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1,236 iContact Reviews
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iContact has a neat overall user interface that makes it easy for me and most of my team members to use. There isn't anything overly technical or complicated about the tools and functionality of iContact. It's great that we can import contacts from other sources such as event signups, phone calls and face-to-face meetings. We can simply load a spreadsheet with our contacts into iContact and have them added to our emailing lists. The mass emailing feature is great for not having to send emails individually or using email services that have restricted sending capacity. The design templates for the emails are professional with many suitable options for most of our emails. Review collected by and hosted on G2.com.
iContact has a bit of a small business feel to it that might not work as well for some types of emails we send out. Integrating it with some other software doesn't always happen smoothly, especially with more advanced CRM and sales-related software. Other than that, I don't dislike much. Review collected by and hosted on G2.com.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL. I also found their performance reviews and charts to be really helpful when looking at the results of a deployment. Review collected by and hosted on G2.com.
I didn't really like how iContact setup their contacts section and how their segmentation of the contacts worked -- I found it a bit awkward compared to other apps I've used. Review collected by and hosted on G2.com.
I like the fact that this platform is automated and sends messages to my existing clientele. Review collected by and hosted on G2.com.
The support from iContact is lackluster. I actually won a contest at iContact which included an email template custom made for my company. Unfortunately, whenever I would ask for changes to the template it took a long time to get a response. I was not impressed. Review collected by and hosted on G2.com.
Has lot of tremendous appeal in the market and has the best features like A/B Testing, Automation and Email Desingner and email subscriber entity management. Review collected by and hosted on G2.com.
Expensive when comparing with the competitors that need to taken into consideration Review collected by and hosted on G2.com.
User friendly, not expensive as well. The technical support team of icontact is always available to help with any issue at all.
With icontact, delivering email is way above average in rating! Review collected by and hosted on G2.com.
More email templates should be created if possible. It's easy using icontact for your email delivery but it would be easier if more templates can be provided. Review collected by and hosted on G2.com.
In all iContact makes our email marketing not only better but easier to do. Its all automated for the most part and you really cant beat that. Review collected by and hosted on G2.com.
If I had to pick it would be email bounce backs Review collected by and hosted on G2.com.
Allows you to create separate contact lists easily to maintain messaging to different segments of our business. Review collected by and hosted on G2.com.
I do not like that you can not copy previous jobs to other campaigns in your account. All the time you have to do them again, so you spend valuable time on it Review collected by and hosted on G2.com.
easy user interface, as the user interface is really designed in a compact manner, so that the user can easily access their tools for use. Review collected by and hosted on G2.com.
old formatting of the user interface which is simple in accessing the tools that are being set out for the user to use in the software. Review collected by and hosted on G2.com.
