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iContact Reviews & Product Details - Page 22

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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walter p.
WP
Marketing Project Manager
Marketing and Advertising
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

one of the aspects that I like most about I contact is that no knowledge of HTML is required to create content and has design templates that can be reformatted, in addition to automating emails and can reach the right people, plus unique styles and personalized made my projects a success and which I could see a lot of performance in profits. Review collected by and hosted on G2.com.

What do you dislike about iContact?

one of the negative aspects of I contact is that several times some of my emails have reached the incoming spam of some contacts, this should improve of rest no complaint Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I recommend it for people who want to grow their marketing and advertising business is an excellent platform created to organize and create projects and campaigns with unique themes that will make your company your best presentation has affordable prices and willing to the amount of contacts you want to add Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I have created projects and marketing campaigns for my company DDB, which have gone through I contact and with my working group we have taken advantage of the benefits of this platform, automating and reformulating emails with unique styles and themes that make statistics go up and advertising performance is higher. Review collected by and hosted on G2.com.

Gary T.
GT
Marketing Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

One of the attributes I like about Icontac is the drag and drop, colorful themes, and templates that can be selected according to the topic to be dealt with and that can be sent en masse to different mails, even oneself, for my company and for me it has been a pleasure to work with him. Review collected by and hosted on G2.com.

What do you dislike about iContact?

what has made me difficult is to easily manage the various tools offered by email, little by little and with the tutorials I was achieving it. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

my recommendation is to study and soak up the ways of using Icontac, it's a bit cumbersome at first but it's great once you know how to use it. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

One of the main problems that I have been able to solve with Icontac has been the design of different advertising themes, we work together with the Lehigh Valley Industrial Park team, which have been requested by my company, online reputation management that allows my company to gain reputation and prestige with our customers. Review collected by and hosted on G2.com.

JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Creation of intuitive personalized emails for marketing is the thing that vibes in our veins. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Now that the new update of iContact is easy to copy and paste info from outside i got no issues. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Before fully making the decision to purchase iContact, ensure you look for all available info about iContact. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are now spending thousands outbound emails to prospects in the cloud. Review collected by and hosted on G2.com.

GM
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Working in the SEO industry, we have found iContact to be the defacto #1 email automation package which suits our needs nicely, there is no shortage of help when you post a ticket, the iContact guys normally reply with 1 hour in our experience, with a stack load of statistics all of which are available in the back end, very pleased. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Maybe more options to customize your template would be good, we are quite OCD when it comes to our email marketing campaigns, nice presentation is a must, it's the one thing the end user sees when they open that email it has to look nice, a few more tweaks to allow external css files would be neat. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Just do it don't think! the clients you will get by using the software more than off sets the cost. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We can drag and drop templates in a few minutes to setup a kick ass email campaign. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The customer service provided by iContact is outstanding, every time I have questions about a function or how to do something, our rep helped in every step of the way. There are many things we can do in this platform, our email campaigns, social media, landing pages and even Press Releases. The management of our large list the the cost has been one of the main reasons we chose iContact. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The only downside I can think of at this moment is the integration with our website, we had to create the button design inside iContact and put the code in our Wordpress site, which didn't match the styling of the rest of our site. Also I think we are in the iContact Pro Select version, which may be changing and merging into another name, which will move us to another server, I'm not sure what will happen after December 2019, our past metrics may be lost, which will be a major downside if it does happen. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Our weekly newsletter is the best way we have to continue to provide valued information to our clients and keep in touch with them. We also target ads with landing pages, iContact has provided a platform to easily create them. Review collected by and hosted on G2.com.

Andy T.
AT
Executive Director COO
Telecommunications
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact is a marketing tool, quite complete, it has image editing to be sent by mail, and web templates that do not require greater complexity, it has a wide range of features that really make it very competitive, employs the technique of graphics and design, among that you have more than 500 templates with which you can count on to make the editions, It has some quite economical plans, and to the reach of small companies, for the implementation it contains a free trial of 30 days, quite complete, This helps you minimize costs in your tests. Review collected by and hosted on G2.com.

What do you dislike about iContact?

In general the cost of this software is quite complicated, since in the free version they offer you a little proven, of what really is the total reach of the total features that it really offers us, the gold plan is quite expensive and if you want access to the best templates you must pay them, and several tools necessary for the automation of emails, payment also comes. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

This email software has the incredible graphics and design email marketing tools, It has many useful and easy-to-use templates, with an intuitive user interface makes it a great business work software and guarantees a quality product, really If you have in mind to buy it for your company, do not waste time, the moment is now. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We need an email system in which we could include templates with hallucinating images to the company, we started with the test system and several people in the marketing area are responsible for carrying out such tests, and so far we have little time to use it not left ah amazed, a few weeks after their tests the final implementation of the system is already being evaluated since we save a lot of time and money with this. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iContact?

