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iContact Reviews & Product Details - Page 28

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact has an interface that is easy to use. Review collected by and hosted on G2.com.

What do you dislike about iContact?

To many choices when it comes to interfaces for e-mail. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

The interface is easy to use and it makes creating group e-mails a breeze. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Creating weekly e-mails for my clients can be a daunting task, iContact makes it easy to input my work, keep track of my marketing lists and gives me feedback on the e-mails and what people like and dislike. Review collected by and hosted on G2.com.

Jasmine L.
JL
Marketing Intern
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like that iContact is easy and manageable to use. I can easy navigate my way around the website as well. Creating an email is easy as well and it allows you to create a nice format. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I think there should be more features when it comes to editing emails. Sometimes I found it quite difficult to use certain editing tools, and at first it was a little confusing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I haven't been having any business problems with iContact. Its beneficial to me because I am able to send mass emails to a large quantity of people in a matter of seconds, which is partly what my job is. It is a very professional tool and I would definitely recommend to others that they should use it for their businesses as well. Review collected by and hosted on G2.com.

DM
Senior Marketing Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Not only does it make it easy, but with its automation tools it basically does it for you. Your emails start to look professional as well with their email templates which is hard to beat. We have had a much better open rate due to this. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The occasional bounce backs that I get is the only con Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Overall iContact has done are company a positive. It has greatly increased our open rate which as also increased our email leads. Its really helped our company grow as a whole Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

email marketing Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iContact?

iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact lets me reach my audience fast and efficiently. iContact also provides stats on each email so I can review what emails were more successful and which emails weren't as successful Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact has professional and easy-to-use templates, which is great for marketers who are not as comfortable creating email designs. I also like the ease of use for uploading images and incorporating digital media such as videos and other assets. I enjoy using the email scheduling tools to schedule emails in advance. Review collected by and hosted on G2.com.

What do you dislike about iContact?

My main challenge with iContact is that the design interface does not mirror what the final email looks like in Outlook, Gmail, etc. For example, special font types or design elements often do not crossover to the final email which is disappointing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact helps my organization continusouly communicate with our membership and stakeholders in a professional, engaging format. It allows us to segment our lists and audiences, and also provide communications on a regular basis at times that are most amenable to various international time zones. Review collected by and hosted on G2.com.

RS
Info Systems and Social Media Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The HTML builder is very helpful for those who have very basic coding experience. It easy to teach new users how to onboard and use. As we use student help, ease of use is very important. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The lists and groups can be confusing.The directions for when you should use one over the other was not clear. My one issue with the HTML builder was if you toggled between the graphic and HTML code view, the system would hang up and you would have to shut down and log back in. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It is a user friendly way to dip your toes in the waters of mass email campaigns Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Able to send out mass emails. The unsubscribe feature allows us to not anger our alumni base by not contacting those who don't want to hear from us. The bounce-backs shows us what emails we need to update. We can also group by major, class, etc. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The design templates are very easy on the eyes and easy to modify. It has helped us to increase conversions and we have been able to compile a big database of potential customers. iContact offers great tools, and they provide excellent customer support. The team at iContact is usually very quick to respond via email and help us through many issues we have encountered. The best part is obviously the email tracking information. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Email templates are pretty easy to modify for simple changes, but if making larger changes to the design, it can get messy and frustrating. We sometimes can't get the look we want and have had to outsource some professional help.

In general the software can take some time to get the hang of but once that's done its all smooth sailing! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are using iContact to email new contacts and send our promotional emails with specials and new products we have coming. It's been a very easy method for us to email preferences and new and old customers. It automates the processes of adding new contacts and sending out mass emails... This saves us so much time and money!! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iContact?

Excellent Services provided by I Connect. Good medium of transfering documents electronically.

it is the best medium to meet all the E-commerce requirements Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes it take much time to to process the documents and language which is a loss to business Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

The best benefit of i connect is which i realized that it provides the best services of translation Review collected by and hosted on G2.com.

Alander P.
AP
Company Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like that I can group all of my contacts and even those that are new contacts into one software and it create several methods of communication so that I can reach those who are decision makers and also promote and get feedback on email campaigns and marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have not had a reason not to like Icontact, at least not yet. I'm fully aware of the other competitors but I do not use them therefore I have not experienced anything that would cause me to step away and move toward any of the rest that are out there. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Use it, try it and be your own recommender Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Leads, Prospects, and Supporters. I gain edge and potential growth with campaign's. Review collected by and hosted on G2.com.

DM
IT Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

How easy it is to set up for your company to start doing email marketing. The tutorials make it easy to make it look like your company has a pro marketing team. Amazing professional templates that makes your emails look fantastic. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I cant say I have anything I dislike about this Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

You cant beat how easy this product is to use, so I always recommend it to everyone needing this sort of thing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

email marketing Review collected by and hosted on G2.com.