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1,236 iContact Reviews
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icontact is pretty easy to use and integrates with our CRM (Salesforce), which is important to our organization, and allows us to monitor and track email data. Review collected by and hosted on G2.com.
Icontact lacks flexibility in designing e-mails (unless you know html). I have sometimes been frustrated by the limitations design-wise, because you have to stick to specific blocks. The templates are not particularly modern looking, although I have been able to create decent looking -mails. Review collected by and hosted on G2.com.
I think that iContact has a really nice interface that allows email building fast and easy- I especially appreciate that knowledge of HTML was not required to begin working and create good looking newsletters. The emails that are generated look really nice and are well formatted as well as easy to change. Further, the list management abilities that I have worked with on iContact were really intuitive and easy to grasp, where other softwares may take a long while. Review collected by and hosted on G2.com.
I think that iContact needs a better distribution of templates through pricing plans. I am fully understanding that the free version does not offer many templates, but the jump up to gold in pricing is really high and templates are not evenly distributed based on price for the lower pricing plans - which can be really problematic to afford. Review collected by and hosted on G2.com.
I think that icontact has some great email design features that do not require high expertise of HTML and manual design that takes a very long time to learn and employ effectively. I think that the second thing about icontact is that it has some great themes and designs prebuilt for users - being able to drag and drop colors, themes, and designs has saved me a lot of time that I would have spent designing the email bit by bit. Review collected by and hosted on G2.com.
I think that icontact needs to improve is the cost structure that it has created. While I understand that the free version does not have a lot of template features in order to encourage users to actually pay for the software, I do not understand why the software has chosen to create levels that are distinctly unproportional to the added templates versus the cost of the added templates. This makes the software really expensive Review collected by and hosted on G2.com.
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Of the aspects that we like most about iContact Pro is that it is one of the few companies that we review that also offers a free trial of its services, plus Contact can be integrated with SalesForce to help us manage the sales process, offering an analysis that They are vital for strategic planning and can be used to access the marketing funnel reports, since these analyzes play an important role in the decision of the allocation of resources for marketing and sales of our company in long-term planning. Review collected by and hosted on G2.com.
The tool, despite being very good, has some disadvantages since the extravagant interface, without real templates, poor access to useful analysis and from the point of view of usability, I would like to open two instances of iContact Pro in separate tabs to see two accounts of different clients at the same time, although the system does not allow you to do this, you can only see one client sub-account at a time, the process of applying multiple filters for segmentation is also a bit cumbersome. Review collected by and hosted on G2.com.
i like the way this software is really easy to use even for beginners,when i started using it i thought it will take time to learn the way it has been with other softwares but i was surprised because with the support i got from the experts of this software i could use it within a short while.
creating campaigns is easy with the drag and drop step ,this saves me time and labour too .
high volume sending is also another feature i enjoy with this software , i am able to send information about our cleaning company to our customers and also the public to help them understand how we offer the services and also get their views about our services Review collected by and hosted on G2.com.
it is not easy to integrate with other softwares and services which would better the campaigns on businesses and make them reach to larger public for example if there would be easy integration with social media services. Review collected by and hosted on G2.com.
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iContact, is one of the best platforms that are currently on the market for mail marketing. Below are some features that I find very positive about this tool.
I find that the prices of iContact are very accessible, and the price quality ratio is considerably good. I like to offer a 15% discount when paying the subscription in advance, that is, annually. I also like that it offers a free test with a duration of 30 days, with an option for 100 subscribers and 400 emails.
I also like that this platform offers integration with Salesforce, although the price of this is a bit high.
Another thing that I like about iContact is that it offers the function to choose between two designers, according to which fits better. In addition, they offer around 700 free templates, giving a series of options to modify to my liking. Review collected by and hosted on G2.com.
As mentioned above iContact offers integration with Salesforce. But I find that the price is really exaggerated.
I also do not like that the platform only offers 5MB of storage for images, this is really very little and will be done in the blink of an eye, and you have to pay to expand the storage capacity. Review collected by and hosted on G2.com.
icontact is a good choice for small to medium-sized companies who managing their list in day to day basis. I liked their support systema and turn around time for any ticket raised. They mostly try to resolve the issue very quick. Tool is very user friendly and even its easy to pickup for any new cpmers Review collected by and hosted on G2.com.
More steps to follow for sending the campaign.
Segregation of data is a bit difficult
Testing email template is not very user-friendly
I have noticed the delivery time for high volume database is little more and performance also get effected for bigger database.
We are looking for toll whic can help us with better pricing. Review collected by and hosted on G2.com.
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iContact is an incredible solution to create emails without having to waste so much time, since I started working with this tool it takes me half the time it used to.
I like this platform obiately the fact that I can save time in this area when doing my work.
I also find iContact positive that the customer service is really excellent. It does not take me so long to be able to contact them, on the contrary, it is really fast at the moment of having any doubt or failure with the platform.
I like the variety of templates offered by this tool, since they are aimed especially at the sales market, and this gives me many options. Review collected by and hosted on G2.com.
I like that iContact offers a variety of templates for people who work in the sales area. But there are also people who are dedicated to other things and the options for these are shortages, I think this should improve.
There have been opportunities in which my emails end up in the spam tray, without a response from the platform. I find this negative. Review collected by and hosted on G2.com.
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I liked the series of templates and themes it brings with it, its cost is affordable compared to other executive emails, for my marketing work was super profitable because I could follow up on my advertising emails in real time, creating advertising campaigns was never so easy just by dragging and dropping, I could save time and money. Review collected by and hosted on G2.com.
The storage capacity of the platform is very small, only offers 5MB for images, I can not integrate it to larger platforms such as social networks. Review collected by and hosted on G2.com.
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iContact is a platform that is loaded with multiple functions that make maekting easier and more effective by mail.
I like this platform to expand my list of contacts and subscribers thanks to this was much easier. Since it offers functions for example to manage the list of subscribers, the massive load, among others. In addition, it also offers a system that guarantees that any email that is sent arrives in the subscriber's inbox. I also like the buttons to social networks that allow to send publications from the platform in real time, and in this way reach many more people with several methods that guarantee effectiveness. Review collected by and hosted on G2.com.
I find the options offered by the platform to customize emails at a disadvantage. Before I think the options were wider. Now there are more limitations in terms of colors and frames offered. This has prevented it from being more innovative with the emails that are created and this is a very limiting and negative factor. Review collected by and hosted on G2.com.