That is a platform that manages contacts like your list with subscription forms and takes care of your sales opportunities with simple answering machines and this makes it faster for all our customers. Plus I can with my mobile and I can

Choose from over a hundred design templates to customize emails and newsletters that look eye-catching on any device. This makes it simply fabulous. It also has tools and support to ensure that large operations are performed effectively. First you will be appointed a strategic advisor who will help you evaluate your campaign strategy, email design and give you options.

Review collected by and hosted on G2.com.

What do you dislike about iContact?

What displeases me is the fact that it only accepts stored data from some forms that were saved. If you are lucky and your contacts were saved in an XLS, CSV format or you know how to convert your contacts to one of these formats, then you will have no problem importing them into the iContact system.

However this may change, if your contacts were saved in another format, in some online database or other system, you won't get much help from iContact which can be quite annoying if you are not a database expert. These limitations no matter how small they may seem can make a big difference, it would be a big step forward if iContact improved this. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I definitely recommend iContac as many to large, small and medium businesses as to any family group because this tool allows me to have personalized conversations and also have a subscription form help you know your customers, donors and contacts. Relate the data you get from our forms with a history of purchase preferences to personalize your emails and direct messages. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

At the moment I am solving my company's problems with all my employees by means of their emails so that I can archive and store by means of iContac. The benefits are great and magical because everything I can do from home I do not have to be present in my company, and this way I take more advantage of the free time to be with my family and friends. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact is easy to use. The email builder function is simple with a good variety of templates available. It's easy to upload or delete images. I also like that users can switch between design and html mode to get more detailed in changing email appearance. I could design an email quickly, check it for SPAM or spelling issues and send in very little time compared to other email programs I've used. A great variety of analytics and reports are available. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Formatting can be inconsistent in emails, and at times, things just won't go where you're trying to get them to do. Managing subscribers can also be a bit tedious when trying to work with people who unsubscribed by mistake. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Think about what you want to do with iContact before you put any information into it. I would also err on the side of adding more information than you think than trying to clean up your supporter data later. It's an easy-to-use system, but doesn't have all of the bells and whistles that other may offer. Really think about what features you'll actually use than what sounds good. iContact is a solid option for most small or middle-sized organizations. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact allows users to send professional emails at an affordable price. I loved that I could schedule emails for several weeks and not worry about forgetting to send out a message on time. It helped connect us to our supporters through a new channel. Review collected by and hosted on G2.com.

adrianne c.
AC
Marketing Manager
Architecture & Planning
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The benefits obtained with I contac have been many, it has allowed me and my company desing group to be able to plan the portfolio of potential clients for the development of the work itself, as well as the organization of work templates for the week, the whole month , the marketing in terms of the planning and structuring of costs of materials to be used within the company which makes its usefulness and importance within it important Review collected by and hosted on G2.com.

What do you dislike about iContact?

So far I have not had any inconvenience with the platform, the support is excellent and has a pleasant appearance and is easy to handle, all its components are where they should be, easy to understand and use. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

For the planning and updating of information in the marketing area it is convenient to have a versatile and flexible email that manages to capture the attention of the user, to do the work orderly, to attract customers and send information that is why I recommend it 100% Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I have been able to solve the marketing planning of the week of the company desing group, in addition to being able to communicate with potential clients, to be able to show my work and be in constant renewal and updating of information Review collected by and hosted on G2.com.

David B.
DB
Marketing Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like I contact the library of customizable templates, the auto answer template allows to deliver emails designed for all devices, has a library of values native to Getty Images and Photo Editor, in addition to testing my emails with Spamcheck. Review collected by and hosted on G2.com.

What do you dislike about iContact?

is a platform to create very complete advertising and marketing email newsletters and to keep track of it, plus a very fast and attentive user service, I have nothing to complain about. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I recommend you 100% reorder text and images in hundreds of templates, all designed to enter your inbox and generate clicks for you, expand your social networking efforts by adding Facebook and Twitter share buttons in every message. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I got information about the effectiveness of my campaign with reports and dashboards, I used contact for Salesforce and merged perfectly, once I emailed the report I had follow-up through statistical tools and was able to communicate with my team in real time and online! Review collected by and hosted on G2.com.