in each package. Review collected by and hosted on G2.com.

First,I must commend the icontact customer support department and how pleasant they make me feel on every occasion,when I have reached out to them for enquiries or technical assistance.I like the mobile and desktop email preview,which enable us ascertain how our emails will look on different screen sizes,thereby ensuring all email recipients get a similar reading experience,not minding the size of their device screen.

Ability to check web link click rate,email open rates etc has made it easier to ascertain which of our email marketing is working and the ones not working.

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The dashboard doesn’t provide as much data as we need to effectively analyze the performance of our email marketing campaigns.Also icontact needs to works on its third party app. integration,most especially its integration with Salesforce. Review collected by and hosted on G2.com.